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Comfort Inn

2.0 of 5 4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
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Comfort Inn
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Comfort Inn
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49 reviews from our community

Traveler rating
    8
    14
    12
    9
    6
See reviews for
14
16
2
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Lino Lakes, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean on arrival. The room was clean and roomy for the 2 beds. The swimming pool good size, the whirlpool hot and cozy. There was some running in the hall later at night but short lasting. The breakfast had a good variety and there was someone there to help when the syrup was gone. The staff was... More 

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Arlington, Texas, United States
1 review
5 of 5 stars Reviewed November 7, 2014

Steve (Manager) and Alex (front desk clerk and chef) are very friendly and helpful. Was in town due to broke down truck and wasn't sure of where to stay, the neighbor hotels didn't look very inviting so decided to give Comfort Inn a chance. Room is very clean, quiet and staff very helpful. Had our pet with us and they... More 

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Dannyks, Manager at Comfort Inn, responded to this review

Thank you for your nice comments, we are glad you enjoyed your stay with us. I will pass this along to the staff, its always nice to hear when our guests have a positive experience. We look forward to seeing you again at the property, although hopefully not due to a truck breakdown. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2014

This was my first stay at Comfort Inn, I was more the pleased. I have stayed at some motels that were dirty, this one was clean, well stocked, Very happy with my stay and the help I received from the employees. (Candice)

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Dannyks, Manager at Comfort Inn, responded to this review

We really appreciate you taking the time to let us know about your stay. I will pass along your review to the staff. We look forward to seeing you again soon. More 

1 review
4 of 5 stars Reviewed October 14, 2014 via mobile

I'm a truckdriver, truck was in shop overnight just done the street.I had read lots of reviews for hotels in the area (not to good). Gave this place a chance. First check in was quick, the person working the counter was welcoming and happy. Room was clean and new beds, completely covered sealed; great for anyone with dustmite allergies. Fluffy... More 

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Dannyks, Manager at Comfort Inn, responded to this review

We appreciate your response and are glad to hear you enjoyed your stay. We look forward to seeing you again when you have lodging needs in our area. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 15, 2014

My wife and I wanted to do a weekend getaway for our upcoming anniversary. We picked this hotel because the one we wanted was booked. It was around $100 per night. The check in staff were very friendly and helpful. We got up to the room and it was your typical hotel room. It was nice that it had a... More 

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Dannyks, Manager at Comfort Inn, responded to this review

Thank you very much for your review and for letting us know some of the issues we can work on. We have plans in the works to start refurbishing our pool area by the end of the month, so you will see a major improvement there. I think you will like the new pillow package we are getting also, much... More 

Grand Island, NE
2 reviews
1 of 5 stars Reviewed August 16, 2014

We arrived at this hotel on our way to Minneapolis, they did not have a handicapped room for my mother in a wheel chair and all the non smoking rooms had been smoked in. There was no ice in the two ice machines and they couldn't do anything to help us nor did they want to. Avoid at all costs.... More 

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Dannyks, Manager at Comfort Inn, responded to this review

I apologize that you were unable to find a suitable room during your stay with us. To help combat the situation with smoking in the hotel, we have changed to 100% non smoking to better accommodate our guests. We hope you give us another try when you are in the area. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 14, 2014

On this particular road trip I stayed at two different Comfort Inns, one in Columbus, OH the other in Topeka, Kansas. They we're clean comfortable and up to date. So I decided to stay at this one in Des Moines. what a huge disappointment! The hotel looked very dated with huge pieces of the stucco missing, doors with holes in... More 

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Cheyenne
1 review
1 of 5 stars Reviewed August 10, 2014

I booked this hotel online, paying $135.00. When I checked in, I was informed by the desk clerk the room rate was $87; almost a $50 difference. My reservation was for a disability room, but when I arrived the room was already taken. Instead, I got a room at the end of a long hall. For someone needing a disability... More 

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Longmont, Colorado
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2014

We were just passing through so we spent only one night. For a next-to-the-highway hotel of this class, the price was way too high ($145 including taxes and dog). Plus the neighborhood is run down so we were uncomfortable, and again with the price. We were allowed to take our small dog which was good. The room was ok, but... More 

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Boise, Idaho
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

This hotel is falling apart. The cleaning is substandard. The staff is surly. There was only one cart for a three story hotel. We were put on the 3rd floor after being told we would get a first floor room. Not fun when you have a dog and the elevator is broken and you can't climb stairs. Never again.

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Hotel Des Moines
Red Roof Inn Des Moines
Des Moines Red Roof Inn
Comfort Inn Des Moines, Iowa

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