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Days Inn Des Moines Merle Hay

2.0 of 5
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4845 Merle Hay Road, Des Moines, IA 50322
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1 room 1 guest
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Days Inn Des Moines Merle Hay
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312 Reviews from our TripAdvisor Community

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Traveler rating
    45
    65
    81
    45
    76
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157
51
20
37
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • All months
    (312)
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    (96)
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    (30)
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Lake Geneva, Wisconsin
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed because we were desperate and there was no lodging due to Sturgis on our return trip home from out west. If only my Internet connection had been working and I could have accessed Trip Advisor prior to checking in! The place was as bad as the Reviewers said it was. I unpacked my family for a couple of... More 

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Rochester, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

If you need an accessible room DO NOT GO TO THIS HOTEL. We had the handicap accessible room with 2 queen beds. The bathroom door opens in and the bathroom is so tiny that we could not shut the door with the wheelchair in the bathroom so anyone in a chair will being going to the bathroom and showering with... More 

Review collected in partnership with Days Inn

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aminalka0403, General Manager at Days Inn Des Moines Merle Hay, responded to this review

Handicap Room Thank you for taking the time to share your feedback and details of your experience with our ADA approved accessible room. We value your opinion and your business. Please accept our sincere apologies for the hassle and frustration you experienced on your recent stay at our hotel. We strive to make every guests' stay a pleasant one from... More 

Rochester, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

If you need an accessible room DO NOT GO TO THIS HOTEL. We had the handicap accessible room with 2 queen beds. The bathroom door opens in and the bathroom is so tiny that we could not shut the door with the wheelchair in the bathroom so anyone in a chair will being going to the bathroom and showering with... More 

Was this review helpful? Yes
aminalka0403, General Manager at Days Inn Des Moines Merle Hay, responded to this review

Thank you for taking the time to share your feedback and details of your experience with our ADA approved accessible room. We value your opinion and your business. Please accept our sincere apologies for the hassle and frustration you experienced on your recent stay at our hotel. We strive to make every guests' stay a pleasant one from check-in to... More 

Cedar Rapids, Iowa
1 review
3 of 5 stars Reviewed 1 week ago

It got the job done for a good price, but could use some TLC. The room had a lemon Pinesol smell to it trying to mask another smell and the shower curtain rod had a pen cap wedged in it to hold it in place (apparently a previous guest feel out of the shower and grabbed onto the rail to... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
aminalka0403, General Manager at Days Inn Des Moines Merle Hay, responded to this review

Thank you for your remarks and feedback on our product and services. We are extremely pleased to know that you enjoyed your visit and glad that we were able to provide you with such a comfortable stay at the Days Inn Des Moines-Merle Hay, IA. I am sorry to learn that you did not like the smell of pinesol.We strive... More 

Soldier, Kansas
2 reviews
3 of 5 stars Reviewed 1 week ago

This is our second stay here. Primarily because of price and proximity to activities we were attending in Des Moines, IA. The facilities are clean , but a little dated. The staff was nice and helpful to any request. We would stay here again.

Review collected in partnership with Days Inn

Was this review helpful? Yes
aminalka0403, General Manager at Days Inn Des Moines Merle Hay, responded to this review

On behalf of the entire team at the Days Inn Des Moines-Merle Hay, IA, I would like to thank you, for the time you have taken to offer your feedback , your loyalty to our hotel and repeat business. We have been renovating this hotel in phases and next phase includes guest bathrooms and guest rooms. Our pride has been... More 

Kansas City, Missouri
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here during the fair as all hotels double their rates and this was cheapest. Terrible shower. No texture and dangerous. Also you get burned or cold depending on what other rooms are doing. Our room was very loud as an all night fast food drive through was right outside the window. On the plus side the fridge seemed new... More 

Was this review helpful? Yes
aminalka0403, General Manager at Days Inn Des Moines Merle Hay, responded to this review

Thank you for your review and staying with us. We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. As our guest, you can expect warm hospitality and clean comfortable rooms, where everything works to make your stay trouble-free and enjoyable. We work hard to earn our reputation as the... More 

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