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All 25 Council Bluffs hotels

Comfort Suites

2.5 of 5 Hotel   |   1801 S. 35th Street, Council Bluffs, IA 51503
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Ranked #13 of 25 Hotels in Council Bluffs
A recent review
3 of 5 stars Reviewed September 7, 2014
Teresa P Milbank, South Dakota, United States
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63 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tennessee
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Ok. The good with the bad. Let's start with the good: 1)The bed was quite comfortable. 2) The breakfast was sufficient. 3) The pool looked nice. 4) The room was quiet. 5) There was a neat vending machine in the hallway that used a suction system to ferry your microwavable food or frozen ice cream treat to you. 6) The... More

Was this review helpful? Yes 6
Milbank, South Dakota, United States
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2014

We stay at a fair amount of choice hotels with most having very good accommodations. This place was below par for me. Lock up anything of value or take it with you inside. We had locked our pickup overnight and found it was vandalized. They broke the lock off the passenger side the first night and finished with breaking the... More

Was this review helpful? Yes 5
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Thank you for taking time to review your recent stay; it is unfortunate when property of our guests is vandalized. Unfortunately there have been a rash of these incidents at other hotels located in the area and we, along with the other hotels, have reached out and the local authorities are investigating to help catch the offenders. In the interim... More

Dallas, WI
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

It is often difficult to find a room for 6, but Comfort Suites had great accommodations for us. At first I thought the bed would be too soft, but it was perfect and we all slept very well. I don't know if I ever have had such a great bed at a motel. The breakfast was rather ordinary compared with... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Thank you for your review we appreciate all reviews and always enjoy those that experience a great stay. We do have spacious suites that provide accommodations for larger families and glad we were able to accommodate you. We receive a lot of comments about the comfort of our beds and are pleased that you found them to be comfortable. Thank... More

Ankeny, Iowa
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 6, 2014

Stayed at this location two years ago and it was great--reasonably priced, very clean and comfortable and great service. Stayed there again 8/5/14 and found it lacking. Still a good price and clean, but check-in was a nightmare. Tried for early check-in and was told to come back at 2 p.m. because rooms weren't cleaned. Ok, no problem. Came back... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Thank you for your review and for your repeat business; being busy certainly is no excuse for not having rooms cleaned and we have used your comments to help improve our service. We are pleased to hear that you found we offered a great value and the rooms were clean. Thank you again for repeat business. More

San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2014

We stayed here while moving across country. They were pet-friendly and affordable. The room was clean and the staff was friendly. The air conditioning worked very well which was necessary in the 95+ degree heat! The breakfast was surprisingly good...there were hardboiled and scrambled eggs, sausages, and yogurt, in addition to the regular hotel breakfast fare of muffins, bagels, and... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our hotel; we are pleased to hear that you found the hotel to be comfortable and an enjoyable stay. We certainly do take pride in our suites and work especially hard to ensure that all our in-room cooling devices are in great working order. Glad to hear you enjoyed our breakfast; we... More

Arkansas
Top Contributor
81 reviews 81 reviews
63 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed July 5, 2014

Four of us stayed here one night on the way home from a western vacation. Room was large with two queen beds and a sofa bed. Room was quiet and comfortable. Don't know anything about the area but would stay here again.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Suites, responded to this review

We appreciate you taking time to review our hotel and are pleased you had an enjoyable stay during a road trip in July. We are a great location for guests that are merely driving through the area on the way to another destination. We work hard to make sure we provide a clean, safe, and comfortable stay and if your... More

Glasgow
Top Contributor
198 reviews 198 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed April 28, 2014

My husband and I have stayed at many Comfort Suites Hotels and to be honest, this one was probably our least favorite. The beds and pillows are outdated and in need of replacing. The second floor guest laundry facility was out of order the entire time we were there. The prices were high considering the condition of the beds and... More

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KC
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 20, 2013

I recently stayed here. The room had a bad odor to it and the smell of chlorine when you walked into the front door like to knock you over. With this being said the food area was right around the corner from this. So needless to say I did not eat anything they offered. The comforters on the bed were... More

Was this review helpful? Yes 3
Omaha, Nebraska, Usa
Contributor
17 reviews 17 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2013

I stayed on a Sat night with some friends.It had some new features,however the old features shown through.The odor of chlorine was so strong we could smell it on the 3rd floor.I can say the room was clean.This is the type of hotel that you would stay at if you were traveling through and needed to sleep and get going... More

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Lincoln
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2013

the staff were all friendly, the room was comfortable the air conditioner was quiet as well as the rest of the hotel. We were pleased with our stay here. The only thing that didn't work out was the wifi wasn't working when we tried to get on. The staff told us the building was having a few issues with it... More

Was this review helpful? Yes 1
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Additional Information about Comfort Suites

Address: 1801 S. 35th Street, Council Bluffs, IA 51503
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
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Also Known As:
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs
Council Bluffs Comfort Suites

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