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BEST WESTERN Crossroads of the Bluffs

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2216 27th Ave, Council Bluffs, IA 51501
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BEST WESTERN Crossroads of the Bluffs
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BEST WESTERN Crossroads of the Bluffs
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184 reviews from our community

Traveler rating
    55
    40
    40
    24
    25
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67
51
9
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Council Bluffs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was one of the best hotels I have ever stayed in..The breakfast was awesome offering more then a cereal like most of the other hotels do... The staff was friendly. The pool was warm ...The shuttle service was a plus point..

Review collected in partnership with Best Western

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Waterloo, Iowa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here while on an overnite trip to the Zoo, we have a 6 yr who was very excited to use the pool the water was so disgustingly dirty we would not let her swim in the water and the hot tub was not even working, very disappointed and a very heartbroken little girl did not get to swim,... More 

Was this review helpful? Yes 1
Exira, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A few friends and I planned on enjoying Omaha's Old Market area, found this hotel online for a REASONABLE rate! Loved the stay, very clean, updated furnishings and decor, friendly helpful staff, nice continental breakfast and FREE shuttle service made the stay WONDERFUL! Highly recommend!

Review collected in partnership with Best Western

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Aurora, Colorado
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I were moving from Colorado to Minnesota. We stayed overnight at the Best Western in Council Bluffs. We had 2 cats with us so we needed a pet room, the first one we were given reeked of cigarette smoke. I had just signed a document that said I was liable for a $200 charge for pet damages... More 

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Senior Contributor
21 reviews 21 reviews
4 of 5 stars Reviewed 2 weeks ago

When we walked up to the front desk, the lady was really nice. She drew a map for us to find a parking spot. Room 136 was great because it had coffee in the room! The beds and pillows are comfortable. Very little breakfast options, but if you like waffles this is your place. It is a hard place to... More 

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Chillicothe
1 review
4 of 5 stars Reviewed 2 weeks ago

Quick overnight stay while traveling across Nebraska and Iowa. Close to freeway. Clean comfortable room. Breakfast started at 6AM - good for an early start. Room also had fridge and microwave. Did not use pool but it looked nice.

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 3 weeks ago

Upon entering the room the temperature was at least 90. Had to run the very noisy air conditioner to make the room comfortable again. Bed was very poor quality. Worst night of sleep i've had in a long time. Should have just slept in the car.

Review collected in partnership with Best Western

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Falls City
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was nice, had two comfortable chairs so we could both sit in a nice chair--me to read and my husband to watch tv. There was adequate lighting to read by. The bathroom was very small, but had a nice shower. The toilet made a loud, squeaky noise when flushed. Also, the heating/cooling system made a noise (besides the... More 

Review collected in partnership with Best Western

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Chiang Mai Province, Thailand
Contributor
20 reviews 20 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The lobby was beautiful! Mohammad at the front desk was awesome. The room was clean. The hotel is old and the bathroom was small. The Internet was pretty good. We were disappointed in the breakfast options.

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Melrose Park, United States
Top Contributor
94 reviews 94 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 30, 2015

They have made some upgrades to the rooms and lobby area since our last visit over 8 years ago. The room was clean, the front desk was very friendly and they had a good variety for the breakfast. The price was right for a one night stay. Would recommend this site.

Was this review helpful? Yes 3
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