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All 25 Council Bluffs hotels

BEST WESTERN Crossroads of the Bluffs

2216 27th Ave, Council Bluffs, IA 51501
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Ranked #12 of 25 hotels in Council Bluffs
A recent review
5 of 5 stars reviewed 2 days ago
Francine J Phoenix, Arizona
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131 people have reviewed this hotel

Traveler rating
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51
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very clean and the family that have this location are extremely dedicated to good service. We used our free 3 stay reward and were still treated like paying customers. We stayed her e on our outbound trip in May across country and our return,

Review collected in partnership with Best Western

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Minnesota
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The main reason I stay at this hotel is because they offer smoking rooms, if not for that I would stay elsewhere. The building, rooms and staff are nice enough and its not like its a bad experience, rooms were clean, beds were comfortable, OK for me alone when traveling for business, but wouldn't stay here with my family, everything... More

Review collected in partnership with Best Western

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Saint Louis, Missouri
Top Contributor
80 reviews 80 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped on our way home from Glacier NP. Was pleased at the room size, the comfortable bed and the cleanliness of the hotel and the room. If need ice ask at the desk, machine is in the kitchen, they will get you some. There was not much around but a couple of truck stops but if you walk down... More

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Indianapolis, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

No Frills, A little dated, but after 12 hours driving it was a welcome sight. Good location near gas services and the Horseshoe Casino. Our room was clean, but the comforter was stained in a few places. We just removed it an set it aside. The bathroom doesn't have a powered exhaust, just the typical grated vent. It gets steamy... More

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 2 weeks ago

Okay place to stay. We had a smoking room which smelled so badly of stale smoke. Needs Febreze Fabric Spray to quell the smell. Breakfast sketchy. Eggs, sausage and biscuits, waffles, cereal. No extra meat. One working ice machine in the whole building available to guests. And it was in the front--a long walk from the back of the building.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

There were so nice in letting me have my dogs and made sure I was close to a door to easily get them in and out. It was also very fast to check in and out. Closr to shopping and easy access to the Omaha Zoo.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Granite City, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and the rooms were comfortable. I would certainly stay again and would recommend it. Beds were comfy and the pool area was clean. Breakfast was fair for free. Updates made this hotel worth staying at. Enjoy your stay.

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St. Louis
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for several nights while visiting family. It was in a convenient location close to casinos, shopping, I29, and downtown. The rooms could use a renovation. The pool looked nice although we didn't use it. Housekeeping was great and tried hard. I saw a review about the fans on the air conditioners running constantly. This drowned out all... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently wrote a review of the Best Western in Altoona,Iowa. To preface this new review, I will include some information about it first. The staff at Altoona acted as though the only priority they had was to get the customers payment and then get them to vacate the room as early as possible. They were not enthusiastic about accommodating... More

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North Carolina Smoky Mountains, North Carolina
1 review
4 of 5 stars Reviewed July 22, 2014

Location of property is very good. Close to shopping, restaurants, casinos, Henry Doorly Zoo and entertainment. Hotel itself is clean and nice. Beds are very comfortable. Staff is polite and willing to make your stay comfortable. Nice breakfast in the morning comes with your room.

Review collected in partnership with this hotel

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Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 
Number of rooms
107

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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