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Quality Inn and Suites

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5231 Fleur Drive, Des Moines, IA 50321 (Formerly Des Moines Comfort Inn)
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (110)
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    (26)
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    (26)
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    (15)
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Greenwich, Connecticut
1 review
1 of 5 stars Reviewed 4 days ago NEW

This was the worst motel I've ever been in. Staff was disorganized. No baggage help. Had heavy luggage and my room was on the third floor without elevator. Room smelled. Poor air conditioning. No food service.

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River Grove, Illinois
3 of 5 stars Reviewed 1 week ago

We were in Des Moines for one night for an Iowa Cubs game. Traveling between the hotel and ball park was really easy. The hotel was in what seems to be a nice suburb type area. The room itself was average although the a/c cover was falling off but that would be an easy fix. Breakfast was very very basic... More 

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Benton, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times over the past 10 years even when it was a Comfort Inn. My last stay was the only unpleasant one I have ever had. The desk clerk at the time did give me a 15% discount off my room but I felt he certainly could of done more with the complaints that... More 

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Bellevue
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was right across the street from the Event Center, the staff was super friendly and helpful. And Governor's Lodge which I had looked up prior to visiting was actually in the hotel, super, friendly good food, reasonable price, friendly and professional service. the pool was clean and since it was the hot spot my friend and I enjoyed... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very nice staff and the main reason I gave it 3 out of 5. Very shabby looking on the outside, very dated and broken-down on the inside. We were in a 2 queen room. Bathroom had spiders in the shower, a hole cut out in the ceiling and a back of door hanger dangling by a screw. Room was dark... More 

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Moline, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed here while attending a concert at the events center, it's so close we walked to the concert. With a hot breakfast in the mornings and great staff that answered all our questions it made for a great stay. There is also a nice sized pool and fitness center. We will stay here again next in town far an event!

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Houston, TX
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 10, 2015

A friendly staff and a clean facility right next to the Interstate. My room looked out on a rather bland wall, but since I was using reward points and not dollars for this stay I was not overly surprised by this development. It did have an A/C unit that turned completely off when not cooling or heating, a big plus... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 22, 2015

This place is not clean. Found used tissues and cereals on the carpet and bed. Old and dirty. Some raping music from cars parked in the parking lot in the back. Bathroom not maintained at all. Avoid it.

Was this review helpful? Yes 2
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

It was clean an comfortable, was s little put out that we could not park in the hotels parking lot as it was full. Would think if you rent a room you would get a parking place. Had to park next door. Not s huge deal but it was cold and were concerned our car would be towed, was told... More 

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Evening Shade, Arkansas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 15, 2014

Today I'm checking out after 5 nights. And I have rebooked for 3 nites later. My room has been comfortable, clean all I need like a fridge, hot water/coffee maker, clean sheets, towels. Bed and pillows both super comfortable. Hot water for shower instant. It is not near I80 but across from airport near most things except shopping malls. My... More 

Was this review helpful? Yes 1
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