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All 46 Des Moines hotels

Hyatt Place Des Moines Downtown

3.0 of 5 Hotel   |   418 6th Avenue, Des Moines, IA 50309
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Ranked #5 of 46 Hotels in Des Moines
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
rp-yp San Mateo, California
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233 reviews from our community

Traveler rating
    150
    56
    17
    5
    5
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42
62
15
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Mateo, California
Top Contributor
84 reviews 84 reviews
51 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one Friday night and found the room clean and a very comfortable corner king suite. The staff were pleasant and very professional. We were lucky to find a parking space between the valet parking sign in front of the hotel and Grand. There are three car spaces there after 6 PM. The hotel has very small signs so be... More 

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Minnesota
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed this facility, even for a one-night business stay. Parking is a bit of a challenge, but once I figured out valet was the way to go, it was a snap! Staff is extraordinarily friendly and helpful (though they should learn the downtown area. One was unable to direct me to the State Historical Building six blocks away... More 

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West Hills, California, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed here for my son's wedding and was thoroughly pleased. Very warm and inviting lobby area, nice rooms, great breakfast and friendly, helpful staff. Would definitely recommend for a stay in downtown Des Moines.

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you Kathy for taking the time to write a review of our hotel. I am very happy to see that your son's wedding was such a great experience and that we could be a part of making it special. We cannot wait to see you again when you return to Des Moines! More 

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room was great. Service was great! Little disappointed, not really a bar/restaurant in lobby. Breakfast was fair. Reservations worked with me on my passport points, which was nice... Plus I got an upgrade since having the passport.

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for the 5-star review Morey. We value our Hyatt Gold Passport members and are thrilled you enjoyed the upgrade to one of our suites. Although we do not have a separate restaurant/ bar, our Coffee to Cocktails Bar located in our lobby serves food 24/7 and wine, beer & cocktails until midnight. If this is not ideal for... More 

Illinois
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

tasteful room with high ceilings, large sofa, separate dressing area. breakfast was tasty, and very fast free wi-fi. very good value. pleasant staff, and speedy valet parking. stayed here while visiting Drake University. Even though the hotel was a few miles away, the University was very easy to get to from the Hyatt Place.

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking a moment to review our hotel. I am very pleased to see that you enjoyed your time with us and I hope you were able to utilize our complimentary shuttle to Drake University. We look forward to seeing you again when you return to Drake! More 

New Albany, Ohio
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

This is a great hotel for travelers to downtown Des Moines. Staff is excellent and the shuttle service is a nice plus. The location is good for walking to the riverfront area as well. Overall a nice choice.

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

We sincerely appreciate your feedback Laurel! More 

Dallas, Texas
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 8, 2014

I was very very pleased with this hotel. The staff could not have been any nicer. They were eager to help whenever anything was needed. My room was beautiful, had a very large sofa, king bed and high ceilings. Complimentary breakfast was very good. Great location. Highly recommend.

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for the wonderful review. Our team works very hard to ensure we deliver an excellent experience for our guests so your feedback is very much appreciated. More 

Rockton, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 7, 2014

My wife and I stayed here for a friend's wedding that was held just a few blocks away at the Temple for Performing Arts. The hotel is clean and conveniently located, we used the free shuttle a few times to go down to the East Village otherwise the hotel is connected to the sky walk system and in the middle... More 

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for the review Nick. We really appreciate you sharing your experience and cannot wait to see you again on your future trips to Des Moines! More 

Randolph, NJ
Top Contributor
72 reviews 72 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 17, 2014 via mobile

I am a big fan of the Hyatt brand and a diamond member, but never before stayed at the Hyatt place, so I Didn't know what to expect. After two stays have to conclude that the place is one huge disappointment. The rooms were large but rather barren and each smelled like mildew. the staff was very nice but not... More 

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review of our hotel. I am very sorry to hear that we did not fully deliver on the excellent experience that we strive for. On behalf of our entire team I sincerely apologize and assure you we will use your feedback to improve. More 

Des Moines, Iowa
Top Contributor
66 reviews 66 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 11, 2014

The staff was incredibly friendly and helpful without being over bearing. Our king suite was large, clean and very comfortable. The lobby and business center are small but cozy and inviting. We enjoyed coffee by the gas fireplace. The location downtown is fantastic. Walking distance to most places. The only negative to our stay was the complimentary breakfast which fell... More 

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Mikki, I am pleased to see that you had a great experience with us overall. I am very sorry that our A.M. Skillet did not meet your expectations. I will personally share your feedback with our team to ensure that we improve upon this going forward. Thank you again for taking the time to share. More 

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Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Avenue, Des Moines, IA 50309
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
Number of rooms: 93
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Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hyatt Place Des Moines Downtown Iowa
Hotel Style:
#3 Business Hotel in Des Moines
#4 Family Hotel in Des Moines
#4 Romantic Hotel in Des Moines

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