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Comfort Suites

2.5 of 5
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1801 S. 35th Street, Council Bluffs, IA 51503
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Ranked #13 of 25 Hotels in Council Bluffs
A recent review
4 of 5 stars reviewed 2 days ago
petej65
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77 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had an overnight stay to another destination so I wasn't there long. The property was clean and kept well. Friendly staff at check in that when very smoothly and quick. Rooms were clean and comfortable. I would definitely return is ever in the area again.

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Idaho
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hubby (66) and I (61) spent one night here during a road trip with the grandkids (7 and 4). We often choose the Choice Hotel chain because of their reputation and customer loyalty program. ROOM: +Quite large; we had two queen beds plus a sofa and coffee table and ample space for all of this +Microwave and fridge +Small flat-screen... More 

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Brighton, Colorado
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While many of the features need upgrading, it was clean. I had a large suite above the lobby. The a/c was a bit loud, but it worked - and kept the road noise down. With all of the interstate construction in the area, it is a bit convoluted to get here. Plenty of restaurants (and casinos) nearby - ask at... More 

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ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear LeftPinky, Thank you for reviewing your recent stay with us. We appreciate your feed back. We are sorry for any inconvenience your had during your stay. Thank you for your business. We hope you will us again in the future. Sincerely, Hotel Management More 

Alliance
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights and was very happy with the hotel. Everything in the room was very clean, everything work as it should. Front desk was very nice and helpful. Only thing they said the hot tub did not work but I don't use them anyway. I would stay here again . Pool was average size I would say.... More 

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ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear jaxxmodona123, Thank you for taking the time to review your stay. We appreciate your feed back. We are glad you found your room to be clean and that the staff was nice and help. Thank you for staying with us. We hope you will stay with us again should your travels bring you back to the area. Sincerely, Hotel... More 

Hastings, NE
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We did not get the room we registered for online. The room we registered for was a large suite with two televisions. We got there at 3:50 and we were told check-in was at 4 p.m. but they would check the status of the room. They came back and told us the room would not be ready for 30 minutes.... More 

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ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear harleyrkc, Thank you for reviewing our hotel. We apologize for any inconvenience you experienced during your stay with us. I know that our staff member Niki did address the complaints and apologize. We also offered you an upgrade to a suite room. Our check in policy is currently 4:00 pm but we do our best to accommodate guests with... More 

Travelers are raving about these Council Bluffs hotels

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This hotel affords comfort and cleanliness at low cost, but there are few creature comforts or bonus amenities. Pros: quick, efficient check in with a kind front desk attendant. Room was clean and large. Cons: old noisy a/c unit, poorly appointed breakfast area in which the seating was at plastic folding table, runny waffle batter for breakfast meant no one's... More 

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ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Jeremy, Thank you for reviewing our hotel. We apologize for any inconvenience you experienced during your stay with us. We are glad you found our staff to be friendly and we appreciate the feedback as guest satisfaction is important to us. Thank you for your business and we hope you consider staying with us again in the future. Sincerely,... More 

Richfield, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stopped here for the night while on my way home to Minnesota from a road trip to Colorado. After a long drive across Nebraska I just wanted to sit and relax in the hotel's hot tub after checking in. To my bitter disappointment the hot tub was out of order. This was my only complaint about the hotel. Other than... More 

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ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Ted B, Thank you for the review. We appreciate your feedback. We are sorry for the inconvenience regarding the hot tub. Thank you for your business. We hope you will stay with us again should your travels bring you back to the area. Sincerely, Hotel Management More 

Newton, Iowa
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 26, 2015

We have used this hotel twice before over the past few years upon visiting our son in the Omaha area. In my last review I gave it five stars and couldn't say enough good things. Unfortunately, the property has slipped since then. It's still Very Good, but I'd like to see it receive five stars again. I chose to stay... More 

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ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear CleveB_13, Thank you for review on your recent stay with us. We appreciate your feed back and apologize for any inconveniences you occurred during your stay. Thank you for continued business. We hope you will stay with us again in the future. Sincerely, Hotel Management More 

Mantorville, Minnesota
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 22, 2015

We stayed at the Comfort Suites to visit Creighton and attend the College World Series in Omaha. The location is ideal to get to downtown quickly but not actually stay downtown. It is close to the casinos on the opposite side of the river from Omaha. The staff was friendly and the rooms were adequately sized. Our room did not... More 

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ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear rmpeterson2, Thank you for taking the time to review your stay with us. We are so glad you found our staff to be friendly. We apologize for the inconvenience of your sink and will pass this information to our maintenance department. We appreciate your feed back. Thank you for staying with us. We hope you will stay with us... More 

Kansas City, Missouri
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 29, 2015

Pros: Check in was efficient, desk staff friendly, room was good-sized and clean, and we got a good night's sleep. Breakfast was OK. They have an indoor pool although quite small. Cons: The hotel is buried back behind a poor neighborhood adjacent to warehouses. (There's a large lot filled with construction equipment next door.) There is one restaurant about a... More 

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Pool/beach area (1)
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