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All 25 Council Bluffs hotels

SpringHill Suites Council Bluffs

3.0 of 5 Hotel   |   3216 Plaza View Drive, Council Bluffs, IA 51501
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SpringHill Suites Council Bluffs
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86%
Ranked #3 of 25 hotels in Council Bluffs
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
44Boppa Seattle
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116 people have reviewed this hotel

Traveler rating
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    12
    3
    1
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Seattle
Top Contributor
59 reviews 59 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed three nights here while visiting Omaha, which is just a few minutes across the Missouri River. The room was attractive, comfortable, spacious and in spotless condition; the staff was helpful and unobtrusive. We liked the extra sitting and working space that makes this a suite instead of just a room with a little bit of... More

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Moville, Iowa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife booked this hotel because of its proximity to the dance competition my daughter was in. Great location! We walk across one parking lot we were at the competition and if we walked in the opposite direction, we were at Bass Pro Shop. Hotel is surrounded by different places to eat and quite clean. Did not eat at the... More

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Oakland, California, United States
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I got back from a trade show across the street at 4:20 in the afternoon and my room was not made. Called and asked for housekeeping service ASAP while a grabbed an early dinner. Got back st 6:50 and room STILL not made. No explanations from front desk other than "Well, I told them after you called." I've been staying... More

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Alicia F, General Manager at SpringHill Suites Council Bluffs, responded to this review

Dear Bob, Thank you for taking the time to share your experience with the SpringHill Suites Council Bluffs and Trip Advisor viewers. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate... More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel both times we were in town last week and both of our rooms were excellent. Rooms are spacious and clean, and the small living room area provides added comfort. Breakfast bar was a bit limited but the food they had was good. The hotel is also conveniently located right off the freeway by a few restaurants... More

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Alicia F, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for your continued loyalty to our property! We strive to make our guest comfortable during there time with us and are pleased to hear that we are accomplishing this for you! Thank you for your feedback, and we look forward to having you as our guest again in the future! More

Overland Park, Kansas
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed weekend of 21st - 23rd: Staff @ front desk Fri & Sat night & Sat/Sun morning and those taking care of breakfast Sat/Sun morning were all fantastic! They were all on top of their game & kept up with the large number of folks there this weekend! Great location! Close to highways, restaurants, movie theater, gas stations, fast food,... More

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Alicia F, General Manager at SpringHill Suites Council Bluffs, responded to this review

Hello, Thank you for giving us your feedback on your recent stay with us! It is good to hear that our breakfast ladies are able to keep up with the pace of our guest. Also thank you for letting us know of the wind in your room we will look into this on the 4th floor and see what there... More

Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Check in was easy and swift. The room was clean and the beds were comfortable. We used the hot tub. The pool area was being used and appeared clean. It appears the property is being kept up to standards. The breakfast area is a bit cramped during busy times but that happens. Nice stay.

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Alicia F, Public Relations Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for staying with us and for giving us your feed back! Everything we do is to please our guest and make your stay comfortable. Your feedback is what helps us strive on it the right direction. We look forward to having you as our guest again. More

Van, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Recently stayed here on March 7th & 8th of 2014. First off, called ahead of time and explained would be a very late arrival around 12am or 1 and was no problem. Room was guaranteed and would not be given away was what I was told. When arrived, front desk knew who I was and told me glad we made... More

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Alicia F, General Manager at SpringHill Suites Council Bluffs, responded to this review

Hello! I am so happy to hear that our property and staff showed you how much we care about you and your family! Thank you for your suggestion with our breakfast. We look forward to having you and your grandkids in the future. More

Chicago, Illinois
Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2014 via mobile

Stayed here on March 9, 2014 just before the final leg of a drive from San Francisco to Chicago. Check in was rather busy upon my arrival so I had to wait a few minutes before being helped. The room was neat and tidy as was expected of a Marriott branded property. Took advantage of the laundry facility which was... More

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for being our guest on your way back to Chicago! We are so happy that we were able to help you prepare for the remainder of your trip. Your feedback if very valuable to us and to future guest and we appreciate you taking the time to give us yours. We are looking forward to seeing you again... More

Ankeny, Iowa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 12, 2014

The hotel is very well located and close to all of the casinos. It is very clean and the people at the front desk are very efficient. The breakfast quality is what you would expect at these types of hotels but the selection was not the best.

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to give us and future guest your feedback on your most recent experience with us at the SpringHill Suites by Marriott Council Bluffs. We are so pleased to hear that you enjoyed your time with us. Everything that we do is aimed to ensure your experience is rejuvenating. We look forward to having you... More

Top Contributor
54 reviews 54 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 5, 2014

I have stayed several times over the years and always had good experiences. But the last two times I have started to notice little things that need updated that definitely affected my experience. Last night I had a dripping shower that was aggravating, the hot water in the shower took forever (at least a couple minutes) to get hot, and... More

Was this review helpful? Yes
Alicia F, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Council Bluffs. I apologize that your recent stay was not satisfactory and appreciate your feedback. Everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future. As... More

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Additional Information about SpringHill Suites Council Bluffs

Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Springhill Suites Council Bluffs Hotel
Council Bluffs Springhill Suites
Address: 3216 Plaza View Drive, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Council Bluffs 3*
Official Description (provided by the hotel):
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 
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