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American Inn Council Bluffs

Hotel website
2717 South 24th Street, Council Bluffs, IA 51501
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American Inn Council Bluffs
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7 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Wisconsin Rapids, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We were disappointed in our stay. This motel is dated and tired. It was fairly clean, but not up to date by today's standards. The rooms are crowded with no space to sit and relax. We often stay at budget motels, and this one is poor. The "breakfast " was very poor. Small selection and out of many items. The... More 

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Council Bluffs, Iowa
1 review
4 of 5 stars Reviewed January 1, 2015

While traveling I ran into some car issues. I happened to see the bright American Inn sign from the interstate and decided to give it a try. Great price and a clean room! Once in my room I found that the lamp didn't work and maintenance brought me a light bulb within 5 minutes. I overslept the next morning only... More 

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Fort Pierce
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 11, 2014

I stayed in this hotel for about four weeks and that will tell you that it must be pretty good. Got great service, and it was in a very convenient location for me. The staff is very helpful and the parking is excellent.

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 1, 2014 via mobile

No shampoo, no conditioner... Just one bar of soup. Bolt lock was broke, seemed like a bunch of hotel guests lived there.. Was a very trashy place... Glad we just slept and left. Seemed like a bad area of town. Office was in a little hut, with bullet proof glass and security. Scary. Wouldn't reccomend for famililys. Rooms had cigarette... More 

Was this review helpful? Yes 1
Council Bluffs, Iowa
5 reviews 5 reviews
2 of 5 stars Reviewed April 8, 2014

The cleaning staff was definitely poor. We stayed for three nights and a piece of feces in the bottom of the toilet bowl was never cleaned, the floor was vacuumed once and the longer we stayed, the fewer towels we received. The bed linens were not changed at all and the sheets were never tucked in under the mattress. One... More 

Was this review helpful? Yes
Carol M, Director of Sales at American Inn Council Bluffs, responded to this review

Dear Valued Guest, I want to say thank you for giving us your review. I do appreciate your positive comments and also your negative ones! Without people like you letting us know your opinion and constructive criticism , we would not be aware of the negligence of service you experienced while staying with us. I am actually going to the... More 

Council Bluffs, Iowa, United States
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 27, 2013

On JULY 25, I Checked IN using a credit card. It was swiped and she gave me a receipt. two hours later she called my room to say i had to get out because there was a problem with that card. she used profanity and threatened with criminal charges. i asked to speak with the manager but was denied.. i... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2012

Only two hotels in council buffs overs monthly rates American inn and super 7 I've been to both and American inn is the best. They are nice and have very great rates. Even the other people that stay there is kind as well.

Was this review helpful? Yes 3
Carol M, Director of Sales at American Inn Council Bluffs, responded to this review

Thank you so much for your review! I apologize for this incredible delay in writing this but please know how much we appreciate the time you took to share your comments. I hope you have shared your positive experience with your friends and family too! Please come stay with us again if you have a need! Sincerely, Carol M More 

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