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All 25 Council Bluffs hotels

SpringHill Suites Council Bluffs

3.0 of 5 Hotel   |   3216 Plaza View Drive, Council Bluffs, IA 51501
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Ranked #6 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
B L J
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140 reviews from our community

Traveler rating
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    17
    4
    2
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43
32
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39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
129 reviews 129 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our stay here was very comfortable. The staff was courteous and friendly. The rooms are large - it's nice to have a suite to relax in with a separate area with a sofa and desk. The breakfast was very good. It offers both hot items as well a cold cereals, bagels, and muffins. We will be back!

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Tacoma, Washington
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was good. The accommodations, although in slight renovation mode, was clean and functional. The breakfast varied somewhat each day I stayed (8), and was always hot when it should be hot, and cold when it should be cold. There was an excellent variety of choices. Best of all was the service. The server at breakfast was working hard to... More

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Newton
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property provides a dependable SpringHills experience and is being renovated. Location is generally close to the interstate though offset far enough to lose some traffic noise. Lauren and Courtney were super helpful at check-in, getting me through a glitch of my own making - big thanks to them! There's Bass Pro across the parking lot and a Ruby Tuesday's... More

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Hello IowaFan, We want to thank you for sharing your thoughts with us on your experience with us at the SpringHill Suites. We are so happy that the staff was able to provide you with the experience you wanted! We hope to see you again soon. More

San Diego, California
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I booked this hotel last minute for a last minute trip. We were able to get a nice room for a very reasonable price. The hotel is very close to the casinos, has its own indoor pool and fitness center. Breakfast and WIFI were included in the stay. The breakfast was basic, but fresh and good. The... More

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for staying with us at the SpringHill Suites in Council Bluffs, IA while on your visit to our city. We appreciate your feedback and are disappointed to see that we did not quit hit the mark for you on this trip. We will be looking into the service situations that you mention to make sure that these are... More

1 review
3 of 5 stars Reviewed October 11, 2014

I stayed in at the Springhill Suites Marriott in Council Bluffs, IA for two nights with my handicapped daughter. Both nights of our stay we were either kept awake or woken up by what sounded like kids running and jumping around on the floors above us. The first night the noise started at around 9:00 p.m. After one hour I... More

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Saraya R, Front Office Manager at SpringHill Suites Council Bluffs, responded to this review

Debbie, Thank you for staying with us at Springhill Suites. Please except our sincere apologies for the inconvienece you have experienced. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance,... More

Belton, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

I have stayed here twice when visiting the area and both times have been impressed. The rooms are clean and a good size for a family of four. It's no Hilton, but it is a very good hotel for the money. Easy access from the highway; adjacent to Bass Pro Shop; and walking distance to AMC theatre (about 1/4 mile).... More

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Belton, Missouri
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed September 26, 2014

Just spent last weekend with Daughter & two granddaughters at SpringHill Suites. Was very nice, clean, comfortable room with two full size beds and sleeper sofa. Loved the hidden microwave and refrig.. Staff was very polite and friendly. Breakfast..pool & weight room awesome on all counts. The hotel was being renovated on our floor, and it was still nice and... More

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Cedar Rapids, Iowa
Top Contributor
62 reviews 62 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed September 24, 2014

So you run a hotel and you're doing improvements. That means you can't make reservations for all your rooms. And yet, you do. That's okay because you can call guests several days in advance with other reasonable and equal, nearby options. Nah, just wait until noon the day of check in and, instead of bumping based on the date of... More

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cedson, Assistant General Manager at SpringHill Suites Council Bluffs, responded to this review

Dear sdski, Please accept our sincere apologies for the inconvenience you may have experienced. Unfortunately, we were not able to accommodate you during your time in Council Bluffs, We have taken care of your night at a different location and I would love for you to send me a email so we can further discuss this. You’re a valued customer;... More

Chicago, Illinois
Top Contributor
86 reviews 86 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 22, 2014

I liked this hotel. The room was large, comfortable, and clean. It was very quiet also! The one complaint was the shower dripped, and the shower door seal was poor, so I had to use a few towels to mop up the mess. And there was no hair dryer! I had a wet bar, microwave, fridge, coffee maker, iron, but... More

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Fort Myers, Florida, USA
Top Contributor
76 reviews 76 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 17, 2014

The motel was away from the interstate and in a local much better than some of the other choices. The price was reasonable and the accommodations were great. Beds comfortable and breakfast good. For us it was a great quite place with spacious rooms and a nice pool. Good parking for truck and trailer. In an area known for casinos.

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Additional Information about SpringHill Suites Council Bluffs

Address: 3216 Plaza View Drive, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Council Bluffs 3*
Number of rooms: 151
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites

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