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All 25 Council Bluffs hotels

Holiday Inn Hotel & Suites

3.0 of 5 Hotel   |   2202 River Road, Council Bluffs, IA 51501
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74%
Ranked #6 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
dalejr8prncss Nebraska
  • Overview
  • Reviews (98)
  • Photos (44)
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98 people have reviewed this hotel

Traveler rating
    31
    39
    18
    4
    6
See reviews for
34
15
7
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Nebraska
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed here a few times before and have always experienced very friendly and helpful staff. Out room is always clean. The superconductor air conditioner unit this time around was making all sorts of noise, which did keep us up, but when management was informed at check out they said they would take care of it. My only complaint... More

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Milwaukee, Wisconsin
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When I made our reservation during a recent family road trip, I didn't realize the council bluffs area was the hot-bed of gambling and casinos - and that the hotels exist to serve that clientele. We pulled in and were surprised that the hotel shared a parking lot with the casino - cars were EVERWHERE. We had to park in... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear BBasil, Thank you for taking the time to share your experience at our hotel with me. Feedback from our guests is very important in helping us to ensure that we provide the most pleasant stay possible for all of our guests in the future. I am very sorry that your time here with us turned out to be a... More

Albany, NY
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Normal Holiday Inn. Room was fine, staff was fine, breakfast was fine. What was not fine was that their parking lot was being redone and you had to park next door at the Hampton Inn and trudge your luggage through 2 hotels. There was also a casino next door which if I had known I would have picked another hotel.

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Debbie M, Thank you for taking the time to share your recent experience here with me. I sincerely appreciate you choosing to spend your time in Council Bluffs with us. I am very sorry for the difficulties with our parking lot construction. I know how inconvenient these types of repairs can be and I sincerely appreciate your patience with... More

Denver, CO
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were meeting our family at a half-way point, so we chose the Council Bluffs/Omaha area. We were very happy with this hotel in general - the hotel is kept clean and is updated. The rooms were spacious and beds were comfy. We stayed on the 5th floor overlooking the river. I agree with a previous reviewer that there is... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear mskrugr, Thank you for taking the time to share your feedback about your time here with us to the TripAdvisor community! I am very happy that you were satisfied with your stay and that you were able to provide us with such honest feedback. We always love hearing from our guests about both what we have done well as... More

Butler, Missouri
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thus hotel was very big. The mattresses were very soft. Staff gave us extra pillows and towels when we checked in. Free water in Lobby for all guests. Free hot breakfast in the morning (normal free breakfast). Free shuttle to Omaha (excellent driver that gave us a little tour of Omaha). This hotel is connected to Ameristar Casino, which was... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Elizabeth R, Thank you for sharing such a wonderful review with the TripAdvisor community! It is great to hear all of the wonderful things you had to say about your time here with us. My staff works very hard to make our guests feel at home and I will make sure to relay to them what a wonderful job... More

NE Nebraska
Top Contributor
114 reviews 114 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here for a concert in Council Bluffs, and this Holiday Inn did it's job. A clean, comfortable, room with a lot of space in the room. This Holiday Inn provided us with free WiFi and also a free hot breakfast, similar to what any Holiday Inn Express offers.We also were able to get free shuttle service to our... More

Was this review helpful? Yes 1
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear HuskerFan1022, Thank you for taking the time to share such a wonderful review of our hotel with the TripAdvisor community! I am very happy that we were able to make your concert trip even more enjoyable. I sincerely appreciate your kind words for the service provided by our front desk staff. One of our biggest goals is to always... More

New lenox
1 review
1 of 5 stars Reviewed July 6, 2014 via mobile

This hotel couldn't care less about its guests. We made the mistake of prepaying for our reservation and then needed to cancel and stay the following night. They wouldn't allow us to even though I explained we were stuck two states away at a softball tournament. They put me through to the supervisor and I waited 35 minutes on hold.... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Seville5, Thank you for taking the time to share your experience with our hotel with me. I sincerely appreciate any feedback I can get to make our hotel better for all of our guests in the future. I assure you we care a great deal about each and every one of our guests and would never do anything intentionally... More

Tacoma, Washington
Top Contributor
85 reviews 85 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 26, 2014

We stayed here because it was about the closest hotel to The Omaha Zoo. We were glad that we stayed here. It was just off the freeway, & a short 5 minute drive to the zoo, & a short drive to Downtown Omaha. There was 6 of us staying here, so we had 2 rooms, next door to one another.... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear teenytinyterri, Thank you for sharing such an amazing review of our hotel with the entire TripAdvisor community! It is great to hear that everything with your stay was flawless. These are the types of experiences we work very hard to provide to all of our guests and I am very happy that you will have such fond memories of... More

Grand Island, Nebraska
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

I stayed here with my sister and daughter. It was late, after a concert, that we actually got into the room. We did have problems with the microwave, kept shutting off, so our meals could not be heated up. Talked to front desk in the morning and was satisfied with results. We also had ordered a room with 2 beds... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear jennifer n, Thank you for taking the time to share your experience at our hotel with the TripAdvisor community. We always appreciate reviews like yours so we know what we are doing well and what we can improve upon. I am very sorry for the difficulties you did face during your time with us but I am very happy... More

Kansas City, Missouri
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed here for our family vacation to Omaha and were not disappointed. It was 10 min to both the zoo and downtown Omaha. The hotel was nice and clean. It's on the river so we enjoyed walking along the river each night with our girls. The hotel is linked to the ameristar casino and was convenient to have their... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Cassie M, Thank you for sharing such a wonderful review of our hotel with the entire TripAdvisor community! It was great to hear that we were able to help make your family trip more special. I am very happy that you were able to enjoy so many of our best features like our free breakfast and nice central location.... More

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Additional Information about Holiday Inn Hotel & Suites

Address: 2202 River Road, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites 3*
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Also Known As:
Holiday Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Holiday Inn

44 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
186

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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