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All 46 Des Moines hotels

Embassy Suites Hotel Des Moines Downtown

3.5 of 5 Hotel   |   101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
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Ranked #3 of 46 Hotels in Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Charles M Fontana, United States
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444 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fontana, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent Hotel experience. Would recommend this hotel to anyone looking for a quality hotel. The food is superb from breakfast to dinner. The hotel is centrally located so it makes an easy walk to the State Capitol building as well as the Museum and Des Moines River is within walking distance. The suites are very clean and come with a... More

Review collected in partnership with Embassy Suites Hotels

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Kalispell, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel was very nice! Very comfortable bed, awesome shower. Close to everything downtown. My one complaint is that internet costs extra if you're not a member of their rewards program. For a hotel this expensive, that is unacceptable to me.

Review collected in partnership with Embassy Suites Hotels

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

I have stayed at MANY Embassy Suites; this one fell a little short of expectations. The location is outstanding (close to downtown); yet the staff falls short on professionalism. The staff appears educated, yet lacks the "hands-on" hotel experience. A lot of work needs to be done to keep this property on top; I'm quiet surprised that it rates as... More

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Ankeny, Iowa, United States
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Living in the area I have been to this location many times over the years. The location continues to be updated leaving the hotel fresh despite the age. Evening reception and morning breakfast remain solid with ample seating! A great choice for locals and travelers alike

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1 review
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay; it is clean, comfortable and the staff is very nice. However, there is a problem with the pull out sofa mattress - it's very hard. Call housekeeping and ask for a pad -- it helps a lot.

Review collected in partnership with Embassy Suites Hotels

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear patricedr2014; Thank you for staying with us! Sincerely, Skip Hammerman General Manager More

Loves Park, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was amazing! Clean, spacious room. Beautiful lobby and amenities. Breakfast buffet was poor quality, BUT you could have stuff made to order. The problem I had was with the hotel staff's inability to communicate with each other. We were promised a shuttle before we booked, but were told they would have to charge us a fortune to use... More

Was this review helpful? Yes 1
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Dave A; Thank you very much for your comments. We do have a complimentary van service within a two mail radius of the hotel on a "first come - first serve" basis that we provide in between our airport van service. When a group needs to schedule a specific, private van at a specific time, we do charge a... More

Bolingbrook, Illinois
Top Contributor
51 reviews 51 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2014

This hotel is centrally located in downtown Des Moines. Excellent breakfast ,excellent, Dacian very quiet very helpful service from the staff. Great accommodations and workout facility. Shuttle provides transportation with in 2 miles of the hotel.

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear gwmwyer31; Thank you for staying with us! I appreciate your nice comments and I am glad you had a great stay. Hope fully we will see you back soon. Sincerely, Skip Hammerman General Manager More

Broomfield, Colorado
Top Contributor
121 reviews 121 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed September 15, 2014

I recently stayed at the Embassy Suites for a conference, and found the hotel, room, and conference facilities to be top-notch! I had requested an early check-in, and my room was ready when I arrived at 10:00 AM. This was a larger Embassy Suites hotel with a center atrium and floor to ceiling glass elevators. The large suite was typical... More

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear GeorgeW1111; Thank you very much for raving review! I am glad that you enjoyed the property as much as you did and the event you attended truly was fantastic! Sincerely, Skip Hammerman General Manager More

Missouri City, Missouri
Contributor
19 reviews 19 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 8, 2014

It is nice to stay at a place that puts money back into the hotel. This hotel has been renovated in the past few years and it really showed. I utilized the fitness facility and the spa, and both were clean and nicely maintained. And.....amazingly enough......my iPhone cable was bad and the hotel actually had a kit for sale in... More

Was this review helpful? Yes 1
shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear Bill S; We are as well truly amazed with the transformation of the hotel with the renovation. The design team did a wonderful job on esthetic selections as well as making the hotel public space much more functional. In addition to the physical building we have also invested in training and building an exceptional service culture. Thank you for... More

Burlington, Iowa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

I went here with my mom and my sister. We each had our own bed, there was 2 beds in the bedroom and a pull out sofa in the living space. There was free cocktails between 5:30 and 7:30pm and free made to order omelets for breakfast. Cost of room was about $200 but it was worth the money for... More

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shammerman, General Manager at Embassy Suites Hotel Des Moines Downtown, responded to this review

Dear EllieMarieS; Thank you for your feedback. I am delighted that you and your family had a great stay and that you were able enjoy all the amenities that make Embassy Suites special and a great value. Sincerely, Skip Hammerman General Manager More

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Additional Information about Embassy Suites Hotel Des Moines Downtown

Address: 101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Des Moines Downtown 3.5*
Number of rooms: 234
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Embassy Suites Hotel Des Moines Downtown Iowa

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