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All 46 Des Moines hotels

Embassy Suites Hotel Des Moines Downtown

3.5 of 5 Hotel   |   101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
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Ranked #3 of 46 Hotels in Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
traveler4195 Cedar Rapids, Iowa
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456 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cedar Rapids, Iowa
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Rooms have been remodeled to reflect modern tastes. Very comfortable and accommodating. Public areas are very clean and updated. We were there with a wedding party and they arranged things very well. Would definitely stay again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear traveler4195; I am glad that you and your wedding party had a great time. We have weddings at the hotel throughout the year and we all fully understand that a wedding is not "just another hotel stay" but a very special once a lifetime event and we do our best to make it memorable for the Bride and Groom... More

Philadelphia, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

A very nice place to stay with a first class staff. The shuttle service will take you anywhere you want to go within 2 miles of the hotel and there is always a shuttle available when you need it. I would say more but I am a lousy typist

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Stephen Z; I greatly appreciate your wonderful comments and compliments on the staff and services we provide. Thank you for your business. Sincerely, Skip Hammerman General Manager More

Sioux Falls, South Dakota
2 reviews
5 of 5 stars Reviewed 1 week ago

So friendly and helpful. Top notch front desk, valet and all other employees! Made us feel like we were guests of honor in an exclusive million dollar hotel! The evening reception was great - the gals at the bar were super friendly and fun. Our Bloody Mary's were delicious! Dips on the snack table were so good! In the mornings... More

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Kelly G57108; You really made my day reading this! I am glad we all made you feel like a $1,000,000 !!! I hope that you will stay with us again when your travel plans bring you back to Des Moines. Sincerely, Skip Hammerman General Manager More

USA
Top Contributor
74 reviews 74 reviews
60 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here when I was in town for the Des Moines Half Marathon. For this event, the location can't be beat as the race starts right outside the hotels doors. This is your typical Embassy Suites hotel. It has been renovated in the past few years so the rooms are nice and modern. The breakfast and managers reception are... More

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Jason C; I hope you had a good time and we all hope to be of service to the Marathon Group again next year! Sincerely, Skip Hammerman General Manager More

Freehold, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Courteous staff. Nice lobby decor. Reasonable complimentary breakfast. Evening happy hour sucks that the only finger food is chips. Skimpy bathroom amenities. Overall acceptable experience but not worth over $200.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Moses C; Thank you for your comments. I am sorry you did feel that you received a good value. While I may be somewhat opinionated about this, I feel that when you take into account the fact that we offer a full - complimentary cooked to order breakfast, complimentary Evening Reception with beer, wine, cocktails, an snacks as well... More

Senior Contributor
32 reviews 32 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a suite for my friend's bachelorette party and I'd say we made a great choice. It was a great room to do gifts and snacks early in the evening. The social time is an excellent addition to just have a couple of drinks before heading downtown for the night. They have a shuttle service as well that takes... More

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear LaDonna VW; I am glad you had a great time staying with us and that you found everything to your liking. The complimentary Evening Reception is an exceptional value and an amenity that only Embassy Suites offer. I am glad that our shuttle drivers provided exceptional service to you and your party as well. Sincerely, Skip Hammerman General Manager More

minnesota
Top Contributor
115 reviews 115 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The entire staff goes out of their way to make sure you feel welcomed and taken care of. The Made to Order Omelet Man is awesome! So is the rest of the breakfast staff. Best free breakfast buffet we have ever had The front desk staff is over the top with assistance when needed. Keep up the great work everybody... More

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear itraveleverywhere; We take great pride in our staff and I am delighted that you found everybody to be helpful and hospitable. I am also glad that you found our free cooked to order breakfast to be exceptional. I look forward to your return visit. Sincerely, Skip Hammerman General Manager More

Casa Grande, Arizona
Top Contributor
66 reviews 66 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location. It’s located right next to the Des Moines River. There is a shuttle that will take you anywhere within a 2 miles radius. There is a great restaurant/bar area within walking distance of the hotel. They offer self-parking or valet for a small fee. The staff working at check-in was very friendly and... More

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear bradygalpal; Thank you very much for your recommendation for travelers to stay with us. I am glad that you very able to enjoy the amenities we have (most of them complimentary) as well as the downtown entertainment area that is within walking distance and to which we also offer a free shuttle ride. Sincerely, Skip Hammerman General Manager More

Sacramento California, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

An excellent hotel with a very friendly and open staff. Good value for your money. Centrally located in the heart of downtown near the capital. A 10 minute drive to the airport, with a self parking lot immediately across the street from the hotel. I have a personal dislike about paying for daily parking at a hotel, but the included... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear John K; Thank you for your great review and staying with us! Sincerely, Skip Hammerman General Manager More

Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property four days to attend a conference off-site. Valet service was extremely accomdating to transport me to and from site, to restaurants, etc. Another guest was in a wheelchair and valet staff were also very helpful with him. Great breakfasts also.

Was this review helpful? Yes
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear JEP54; Thank you for your kind review. I appreciate the comments and I am glad that the van/bell staff took great care of you and other guests. Sincerely, Skip Hammerman General Manager More

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Additional Information about Embassy Suites Hotel Des Moines Downtown

Address: 101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Des Moines Downtown 3.5*
Number of rooms: 234
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Embassy Suites Hotel Des Moines Downtown Iowa

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