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Comfort Suites

2.5 of 5
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1801 S. 35th Street, Council Bluffs, IA 51503
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1 room 1 adult
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83 Reviews from our TripAdvisor Community

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Phillipsburg
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed November 28, 2015 via mobile

After a fantastic vacation we stayed here passing through on the way home. Glad it was only one night as the walls are paper thin and the floors literally vibrate as people walk down the hall. This is an economy hotel masquerading as a moderate hotel and charging the higher price. Pool area is rundown and there was trash left... More 

Helpful?
Thank Sara L
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management More 

Fargo, North Dakota
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 23, 2015 via mobile

The quick stop location of this hotel was nice. It's easy on and off I29. The friendliness of the front desk clerk was barely average. She was out front smoking when we pulled in and asked before I could get out if the car if we had a reservation. The reason for the rating, though, is the smell in the... More 

Helpful?
Thank DM510
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these Council Bluffs hotels

Chillicothe, Missouri
1 review
5 of 5 stars Reviewed September 5, 2015

we had booked a room at another hotel, the other hotel was terrible. this hotel had a few rooms left. the rooms were exceptionally Clean! very well taken care off. the property was set up nicely. The breakfast was good. Only downfall was the front desk lady that night was very short with us when asking her questions. she kept... More 

Helpful?
Thank Austin V
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Austin, Thank you for the great review. We are delighted you enjoyed your stay with us. Thank you for your business and we hope you stay with us again soon. Sincerely, Hotel Management More 

Wichita, Kansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 5, 2015 via mobile

I stayed here with my family of 4 + 1 dog. I've never been here before. I usually stay at a different location of this same chain. The room was nice and clean. The staff was friendly. It was a slow check in. The air conditioning didn't work very well. The furniture was well used. The part of the stay... More 

Helpful?
Thank Sherrilsblue
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback and we use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again in the future. Kind Regards, Hotel Management More 

1 review
4 of 5 stars Reviewed August 14, 2015

Was a good hotel. The front desk ladies were very nice to checking in and checking out. The bed were a little soft but I am more if a hard bed sleeper. Breakfast was yummy lots to choose from. Over all was a good hotel to stay at and I would come back the next time I was in town!

Helpful?
Thank Jay H
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Jay, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Sincerely, Hotel Management More 

Texas
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 13, 2015

The hotel is an older hotel. The front staff wasn't overly friendly. The room itself was very clean, but definitely needs an update. The ac numbers were all scratched off so we couldn't tell how to work it correctly. The dresser had part of it broken off. The breakfast was an average hotel breakfast. There was no ac in the... More 

Helpful?
Thank mhbabygirl
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. we appreciate the feedback and your business. We hope you stay with us again. Sincerely, Hotel Management More 

Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 30, 2015

Had an overnight stay to another destination so I wasn't there long. The property was clean and kept well. Friendly staff at check in that when very smoothly and quick. Rooms were clean and comfortable. I would definitely return is ever in the area again.

Helpful?
Thank petej65
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Petej65, Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management More 

Idaho
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 28, 2015

Hubby (66) and I (61) spent one night here during a road trip with the grandkids (7 and 4). We often choose the Choice Hotel chain because of their reputation and customer loyalty program. ROOM: +Quite large; we had two queen beds plus a sofa and coffee table and ample space for all of this +Microwave and fridge +Small flat-screen... More 

Helpful?
Thank Keyboardlady
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Keyboardlady, Thank you for reviewing our hotel. We appreciate the valuable feedback you provided. Guest satisfaction is important to us. We are glad you enjoyed your stay and found our staff to be friendly. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Brighton, Colorado
Level Contributor
111 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 16, 2015

While many of the features need upgrading, it was clean. I had a large suite above the lobby. The a/c was a bit loud, but it worked - and kept the road noise down. With all of the interstate construction in the area, it is a bit convoluted to get here. Plenty of restaurants (and casinos) nearby - ask at... More 

Helpful?
Thank LeftPinky
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear LeftPinky, Thank you for reviewing your recent stay with us. We appreciate your feed back. We are sorry for any inconvenience your had during your stay. Thank you for your business. We hope you will us again in the future. Sincerely, Hotel Management More 

Alliance
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015

Stayed here for two nights and was very happy with the hotel. Everything in the room was very clean, everything work as it should. Front desk was very nice and helpful. Only thing they said the hot tub did not work but I don't use them anyway. I would stay here again . Pool was average size I would say.... More 

Helpful?
Thank jaxxmodona123
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear jaxxmodona123, Thank you for taking the time to review your stay. We appreciate your feed back. We are glad you found your room to be clean and that the staff was nice and help. Thank you for staying with us. We hope you will stay with us again should your travels bring you back to the area. Sincerely, Hotel... More 

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