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All 25 Council Bluffs hotels

Holiday Inn Hotel & Suites

3.0 of 5 Hotel   |   2202 River Road, Council Bluffs, IA 51501
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74%
Ranked #7 of 25 hotels in Council Bluffs
A recent review
  • Reviews (79)
  • Photos (46)
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79 people have reviewed this hotel

Traveler rating
    26
    30
    16
    2
    5
See reviews for
25
12
4
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Iowa
Top Contributor
190 reviews 190 reviews
65 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The shuttle service is the best in the business and check in was incredibly friendly with my automatic upgrade and an authentic smile. The room was clean and well appointed and while the Mighty Mo isn't the prettiest of all rivers at this location it is still nice to be on the water. I have found my new hotel for... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear tpharkman, Thank you for taking the time to share such a wondeful review of our hotel with the TripAdvisor community. I am very happy to hear that you have found a new home away from home in us. Our authentic, down-to-earth service is something that we pride ourselves on and I am very happy to hear that you have... More

Wausau, Wisconsin
1 review
5 of 5 stars Reviewed March 1, 2014

The staff was excellent and after flying all-night and morning they even had our room ready ahead of time! It was really nice to be able to just go to our room and relax after traveling. The shuttle service was amazing as well. The drivers were beyond nice and took us to the school and back, which was such a... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Ctiger99, Thank you for taking the time to share such a wonderful experience with the TripAdvisor community! It really makes our day when one of our guests can share with us that their stay was a complete success! Customer service and friendliness are our biggest focus and my staff will be delighted to learn that each person you came... More

Columbia, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed February 23, 2014

Clean, well attended hotel, but some of the amenities are a little dated and not functioning at 100%. Of particular issue was the plumbing in the bathroom, which did not drain properly (shower or sink) and made strange gurgling noises throughout the night. The heater unit was super loud, and we couldn't tell if the mini fridge was really working.... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Jessica K, Thank you for choosing to spend your time in Council Bluffs with us. We really apprecaite your business. I am sorry for the issues that you have outlined in your review. I care a great deal about the experiences of each of my guests and I assure you that the maintenance issues will be addressed. I am... More

Virginia Beach, Virginia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 10, 2014

This is my second review of this hotel and I plan to return. The beds are very comfortable. The pool and work out room are clean. The lobby and other common areas are very nice. The staff are friendly and well managed. However, breakfast is mediocre standard hotel breakfast food. Fruit would be a nice addition. The elevators and some... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Traveling_Ted_411, Thank you for choosing to spend your time with us on more than one occasion - it is great to hear that you will be back to visit us again soon! I am happy that you have found us to be a good option for your travel to the area. It is great that you enjoy so many... More

Lee's Summit, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2014

We checked in at 10 pm Thursday night, Room 155. Not on the river side, but that's ok. We took off for the Ameristar and only walked down a nice warm walkway over there. Both the Ameristar and Holiday Inn are connected. The price was good, more than fair breakfast, and the room was clean. I wish that the hotel... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Kim M, Thank you for choosing to spend your time in Council Bluffs with us. We sincerely appreciate your business. I am very happy that you were able to enjoy some of our best features such as the indoor walkway over to the casino and our complimentary breakfast. I agree there is definitely something to be said for the... More

Springfield, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

Checked in late Thursday night and Checked out Sunday morning. Very nice staff and very knowledgeable. The room was very clean and the bed was surprisingly comfy. The breakfast was just so-so, the eggs were ok, the dry cereal was the best part. Would stay in this hotel again.

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Todd H, Thank you for taking the time to share such a positive experience with the TripAdvisor community! It is great to hear such kind words for my staff and I know they will share in my gratitude for your wonderful feedback. Our service and cleanliness are things that we work very hard to perfect and I am happy... More

Milwaukee, WI
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2013

Big room with a king bed. Despite a first floor room with much foot traffic (the hotel is connected to the Ameristar Casino... the first floor rooms are along walkway) in the hallway, the room was quiet. Nice breakfast.

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear shiny62, Thank you for taking the time to share such a positive experience with the TripAdvisor community. It is great to hear that you had such a good time here at our hotel. Our large rooms and easy access to the casino are some of our best features and I am glad that you enjoyed them. I will make... More

Villard, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2013

My family and I were looking for a place to stay in Omaha when we saw this hotel on Hotwire.com. When we got to the hotel lobby it was amazing! The lobby was updated and had a fireplace and TV's. When I got to our room, I was even more amazed! The room had 2 very comfortable queen beds, a... More

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Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Carter_tennis, Thank you very much for taking the time to share your experience here with me. It is great to hear how "wow"ed you were by our lobby and our guestrooms. We recently completed a renovation to ensure that we are warm and inviting to all of our future guests. I am very happy to hear that you were... More

Sioux Falls, South Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

My husband, brother in-law, sister in-law and I stayed here for one night on our way to football game in Kansas City. We really enjoyed the spaciousness of our room with two queen beds. There were two chairs in the room along with a bench which I am guessing is also to put your luggage on. We got into town... More

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear Sarah N, Thank you for sharing such a wonderful experience with the TripAdvisor community. It is always great to hear when one of our guests had such a good time at our hotel. I am happy you were able to enjoy some of the things that make us different than most hotels such as that large room size and... More

New Jersey/ New York
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 9, 2013

Next to a casino. Hence the title. Good hotel - solid holiday inn, and so not spectacular. But good for average budgets and mid tier hotel options. Not too far from the airport, and the center of Omaha. Clean and hospitable. Recommended.

Was this review helpful? Yes
Bill V, General Manager at Holiday Inn Hotel & Suites, responded to this review

Dear freq_traveler09, We are definitely not in the typical Holiday Inn location! I am very happy that you were able to recommend us to the TripAdvisor community. Our business is built on reputation and we are always grateful when our guests can endorse us. It is great to hear that you enjoyed your time with us and I will make... More

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Additional Information about Holiday Inn Hotel & Suites

Also Known As:
Holiday Inn Council Bluffs Hotel
Holiday Inn Council Bluffs Hotel Council Bluffs
Holiday Inn Council Bluffs
Council Bluffs Holiday Inn
Address: 2202 River Road, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Council Bluffs
#8 Family Hotel in Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites 3*
Reservation Options:
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46 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Council Bluffs #8 Family Hotel in Council Bluffs
Hotel Class
Number of rooms
186

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