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Embassy Suites Hotel Des Moines Downtown

Certificate of Excellence
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101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
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Breakfast and WiFi
Best prices for: 1 room 1 guest
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Embassy Suites Hotel Des Moines Downtown
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Embassy Suites Hotel Des Moines Downtown
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530 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've stayed here over the fourth of July weekend for several years. It's very clean, the free breakfast is excellent, and the rooms are nice. I have absolutely HAD IT with the guy at the front desk that keeps arguing with me!!! I called downstairs last year when there was a jackhammer under my window at 7:30 in the morning... More 

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iowa
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Great hotel, but VERY EXPENSIVE!!! I was hoping for more in the manager's reception. I know Embassy Suites did have more than one item. I will be staying at other great hotels for a lot less next time.

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear deniseiowa; Thank you for staying with us - I appreciate your business and the fact that you mentioned the hotel was a Great one. Our rates do vary based on how busy we are and I hope that you will have an opportunity to stay with us again when the rates are lower. If you do have flexibility with... More 

Aurora, CO, United States
1 review
5 of 5 stars Reviewed 1 week ago

I only spent one night in this hotel for a business meeting, but was truly impressed. Check-in and check-out were quick and easy. The room was beautiful and comfortable. Room service was prompt, and the food was delicious. Meeting rooms were more than sufficient for our needs, and the breakfast and lunch provided were very good. I would definitely stay... More 

Review collected in partnership with Embassy Suites Hotels

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Carol D; Thank you very much for your business and attending meetings at the Embassy Suites Des Moines Downtown. I am glad that you enjoyed the Room Service Experience as well. We look forward to your return visit! Sincerely, Skip Hammerman General Manager More 

Minneapolis, MN
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a wedding, everything about this hotel met or exceeded our expectations in that we'll make it a point to stay at other Embassy Suites Hotels in the future! The breakfast was fantastic, the complimentary happy hour was terrific, pool was awesome, and the room was awesome! I'm sure this hotel has been around for awhile, but... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear NYspeedDrummer; Thank you very much for your fantastic review of the hotel! I am glad you had a great wedding event and that we exceeded your expectations by delivering a great product with superior service. Sincerely, Skip Hammerman General Manager More 

Cresco, IA, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great room, manager's reception and breakfast. Great staff. Walking distance to to shopping, restaurants and night life. Leans to the expensive side...$200 per night. Great hotel for family get-aways as well as business.

Review collected in partnership with Embassy Suites Hotels

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Nicholas V; Thank you for staying with us at the Embassy Suites Des Moines Downtown. We all appreciate your business and look forward to your return when your travel plans bring you back to the city! Sincerely, Skip Hammerman General Manager More 

Saint Paul, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When checking in I upgraded to a double room from a king. Added another adult. No problem. Happy Hour(s) was excellent. We sat in the lobby from beginning to end. Service was super. The room was elegant. Everything we needed. Breakfast was super! An all around pleasant stay. Thanks!

Was this review helpful? Yes 1
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Val L.; I appreciate your kind comments and appreciate your business. Please come back soon! Sincerely, Skip Hammerman General Manager More 

Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great place to stay - convenient to downtown shops and restaurants, within walking distance of where I conducted business, and provided me with easy access to safe beautiful physical activity opportunities outside. The staff were always ready to help and pleasant, the hotel is remarkably clean and well laid out. There are plenty of lobby areas where we could hold... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Carol M - Thank you very much for staying with us! I was pleased to see that you had a fantastic stay with us and that you found all the staff to be helpful and hospitable. Sincerely, Skip Hammerman General Manager More 

Des Moines, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel in the heart of Des Moines, conveniently located. Excellent rooms and breakfast. Good facilities, although during checkout there are not enough elevators. We had to wait 15 minutes to get four people with suitcases down to the lobby. The stairs empty onto the street, so you couldn't use the stairs as an option.

Review collected in partnership with Embassy Suites Hotels

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Frank V; Thank you very much for your review! The 5 STARS are greatly appreciated. I am sorry about the delay at check-out - I hope that this will not keep you from returning. Sincerely, Skip Hammerman General Manager More 

Cedar Rapids, IA
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great downtown hotel, close to everything, and very convenient. Every employee we encountered from check in, hospitality hour, and breakfast were extremely pleasant and outgoing. As always, a great evening hospitality hour from 5:30-7:30 that everyone should take advantage of. Mixed drinks, wine, beer, sangria, and snacks. Same can be said for standard Embassy breakfast....quick with great selection and quality.... More 

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Zebraref1: Thank you for your comments! I am glad you had a nice stay with us and that you were able to enjoy all the great services we provide. Thank you for staying with us and for taking the time to review us. Sincerely, Skip Hammerman General Manager More 

United States
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here this past weekend. We were in town for the Lion King. Great location! Parked car upon arrival and did not need it again until we left. We walked to the play just across the river bridge. Enjoyed the nice pool area with a view of downtown. Breakfast on Saturday morning was awesome! They even had a magician, Johnathan... More 

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Kerri P; Thank you for your comments - I am delighted to see that you and your family enjoyed the magical breakfast! I look forward to your return visits and while we will not have a magician every breakfast, we always look for ways to keep improving the services we provide in order to provide outstanding service to all... More 

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