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American Inn Council Bluffs

2.0 of 5
Hotel website
2717 South 24th Street, Council Bluffs, IA 51501
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Best prices for:1 room 1 adult
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9 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed June 17, 2015 via mobile

Way over priced... charged 185. For a king bed. Room is only a 85.00 room In my opinion. No elevator so have to carry luggage upstairs. Dated room. Don't stay there. Staff wasn't friendly. Kids running down halls at night.

Helpful?
Thank Wendy C
ROCHESTER
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 13, 2015 via mobile

We stayed when the place across the street raised their price by $100 when we arrived. The motel is old but the bathroom had been updated. The room was sparsely furnished and not well lit. The bed and bedding were comfortable. The room seemed a little damp but the area had rain for a week so.... There were several younger... More 

Helpful?
Thank JOEL C

Travelers are raving about these Council Bluffs hotels

1 review
1 of 5 stars Reviewed May 30, 2015 via mobile

We have stayed for about a month this time. It was to save money. The police, and hookers are plenty. We overlooked the mess and nasty but getting called at night because day shift made an error was the last straw. Even if you are on a tight budget, don't stay here, its dangerous enough, service is crap.

Helpful?
Thank kevin h
Council Bluffs, Iowa
1 review
4 of 5 stars Reviewed January 1, 2015

While traveling I ran into some car issues. I happened to see the bright American Inn sign from the interstate and decided to give it a try. Great price and a clean room! Once in my room I found that the lamp didn't work and maintenance brought me a light bulb within 5 minutes. I overslept the next morning only... More 

Helpful?
Thank Amanda R
Fort Pierce
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 11, 2014

I stayed in this hotel for about four weeks and that will tell you that it must be pretty good. Got great service, and it was in a very convenient location for me. The staff is very helpful and the parking is excellent.

Helpful?
1 Thank Jorge1 R
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 1, 2014 via mobile

No shampoo, no conditioner... Just one bar of soup. Bolt lock was broke, seemed like a bunch of hotel guests lived there.. Was a very trashy place... Glad we just slept and left. Seemed like a bad area of town. Office was in a little hut, with bullet proof glass and security. Scary. Wouldn't reccomend for famililys. Rooms had cigarette... More 

Helpful?
2 Thank Whoop123
Council Bluffs, Iowa
Level Contributor
5 reviews
2 of 5 stars Reviewed April 7, 2014

The cleaning staff was definitely poor. We stayed for three nights and a piece of feces in the bottom of the toilet bowl was never cleaned, the floor was vacuumed once and the longer we stayed, the fewer towels we received. The bed linens were not changed at all and the sheets were never tucked in under the mattress. One... More 

Helpful?
Thank Kurtis K
Carol M, Director of Sales at American Inn Council Bluffs, responded to this review

Dear Valued Guest, I want to say thank you for giving us your review. I do appreciate your positive comments and also your negative ones! Without people like you letting us know your opinion and constructive criticism , we would not be aware of the negligence of service you experienced while staying with us. I am actually going to the... More 

Council Bluffs, Iowa, United States
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 27, 2013

On JULY 25, I Checked IN using a credit card. It was swiped and she gave me a receipt. two hours later she called my room to say i had to get out because there was a problem with that card. she used profanity and threatened with criminal charges. i asked to speak with the manager but was denied.. i... More 

Helpful?
6 Thank Christopher E
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 30, 2012

Only two hotels in council buffs overs monthly rates American inn and super 7 I've been to both and American inn is the best. They are nice and have very great rates. Even the other people that stay there is kind as well.

Helpful?
3 Thank dalmomof2
Carol M, Director of Sales at American Inn Council Bluffs, responded to this review

Thank you so much for your review! I apologize for this incredible delay in writing this but please know how much we appreciate the time you took to share your comments. I hope you have shared your positive experience with your friends and family too! Please come stay with us again if you have a need! Sincerely, Carol M More 

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