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All 46 Des Moines hotels

Hyatt Place Des Moines Downtown

3.0 of 5 Hotel   |   418 6th Avenue, Des Moines, IA 50309
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88%
Ranked #4 of 46 hotels in Des Moines
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Veronica C Des Moines, Iowa
  • Overview
  • Reviews (198)
  • Photos (26)
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  • Room tips (32)
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198 people have reviewed this hotel

Traveler rating
    127
    47
    15
    4
    5
See reviews for
36
52
14
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
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English first
Des Moines, Iowa
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for a concert at Wells Fargo arena as it was within walking distance. It was chaos when we checked in. So many other concert-goers checking in at the same time and there was absolutely no parking anywhere, even to use the valet service. However, through all of this, the staff was exceptional. As hectic as... More

Was this review helpful? Yes
Ottawa, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at the Hyatt Place this past weekend for an event going on in Des Moines and I had wonderful experience the customer service I received made me feel like I was more then just a guest. The front desk staff were fantastic especially Sho and Ian they we very helpful and made it feel like I was at... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed only one night, wish we could have stayed longer. The staff was very helpful and prompt on checking in. Parking was easy and it was easy to find. The hotel was walking distance to several restaurants and I felt very comfortable walking with my three young girls by myself. Rooms were clean, breakfast was hot. Would recommend this hotel... More

Was this review helpful? Yes
Plymouth, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for one night in July 2014 and had a great experience. The staff was beyond helpful and polite. The valet parking was very affordable and a must for this downtown location. The free breakfast was good, a little short on areas to sit and eat. The room was a good size and comfortable. The pool is very small... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for reviewing our hotel. We are pleased you enjoyed our accommodations! We look forward to seeing you return soon! More

Iowa City, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

The staff was outstanding from the minute we pulled up to the hotel to when we left. They were always making certain we had all that we needed. The breakfast was great. Our room was clean and everything was in working order. It is located in downtown Des Moines and an easy walk to many activities. They also have an... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to post your review. We're genuinely pleased you enjoyed your stay with us and hope to see you next time you are in the Des Moines area! More

saint louis
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel and were pleasantly surprised from the moment we walked in the door. The employees were more than just friendly, they were outgoing and very attentive. They told us where to find restaurants and even helped us schedule a trolley to the Science Center so we wouldn't have to walk in the rain.... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review. We're pleased you enjoyed your stay with us and were able to experience downtown Des Moines! We can't wait to see you return! More

Cedar Rapids, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at the Hyatt in Des Moines on 7/11/14 and I must stay I was beyond disappointed!!! I booked a room with two queen beds. I checked my email reservation as well as the reminder email I received about a week before my stay. The day before we stayed, I called the hotel to confirm they had a pool... More

Was this review helpful? Yes 1
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your feedback in regards to your recent stay with us. We apologize for your stay being anything less than exceptional and we hope you give us an opportunity in the future to earn back your business and loyalty. More

Little Rock, AR
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for the week on a business trip. Great hotel, wonderful staff (front desk, drivers, and housekeeping). Best breakfast, nice snack area for after hours needs/wants. Only complaint: No Bravo TV channel or CBS. Other than that, this is a wonderful hotel that's walkable to many restaurants and parks.

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to review our hotel. We're pleased you enjoyed your visit. We look forward to seeing you return to our hotel next time you are in town for business. More

Minnetonka, Minnesota
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the valet parking attendant to the front desk employees, the staff at this location were engaged, friendly and helpful. The rooms were clean and incredibly spacious. The hotel was walking distance to amazing restaurants. I would highly recommend this hotel.

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review. We're pleased you enjoyed our accommodations. We hope all went well at Drake and look forward to seeing you return to our hotel soon! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here for a wedding, and it was a great experience! Staff was wonderful especially Mary and Ian. They made you feel as if they would do anything to make your stay a good one! Downtown shuttle was a great feature. Rooms were very clean, and corner room was spacious. The bed was extremely comfy, did not want... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review. We're pleased you enjoyed your stay and on behalf of Ian and myself...we really enjoyed meeting you, too! We look forward to seeing you back at our hotel very soon! More

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Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Avenue, Des Moines, IA 50309
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
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Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hyatt Place Des Moines Downtown Iowa

26 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Des Moines #3 Romantic Hotel in Des Moines #6 Family Hotel in Des Moines
Hotel Class
Number of rooms
93

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