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All 25 Council Bluffs hotels

Holiday Inn Hotel & Suites

3.0 of 5 Hotel   |   2202 River Road, Council Bluffs, IA 51501
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Ranked #8 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
JustAmyJo Raymond, Nebraska
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104 reviews from our community

Traveler rating
    33
    41
    19
    4
    7
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38
15
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raymond, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago

There's something to be said about arriving at your "home" for the evening and to be welcomed with a genuine smile and warm personality. I couldn't have felt more welcome than I did walking into the hotel. We celebrated my father's 60th birthday and didn't have a place for all of us to get together in the vicinity to cut... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear JustAmyJo, Thank you for taking the time to share such a wonderful review with the entire TripAdvisor community! Your entire review made my day! We care a great deal about the experiences of each of our guests and I am very happy to hear that we were able to do such a wonderful job for you. I will make... More

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at this hotel for a one night trip to Iowa. After reading many Trip Advisor reviews, I decided to stay here and asked for a Quiet room with a nice view of the Missouri River. I got exactly what I asked for...room 252 was at the very end of the hallway and it was so peaceful. The bed... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear livn2vaca, Thank you for sharing such a wonderful review with the TripAdvisor community! It is great to hear that you enjoyed your time here with us. I am very happy that we were able to provide you with a room that perfectly fit your requests. Thank you for pointing out one of our best and most unique features -... More

Winterset, Iowa
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent the night on the way though the area on a weekend and decided to stay at a little above average hotel. This wasn't it. The rooms were a little above average and reasonably clean, but the hallways and elevators were filthy When we were cleaning up in the morning the bathroom sink wouldn't drain. When I told the... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear x000n46n, Thank you for choosing to spend your time in Council Bluffs with us and for completing a review of your experience. I sincerely appreciate any opportunity I can get to make our hotel a better, more comfortable place for all of our guests in the future. I am very sorry for the issues you had with the sink... More

Wayne, Nebraska
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is a typical Holiday Inn but was generally clean and comfortable. The room was standard sized and includes a mini-fridge and microwave with a modern flat screen. The AC cycled a bit loudly in the room but that is often typical. The hotel shares a small but adequate exercise room with an adjoining hotel. There was also a sauna,... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Shawn P, Thank you for taking the time to share your review of our hotel with the TripAdvisor community! It is great to hear that you enjoyed your time here with us. I am very happy that you were able to experience so many of our amenities during your stay and how much you enjoyed the wonderful views we... More

Washington, USA
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 13, 2014

We planned a mini family reunion in Council Bluffs IA, a central meeting spot for my husband's far flung brothers. We looked up hotels, decided on the Hampton Inn, made reservations, requesting a suite or larger room and flew in from WA state. The Hampton is joined to the Holiday Inn and then the AmeriStar Hotel/Casino. The Hampton was disappointing,... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Celticlady09, Thank you for such an amazing review of our hotel! It is wonderful to hear that we were able to make your family reunion such a positive experience. My staff and I care a great deal about making our guest's special occasions perfect and I am very happy that we were able to do that for you. It... More

Kansas City, Missouri
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed August 26, 2014

My family stayed here one night on our way back from the black hills in SD since we added the Omaha Zoo to our itinerary. When I arrived to check-in there were 3 couples trying to check in as well. The front desk staff (girl) was on the phone sounding like she was trying to “straighten out” one of a... More

Was this review helpful? Yes 1
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear McDonald525, Thank you for taking the time to share your honest feedback about your time here with me. I sincerely appreciate any opportunity I can get to improve our hotel for all of our guests in the future. I am very sorry for the negative experiences you had during your stay. Service to our guests is very important to... More

Nebraska
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

We have stayed here a few times before and have always experienced very friendly and helpful staff. Out room is always clean. The superconductor air conditioner unit this time around was making all sorts of noise, which did keep us up, but when management was informed at check out they said they would take care of it. My only complaint... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear dalejr8prncss, Thank you for taking the time to share your experience at our hotel with me. It is great to hear that you are a return guest of ours and we sincerely hope to always be your hotel of choice when you visit the area. I am very happy that you have always found our staff to be friendly... More

Milwaukee, Wisconsin
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 16, 2014

When I made our reservation during a recent family road trip, I didn't realize the council bluffs area was the hot-bed of gambling and casinos - and that the hotels exist to serve that clientele. We pulled in and were surprised that the hotel shared a parking lot with the casino - cars were EVERWHERE. We had to park in... More

Was this review helpful? Yes 1
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear BBasil, Thank you for taking the time to share your experience at our hotel with me. Feedback from our guests is very important in helping us to ensure that we provide the most pleasant stay possible for all of our guests in the future. I am very sorry that your time here with us turned out to be a... More

Albany, NY
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 15, 2014

Normal Holiday Inn. Room was fine, staff was fine, breakfast was fine. What was not fine was that their parking lot was being redone and you had to park next door at the Hampton Inn and trudge your luggage through 2 hotels. There was also a casino next door which if I had known I would have picked another hotel.

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Debbie M, Thank you for taking the time to share your recent experience here with me. I sincerely appreciate you choosing to spend your time in Council Bluffs with us. I am very sorry for the difficulties with our parking lot construction. I know how inconvenient these types of repairs can be and I sincerely appreciate your patience with... More

Denver, CO
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

We were meeting our family at a half-way point, so we chose the Council Bluffs/Omaha area. We were very happy with this hotel in general - the hotel is kept clean and is updated. The rooms were spacious and beds were comfy. We stayed on the 5th floor overlooking the river. I agree with a previous reviewer that there is... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear mskrugr, Thank you for taking the time to share your feedback about your time here with us to the TripAdvisor community! I am very happy that you were satisfied with your stay and that you were able to provide us with such honest feedback. We always love hearing from our guests about both what we have done well as... More

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Additional Information about Holiday Inn Hotel & Suites

Address: 2202 River Road, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites 3*
Number of rooms: 186
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Also Known As:
Holiday Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Holiday Inn

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