We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn

2.0 of 5 4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Inn
Professional photos View all
Browse nearby
Comfort Inn
Comfort Inn
Comfort Inn
Write a Review

51 reviews from our community

Traveler rating
    9
    15
    12
    9
    6
See reviews for
15
16
2
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (8)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (10)
All months
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have family in DesMoines and was visiting around Christmas. I had never tried this hotel before. I am glad we stayed here and will return. It was easy to find. It was clean and the staff was very friendly. The pool area was nice and clean and warm. Wonderful hotel. Bed was comfortable, nice tv, good wifi connection, nice... More 

Was this review helpful? Yes
Dannyks, Manager at Comfort Inn, responded to this review

We are so glad that you chose to try our hotel. We look forward to being your hotel option again next holiday season. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

This is an awesome place and very customer service friendly and focused. But there are a few reps that are front desk agents that are very horrible. Overall the experience was good. Depending on who you speak to issues are addressed immediately and resolved.

Was this review helpful? Yes
Dannyks, Manager at Comfort Inn, responded to this review

We are very pleased to hear that you had a good stay with us. We look forward to serving your lodging needs again soon. More 

Lino Lakes, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

The hotel was clean on arrival. The room was clean and roomy for the 2 beds. The swimming pool good size, the whirlpool hot and cozy. There was some running in the hall later at night but short lasting. The breakfast had a good variety and there was someone there to help when the syrup was gone. The staff was... More 

Was this review helpful? Yes 1
Dannyks, Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your stay with us. We are pleased that you found your stay comfortable. We look forward to seeing you again in the future. More 

Arlington, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

Steve (Manager) and Alex (front desk clerk and chef) are very friendly and helpful. Was in town due to broke down truck and wasn't sure of where to stay, the neighbor hotels didn't look very inviting so decided to give Comfort Inn a chance. Room is very clean, quiet and staff very helpful. Had our pet with us and they... More 

Was this review helpful? Yes 1
Dannyks, Manager at Comfort Inn, responded to this review

Thank you for your nice comments, we are glad you enjoyed your stay with us. I will pass this along to the staff, its always nice to hear when our guests have a positive experience. We look forward to seeing you again at the property, although hopefully not due to a truck breakdown. More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2014

This was my first stay at Comfort Inn, I was more the pleased. I have stayed at some motels that were dirty, this one was clean, well stocked, Very happy with my stay and the help I received from the employees. (Candice)

Was this review helpful? Yes 1
Dannyks, Manager at Comfort Inn, responded to this review

We really appreciate you taking the time to let us know about your stay. I will pass along your review to the staff. We look forward to seeing you again soon. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014 via mobile

I'm a truckdriver, truck was in shop overnight just done the street.I had read lots of reviews for hotels in the area (not to good). Gave this place a chance. First check in was quick, the person working the counter was welcoming and happy. Room was clean and new beds, completely covered sealed; great for anyone with dustmite allergies. Fluffy... More 

Was this review helpful? Yes 1
Dannyks, Manager at Comfort Inn, responded to this review

We appreciate your response and are glad to hear you enjoyed your stay. We look forward to seeing you again when you have lodging needs in our area. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 15, 2014

My wife and I wanted to do a weekend getaway for our upcoming anniversary. We picked this hotel because the one we wanted was booked. It was around $100 per night. The check in staff were very friendly and helpful. We got up to the room and it was your typical hotel room. It was nice that it had a... More 

Was this review helpful? Yes 1
Dannyks, Manager at Comfort Inn, responded to this review

Thank you very much for your review and for letting us know some of the issues we can work on. We have plans in the works to start refurbishing our pool area by the end of the month, so you will see a major improvement there. I think you will like the new pillow package we are getting also, much... More 

Grand Island, NE
2 reviews
1 of 5 stars Reviewed August 16, 2014

We arrived at this hotel on our way to Minneapolis, they did not have a handicapped room for my mother in a wheel chair and all the non smoking rooms had been smoked in. There was no ice in the two ice machines and they couldn't do anything to help us nor did they want to. Avoid at all costs.... More 

Was this review helpful? Yes
Dannyks, Manager at Comfort Inn, responded to this review

I apologize that you were unable to find a suitable room during your stay with us. To help combat the situation with smoking in the hotel, we have changed to 100% non smoking to better accommodate our guests. We hope you give us another try when you are in the area. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 14, 2014

On this particular road trip I stayed at two different Comfort Inns, one in Columbus, OH the other in Topeka, Kansas. They we're clean comfortable and up to date. So I decided to stay at this one in Des Moines. what a huge disappointment! The hotel looked very dated with huge pieces of the stucco missing, doors with holes in... More 

Was this review helpful? Yes 1
Cheyenne
1 review
1 of 5 stars Reviewed August 10, 2014

I booked this hotel online, paying $135.00. When I checked in, I was informed by the desk clerk the room rate was $87; almost a $50 difference. My reservation was for a disability room, but when I arrived the room was already taken. Instead, I got a room at the end of a long hall. For someone needing a disability... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Address: 4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Choice Hotels, Hotels.com, Orbitz, Agoda, Cheap Tickets, Travelocity, Expedia, TripOnline SA, Odigeo and Tingo so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Des Moines
Red Roof Inn Des Moines
Des Moines Red Roof Inn
Comfort Inn Des Moines, Iowa

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay