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Des Lux Hotel

800 Locust Street, Des Moines, IA 50309 (Formerly Suites of 800 Locust Hotel and Spa)
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Des Lux Hotel
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Des Lux Hotel
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74 reviews from our community

Traveler rating
    30
    19
    13
    6
    6
See reviews for
6
26
2
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carroll, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was fabulous! We booked 9 rooms for a company weekend and Sandy was wonderful in helping find a place to eat for us and they even went out of their way to shuttle us all to dinner. The driver was very accommodating and patient with all of us. The rooms were great and the Hotel has a wonderful... More 

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fort dodge
Top Contributor
101 reviews 101 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

In downtown Des Moines I've stayed at a few hotels and still have a few left, but this was one of my better stays downtown. Parking is easy across the street in the garage and that is where you also can access the skywalk. The hotel was very nice on the inside and the staff is helpful and friendly. The... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 12, 2015

We stayed at the Des Lux for a week in late January as my uncle had passed away and we needed to take care of some business and clean his condominium in order to put it on the market. We were driving a large conversion van pulling a small trailer and were concerned that we could not fit in the... More 

Was this review helpful? Yes 2
Omaha, Nebraska
Contributor
12 reviews 12 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 21, 2015

I found this wonderful gem by Googling "boutique hotels Des Moines" and am SO glad this one came up! Centrally located in downtown, we were walking distance from a number of places we wanted to try while in the area, like Fong's Pizza, Exile Brewery and El Bait. We stayed in an Executive King and couldn't be more happy with... More 

Was this review helpful? Yes 2
Dallas, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 3, 2015

We have stayed at this property several times under the previous ownership and had a great experience. What a difference new ownership can unfortunately make. We stayed for 5 nights over the New Year's holiday and wish we had not spent the money and had just chosen a motel six. House keeping all 5 nights was poor, with them not... More 

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Senior Contributor
42 reviews 42 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 29, 2014

My husband and I booked a night here to just have a night to relax and have some quality time for just the two of us so we booked a suite with a fireplace and whirlpool tub. The only hiccup we had we we had added a package to our room but there was a miscommunication error on their end... More 

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Medford, Oregon
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 13, 2014

There may have been a slight bump in the changeover between Suites of Locust and Des Lux, but it's back on track now--hair dryer, robes, and all. I enjoyed the intimate bar, the sumptuous breakfast, the classic/modern appointed rooms, the spa tub and amenities. They have an omelet maker on site at 7 am making omelets to order. Good coffee,... More 

Was this review helpful? Yes 1
Eagle, Mi
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 29, 2014

Spent 3 nights here 2 weeks ago and went back this weekend. Changed name in that time so I assume new ownership. Have stayed here 5 or 6 times over years. This time it was the small stuff. No bag for laundry. No hair dryer. They cleaned room but did not replace shampoo or soap. Always had robes for use... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 26, 2014

Stayed 1 night for business trip. Well located in business district about 10 minute cab ride from airport. Hotel had just completed rebranding to "Des Lux" and was having grand opening the evening I checked in. Front desk staff very friendly and helpful--checked me in for my outbound flight on my morning of departure and printed my boarding passes. Bed... More 

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Dubuque, Iowa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 16, 2014

Do not stay at Suites of 800 Locust! The website makes this place look awesome, but it is a real let down. Rooms are so so--a little dated-looking for my taste. I also thought it odd that there was no dresser or set of drawers to put your clothes in, and only 3 hangers in the closet. The spa is... More 

Was this review helpful? Yes 1
Carl D, General Manager at Des Lux Hotel, responded to this review

Dear KQDBQ, I do apologize for the events that took place during your stay. We are indeed going through a change and have been working on it the last several months. In prepping for our re branding of the hotel to The Des Lux Hotel we have updated to flat screen tv’s, triple sheeting, seating in the rooms, a new... More 

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