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Red Roof Inn & Suites Council Bluffs

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500 30th Avenue, I- 80 at Exit 3 Council Bluffs, Council Bluffs, IA 51501 (Formerly Council Bluffs Settle Inn)
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1 room 1 guest
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Red Roof Inn & Suites Council Bluffs
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96 Reviews from our TripAdvisor Community

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Traveler rating
    13
    29
    24
    18
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (17)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (15)
All months
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Smelled so bad of cigarettes had a hard time breathing. I would pass on this one even if all you plan on doing is sleeping. Staff was ok but nothing special. Room was in need of a deep cleaning and update to the decor.

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Hi Daniel, Thanks for your feedback, we appreciate you taking the time to help us learn about what we can do to make a guests' stay more satisfying. I wanted to let you know that we are undergoing a reservation that will have all rooms complete with wood flooring, flat screen TV's, and updated decor in every room. We hope... More 

Colorado
Level Contributor
178 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived here very late in the evening. They did not have a good walk-in rate, but I found a better rate on an online site and booked it while sitting in their lobby. Rooms were very comfortable, and value was good. Good location directly off the highway, and a really good find for such a last-minute room.

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback! We are please you enjoyed your stay and hope to see you again soon. Thanks again. More 

Spearfish, South Dakota
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

This is an older hotel that has had many nice updates. The staff was very polite & helpful. Room was very clean! We loved that it was pet friendly; our room had wood-like laminate flooring, so it didn't smell at all like a pet friendly hotel! We got a good nights sleep. The beds were comfortable & the water pressure... More 

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback, Britta! We are pleased that you found our staff friendly and amenities accommodating. Hope to see you again soon! Thanks again. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We get to the hotel after a day of riding in the rain and was looking foward to getting out of wet clothing shower and dry clothing get to the room and it was never cleaned from last person beer bottles unmaid bed and dirty bathroom...I have pictures...go bad down to counter girl asked are u sure?? Mmm yea postive... More 

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Hi Lisa, I have been trying to reach you but have been unsuccessful to get a hold of you regarding your feedback regarding your stay. I'd ba happy to speak with you and address some of your concerns. Please contact the hotel directly and request to speak with the general manager. We do appreciate the feedback. Sincerely, Dalton More 

Travelers are raving about these Council Bluffs hotels

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It was decent enough for a few nights. The beds were comfy the staff was polite. It was pretty quiet where we were at. They had a nice pool along with a hot tub. They had a nice selection for the breakfast. All in all I would stay here again

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback and your business. We are pleased you were satisfied with your stay and hope to see you again in the future! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Passing through omaha on our way home stopped here. Looked decent from outside. I feel like they are trying to make this hotel better but they have work to do. After we parked we noticed several people walking around drinking and smoking in the parking lot. One guy with lots of tattoos sitting on a bench next to hotel was... More 

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback. We wish you would have stayed with us and given us the opportunity to serve your needs. We strive to promote a safe, friendly and welcoming atmosphere. We hope you consider us if you need hotel accommodations in our area in the future. More 

Des Moines, Iowa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2015

Perfect location with access to everything. The rooms were spotless (perhaps the cleanest motel I've ever stayed in). Everything looked new. Indoor pool area was awesome. As a business owner, I truly appreciate good personel, so I will never forget the friendly staff...Chantel, Amanda, Mke, etc helped make our stay a perfect one (thank you). FIVE STAR rating in my... More 

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to post a review and provide some feedback. We are pleased you enjoyed your stay and had good interactions with our staff. We hope to see you again in the future! Thanks again. Sincerely, Dalton V More 

cape coral
Level Contributor
164 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 16, 2015

Stayed there for one night and were surprised to get a different price at the front desk than the internet showed us. When asked about that was the answer they can't do about that but know it. So I left, booked via cellphone and had a cheaper price. Room was very clean but missed a fridge. Had 2 windows and... More 

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to post a review and provide some feedback. We hope you consider us again should you have the need for hotel accommodations in our area in the future. Thanks again. Sincerely, Dalton V General Manager More 

Portland, Oregon
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 12, 2015

Formerly the Settle Inn, this hotel is right by the interstate and looks like a cross between a lighthouse and a castle on the outside. The lobby is dark, with a seating area and fireplace that looks somewhere between "vintage" and "dated" and you can tell by the smell where the smoking rooms are... or were? It's an old smoke... More 

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to post a review and provides some feedback. I am sorry that parts of your experience were unsatisfactory but please that our staff was helpful and that the pool was enjoyable. We hope you consider us again should you have the need for hotel accommodations in the future. Thanks again! Sincerely, Dalton V General... More 

Davenport, Iowa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 8, 2015

I had made a reservation well in advance. Was checked in by a rude night clerk. Room was not per request. The room AC didn't work well, toilet seat was broken, seal around faucet was coming loose, and the noise level was bad. I had to go out and buy a fan to run for both the needed coolness and... More 

Was this review helpful? Yes
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Dear Guest, I am sorry your stay did not meet your or our expectations. You should be able to experience a pleasant staff and a comfortable room with which to stay in. We would have been happy to accommodate a move to a more suitable room if that would have been requested. We hope you will still consider us should... More 

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