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Hyatt Place Des Moines Downtown

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418 6th Avenue, Des Moines, IA 50309
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Hyatt Place Des Moines Downtown
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Hyatt Place Des Moines Downtown
Hyatt Place Des Moines Downtown
Hyatt Place Des Moines Downtown
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244 reviews from our community

Traveler rating
    156
    60
    18
    5
    5
See reviews for
46
63
15
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Sugar Creek,Mo
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent hotel very clean very nice. Everything and everyone very extremely friendly and helpful. Every one went above and beyond. Every request fulfilled. The house keeping staff is the best in the world. We received the best care from them you couldn't possibly imagine. They thoroughly cleaned and organized our rooms and belongings every day. I honestly cannot wait to... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Enjoyed my stay here the place is so warm and welcoming just like the people ..the rooms a spacious and comfortable. Stayed there for four nights and it always felt like am coming home. Didn't eat breakfast from the hotel so not sure of the food they serve...

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1 review
4 of 5 stars Reviewed 1 week ago

The room is small but well-designed with a mini-fridge, nice-size closet, fun lounging sofa and two very comfortable queen beds. Many power outlets near TV so we could charge all cell phones and a laptop without crawling under furniture. The staff, from the valet to the housekeeper to the front desk personnel, were cheerful, helpful and courteous. Very personable employees;... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at several hyatt place hotels. Writing this review from one now as a matter of fact. The downtown des moines location is the best I have stayed in really differentiated by staff and attention to detail. First the staff in des moines is friendly and welcoming. Probably the comment about friendly is most important - all staff,... More 

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Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The only reason it's not a five star is the parking - there isn't any. BUT, use the valet option for $17 and you can walk and/or take their shuttle to nearby restaurants. The shuttle is really a great deal as its free and generally picks you up within 5-10 minutes. Even took us from one place we had drinks... More 

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your experience! I am glad you enjoyed our shuttle service and excellent local restaurants. Our valet is available among other downtown parking options so I am pleased to see we found the right option for you. We cannot wait to see you again! More 

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just celebrated a bachelorette party in Des Moines and stayed here. We rented 2 king rooms and 1 suite. Our suite wasn't ready right at check in which was inconvenient because we wanted to decorate and set up. But we didn't have to wait very long to get our suite and everything worked out. We had a great experience.

Was this review helpful? Yes
Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

We are so happy you had a great time in Des Moines and that our team was able to get the suite ready for you very quickly. Thank you again! More 

Kansas City, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family stayed here while in town for a family reunion. I must say that being new to this trip advisor thing, this was a very nice Hyatt Place. We try to stay at Hyatt Place whenever we can. The staff here is knowledgeable of the area and friendly as well. Our rooms was nicely kept the four days we... More 

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you Kevin for staying with us and for reviewing the hotel! We have an amazing staff and our housekeeping team takes pride in delivering excellent guest experience beyond a clean room. We sincerely appreciate the kind words and have shared them with our entire team! More 

Early
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 10, 2015

We stayed in one of the king suites and it was very spacious. The rooms were quiet and clean, the breakfast was great, and the staff was more than helpful. The only issue is the parking--there is none; however, if you don't mind walking through the skywalk, there is a free parking garage a few blocks away.

Was this review helpful? Yes
Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for the wonderful review! I am so pleased to see you enjoyed the King Suite at our hotel. Regarding parking, our hotel does offer a $15/ vehicle/ night valet service but there are other options very close as well, including with skywalk access. Thank you again for the great feedback! More 

Des Moines, Iowa
Top Contributor
179 reviews 179 reviews
32 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed in this place over the holiday weekend. There were only a few guests counting ourselves so it was a pretty relaxed time. Lobby was nice and staff were friendly. Our room was huge and nice (stay in a corner room). The bed was soft linens were comfy and clean. The exercise room was small but had the necessary... More 

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Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for the review of our hotel! I am very pleased that you enjoyed your stay with us. I am sorry to read that you did not enjoy the food & beverage experience you had. I can assure you that no items are microwaved and are prepared fresh to order, clearly the preparation of your item did... More 

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 2, 2015

Amazing service. Love wonderful customer service. The property and the rooms were great as well. Modern and clean. My room was huge. The property has a fire place in the lobby which is great during the cold months. They also have two computers and printers for use. I used them and they were a lifesaver.

Was this review helpful? Yes
Jared H, General Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for the wonderful review! We cannot wait to see you again when you are in Des Moines. More 

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