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BEST WESTERN Crossroads of the Bluffs

2.5 of 5 2216 27th Ave, Council Bluffs, IA 51501
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BEST WESTERN Crossroads of the Bluffs
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BEST WESTERN Crossroads of the Bluffs
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177 reviews from our community

Traveler rating
    53
    38
    39
    23
    24
See reviews for
64
51
8
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (29)
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Falls City
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars NEW

The room was nice, had two comfortable chairs so we could both sit in a nice chair--me to read and my husband to watch tv. There was adequate lighting to read by. The bathroom was very small, but had a nice shower. The toilet made a loud, squeaky noise when flushed. Also, the heating/cooling system made a noise (besides the... More 

Review collected in partnership with Best Western

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Chiang Mai Province, Thailand
Contributor
18 reviews 18 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby was beautiful! Mohammad at the front desk was awesome. The room was clean. The hotel is old and the bathroom was small. The Internet was pretty good. We were disappointed in the breakfast options.

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Melrose Park, United States
Top Contributor
94 reviews 94 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

They have made some upgrades to the rooms and lobby area since our last visit over 8 years ago. The room was clean, the front desk was very friendly and they had a good variety for the breakfast. The price was right for a one night stay. Would recommend this site.

Was this review helpful? Yes 3
Denver, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed with my family and they enjoyed their stay. Kids loved the pool and the breakfast. We do have pet with us and they accommodate us. what i like their was that rooms was nice and the whole hotel was very quite.

Review collected in partnership with Best Western

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Castana, United States
1 review
2 of 5 stars Reviewed January 19, 2015

Poor cleanliness, upkeep of room. Stained and peeling funiture. Dark, bad airquality. Not safe gutted room next to us left standing open, doorway to that room (our hall) unlocked the whole stay. Did not require key card to get in.

Review collected in partnership with Best Western

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North Platte, United States
1 review
5 of 5 stars Reviewed January 8, 2015

The breakfast was good. It was from 6am to 10am. There were plenty of options for everyone, which included biscuit and gravy, scramble eggs, and pancakes. They also had cereal, toasts, bagels, and yogurts. The employee in the breakfast area was kind and made sure the area was clean.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Council Bluffs, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

it was the best hotel I stayed in .. good breakfast with a lot of choice ..internent speed good ..caring staff ..free shuttle was a plus..room was clean... the hotel was updated.. the front dest people jeff, Muhammad , chris made my stay an excellent experience ..what ever I wanted they were up for it..

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Eau Claire, United States
1 review
1 of 5 stars Reviewed January 4, 2015

The hotel is dirty, staff is not customer focused and really does not deserve the Best Western name. Room was cold and dirty, the shower was hard to use and thought the plumbing would fall off. Breakfast was more an after thought. I will not stay hear again.

Review collected in partnership with Best Western

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Livingston
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 30, 2014

Has gone down hill and that's a shame. this hotel could be so much more, use to be the hot spot in council bluffs, very nice then! Not many choices for pet friendly hotels in CB so I thought this one would be better than Days Inn, it wasn't! Staff was nice tho!

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2 reviews
5 of 5 stars Reviewed December 23, 2014

Reasonably priced hotel for the area with shuttle service. Experienced clean, comfortable, well equipped rooms. Parking was secure and well lighted at night. Close enough to the interstate, Omaha, and the casinos. Friendly and accommodating staff. Clean linens and towels. 

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, Cheap Tickets, Despegar.com, Best Western and TripOnline SA so you can book your BEST WESTERN Crossroads of the Bluffs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Business Hotel in Council Bluffs

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