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Holiday Inn Council Bluffs

3.0 of 5
2202 River Road, Council Bluffs, IA 51501
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Holiday Inn Council Bluffs
Ranked #11 of 25 hotels in Council Bluffs
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50 reviews from our community

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Traveler rating
    13
    21
    10
    1
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Date Rating
Clive, Iowa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

It's true. The room is always what you would expect from the Holiday Inn. And the staff are friendly, efficient and easy to deal with. Check-in is quick. We stay here three or four time a year and will stay there again. But I have a complaint and here's why: First, I paid $100 more than usual. It's my fault.... More

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Cary, NC
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 7, 2013

This.hotel is located just a little ways from the bridge between Omaha and Council Bluffs being only 15 min. form the airport and a few minutes from midtown Omaha. It is next to the Ameristar Casino so you share parking with the casino goers, but it is a large lot. Our room was quiet and in fine condition with a... More

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Bill V, General Manager at Holiday Inn Council Bluffs, responded to this review
May 9, 2013

Dear Mlee46, It is one of the biggest compliments that a hotel can ask for when one of our guests enjoys themselves and recommends us to others. I am very happy to hear that you enjoyed your stay with us and were able to post such a positive review to the TripAdvisor community. I will ensure that the issue you... More

Webster City, Iowa
Top Contributor
79 reviews 79 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 7, 2013

This is a very nice place to stay. The location is great for so many different places and things. The bar/restaurant is nice. The bar tender Lathom is great. The dog track is very close and open all year. Omaha is just a short drive and the Old Market is a nice place to see. I always enjoy the stay.

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Bill V, General Manager at Holiday Inn Council Bluffs, responded to this review
May 9, 2013

Dear 26lovetotravel26, Thank you very much for such a wonderful review of our hotel. We appreciate that we can be your home away from home no matter what it is that brings you to town. Our central location is one of the biggest perks of our hotel and it is great that you showcased that to the TripAdvisor community. I... More

Chippewa Falls, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 23, 2013

Broken hot tub in pool area and lack of hot water in our jet tub were the two major downfalls of our stay. The staff was GREAT and the breakfast was too. Room was very clean and seemed almost new. I would stay again for sure, the water and hot tub issue I’m sure were a fluke.

Was this review helpful? Yes 1
Bill V, Front Office Manager at Holiday Inn Council Bluffs, responded to this review
March 28, 2013

Dear KurtMiranda, Thank you for spending your time in Council Bluffs with us - we truly appreciate your business. I also wanted to take the time to sincerely thank you for your understanding with the situations with the hot tubs on our property. I am happy to hear that these did not deter you at all from returning to us.... More

Fort Lauderdale, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 6, 2013

We stayed here on 1-31-13. We arrived, amid snow and ice. The parking lot was like an ice skating rink! The clerk was courteous and helpful. They have a nice area in the front. However, that was about it. The small refrigerator was not working in our room. I had to have that replaced. There were little critters in the... More

Was this review helpful? Yes 1
Bill V, Front Office Manager at Holiday Inn Council Bluffs, responded to this review
March 7, 2013

Dear CrystalW, Thank you for choosing to spend your time in the area with us. We truly appreciate your business. I am very sorry for the pests you have reported from your stay and I have relayed the information to our pest control company. We have stringent pest control policies in place that include regular inspections and treatments and I... More

Eden Prairie, Minnesota
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 10, 2013 via mobile

Stayed here for work last week. It looks new inside because it's been redone since the flood a couple of years ago. Looks very nice--see attached pictures. It is connected to the AmeriStar Casino with whom it shares a pool and workout room (between the two in the connected hallway). There is the standard hot/cold free breakfast at the Holiday... More

Was this review helpful? Yes 1
Bill V, Front Office Manager at Holiday Inn Council Bluffs, responded to this review
February 12, 2013

Dear vgroten, Thank you for choosing to spend a week here with us while you were working in town. We really appreciate the business. I would also like to thank you for all of the wonderful things you were able to share with the TripAdvisor community about our renovation. It is great to hear how much all of our hard... More

Huntsville, Alabama
Top Contributor
65 reviews 65 reviews
52 hotel reviews
Reviews in 38 cities Reviews in 38 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed December 23, 2012

I enjoyed staying at the HI for business in Omaha. The rooms were spacious and nice. The connection to Ameristar made it easy to get to restaurants and the casino without going out in the cold. Proximity to Omaha made it simple to get to meetings in a few minutes. Looked like the nicest hotel on the east side of... More

Was this review helpful? Yes 2
Bill V, Front Office Manager at Holiday Inn Council Bluffs, responded to this review
January 3, 2013

Dear trippin_it_up, Thank you for choosing to spend your time here in the Omaha\Council Bluffs area with us. We really appreciate your business. Your comment about us being the nicest hotel on the east side of the river really means a lot to us. There are quite a few hotels in Council Bluffs and the fact that you see us... More

New Orleans, Louisiana
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 8, 2012

This hotel is located on the Missouri River with a nice view from the lobby and lounge area as well as from the rooms on the river side of the building. The area shows signs of its obviously industrial past. (For example, there’s a grain elevator close by the hotel.) But the area is clearly undergoing a transformation as a... More

Was this review helpful? Yes 2
Bill V, Front Office Manager at Holiday Inn Council Bluffs, responded to this review
November 10, 2012

Dear CFH_NOLA, Thank you for choosing to spend your time in Council Bluffs with us. We really appreciate your business. It is great to hear all of the wonderful things you had to say about our hotel. River-views and our indoor passageway to the casino complex are two of our best features and we appreciate you letting everyone know about... More

New Orleans, Louisiana
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 15, 2012

This hotel is a very nice facility. Our room was large and very nicely furnished, including a sofa. The hotel is located on the Missouri River with a good view from the lobby and lounge area as well as from the rooms on the river side of the building. The area shows signs of its obviously industrial past. (There were... More

Was this review helpful? Yes 1
Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 22, 2012

I stayed two nights at the Holiday Inn this week. The check-in process was quick and the staff was friendly and helpful. My room was clean, the linens were nice and the bed was very comfortable. My room faced the river and I have to say the downtown city lights, coupled with the moon beaming off the river was beautiful... More

Was this review helpful? Yes 1
Bill V, Front Office Manager at Holiday Inn Council Bluffs, responded to this review
August 24, 2012

Dear Bubbles8990, Thank you for your wonderful review of our hotel. I am happy to hear that your conference here was a success! I will relay to our sales and conference department how well they did. I am also very happy to hear that your time in your guestroom left such a good impression. River-views are one of our best... More

Ameristar Casino Hotel Council Bluffs
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Additional Information about Holiday Inn Council Bluffs

Also Known As:
Holiday Inn Council Bluffs Hotel
Holiday Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Holiday Inn
Address: 2202 River Road, Council Bluffs, IA 51501
Phone Number:
Region: United States > Iowa > Council Bluffs
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 25 hotels in Council Bluffs
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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