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BEST WESTERN Crossroads of the Bluffs

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2216 27th Ave, Council Bluffs, IA 51501
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Best prices for: 1 room 1 guest
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BEST WESTERN Crossroads of the Bluffs
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217 Reviews from our TripAdvisor Community

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Traveler rating
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    48
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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    (58)
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    (39)
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Kansis city, United States
5 of 5 stars Reviewed yesterday NEW

This is very nice place to stay with family while traveling. We did not had reservation so we just stop by the price was good and room was clean. Their pool is very pleasant. My kids loved the pool. I think breakfast was good too. This is very close to Omaha Zoo and the have shuttle service to zoo. If... More 

Review collected in partnership with Best Western

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3 of 5 stars Reviewed 2 days ago NEW

Over all it was a nice place. The room was clean and the employees were helpful. It was a convenient distance from the zoo and had a good breakfast. You could slightly smell cigarettes in the hallway. The main issue I had was taking a shower. It would suddenly be scalding and even with hot water turned to off, it... More 

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Orlando, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stopped at this hotel on our way out west. The desk clerk was very nice. (We checked in at 12:30 a.m.) She made sure that we were at the back of the hotel where it was quiet. The room was very nice and the complimentary breakfast the next morning was good and filling. The only thing that I found... More 

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Kansas City, Missouri
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

While overpriced for the area this hotel is about 10 minutes from the Henry Doorly Zoo and close to other Omaha activities. The room was clean and comfortable and had a good hot breakfast included with the room. The kids enjoyed the indoor pool which was open till 11pm and the pool area was very large and plenty of room... More 

Review collected in partnership with Best Western

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Santa Clarita, CA, United States
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Our room and services we used were excellent. However, the interior hallways and the breakfast room were very hot. The weather outside was even hotter. As my husband and I commented to each other on the temperature in breakfast room, all the other guests were complaining about the heat also. My husband mentioned the excessive heat indoors to the front... More 

Review collected in partnership with Best Western

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights at this hotel while we played in the Battle of Omaha. The rooms were adequate but a little pricey for the quality. Our team made the reservations and we did not have a choice of where to stay. The staff was very friendly and the hotel was easy to get to.

Review collected in partnership with Best Western

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Kansas City, United States
5 of 5 stars Reviewed 2 weeks ago

This hotel had a clean room that was well appointed with a mini-fridge, microwave, small coffee pot and hair dryer. Nice size newer flat screen tv, and no problems with wi-fi access. I was impressed with the breakfast offered as most hotels don't bother much beyond dry cereal, oatmeal, and maybe bagels or muffins. This hotel actually had orange juice,... More 

Review collected in partnership with Best Western

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Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very courteous staff, all public areas were spotless . Room was clean comfortable and laid out well for mobility challenged person. Beds were comfortable bath area was immaculate Parking lot excelled at it's intended use. Hotel was easy to find and convient to high way. likewise it was easy to get to shopping area and back. Sequrity was on the... More 

Review collected in partnership with Best Western

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Ottawa, Kansas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Coming back from a wedding in Nebraska, my boyfriend and I chose to stay in Iowa while we visited the Omaha Zoo and Taste of Omaha food festival. We had stayed at a Best Western before, and I have a membership card there. The room was nice, the bed comfy, but I had hung out the do not disturb sign... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Pierre, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The paid in advance reservation is very misleading. I was under the understanding my hotel reservations were paid for in March and they were not, even though my reservation confirmation stated that my credit card was being charged immediately for the entire stay. Very unhappy with the Best Western Chain. Also the hot tub wasn't in working condition and was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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