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Western Inn

1842 Madison Avenue, Council Bluffs, IA 51503
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Western Inn
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Ranked #9 of 25 Hotels in Council Bluffs
A recent review
3 of 5 stars reviewed yesterday
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91 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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17 reviews 17 reviews
10 hotel reviews
3 of 5 stars Reviewed yesterday NEW

This is a very basic hotel. It has the requisite features - free continental breakfast, etc. - but it's not too impressive. There is not much - if any - sound proofing. We heard the guest above us stomping around for hours. The pillows were extremely thin and couldn't block much of the sound from above. Despite this, once asleep,... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Don't let the neighborhood keep you away. This hotel is quiet, clean and very well run. There are hotdogs and cookies available in the evening and the continental breakfast is very good. The room was very nice and extremely quiet. You can tell the owners and managers really care about this place and do everything in their power to make... More 

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Senior Contributor
48 reviews 48 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We just got back from spending Saturday night at this hotel. From the outside it is a bland, brick building, but it is surprisingly nice-looking on the inside lobby/rooms, if not somewhat outdated. The TV is not LCD/LED/plasma, but the screen is still large. The reception was a little grainy, but the channels came in okay. The room was bigger... More 

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Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 7, 2015

Western Inn is very accommodating; we had looked up reviews here (agree with Roger K on all points). Our travel plans had us arriving very early, before typical check-in times. I called the manager and found they were willing to let us check in before 9 am. This was a Wednesday which was also the day they serve a hearty... More 

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11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 1, 2015

I read the reviews and was anticipating a nice experience. The hotel staff was super friendly on the phone. But didn't tell me that my room was on the second floor of motel with no elevator. We are older with knee and back problems. We were told there was no room on first floor when we got there. It was... More 

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Harshaw WI
Top Contributor
57 reviews 57 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 31, 2015

All we wanted was a clean, reasonably priced room with easy access to Interstate 80 in the Omaha/Council Bluffs metro area. What we got was much more than expected! The Western Inn is an older but well built motel tucked back in the small NE corner of Exit 5 in Council Bluffs. The owner has lovingly remodeled, redecorated and upgraded... More 

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20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed here for the night after our daughters dance competition. Staff was friendly and able to accommodate us with adjoining rooms. Rooms were clean and seemed to be somewhat bigger than the average room. There were railroad tracks right outside our room but I don't think they were in use as we never saw or heard any trains. We... More 

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Williamsburg, Iowa
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 12, 2015

This motel is right off I80. It's not a fancy hotel, but is in really good shape and in better condition than most chain hotels you'll find. My room was spacious as well as spotless. The desk clerk was very friendly and they put down a pretty decent breakfast. I didn't use the pool, but I checked it out and... More 

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1 review
3 of 5 stars Reviewed January 4, 2015

It was ok but hot tub couldn't be used cuz was told it has be underground cuz of the law wut kinda law is that then the hair dryer in the room didn't work they really need make sure things work n get the hot tub done

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1 review
5 of 5 stars Reviewed December 20, 2014

Stayed in town for a funeral. Great value, great breakfast, biscuits and gravy. Clean room, recently updated bathroom and shower. New big screen tv mounted on the wall. Comfortable beds and lots of space in the room. Friendly staff too!. Glad we picked this hotel and would stay here again for sure.

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