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All 25 Council Bluffs hotels

SpringHill Suites Council Bluffs

3.0 of 5 Hotel   |   3216 Plaza View Drive, Council Bluffs, IA 51501
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85%
Ranked #4 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
clcjayhawk2 Saint Louis, Missouri
  • Reviews (128)
  • Photos (47)
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128 people have reviewed this hotel

Traveler rating
    55
    55
    13
    4
    1
See reviews for
40
29
10
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall the hotel is nice and the bed's are super comfortable. It was great, both days I stayed I had to wake up extremely early and when I arrived in the lobby some of the breakfast stuff was already available. I appreciated this a lot - considering it was 5 and breakfast didn't start for some time. My only complaint... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and future guest your feedback on your most recent experience with the SpringHill Suites by Marriott Council Bluffs. Everything that we do is aimed at ensuring our valued guest enjoy their experience with us. We are delighted to hear that we were able to accomplish this for you and accommodate you... More

Top Contributor
207 reviews 207 reviews
46 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is close to interstates and not too far from the airport. Room are nice sized and clean. Showing some signs of wear in the rooms but they are completing an upgrade. The lobby us nice and the breakfast area is also nicely laid out. Nice property. Oh, and Bass Pro Shops is right next door. Nice.

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and other travelers your feedback on your most recent stay with us at the SpringHill Suites by Marriott Council Bluffs. We are very delighted to see that you enjoyed your experience with us. We hope that you will come back and see us again in the future when our updates are... More

Aurora, Illinois
Top Contributor
57 reviews 57 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice sized room with comfortable beds. The front desk was friendly. The sofa pulls out to make a third bed, but there was something yucky all over the couch (looked like mud splatters.). We took off the cushions and kept them off, so that worked. I called for a blanket for the pull-out, and after waiting an... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us your feedback on your most recent stay with us at the SpringHill Suites by Marriott Council Bluffs. Everything that we do at the SpringHill Suites is to ensure that our valued guest enjoy their experience. You indicated that you had a mixture of pleasurable experiences with us and some areas that... More

Contributor
20 reviews 20 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a reservation here on a long business trip by car and was desperately in need to stop for the night after 8 hours if driving back from Colorado. I had never stayed here before but was on my path and counting on Marriott quality I wasn't let down. Excellent clean and updated rooms which are an excellent sight... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and other future guest your feedback on you most recent experience with the SpringHill Suites by Marriott Council Bluffs. We are delighted to see that you stay with us was enjoyable. Everything that we do at the SpringHill is to ensure our guest satisfaction. We thank you again for staying and... More

Fort Dodge, Iowa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our recent stay at this Marriott property was another great stay. The property is well maintained. The building does have renovating occurring such as new carpet among other things. I didn't think the building looked very old so I was surprised to see the renovating. The employees were very friendly and hospitable. The room we stayed in, roomy and clean.... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for giving us your feedback on your recent experience. We are delighted that your stay with the SpringHill Suites Council Bluffs was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts so that we may continue to deliver exceptional service... More

1 review
3 of 5 stars Reviewed July 9, 2014

Internet was down for 3 days. The toilet leaked and refilled noisily late at night and I found a cockroach in my bathroom. If I had to do it over I'd choose another place. I was, overall, disappointed.

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Council Bluffs. You indicated there were a few things that were unsatifactory on your stay. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations.... More

Des Moines, Iowa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 30, 2014

I am a Marriott Silver Elite member, which means I've stayed at my fair share of Marriott properties. I was hesitant to stay here, since SpringHill Suites are not my favorite, but choices were limited since we planned a trip to the area during the College World Series and, apparently, some high school baseball championship games. Plus, there were a... More

Was this review helpful? Yes
Saraya R, Front Office Manager at SpringHill Suites Council Bluffs, responded to this review

Dear HCM94, Thank you for taking the time to share your experience with the SpringHill Suites Council Bluffs and Trip Advisor viewers. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking steps... More

Winterset, Iowa
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed here in early June. Checked in & was told the hot tub was closed due to the state/city had not called to approve the reopening of it. Not sure what that meant. First thought was it had bacteria in it but I didn't want to assume. This was a disappointment though. We were looking forward to using it but... More

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Vandalia, Illinois
Top Contributor
56 reviews 56 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed there at the end of last month and the hotel was very nice and so was the staff. The hot tub was the perfect temperature and the pool was nice and warm. The room was really nice, better than I expected! I liked how they had a wall in between where the bed was and the living room... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2014

We booked the family room package which included 4 tickets for the zoo. Was a good value. Room was nice and clean, kids enjoyed the pool and breakfast was good. Overall was a good stay. Only thing was we ended up staying under a whole team of little league kids.. They were out of control and the front desk suggested... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Hello, Thank you for being our guest on your family visit to the Omaha Zoo, and for taking the time to give us and our future guest your feedback of our property. Everything that we do is aimed at ensuring our guest enjoy their experience with us. Your feedback is key in doing so. Again we thank you for staying... More

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Additional Information about SpringHill Suites Council Bluffs

Address: 3216 Plaza View Drive, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Council Bluffs 3*
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites

47 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Council Bluffs #5 Business Hotel in Council Bluffs
Hotel Class
Official Description (provided by the hotel)
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 
Number of rooms
151

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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