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All 25 Council Bluffs hotels

American Inn Council Bluffs

2717 South 24th Street, Council Bluffs, IA 51501
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American Inn Council Bluffs
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3 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Council Bluffs, Iowa
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

The cleaning staff was definitely poor. We stayed for three nights and a piece of feces in the bottom of the toilet bowl was never cleaned, the floor was vacuumed once and the longer we stayed, the fewer towels we received. The bed linens were not changed at all and the sheets were never tucked in under the mattress. One... More

Was this review helpful? Yes
Carol M, Director of Sales at American Inn Council Bluffs, responded to this review

Dear Valued Guest, I want to say thank you for giving us your review. I do appreciate your positive comments and also your negative ones! Without people like you letting us know your opinion and constructive criticism , we would not be aware of the negligence of service you experienced while staying with us. I am actually going to the... More

Council Bluffs, Iowa, United States
1 review
1 of 5 stars Reviewed July 27, 2013

On JULY 25, I Checked IN using a credit card. It was swiped and she gave me a receipt. two hours later she called my room to say i had to get out because there was a problem with that card. she used profanity and threatened with criminal charges. i asked to speak with the manager but was denied.. i... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 30, 2012 via mobile

Only two hotels in council buffs overs monthly rates American inn and super 7 I've been to both and American inn is the best. They are nice and have very great rates. Even the other people that stay there is kind as well.

Was this review helpful? Yes 2
Carol M, Director of Sales at American Inn Council Bluffs, responded to this review

Thank you so much for your review! I apologize for this incredible delay in writing this but please know how much we appreciate the time you took to share your comments. I hope you have shared your positive experience with your friends and family too! Please come stay with us again if you have a need! Sincerely, Carol M More

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Additional Information about American Inn Council Bluffs

Address: 2717 South 24th Street, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Hotel Style:
Ranked #22 of 25 hotels in Council Bluffs
Price Range (Based on Average Rates): $
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