We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Crossroads of the Bluffs

Hotel website
Hotel deals
2216 27th Ave, Council Bluffs, IA 51501
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN Crossroads of the Bluffs
Professional photos View all
Browse nearby
BEST WESTERN Crossroads of the Bluffs
Write a Review

201 reviews from our community

Traveler rating
    64
    44
    41
    26
    26
See reviews for
74
57
10
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (201)
  • Mar-May only
    (52)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (40)
All months
council bluff, United States
1 review
5 of 5 stars Reviewed yesterday NEW

It was a good hotel, the breakfast was good, the employees were helpful, the shuttle service was good and a plus point, The rooms were awsome, i like their lobby which was huge and the degine was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Council Bluffs, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the best hotel we came across. It has the best breakfat with a lot of options, the shuttle service was excellent, the security was good, i liked the part when i woke up at night the shuttle was driving around it made we feel secure.It was a good stay overall..

Review collected in partnership with Best Western

Was this review helpful? Yes
Salida, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

While this hotel has a location aimed at gamblers and heavy load truckers, this was a detriment in my view as a leisure traveler. The parking lot had a number of spaces blocked by trucks, and the security measure on the rear door to the hotel did not work. The staff were above average in friendliness, the the breakfast was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Junction City, United States
1 review
2 of 5 stars Reviewed 1 week ago

My reservation confirmation clearly stated I wanted a ground floor since the hotel didn't have an elevator. When checking in I was given a second floor room. I showed the person on duty my confirmation. I was told if I wanted a ground floor room I would have to wait 1/2 hour so they could clean one. I could understand... More 

Review collected in partnership with Best Western

Was this review helpful? Yes

Travelers are raving about these Council Bluffs hotels

Kingston, Tennessee
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

While traveling to South Dakota, we stayed one night at the Council Bluffs, IA Best Western. Aside from being overpriced for a one-night stay, everything else was fine. The breakfast area was very nice, the selection of food was above our expectations (not the usual continental breakfast like some other places).

Review collected in partnership with Best Western

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a coupon to stay for $49.00. It was great. The lobby was beautiful. Our room and bathroom were super clean. The bed was good. Breakfast was okay. I would stay here again. We were traveling on vacation. The staff was very friendly. Nice place.

Was this review helpful? Yes
Lethbridge, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were very friendly and helpful. The room was great and the bed perfect for a good nights sleep. It was quiet and no disturbances. There is a swimming pool and work out room. It is handy to restaurants and has a shuttle that will take you anywhere with in 5 miles.

Review collected in partnership with Best Western

Was this review helpful? Yes
Boulder
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of four drove from Colorado to Illinois and stopped in Council Bluffs, IA. We chose the Best Western because of its location, free breakfast, and pool and hot tub. Overall, the hotel was clean, the breakfast was good, and the staff were very friendly. We learned, however, once we got there that the hot tub isn't functioning. My... More 

Was this review helpful? Yes
United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortable rooms. Didn't use pool but looked nice and clean. Would have used hot tub but was out of order. Breakfast was satisfying. I had requested a upgrade to a King Suite for lesser charge since we would be staying there for our Anniversary and my Husbands birthday and the young man at the front desk was very kind... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Chicago, IL
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My elderly Mom and I had a great stay at the Best Western Crossroads of the Bluffs, Council Bluffs, IA in early April 2015. Mom is mobility-challenged so we booked a King Accessible room - spacious, comfortable, clean and well-appointed. Hotel has a lovely and HUGE lobby seating area and equally HUGE breakfast area. Breakfast was good - ample choices,... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Room/suite (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (64)
Viewed
Pool/beach area (7)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (4)
Viewed
Dining (6)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (1)
Viewed
Other (14)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities