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All 45 Des Moines hotels

Embassy Suites Hotel Des Moines Downtown

3.5 of 5 Hotel   |   101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
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83%
Ranked #2 of 45 hotels in Des Moines
Certificate of Excellence 2013
A recent review
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362 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Minneapolis
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently booked a block of 40 rooms for a dance competition and couldn't have been more pleased with choosing this hotel. Customer Service-- We had a little issue that was immediately taking care of by Cameron. He went above and beyond to make up for something that we were originally suppose to have but couldn't get. Everyone else was... More

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear tamjomc; I am very happy to learn that Cameron, one of our Assistant Guest Service Managers, provided great service and insured that your needs were met for your large group. I am glad that your group and yourself enjoyed all the great Embassy Suites amenities we offer and have above and beyond what you would receive in another hotel... More

Des Moines, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

A perfect get away with out getting away. Beautiful hotel, great amenities, awesome view, friendly staff......has just become our get away even though the trip was an arduous 6 miles away.... :) Great location as it is on the River, in East Village and Court Avenue. Bring you bikes as it is on the bike trail.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Kent B; Thank you for spending your "getaway" at the Embassy Suites! I hope you will have another opportunity to do the same in the future and that you return here. Sincerely, Skip Hammerman General Manager More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We came to Des Moines on a lark because the Twin Cities was getting a ton of snow and we wanted to go the opposite direction!! From even before walking in the door, the staff was totally accommodating! We asked for the sleeper sofa to be made because we were arriving later and the kids were tired...until they ran all... More

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear MaraGollin; I greatly appreciate your fabulous comments about Levi and Graciella! We take great pride in providing exceptional service and have empowered our staff to insure that every guest has an awesome stay. I am glad that we provided personal service to you and to your "picky eater" so she could fully enjoy the trip as well. Thank you... More

Des Moines, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms were wonderful and the location easy to get in and out of. The breakfast buffet was delicious, the staff friendly. The views from the rooms highlighted the best of downtown Des Moines. This is a perfect place to stay especially if you are attending an event at the HyVee convention center or an Iowa Wild game--be sure to check... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Joanne H; Thank you for staying with us - I am glad that you truly enjoyed our staff and the great breakfast we serve in addition to the attractions that surround us. Sincerely, Skip Hammerman General Manager More

Iowa City, United States
1 review
5 of 5 stars Reviewed 1 week ago

I hadn't stayed in an Embassy Suites before, but wow, what a nice facility. From the quick and easy check-in, across the street parking, approximityto the Capitol, clean, contemporary furnishings to the made-to-order omelet for breakfast, this place was great.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Jill F; Thank you for staying with us! Sincerely, Skip Hammerman General Manager More

Grand Rapids, United States
1 review
5 of 5 stars Reviewed 1 week ago

High quality, modern, clean, and a nice smell when entering the room. Friendly, helpful staff. Could walk to downtown establishments. Nice, soothing fountain sound all day long. Pre-arrival requests were also met. Accommodations for meeting were very good. Breakfast was crowded but nice quality.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Thomas S; I appreciate your positive comments - we all take great pride in the service we provide and I am delighted you had a perfect stay. Sincerely, Skip Hammerman General Manager More

Houston, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel constantly and stay in a lot of hotels. I am not, in general, a fan of hotels in the Hilton chain; my personal opinion is that it is the worst-managed of the main chains, but some properties affiliated with Hilton are excellent, and this is one of them. On arrival I was given a bag with water, an... More

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear TravelingExec53; I am gald that you found us to be an exceptional Hilton brand property (and sorry to hear that you are typically not as pleased!). I am glad that you found our room amenities to be great and that you were able to enjoy the fitness facility and the pool alike. Thank you for your positive feedback -... More

Washington, Dc
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean comfortable very large suite. Staff was very nice and helped locate nearby shops. Breakfast had a great selection. Situated right on the river so the room view was good for Des Moines. Don’t know what else to say but Trip Advisor forces me to write 200 characters.Clean comfortable very large suite. Staff was very nice and helped locate nearby... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Gina C; I am glad you enjoyed our wondersful cooked to order breakfast and the views of the river in addition to the friendly staff. Please come soon to visit us again! Sincerely, Skip Hammerman General Manager More

Ankeny IA
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Des Moines is a medium size city and Embassy Suites, situated on the river bank, is a rest place to visit or have out-of-town visitors stay. Esthetics rival what you would see in larger cities and staff attention to detail is very, very good.

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Ankeny IA; Thank you very much for your comments and thank you for your business! Sincerely, Skip Hammerman General Manager More

Coralville, Iowa
1 review
2 of 5 stars Reviewed 3 weeks ago

I was very disappointed in the cleanliness of my room at the Embassy Suites. The beds had several stains on the bedspread, the throw and the bedskirt. The table between the beds had a ton of dust underneath it. We pulled out the sleep sofa to discover a huge very nasty looking stain on one of the cushions. I contacted... More

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Kimberly - Thank you for your comments. I appreciate the feedback and apologize for the condition of your room. We have just completed a 100% steam cleaning of all of our furniture in all the guest rooms to ensure outstanding cleanliness standards. I have reviewed your comments with all the appropriate staff to address any improvement areas we may... More

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Additional Information about Embassy Suites Hotel Des Moines Downtown

Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Embassy Suites Hotel Des Moines Downtown Iowa
Address: 101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Des Moines
#5 Family Hotel in Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Des Moines Downtown 3.5*
Official Description (provided by the hotel):
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 
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