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Holiday Inn Hotel & Suites Council Bluffs-I-29

3.0 of 5 2202 River Road, Council Bluffs, IA 51501
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites Council Bluffs-I-29
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Holiday Inn Hotel & Suites Council Bluffs-I-29
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109 reviews from our community

Traveler rating
    36
    42
    19
    4
    8
See reviews for
39
16
8
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel just down the hallway from the Ameristar Casino. We had a nice time , rooms were clean, hallways were filthy. Breakfast was attended by two hotel staff making sure fresh food was on its way and keeping everything filled. Our bed was very comfortable and the shower had hot water. What more could you ask for.

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Haynes2, Thank you for taking the time to share such a wonderful review with the TripAdvisor community! It is great to hear that you found us to be just what you were looking for during your weekend getaway. I am very happy to hear that you enjoyed our location and our facility and I will make sure to share... More 

Grand Island, Nebraska
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed Two nights, the staff was nothing but Rude, need new management, and this hotel would be recommended. I have never been treated so badly at any hotel in my life, Look else where before stating here like the hampton inn or ameristar which is right next to this property. Enter at your own risk

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Rose1388, Thank you very much for sharing your feedback about your recent experience at our hotel with me. I am very sorry that this is the type of experience you had during your time here with us. I do not take situations like this lightly at all. The service we provide to our guests is our number-one concern and... More 

Davenport, Iowa
Contributor
19 reviews 19 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here a couple of times in the last month and found the room very nice and the location is excellent to reach downtown Omaha or Council Bluffs. Walking distance to casino. This hotel does a lot of business with construction/railroad people so if you are looking for high brow clientele, go elsewhere. The staff is nice and... More 

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Brian H, Thank you for taking the time to share your feedback about your stay with the entire TripAdvisor community! I am very happy that you have chosen to spend so much time with us recently. It is great that you find us to be perfectly located and convenient to Downtown Omaha and the rest of Council Bluffs. I... More 

Des Moines, Iowa
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 12, 2015

I travel for work and thesis the 7th time I have stayed at this hotel in the Omaha area. It is Consistently clean, comfortable and Cozy everytime. The beds are wonderful, superb breakfast, and very nice fitness center. The staff here is friendly and helpful sand ALWAYS recognize my platinum status.

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear gizzy15, Thank you for sharing such a wonderful review with the TripAdvisor community! It is great to hear how you have chosen to stay with us 7 times! Loyalty is very important to a hotel and I am very happy that we have won you over. It is great to hear that we have not let you down and... More 

Centennial, Colorado
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 5, 2015

We recently visited this hotel an additional four times going to & from two family funerals. The staff treated us with compassion and understanding. They did everything possible to make our visit as stress free as possible. Upon passing through the fourth time we decided to stay an extra day just to destress prior to heading on to Colorado. Our... More 

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Ron S, Thank you for taking the time to share such a wonderful experience with the entire TripAdvisor community! It is wonderful how we have been able to make this your home-away-from home! We care a great deal about each of our guests and I am very happy that you always feel that during your time here with us.... More 

Raymond, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

There's something to be said about arriving at your "home" for the evening and to be welcomed with a genuine smile and warm personality. I couldn't have felt more welcome than I did walking into the hotel. We celebrated my father's 60th birthday and didn't have a place for all of us to get together in the vicinity to cut... More 

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear JustAmyJo, Thank you for taking the time to share such a wonderful review with the entire TripAdvisor community! Your entire review made my day! We care a great deal about the experiences of each of our guests and I am very happy to hear that we were able to do such a wonderful job for you. I will make... More 

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 16, 2014

Recently stayed at this hotel for a one night trip to Iowa. After reading many Trip Advisor reviews, I decided to stay here and asked for a Quiet room with a nice view of the Missouri River. I got exactly what I asked for...room 252 was at the very end of the hallway and it was so peaceful. The bed... More 

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear livn2vaca, Thank you for sharing such a wonderful review with the TripAdvisor community! It is great to hear that you enjoyed your time here with us. I am very happy that we were able to provide you with a room that perfectly fit your requests. Thank you for pointing out one of our best and most unique features -... More 

Winterset, Iowa
Top Contributor
60 reviews 60 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 2, 2014

We spent the night on the way though the area on a weekend and decided to stay at a little above average hotel. This wasn't it. The rooms were a little above average and reasonably clean, but the hallways and elevators were filthy When we were cleaning up in the morning the bathroom sink wouldn't drain. When I told the... More 

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear x000n46n, Thank you for choosing to spend your time in Council Bluffs with us and for completing a review of your experience. I sincerely appreciate any opportunity I can get to make our hotel a better, more comfortable place for all of our guests in the future. I am very sorry for the issues you had with the sink... More 

Wayne, Nebraska
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is a typical Holiday Inn but was generally clean and comfortable. The room was standard sized and includes a mini-fridge and microwave with a modern flat screen. The AC cycled a bit loudly in the room but that is often typical. The hotel shares a small but adequate exercise room with an adjoining hotel. There was also a sauna,... More 

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Shawn P, Thank you for taking the time to share your review of our hotel with the TripAdvisor community! It is great to hear that you enjoyed your time here with us. I am very happy that you were able to experience so many of our amenities during your stay and how much you enjoyed the wonderful views we... More 

Washington, USA
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 13, 2014

We planned a mini family reunion in Council Bluffs IA, a central meeting spot for my husband's far flung brothers. We looked up hotels, decided on the Hampton Inn, made reservations, requesting a suite or larger room and flew in from WA state. The Hampton is joined to the Holiday Inn and then the AmeriStar Hotel/Casino. The Hampton was disappointing,... More 

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Celticlady09, Thank you for such an amazing review of our hotel! It is wonderful to hear that we were able to make your family reunion such a positive experience. My staff and I care a great deal about making our guest's special occasions perfect and I am very happy that we were able to do that for you. It... More 

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Additional Information about Holiday Inn Hotel & Suites Council Bluffs-I-29

Address: 2202 River Road, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Council Bluffs-I-29 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Holiday Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Holiday Inn

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