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All 46 Des Moines hotels

Hyatt Place Des Moines Downtown

3.0 of 5 Hotel   |   418 6th Avenue, Des Moines, IA 50309
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88%
Ranked #4 of 46 Hotels in Des Moines
Certificate of Excellence 2014
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216 reviews from our community

Traveler rating
    139
    51
    16
    5
    5
See reviews for
38
57
14
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
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English first
1 review
5 of 5 stars Reviewed 1 week ago

We reserved a block of rooms for our wedding guests for our wedding in August. We could not have been happier that we decided to go with the Hyatt. The discounted price for our wedding block of rooms was great, booking for our guests was relatively easy, and all of our guests raved about how happy they were with their... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nicest and most authentic service I've had in a long while - and all in a new and central location. A great and comfortable value in the center of Des Moines. Simply a very pleasant and warm stay all around.

Was this review helpful? Yes 1
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for your review! We're very pleased you enjoyed your experience! Please come back soon! More

Coralville, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We loved everything about this hotel ... its location, the lovely modern decor, the spacious rooms, the delicious breakfast and the very friendly and professional staff. The valet parking was a good value ... very convenient and efficient. We had a corner room with four windows, plus one in the bathroom. Along with the tall ceilings, It created a bright,... More

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Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review of our hotel. We're pleased you enjoyed your experience and look forward to seeing you return soon! More

Alburnett, Iowa, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff is attentive. Rooms are spacious, clean - everything worked, the AC was quiet. In room free WIFI was brisk. Noticed a plug in console for kid's games. Great location, quick professional valet. A tick pricey for a single king. No real dining area other then a small snack bar attached to the front desk, although the food appeared to... More

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Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review. We are genuinely pleased you enjoyed your experience with us and hope to see you return soon! More

McLean, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and very spacious room. Solid location in downtown Des Moines. The front desk staff are attentive and pro-active. I would recommend using valet service if you require parking. Free breakfast is alright, although we experienced a couple coffee shortages. I would certainly stay again at this location.

Was this review helpful? Yes 1
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to review our accommodations. We're pleased you enjoyed your stay! More

Underwood, Iowa, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service, friendly staff, great 24-hour snack bar. Very clean! The beds and pillows are extremely comfortable. Our reservations were not correct when we arrived, but the front-desk staff quickly made the corrections and gave us what we asked for regarding room type and beds.

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Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thanks for your kind words. We're pleased your reservation was worked out and that you enjoyed your stay with us. Hopefully we'll see you return soon! More

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a long-time, seasoned traveler, I've never submitted a review, but felt compelled to review such a first-rate staff and hotel operation. Stayed in Des Moines for two nights this week and brought our dog. From the moment we arrived, the entire staff, the gentleman at the valet, the young ladies at the desk (morning, afternoon, and evening), the lady... More

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Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for super review. We're all pleased you enjoyed your stay with us and we look forward to seeing you return! P.S. - Ian say's "thank you"! More

1 review
5 of 5 stars Reviewed 4 weeks ago

I recently stayed here for a bachelorette party. From the booking to checkout, it was an amazing experience! Mary, Ian, Mark and the rest of the staff were professional, friendly and helpful. They really go above and beyond to provide guests with a unique and personal experience. The room was fantastic, the location was perfect and we had a wonderful... More

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Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review! We're super thrilled you had fun at our hotel and at your bachelorette party! We hope to see you all again very soon!!! More

Littleton, Colorado
1 review
5 of 5 stars Reviewed August 11, 2014

I recently stayed here on a business trip and I was amazed by the staff, they were energetic, professional, knowledgeable, and just plain amazing. The hotel was nice and perfectly located. The hotel was clean and very welcoming. However, I cannot say enough about how friendly and how comfortable the staff made my stay. I would stay here again.

Was this review helpful? Yes
Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for your review! We are genuinely pleased you enjoyed your experience with us and look forward to seeing you return next time you are in DSM! More

iowa
Contributor
11 reviews 11 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 10, 2014

I reserved a room with two queen beds but when we got there we had a room with one king bed. They said the hotel doesn't guarantee the room you reserve. There were four adults. I have always gotten the room I reserved and to top it off I had cancelled a reservation at another hotel where I had two... More

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Mary M, Guest Relations Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to review our hotel. We apologize if your experience with us with anything less than exceptional. We hope you will return and let us show you how truly amazing our staff and accomodations are. More

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Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Avenue, Des Moines, IA 50309
Phone Number:
Location: United States > Iowa > Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
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Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hyatt Place Des Moines Downtown Iowa

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