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SpringHill Suites Council Bluffs

Certificate of Excellence
3.0 of 5
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3216 Plaza View Drive, Council Bluffs, IA 51501
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SpringHill Suites Council Bluffs
Best prices for: 1 room 1 guest
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Ranked #6 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Colslah Westminster, Colorado
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151 reviews from our community

Traveler rating
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    20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westminster, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is nice, typical of most Springhill Suites in which we have stayed. The room was clean, quiet, and comfortable. The front desk staff was very friendly. The breakfast seating area was a bit small and pretty crowded. Overall, a pleasant stay.

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Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed here for 1 night on our way out of town. The hotel was jam packed, but that didn't stop us from enjoying our stay one bit. The lobby is very nice and up to date, while the room was very spacious and clean as can be. The breakfast was awesome and we all enjoyed the pool. My... More 

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Hello Drew, We are so delighted to hear that you really enjoyed your experience with us over the weekend. It is our mission to ensure that our hotel has all of the space you need to interact with other guest or get away with your family in a suite! We are very delighted to see we meet your expectations. Thank... More 

Shawnee, Kansas
Top Contributor
58 reviews 58 reviews
39 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent just one night, but probably not again. The "funky" design of the suite is strange to say the least. All that is o.k., but the bed was right in front of the "under the window" a/c. When I say "right in front" that is what I mean and It blew on me all night! The breakfast was good and... More 

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Hello, Thank you for being a valued guest of ours. It is our mission at the SpringHill Suites to ensure that all of our guest enjoy their experience with us. We a regretful to hear that the layout of our Standard Studio King Suite is not favorable for your sleep quality. We would like to offer an alter suggestion for... More 

Bloomington
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 23, 2015

This place advertises itself as a luxury hotel but my wife and I could not agree. The problem was not in the staff or the breakfast, they were both excellent, but in the physical details of the room. First, and most jarring, the carbon monoxide detector was in the bedroom area and had a white light that strobed every 5-10... More 

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Council Bluffs. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. These new amenities were entended to enhance your... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
4 of 5 stars Reviewed January 17, 2015

This hotel was modern both in the lobby and the rooms. Their pool area was nice also. Beds are a little firm, but overall it was a comfortable room. I would recommend this as a good place to stay and a decent value.

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for staying with us while in the Council Bluffs Omaha area! You are a valued guest to us and we want to ensure that you always enjoy your experience with us and that we have the space you need to accomplish your stay either that be for leisure or business. We have just complete a Complete Hotel Renovation... More 

Fargo, North Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

We pulled in late at night, about 1:30am, and the staff was very pleasant. The room was a great price and clean. Breakfast was amazing...hot eggs and potatoes along with the cold stuff like cereal, yogurt, etc. Not the most convenient location, but worth it.

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Alicia S, General Manager at SpringHill Suites Council Bluffs, responded to this review

We are delighted to hear that you enjoyed your time with us at the SpringHill Suites by Marriott. It is our passion to ensure that each of our guests has an experience worth sharing and that they leave with desire to return. We will be sharing your response with our team to let them know that their hard efforts are... More 

Santa Fe, New Mexico
Top Contributor
136 reviews 136 reviews
20 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed January 10, 2015

We were stuck in Council Bluffs, and found this hotel through trip advisor. It is off of I-80 and I-29, next to a pro shop and seems to be surrounded by empty lots, parking lots, casinos and maybe a mall. At first, when we walked in - it all seemed very sketchy. The foyer floor was soaking wet (and unmarked... More 

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cedson, General Manager at SpringHill Suites Council Bluffs, responded to this review

First impressions are lasting; we are very saddened to see that your first impression of our property was not the comforting, relaxing image that we strive not only to present but to execute during your stay. We are very pleased to see that you were willing in giving us the opportunity to correct our wrongs for you. We are more... More 

Omaha, Nebraska
Top Contributor
82 reviews 82 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2015

On a night when our boys were away we decided to have a little getaway and were really pleased to get a great rate on the SpringHill Suites in Council Bluffs. Although it's not walking distance to the casino, as we'd ideally want, the room was super comfortable and had a great, family-friendly layout. From a bar/refrigerator area to a... More 

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cedson, General Manager at SpringHill Suites Council Bluffs, responded to this review

We are proud to be the perfect getaway for our couples. We are so pleased to see that we were successful in providing just the space you needed to rejuvenate while you had a break. We also wanted to let you know for future trips that there is a complimentary shuttle that will take you to and from the nearby... More 

1 review
5 of 5 stars Reviewed January 2, 2015

Stay at this hotel every couple of months when visit local casinos. Always friendly staff and clean rooms. Have a separate seating area and microwave and refrigerators in room. Has an excellent free continental breakfast to eat before leave and also a clean pool and hot tub area. Always quiet, even for New Years, and an excellent place to stay... More 

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cedson, General Manager at SpringHill Suites Council Bluffs, responded to this review

We are so excited to see that you are a returning guest and that we succeed in delivering a flawless experience you are proud to share on all of your visits to our property. We wanted to thank you for being a loyal guest and for sharing your feedback with our staff and future guest. More 

Omaha, Nebraska
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 29, 2014

What sets this property apart from others is its extremely helpful staff. Be it at the front desk, housekeeping or the attendant keeping things going at the continental breakfast, there was always someone willing to go the extra mile to help us out. For families, the swimming pool is ample (and features a unique fountain-type streams set-up), the breakfast choices... More 

Was this review helpful? Yes
cedson, General Manager at SpringHill Suites Council Bluffs, responded to this review

Thank you for staying with us and sharing your experience with us and future guest. At SpringHill Suites our guest having an amazing experience is every staff member’s passion. We are so pleased to see that we have succeeded. Your feedback will be shared with the staff to encourage this future behavior. More 

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