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All 46 Des Moines hotels

Comfort Inn

2.0 of 5 Hotel   |   4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
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Ranked #31 of 46 Hotels in Des Moines
A recent review
4 of 5 stars reviewed 1 week ago
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46 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

I'm a truckdriver, truck was in shop overnight just done the street.I had read lots of reviews for hotels in the area (not to good). Gave this place a chance. First check in was quick, the person working the counter was welcoming and happy. Room was clean and new beds, completely covered sealed; great for anyone with dustmite allergies. Fluffy... More

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Dannyks, Manager at Comfort Inn, responded to this review

We appreciate your response and are glad to hear you enjoyed your stay. We look forward to seeing you again when you have lodging needs in our area. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 15, 2014

My wife and I wanted to do a weekend getaway for our upcoming anniversary. We picked this hotel because the one we wanted was booked. It was around $100 per night. The check in staff were very friendly and helpful. We got up to the room and it was your typical hotel room. It was nice that it had a... More

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Dannyks, Manager at Comfort Inn, responded to this review

Thank you very much for your review and for letting us know some of the issues we can work on. We have plans in the works to start refurbishing our pool area by the end of the month, so you will see a major improvement there. I think you will like the new pillow package we are getting also, much... More

Grand Island, NE
2 reviews
1 of 5 stars Reviewed August 16, 2014

We arrived at this hotel on our way to Minneapolis, they did not have a handicapped room for my mother in a wheel chair and all the non smoking rooms had been smoked in. There was no ice in the two ice machines and they couldn't do anything to help us nor did they want to. Avoid at all costs.... More

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Dannyks, Manager at Comfort Inn, responded to this review

I apologize that you were unable to find a suitable room during your stay with us. To help combat the situation with smoking in the hotel, we have changed to 100% non smoking to better accommodate our guests. We hope you give us another try when you are in the area. More

3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 14, 2014

On this particular road trip I stayed at two different Comfort Inns, one in Columbus, OH the other in Topeka, Kansas. They we're clean comfortable and up to date. So I decided to stay at this one in Des Moines. what a huge disappointment! The hotel looked very dated with huge pieces of the stucco missing, doors with holes in... More

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1 review
1 of 5 stars Reviewed August 10, 2014

I booked this hotel online, paying $135.00. When I checked in, I was informed by the desk clerk the room rate was $87; almost a $50 difference. My reservation was for a disability room, but when I arrived the room was already taken. Instead, I got a room at the end of a long hall. For someone needing a disability... More

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Longmont, Colorado
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2014

We were just passing through so we spent only one night. For a next-to-the-highway hotel of this class, the price was way too high ($145 including taxes and dog). Plus the neighborhood is run down so we were uncomfortable, and again with the price. We were allowed to take our small dog which was good. The room was ok, but... More

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Boise, Idaho
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

This hotel is falling apart. The cleaning is substandard. The staff is surly. There was only one cart for a three story hotel. We were put on the 3rd floor after being told we would get a first floor room. Not fun when you have a dog and the elevator is broken and you can't climb stairs. Never again.

Was this review helpful? Yes 1
Sun Prairie, Wisconsin
2 reviews
2 of 5 stars Reviewed June 27, 2014

We stayed at this hotel on June 25, 2014. Rate was $94.49, but that was too much. The hotel is in a rather rundown neighborhood. Outsiders (perhaps employees) seemed to bringing their families in to use the pool. Lots of traffic noise because it is right up to I-80. Our friend's bathtub had black mildew spots. Towels were nice and... More

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Dannyks, Manager at Comfort Inn, responded to this review

I am sorry you had a bad experience at our facility. We are working with our suppliers to complete the new bedding program, which will make a huge difference in our property. I hope you come back once the transformation is complete to see the end result. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

My husband's a professional truck driver,the co. he works for sent him here to pick up another part for truck.He's never been to Iowa before & neither have I.It was good to know that I could ride along.Before coming to this hotel,we had made several stops to find something closer to our place of pickup from business.At one place we... More

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Indianapolis, Indiana
20 reviews 20 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014 via mobile

We stayed here on our way west. Price was right, very close to I-80. Warning: google maps will tell you to turn left off of exit 136. Don't! There is no way to get to the hotel that way. It takes you back to the freeway. We had to take the next exit and circle back. So....turn right! Rooms: pillows... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
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Also Known As:
Comfort Hotel Des Moines
Red Roof Inn Des Moines
Des Moines Red Roof Inn
Comfort Inn Des Moines, Iowa

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