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All 25 Council Bluffs hotels

SpringHill Suites Council Bluffs

3.0 of 5 Hotel   |   3216 Plaza View Drive, Council Bluffs, IA 51501
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85%
Ranked #5 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
T R Overland Park, Kansas
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130 reviews from our community

Traveler rating
    55
    56
    14
    4
    1
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41
29
11
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Overland Park, Kansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

They are in the middle of a remodel and it shows. Not sure if they are going to upgrade anything in the rooms or not. Seems they must have gotten a bargain basement price and purchased tons of rock hard beds! It was awful. Not to mention the housekeeping staff jucking it up and laughing quite loudly; right outside our... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you sharing your experience with the SpringHill Suites Council Bluffs. You indicated in your response that your suite was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations. Our goal is to address your concerns so... More

Kansas City
Top Contributor
67 reviews 67 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient location and parking. Friendly staff. Clean hotel despite ongoing renovations. Spacious rooms. Hot water took forever to come on in shower. Speedy free wi-fi included. Comfy bed. Overall, nice stay.

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for sharing your experience of the SpringHill Suites by Marriott Council Bluffs. Everything that we do is aimed at ensuring our guests enjoy their time with us. We look forward to serving you again in the future. More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Overall the hotel is nice and the bed's are super comfortable. It was great, both days I stayed I had to wake up extremely early and when I arrived in the lobby some of the breakfast stuff was already available. I appreciated this a lot - considering it was 5 and breakfast didn't start for some time. My only complaint... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and future guest your feedback on your most recent experience with the SpringHill Suites by Marriott Council Bluffs. Everything that we do is aimed at ensuring our valued guest enjoy their experience with us. We are delighted to hear that we were able to accomplish this for you and accommodate you... More

Top Contributor
223 reviews 223 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is close to interstates and not too far from the airport. Room are nice sized and clean. Showing some signs of wear in the rooms but they are completing an upgrade. The lobby us nice and the breakfast area is also nicely laid out. Nice property. Oh, and Bass Pro Shops is right next door. Nice.

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and other travelers your feedback on your most recent stay with us at the SpringHill Suites by Marriott Council Bluffs. We are very delighted to see that you enjoyed your experience with us. We hope that you will come back and see us again in the future when our updates are... More

Aurora, Illinois
Top Contributor
57 reviews 57 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 7, 2014

We had a nice sized room with comfortable beds. The front desk was friendly. The sofa pulls out to make a third bed, but there was something yucky all over the couch (looked like mud splatters.). We took off the cushions and kept them off, so that worked. I called for a blanket for the pull-out, and after waiting an... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us your feedback on your most recent stay with us at the SpringHill Suites by Marriott Council Bluffs. Everything that we do at the SpringHill Suites is to ensure that our valued guest enjoy their experience. You indicated that you had a mixture of pleasurable experiences with us and some areas that... More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 31, 2014

I booked a reservation here on a long business trip by car and was desperately in need to stop for the night after 8 hours if driving back from Colorado. I had never stayed here before but was on my path and counting on Marriott quality I wasn't let down. Excellent clean and updated rooms which are an excellent sight... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and other future guest your feedback on you most recent experience with the SpringHill Suites by Marriott Council Bluffs. We are delighted to see that you stay with us was enjoyable. Everything that we do at the SpringHill is to ensure our guest satisfaction. We thank you again for staying and... More

Fort Dodge, Iowa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 19, 2014

Our recent stay at this Marriott property was another great stay. The property is well maintained. The building does have renovating occurring such as new carpet among other things. I didn't think the building looked very old so I was surprised to see the renovating. The employees were very friendly and hospitable. The room we stayed in, roomy and clean.... More

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for giving us your feedback on your recent experience. We are delighted that your stay with the SpringHill Suites Council Bluffs was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts so that we may continue to deliver exceptional service... More

1 review
3 of 5 stars Reviewed July 9, 2014

Internet was down for 3 days. The toilet leaked and refilled noisily late at night and I found a cockroach in my bathroom. If I had to do it over I'd choose another place. I was, overall, disappointed.

Was this review helpful? Yes
Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Council Bluffs. You indicated there were a few things that were unsatifactory on your stay. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations.... More

Des Moines, Iowa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 30, 2014

I am a Marriott Silver Elite member, which means I've stayed at my fair share of Marriott properties. I was hesitant to stay here, since SpringHill Suites are not my favorite, but choices were limited since we planned a trip to the area during the College World Series and, apparently, some high school baseball championship games. Plus, there were a... More

Was this review helpful? Yes
Saraya R, Front Office Manager at SpringHill Suites Council Bluffs, responded to this review

Dear HCM94, Thank you for taking the time to share your experience with the SpringHill Suites Council Bluffs and Trip Advisor viewers. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking steps... More

Winterset, Iowa
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed here in early June. Checked in & was told the hot tub was closed due to the state/city had not called to approve the reopening of it. Not sure what that meant. First thought was it had bacteria in it but I didn't want to assume. This was a disappointment though. We were looking forward to using it but... More

Was this review helpful? Yes
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Additional Information about SpringHill Suites Council Bluffs

Address: 3216 Plaza View Drive, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Council Bluffs 3*
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites

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