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Country Inn & Suites By Carlson, Council Bluffs, IA

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17 Arena Way, Council Bluffs, IA 51501
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Country Inn & Suites By Carlson, Council Bluffs, IA
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Country Inn & Suites By Carlson, Council Bluffs, IA
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195 reviews from our community

Traveler rating
    83
    67
    32
    9
    4
See reviews for
66
47
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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    (195)
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    (56)
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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff treated my kids as if they were their own. My kids can get a little crazy and the staff never once treated them with anything but the utmost friendliness. Every staff member that we encountered all said a greeting to us with a smile. You could tell the staff enjoyed working there and they seemed very close and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Omaha, Nebraska
Top Contributor
153 reviews 153 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We decided to spend the night here at the last minute. Upon entering the property, we were impressed with the lobby area, which was spacious and clean. On the outside it looked like someone's big old fashioned house and the look carried to the lobby. The room was your average room with two double beds (we didn't mind). There was... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I had heard and read great reviews about this hotel and thought great there is a pool there for the kids and free breakfast. When we checked in the pool was under construction and closed for the days we were staying ( try explaining to a 4 year old why he will not be swimming after we already told him... More 

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Honolulu, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We were pleasantly surprised that there were eating places and shops nearby. The staff was friendly and helpful. Lots of parking available. The breakfast had fresh fruit and a lot of other choices. Overall, it was a great stay and I would choose this location again.

Review collected in partnership with Country Inns & Suites By Carlson

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kearney
1 review
2 of 5 stars Reviewed 1 week ago

I had a necklace come up missing and the only people who had been in the room was housekeeping. When I contacted the front desk they said that housekeeping hadn't turned anything in. I have contacted the hotel 3 times since.

Review collected in partnership with Country Inns & Suites By Carlson

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countryinncb, General Manager at Country Inn & Suites By Carlson, Council Bluffs, IA, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to not just meet, exceed your expectations. Please reach out to any of our employees directly should you have any... More 

marion, iowa
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night in May 2015. The hotel is located about 10 min from the old market area and about 15 min from the Omaha zoo. there are 3 casinos within walking distance as well. The gym is ok, the machines are very old but functional. We went to breakfast around 8am and there was nothing left, not... More 

Was this review helpful? Yes 1
MD
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a nice place, strategically located next to the Horseshoe Casino where we had a 2-for-1 buffet coupon thanks to the friendly hotel front desk. The staff was friendly, the room was nice, clean and comfortable, the free breakfast was good, and the indoor pool and hot tub were nice. I made great use of the hot tub! I... More 

Was this review helpful? Yes 1
Harrisburg, PA, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While traveling on I80 I stopped here overnight. There were other cheaper hotels in the area, but I chose to stop at Country Inn & Suites because my family had stayed at one in Illinois a year ago and we loved it. This particular location was a bit difficult to find from the interstate, and I had to park in... More 

Was this review helpful? Yes 1
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