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All 25 Council Bluffs hotels

Hampton Inn Council Bluffs

2.5 of 5 Hotel   |   2204 River Road, Council Bluffs, IA 51501
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Hampton Inn Council Bluffs
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76%
Ranked #4 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Joe W Lincoln, United States
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175 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Vail, Colorado
Top Contributor
50 reviews 50 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at this Hampton Inn, after a full day of driving, expecting at least Hampton Inn quality. (Wrong). This Hampton Inn is located adjacent and attatched, ( by a long corridor), to an Ameristar Casino, a rather depressing and dated one at that. Upon entering the room, we were greeted by an overpowering room deodorizer odor. The carpet was dirty,... More

Was this review helpful? Yes 2
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

Lincoln, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great experience -- we went to a concert and the shuttle service from the hotel back and forth was wonderful. The staff was so friendly and helpful. The breakfast had lots of choices and everything was served fresh.

Review collected in partnership with Hampton

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Keystone, South Dakota
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was fast and easy. Front desk was great and very knowledgeable. Opened the door to our room and the heat and smell were terrible. For some reason the heater was on in September. We were able to open the window in our room to air it out. That was very scary since we were on the 4th floor... More

Was this review helpful? Yes 11
Michigan
Contributor
18 reviews 18 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had this not been at the end of a week's worth of stays at similarly priced and featured hotels, all our issues with this property might not have seemed like such a big deal. Oh, wait. Yes they are. We have stayed at many Hampton Inns, and never had a bad experience. Until this one. I was third in line... More

Was this review helpful? Yes 6
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Thank you for choosing to stay at the Hampton Inn @ Ameristar. We truly appreciate your business. Also thank you for taking the time to review our property on Tripadvisor. I would like to start off by apologizing that your stay with us was a disappointment. We take pride in providing our guest with a great customer service and did... More

Riverside, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

There are no actual sit down restraunts near Hotel. Staff is not real helpful on where to go and eat. I had to just drive around until I found something. And with all of construction going on around Hotel it is alittle hard to get around. Parking lot was dusty and dirty from work going on around Hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Jennifer M. Thank you for staying with us at the Hampton Inn @ Ameristar and for giving us your feedback regarding your last stay with us. I apologize that the staff was not more helpful in giving you suggestions for a nice sit down restaurant in the area or for offering our complimentary shuttle service to take to several... More

McKinney, Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Thanks for the trip to the emergency room!! This place was horrible!! I guess smoke free doesn't mean smoke free anymore. As we walked into the room I was blasted by the most horrible, choking smell I have experienced in any hotel. I couldn't pin point the smell or the choking feeling in the back of my throat as we... More

Was this review helpful? Yes 3
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Thank you very much for choosing the Hampton Inn @ Ameristar. We truly appreciate your business. I would also like to thank you for taking the time out of your day to write a review regarding your experience at our property. At Hampton we pride ourselves on delivering superior customer service to each and every guest that stays with us.... More

Heber City, Utah
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hampton Inn in Council Bluffs is typical of Hampton Inns, clean, modern, spacious rooms and nicely appointed. There was a nice indoor pool and the breakfast was terrific. Great place for kids. The location is good, not far off I-29 and next to the casino. When we arrived, there had been a mixup with our reservation (through no fault... More

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Jetmore, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Enjoyed my recent stay in Council Bluffs. Could walk out back of the hotel and see the Missouri River. Breakfast was excellent with plenty of selection. Rooms were clean with comfortable beds. Just a covered walk away from Ameristar Casino. Right off I-29. Would stay again!

Review collected in partnership with Hampton

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Kansas City, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travel to The greater Omaha area several time a year. My preference is the Hampton Inn located next to the Ameristar Casino. I don't go the Casino but enjoy the Sports bar next door and dine at the steakhouse. The hotel is located close to I-80 and I-29.

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New Jersey
Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean! Friendly Staff! Classy furnishings in lobby and hotel rooms! Great selection at breakfast! Had a small problem with room lock - called Front Desk - had a person up to our room to fix in less than 5 minutes...I call that great customer service!!

Review collected in partnership with Hampton

Was this review helpful? Yes
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Additional Information about Hampton Inn Council Bluffs

Address: 2204 River Road, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Council Bluffs 2.5*
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Also Known As:
Hampton Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Hampton Inn

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