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Hampton Inn Council Bluffs

2.5 of 5 2204 River Road, Council Bluffs, IA 51501
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Certificate of Excellence 2014
Hampton Inn Council Bluffs
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Hampton Inn Council Bluffs
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197 reviews from our community

Traveler rating
    77
    71
    30
    13
    6
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50
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, South Dakota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have always had a good experience at Hampton Inn. This hotel needs some work. The shower was cold and the hot tub was out of order. The breakfast was great and the location is close to Mid America center and casinos.

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Altoona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel and the room was clean and the staff was friendly. The room was quiet and the heating unit worked properly. Good beds. When we walked in the lobby the fireplace was burning and that was nice. Complimentary breakfast was acceptable and the staff member there greeted us upon arrival. Would certainly stay there again and recommend this hotel to... More 

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Lincoln
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel on Saturday, January 24th. We got here an hour early and were surprised we could check in which was nice. I had asked for a king room on the top floor and an end room which we got. The room was nice, the bed was very comfortable, and our night stay was very quiet. We... More 

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Ridgetown
Top Contributor
480 reviews 480 reviews
75 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was a good location for us as it was close to the I80 and about where we wanted to stop for the night (heading east and past most Omaha morning traffic. We would have preferred to have a microwave and mini-fridge like many other Hamptons offer but the bowl of chili was all we needed after a large lunch... More 

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Maple Grove, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Over-all this is not my first choice of places to stay and I find it a much lower quality of all the Hamptons I have stayed in. If you want to gamble, it's close but I don't like to gamble on my nights sleep.

Review collected in partnership with Hampton

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Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

BROOKINGS
1 review
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here on a business trip. Was a little disappointed that there are no mini fridges or microwaves in the room. I dont like to always eat out and like cold beverages, so that was a drawback. I understand the marketing ploy though as the hotel is connected to the Ameristar Casino... they want you to spend your time... More 

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Moorhead, Minnesota
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel on the way to a big football game. The staff was courteous and the rooms a good size and clean. Wish there had been a mini fridge in room. Breakfast was good. My son used the pool and had fun. It was small and a little cool but he said it was fun.

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1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times the staff has always been helpful and friendly. I have always had a speedy check in and check out. The place is very clean and quiet. The hotel is at a great location located on the banks of the Missouri River close to the casinos, shops, restaurants and downtown Omaha.

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Magnolia, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Not happy with the room - smelled like smoke and all they wanted to do was come up to the room and spray febreeze!! As a Hilton honors member they should have at least offered to move me to another room.

Review collected in partnership with Hampton

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Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping staff to prevent this from happening in the future.... More 

Holland, Michigan
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice place to stay. Easy to get to and a good location for traveling needs. Lots of restaurants in the area as well as several casinos. The staff is friendly and helpful. We had a king size bed that was so comfortable that we hated to leave the next morning.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Council Bluffs

Address: 2204 River Road, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Council Bluffs 2.5*
Number of rooms: 98
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Also Known As:
Hampton Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Hampton Inn
Hotel Style:
#4 Romantic Hotel in Council Bluffs
#5 Business Hotel in Council Bluffs

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