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All 25 Council Bluffs hotels

SpringHill Suites Council Bluffs

3.0 of 5 Hotel   |   3216 Plaza View Drive, Council Bluffs, IA 51501
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84%
Ranked #6 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
zimm415 San Diego, California
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137 reviews from our community

Traveler rating
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    16
    4
    2
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43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I booked this hotel last minute for a last minute trip. We were able to get a nice room for a very reasonable price. The hotel is very close to the casinos, has its own indoor pool and fitness center. Breakfast and WIFI were included in the stay. The breakfast was basic, but fresh and good. The... More

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for staying with us at the SpringHill Suites in Council Bluffs, IA while on your visit to our city. We appreciate your feedback and are disappointed to see that we did not quit hit the mark for you on this trip. We will be looking into the service situations that you mention to make sure that these are... More

1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed in at the Springhill Suites Marriott in Council Bluffs, IA for two nights with my handicapped daughter. Both nights of our stay we were either kept awake or woken up by what sounded like kids running and jumping around on the floors above us. The first night the noise started at around 9:00 p.m. After one hour I... More

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Saraya R, Front Office Manager at SpringHill Suites Council Bluffs, responded to this review

Debbie, Thank you for staying with us at Springhill Suites. Please except our sincere apologies for the inconvienece you have experienced. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance,... More

Belton, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here twice when visiting the area and both times have been impressed. The rooms are clean and a good size for a family of four. It's no Hilton, but it is a very good hotel for the money. Easy access from the highway; adjacent to Bass Pro Shop; and walking distance to AMC theatre (about 1/4 mile).... More

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Belton, Missouri
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

Just spent last weekend with Daughter & two granddaughters at SpringHill Suites. Was very nice, clean, comfortable room with two full size beds and sleeper sofa. Loved the hidden microwave and refrig.. Staff was very polite and friendly. Breakfast..pool & weight room awesome on all counts. The hotel was being renovated on our floor, and it was still nice and... More

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Cedar Rapids, Iowa
Top Contributor
62 reviews 62 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 4 weeks ago

So you run a hotel and you're doing improvements. That means you can't make reservations for all your rooms. And yet, you do. That's okay because you can call guests several days in advance with other reasonable and equal, nearby options. Nah, just wait until noon the day of check in and, instead of bumping based on the date of... More

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cedson, Assistant General Manager at SpringHill Suites Council Bluffs, responded to this review

Dear sdski, Please accept our sincere apologies for the inconvenience you may have experienced. Unfortunately, we were not able to accommodate you during your time in Council Bluffs, We have taken care of your night at a different location and I would love for you to send me a email so we can further discuss this. You’re a valued customer;... More

Chicago, Illinois
Top Contributor
86 reviews 86 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I liked this hotel. The room was large, comfortable, and clean. It was very quiet also! The one complaint was the shower dripped, and the shower door seal was poor, so I had to use a few towels to mop up the mess. And there was no hair dryer! I had a wet bar, microwave, fridge, coffee maker, iron, but... More

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Fort Myers, Florida, USA
Top Contributor
76 reviews 76 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 17, 2014

The motel was away from the interstate and in a local much better than some of the other choices. The price was reasonable and the accommodations were great. Beds comfortable and breakfast good. For us it was a great quite place with spacious rooms and a nice pool. Good parking for truck and trailer. In an area known for casinos.

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Overland Park, Kansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 8, 2014

They are in the middle of a remodel and it shows. Not sure if they are going to upgrade anything in the rooms or not. Seems they must have gotten a bargain basement price and purchased tons of rock hard beds! It was awful. Not to mention the housekeeping staff jucking it up and laughing quite loudly; right outside our... More

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you sharing your experience with the SpringHill Suites Council Bluffs. You indicated in your response that your suite was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations. Our goal is to address your concerns so... More

Kansas City
Top Contributor
67 reviews 67 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 1, 2014

Convenient location and parking. Friendly staff. Clean hotel despite ongoing renovations. Spacious rooms. Hot water took forever to come on in shower. Speedy free wi-fi included. Comfy bed. Overall, nice stay.

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for sharing your experience of the SpringHill Suites by Marriott Council Bluffs. Everything that we do is aimed at ensuring our guests enjoy their time with us. We look forward to serving you again in the future. More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2014

Overall the hotel is nice and the bed's are super comfortable. It was great, both days I stayed I had to wake up extremely early and when I arrived in the lobby some of the breakfast stuff was already available. I appreciated this a lot - considering it was 5 and breakfast didn't start for some time. My only complaint... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and future guest your feedback on your most recent experience with the SpringHill Suites by Marriott Council Bluffs. Everything that we do is aimed at ensuring our valued guest enjoy their experience with us. We are delighted to hear that we were able to accomplish this for you and accommodate you... More

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Additional Information about SpringHill Suites Council Bluffs

Address: 3216 Plaza View Drive, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Council Bluffs 3*
Number of rooms: 151
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites

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