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All 46 Des Moines hotels

Hyatt Place Des Moines Downtown

3.0 of 5 Hotel   |   418 6th Avenue, Des Moines, IA 50309
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88%
Ranked #4 of 46 hotels in Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Karen L Coralville, Iowa
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214 people have reviewed this hotel

Traveler rating
    137
    51
    16
    5
    5
See reviews for
38
56
14
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Coralville, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We loved everything about this hotel ... its location, the lovely modern decor, the spacious rooms, the delicious breakfast and the very friendly and professional staff. The valet parking was a good value ... very convenient and efficient. We had a corner room with four windows, plus one in the bathroom. Along with the tall ceilings, It created a bright,... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review of our hotel. We're pleased you enjoyed your experience and look forward to seeing you return soon! More

Alburnett, Iowa, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff is attentive. Rooms are spacious, clean - everything worked, the AC was quiet. In room free WIFI was brisk. Noticed a plug in console for kid's games. Great location, quick professional valet. A tick pricey for a single king. No real dining area other then a small snack bar attached to the front desk, although the food appeared to... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review. We are genuinely pleased you enjoyed your experience with us and hope to see you return soon! More

McLean, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean and very spacious room. Solid location in downtown Des Moines. The front desk staff are attentive and pro-active. I would recommend using valet service if you require parking. Free breakfast is alright, although we experienced a couple coffee shortages. I would certainly stay again at this location.

Was this review helpful? Yes 1
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to review our accommodations. We're pleased you enjoyed your stay! More

Underwood, Iowa, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent customer service, friendly staff, great 24-hour snack bar. Very clean! The beds and pillows are extremely comfortable. Our reservations were not correct when we arrived, but the front-desk staff quickly made the corrections and gave us what we asked for regarding room type and beds.

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thanks for your kind words. We're pleased your reservation was worked out and that you enjoyed your stay with us. Hopefully we'll see you return soon! More

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As a long-time, seasoned traveler, I've never submitted a review, but felt compelled to review such a first-rate staff and hotel operation. Stayed in Des Moines for two nights this week and brought our dog. From the moment we arrived, the entire staff, the gentleman at the valet, the young ladies at the desk (morning, afternoon, and evening), the lady... More

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Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for super review. We're all pleased you enjoyed your stay with us and we look forward to seeing you return! P.S. - Ian say's "thank you"! More

1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed here for a bachelorette party. From the booking to checkout, it was an amazing experience! Mary, Ian, Mark and the rest of the staff were professional, friendly and helpful. They really go above and beyond to provide guests with a unique and personal experience. The room was fantastic, the location was perfect and we had a wonderful... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review! We're super thrilled you had fun at our hotel and at your bachelorette party! We hope to see you all again very soon!!! More

Littleton, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here on a business trip and I was amazed by the staff, they were energetic, professional, knowledgeable, and just plain amazing. The hotel was nice and perfectly located. The hotel was clean and very welcoming. However, I cannot say enough about how friendly and how comfortable the staff made my stay. I would stay here again.

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review! We are genuinely pleased you enjoyed your experience with us and look forward to seeing you return next time you are in DSM! More

iowa
Contributor
11 reviews 11 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I reserved a room with two queen beds but when we got there we had a room with one king bed. They said the hotel doesn't guarantee the room you reserve. There were four adults. I have always gotten the room I reserved and to top it off I had cancelled a reservation at another hotel where I had two... More

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to review our hotel. We apologize if your experience with us with anything less than exceptional. We hope you will return and let us show you how truly amazing our staff and accomodations are. More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Over a weekend visit very single member of the staff went out of their way to be friendly and helpful, always. The shuttle service was extremely accommodating; they were practically a free taxi service to wherever I needed to go nearby the hotel.

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your kind review! We are all pleased you enjoyed our Hyatt Place and look forward to seeing you return soon! More

Iowa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this property a few years ago - when it was new to Des Moines. We loved our stay then....but I am afraid a few small things have changed my opinion. As with anything, the "new-ness" wears off, and our room during our recent stay reflected it. Curtains were dingy, the "comfy corner" looked like it had been... More

Was this review helpful? Yes 1
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your constructive review. We appreciate hearing your feedback and look foward to ensuring you have a 100 % positive experience next time you stay with us. More

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Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Avenue, Des Moines, IA 50309
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
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Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hyatt Place Des Moines Downtown Iowa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Des Moines #3 Romantic Hotel in Des Moines #5 Family Hotel in Des Moines
Hotel Class
Number of rooms
93

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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