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Super 8 Clive / West Des Moines

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11414 Forest Ave, Des Moines, IA 50325 (Formerly Heartland Inn Des Moines)
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Super 8 Clive / West Des Moines
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Super 8 Clive / West Des Moines
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328 reviews from our community

Traveler rating
    113
    115
    67
    21
    12
See reviews for
138
59
31
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Mineral Point, WI
Top Contributor
54 reviews 54 reviews
49 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Super 8 Clive / West Des Moines is my first choice hotel when traveling to Des Moines on business. This property is professionally managed and well maintained. The room are nice size, clean and have comfortable beds. Very good WIFI.

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Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff was friendly and helpful, the rooms clean and well appointed. Nearby restaurants included an Applebee's and a Chili's with walking distance. We chose to order pizza delivered to the room. The bathroom was large and clean. The free breakfast was your typical Super 8 waffles, yogurt, cereals, bananas and bad coffee. Our only complain was the free Internet... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

I booked a 2 queen bed non-smoking room. When we arrived late at night, they gave me a single King size bed in a smoking room that reeked of cigarettes. The obese front desk clerk acted as if she was overworked and seemed to be struggling to keep up. As a non-smoker it was awful to sleep in a room... More 

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super885, General Manager at Super 8 Clive / West Des Moines, responded to this review

We always work hard and try to satisfy every guest. When Guest make reservation online with third party, hotel not involved in process at all. We provide exact same room type to guest what we receive from third party reservation site. In this case Hotel was not at fault at all. on non busy days, if rooms available, what guest... More 

Indianapolis, Indiana
Top Contributor
309 reviews 309 reviews
28 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 1 week ago

I thought this was a nice Super 8. The bed was fine, but the pillows were way too soft. The bathroom was clean and the whole building did not have that dumpy feeling. Get a room away from the highway so you don’t hear the hum of the traffic. The breakfast was OK, standard poor biscuits and gravy, fruit, coffee.... More 

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Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 1 week ago

For the price, the bed was exceptionally comfortable. Staff were friendly and attentive. I felt welcomed and was invited to stay again.

Review collected in partnership with Super 8

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Wisconsin Rapids, Wisconsin
Top Contributor
138 reviews 138 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A few disappointments were a clock that didn't function and had to be unplugged to stop the radio. The phone doesn't work....can't call in to report radio or leave wake up call. Smoke detector is dangling from the ceiling. Room looks newly remodeled and clean....although one bed had slid about a foot off the box spring.

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Grand Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

When we checked in on Friday at 7PM we ask for a late checkout on Sunday, they gave us until noon. While at the volleyball games on Sunday AM we knew we were running a little over so I called at 11:30 & they extended until 12:30 which was just what we needed. We didn't check out early in the... More 

Review collected in partnership with Super 8

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Emmaus
Top Contributor
457 reviews 457 reviews
195 hotel reviews
248 helpful votes 248 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was rather small and hard for two people to maneuver around. The cleanliness left something to be desired - especially inside the refrigerator. The bed was very comfortable, and we had a good nights sleep. Breakfast was just OK.

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