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AmericInn Council Bluffs

1000 Woodbury Ave, Council Bluffs, IA 51503
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AmericInn Council Bluffs
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (20)
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Delhi, Iowa
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I was traveling home on a Saturday night after a basketball camp with 8 boys- our team typically stays at Marriott properties, but for some reason, most of the town of Omaha and Council Bluffs were booked up tonight. I've had some good experiences at AmericInns, so I thought I'd give this a shot. My fault, won't happen again. We... More 

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Macomb, Michigan
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Come on people. Our room was clean, comfy and WiFi easy to connect to. The pool was perfect, way cleaner than a hotel we stayed at for 3 x the price. Breakfast was basic but good. Probably should not all it a warm breakfast but I get it. We were driving from Michigan to Denver and needed a room at... More 

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Knox, Indiana
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

This was, by far, the worst hotel in which I have ever stayed. We were driving through the area on our way home and grabbed a room at around 11:00 pm. We were pleased they had a room available that was large enough to accommodate our family. When we arrived in the room, however, it was clear that housekeeping took... More 

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Travelers are raving about these Council Bluffs hotels

Des Moines, Iowa
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent room with a good breakfast. When we checked in they had us in a king for 3 of us, they caught up to us in the hall and said they could put us in 2 queens so we went back to the front desk and they gave us a new room which was still a king room. It was... More 

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danner001, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for your recent stay at AmericInn Council Bluffs, I am sorry you had confusion upon check in. We do hope that you give us a second try should you be in the area againg Dann General Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

We were very pleased with this AmericInn. We needed a place for just one night on our way up to visit our granddaughter. We decided to stay here after reading some of the more recent reviews of this motel and we not disappointed. It is a very friendly and affordable place to stay. Our room was nice, clean and had... More 

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Dan_HotelGM, Manager at AmericInn Council Bluffs, responded to this review

Thank you for chosing AmericInn while in Council Bluffs, Thank you for your great review! We hope you come see us again! More 

Loveland, CO and Mt. Vernon, IA
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Simply put, I was overcharged, and the desk clerk couldn't quite figure out how to correct it, and ultimately later a manager called to say that the situation would be corrected. Still, it put me in position to have to beg for my money back. Here's the shenanigan: I was given a $75 credit voucher, then it was taken away.... More 

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Dan_HotelGM, Manager at AmericInn Council Bluffs, responded to this review

Thank you for chosing AmericInn while in Council Bluffs, I am sorry about the billing confusion, I have reviewed your bill and I think everything is in order. Should you have any questions, please feel free to give me a call . Dann More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Traveling with our dog so needed a pet-friendly accommodation and we got last pet room. Staff was nice 2 Queen beds. Pulled back covers & sheet on first and all kinds of hair on sheet. Went to other queen but not much better. Burn holes, tears, on cover, blanket & sheets. Disgusting. We arrived after midnight so too tired to... More 

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Dan_HotelGM, Manager at AmericInn Council Bluffs, responded to this review

Thank you for your recent stay at AmericInn Councl Bluffs. I am sorry that you had a negitive experience, I have shared the survey with my staff and we have set new cleaning, and inspections procedures in place. Please feel free to contact me should you have any further questions Dann Sutton More 

Portland, Oregon
2 reviews
5 of 5 stars Reviewed June 22, 2015

Suite was spacious and clean; layout was good for families or just two people needing a bit of 'space'. Bed was comfortable and room quiet in spite of being close view of highway. This hotel was very good value for money. The suite layout allowed the children to go to bed on time. The room appeared to be new and... More 

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thanks for you great review. We hope you will visit us again when you are in the area! Dann & Staff General Manager More 

Albert Lea
1 review
1 of 5 stars Reviewed June 18, 2015

We are very happy with the AmericInn chain and prefer this chain of hotels over many others. We have only had Positive stays in our MN state. In my opinion this particular was not as clean or maintained as well as what I have grown accustomed to. We cut our trip short by a whole day because there is no... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
danner001, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for your recent stay at AmericInn Council Bluffs, I apologize that your experience was not what you are used to with AmericInn, Your comments will be used in future training for my staff. I hope you may give us a second chance should you return to the area. Dann More 

Geneva
1 review
4 of 5 stars Reviewed June 17, 2015

We were very happy with our overnight here. The Staff helped with smooth check in and were very happy to answer our questions. We had a very good sleep....beds were comfortable. Breakfast was hearty. We would recommend this hotel to others and do look forward to staying there again.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
danner001, General Manager at AmericInn Council Bluffs, responded to this review

Thanks for the great review! We hope you come see us again! Dann Sutton General Manager! More 

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