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All 46 Des Moines hotels

Comfort Inn

2.0 of 5 Hotel   |   4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
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44%
Ranked #31 of 46 hotels in Des Moines
A recent review
3 of 5 stars reviewed 4 weeks ago
BoleynMom Longmont, Colorado
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  • Reviews (43)
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43 people have reviewed this hotel

Traveler rating
    7
    11
    11
    9
    5
See reviews for
14
15
2
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Grand Island, NE
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

We arrived at this hotel on our way to Minneapolis, they did not have a handicapped room for my mother in a wheel chair and all the non smoking rooms had been smoked in. There was no ice in the two ice machines and they couldn't do anything to help us nor did they want to. Avoid at all costs.... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

On this particular road trip I stayed at two different Comfort Inns, one in Columbus, OH the other in Topeka, Kansas. They we're clean comfortable and up to date. So I decided to stay at this one in Des Moines. what a huge disappointment! The hotel looked very dated with huge pieces of the stucco missing, doors with holes in... More

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Cheyenne
1 review
1 of 5 stars Reviewed 1 week ago

I booked this hotel online, paying $135.00. When I checked in, I was informed by the desk clerk the room rate was $87; almost a $50 difference. My reservation was for a disability room, but when I arrived the room was already taken. Instead, I got a room at the end of a long hall. For someone needing a disability... More

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Longmont, Colorado
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were just passing through so we spent only one night. For a next-to-the-highway hotel of this class, the price was way too high ($145 including taxes and dog). Plus the neighborhood is run down so we were uncomfortable, and again with the price. We were allowed to take our small dog which was good. The room was ok, but... More

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Boise, Idaho
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel is falling apart. The cleaning is substandard. The staff is surly. There was only one cart for a three story hotel. We were put on the 3rd floor after being told we would get a first floor room. Not fun when you have a dog and the elevator is broken and you can't climb stairs. Never again.

Was this review helpful? Yes 1
Sun Prairie, Wisconsin
2 reviews
2 of 5 stars Reviewed June 27, 2014

We stayed at this hotel on June 25, 2014. Rate was $94.49, but that was too much. The hotel is in a rather rundown neighborhood. Outsiders (perhaps employees) seemed to bringing their families in to use the pool. Lots of traffic noise because it is right up to I-80. Our friend's bathtub had black mildew spots. Towels were nice and... More

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Dannyks, Manager at Comfort Inn, responded to this review

I am sorry you had a bad experience at our facility. We are working with our suppliers to complete the new bedding program, which will make a huge difference in our property. I hope you come back once the transformation is complete to see the end result. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

My husband's a professional truck driver,the co. he works for sent him here to pick up another part for truck.He's never been to Iowa before & neither have I.It was good to know that I could ride along.Before coming to this hotel,we had made several stops to find something closer to our place of pickup from business.At one place we... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Contributor
19 reviews 19 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014 via mobile

We stayed here on our way west. Price was right, very close to I-80. Warning: google maps will tell you to turn left off of exit 136. Don't! There is no way to get to the hotel that way. It takes you back to the freeway. We had to take the next exit and circle back. So....turn right! Rooms: pillows... More

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 13, 2014

This hotel was just okay. My fiancee and I stayed here because he was in town on business. I came here with him last year as well. We almost stayed somewhere else this time around but I thought that it wouldn't hurt to save some money. The toilet in the first room that we were assigned kept running. We called... More

Was this review helpful? Yes 1
Irving, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2013

The staff are very friendly and the front desk guy Matt was a very much help he helped us bring in our things to our room as the cart was gone. Matt is a nice funny guy that can put a smile on anyones face and would do much to go out of his way to help. The rooms was... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 4950 NE 14th Street, Des Moines, IA 50313 (Formerly Red Roof Inn Suites Des Moines)
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel Des Moines
Red Roof Inn Des Moines
Des Moines Red Roof Inn
Comfort Inn Des Moines, Iowa

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
50

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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