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All 25 Council Bluffs hotels

Country Inn & Suites Council Bluffs

2.5 of 5 Hotel   |   17 Arena Way, Council Bluffs, IA 51501
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77%
Ranked #9 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
tocman Grand Island, Nebraska
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  • Reviews (110)
  • Photos (22)
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110 people have reviewed this hotel

Traveler rating
    39
    42
    20
    6
    3
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40
36
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Grand Island, Nebraska
Contributor
19 reviews 19 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here quite a few times in the last two years. The room we get is always a two queen bed. Rooms are clean and spacious. Mini fridge is nice to have in the room. We enjoy the swimming pool and hot tub. We have also used the exercise room. The breakfast is great, my husband goes earlier... More

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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago NEW

I have my 9 month year old baby & 3 year old with us and we checked in & was told only smoking rooms were available. We booked thru a 3rd party and had no choice to stay because of finances. I have NEVER stayed in a room that STUNK this bad of smoke. The smoke smell got into our... More

Was this review helpful? Yes
countryinncb, General Manager at Country Inn & Suites Council Bluffs, responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to contact us so we may discuss your accommodations in detail. More

Council Bluffs, Iowa
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 17, 2014

We are doing hotels as a reward system for our 2 special needs children,they had not experienced hotels in their prior homes. Our hotels 101+ eating out has worked well! We started off in the overcrowded parking lot dragging our suit cases what felt like a 100 miles to register. We enjoyed the nice clean pool+ Hot tub for about... More

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Goodyear, Arizona
1 review
2 of 5 stars Reviewed June 16, 2014

We stayed there for 6 nights and spent over $850. On the 5th night our toilet got clogged. I called the office at 8 pm and was told they had no maintenance staff at night. They suggested I come to the office and get the plunger and fix the toilet myself. Apparently I was not only the customer but the... More

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countryinncb, General Manager at Country Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services and we hope for another opportunity to exceed your expectations. More

Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed June 11, 2014

I stayed here the Night of the 6th. We were attending a concert next door. Hotel is conveniently located. The Front Desk staff was very friendly. Lobby was Clean and inviting. Our room was very clean and looked updated. Casino is right next door also, so we were able to walk over and spend a little time there also. We... More

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Kansas City, Missouri
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 24, 2014

I'm a monthly traveler to Omaha. Our company has a rate at a not so nice hotel, so I use my hotel allowance and usually go to Hotwire or Priceline. This time, it was Hotwire to give me a good rate. Quite honestly, even with my travels to the area... I never knew this hotel was here. Check in process... More

Was this review helpful? Yes 1
Cheyenne, Wyoming
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 19, 2014

With my daughter in Omaha, we are becoming regulars in the area! We have tried a handful of different hotels so far. The Country Inn and Suites was nice hotel; clean, comfortable beds, great shower, and nice area. We will put this on our least of repeat stays.

Was this review helpful? Yes 1
Kansas City, Missouri
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 18, 2014

We booked and paid for 2 rooms 6 weeks ago. I specifically asked for adjoining rooms because my husband and I have 4 children. We wanted the kids to have their own room but we still needed to be able to see and hear them. They are 9, 6, 4, & 1. The 1 year old was going to stay... More

Was this review helpful? Yes 3
countryinncb, General Manager at Country Inn & Suites Council Bluffs, responded to this review

We are sorry to hear of your unsatisfactory experience with our hotel. It is unfortunate when situations like this arise. We take every effort to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area. More

Des Moines, Iowa
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 7, 2014 via mobile

I've stayed here three times this year for business and for leisure. While it is no frills, it is totally acceptable. My rooms have always been clean and comfortable. I like the daily coffee/cookie bar touch. My main observation that could use improvement is that the breakfast staff have a habit of putting the trash and empty boxes in the... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 6, 2014

Although this is an older hotel it has been updated. We had a very comfortable overnight there. Nothing fancy, but clean. The only problem with the room was a lack of easily accessible outlets to recharge our electronics. The breakfast was very nice.

Was this review helpful? Yes
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Additional Information about Country Inn & Suites Council Bluffs

Address: 17 Arena Way, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Council Bluffs 2.5*
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Also Known As:
Country Inn And Suites Council Bluffs
Country Inn & Suites Council Bluffs Hotel Council Bluffs
Country Inn Council Bluffs
Council Bluffs Country Inn

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Council Bluffs
Hotel Class
Number of rooms
133

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