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All 25 Council Bluffs hotels

AmericInn Council Bluffs

2.5 of 5 Hotel   |   1000 Woodbury Ave, Council Bluffs, IA 51503
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AmericInn Council Bluffs
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Ranked #22 of 25 Hotels in Council Bluffs
A recent review
5 of 5 stars Reviewed November 17, 2014
705cherylb Bureau
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51 reviews from our community

Traveler rating
    11
    6
    11
    7
    16
See reviews for
26
8
3
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Spring Green, Wisconsin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I will not be staying here again! This was a huge disappointment because I have stayed at other AmericInn's and have never experienced this poor quality. The hallway stunk like stale smoke. It looks old and needs updating. The room was unclean, the bed looked like it was thrown together, and ants in the bathroom. Not what I expected from... More 

Review collected in partnership with AmericInn Hotels and Suites

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Bureau
1 review
5 of 5 stars Reviewed November 17, 2014

can't say a bad thing about the whole experience. Recommend it highly. Room was clean ,quiet, easily accessible. Staff was very helpful. We visit the area 2-3 times a year for days at a time and will be staying here.

Review collected in partnership with AmericInn Hotels and Suites

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for sharing your experiences and comments. The entire team at Americinn Council Bluffs, IA would like to thank you for your compliments. We are extremely pleased to know that you enjoyed your stay and that when you come to Council Bluffs, IA you always stay with us. The Americinn in Council Bluffs, IA offers lodging options to suit... More 

Rogers, Arkansas
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 13, 2014

This is an older AmericInn, but seems to be recently partially renovated. Maria (I think that was her name) at the front desk was extremely friendly and made you feel at home... She was a breath of fresh air after driving for hours. The room was clean, with a good sized mini fridge, microwave, flat-screen TV. The bed was comfy.... More 

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for your feedback and compliments for Americinn Council Bluffs, IA. We are very pleased and grateful for such a positive feedback surrounding our services and great amenities that our hotel offers. Each comment is very important to us and helpful in improving our services. We are fortunate and are also very proud of our associates, their friendliness and... More 

South Dakota
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed October 28, 2014

We stayed here for a soccer tournament but checked out after just one night. The rooms were musty smelling, the bathroom had mold, and the milk was out of date in the breakfast. We were happy to pay $30 more to stay at a different hotel in downtown Omaha. The staff was very friendly and check in was quick. WiFi... More 

Review collected in partnership with AmericInn Hotels and Suites

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for sharing your experiences and compliments at Americinn Council bluffs hotel. Our goal at Americinn Council Bluffs, IA is to provide services that are second to none. In reading your comments, I am sorry to hear that we have fallen a bit short from that goal during your stay with us. Our staff is always willing and ready... More 

A TripAdvisor Member
1 of 5 stars Reviewed October 18, 2014

Please do not stay at this hotel, I travel a lot for my job, and stay at a lot of different properties, and this hotel was one the dirtiest I have ever stayed at. I didn't expect to see stains on the curtains. Oh my god - the comforter was beyond dirty. I was so disgusted by I the entire... More 

Review collected in partnership with AmericInn Hotels and Suites

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for sharing your experiences at Americinn Council bluffs hotel. I apologize that your experience was anything less than satisfying. Our associates have been trained to address and resolve any situation that does not meet our high standards. When problems or issues are reported during the stay, we make sure that a fix is provided right away. However, it... More 

West Branch
1 review
5 of 5 stars Reviewed September 30, 2014

Easy to locate, right off of I-80. Clean motel with secure rooms, friendly staff and great biscuits and gravy. Quiet and comfortable. I will be back to this motel chain when traveling. I have stayed at Council Bluffs and Boone, Iowa motels.

Review collected in partnership with AmericInn Hotels and Suites

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for your comments on our hotel, team members and our services. Please know that your feedback is extremely valuable to us. As our guest, you can expect warm hospitality and clean comfortable rooms, where everything works to make your stay trouble-free and enjoyable. We work hard to earn our reputation as the best value under the sun. Our... More 

Loveland, Colorado
Top Contributor
65 reviews 65 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 22, 2014

This was the second time we stayed at the hotel on our way through. We chose this hotel because of the brand name and were working on a promotion. After we arrived we realized we should have found a different place to stay. Although the front desk area was nice, we had a room that needed lots of work. It... More 

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for sharing your experiences. We apologize you were not satisfied with the condition of the hotel and your room during your stay. We appreciate you taking the time to share your experience as your comments are valued and will be used to consider improvements in the future. Dan More 

Council Bluffs, Iowa, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014

The House Keeping gals I came in contact were very friendly~ Breakfast was ok. The Manager on duty was pre-occupied with her cell phone and seems not interested with our requests. She was bad mouthing workers there in a not so nice manner. Our family and our companies will no longer stay at a Hotel that employs workers under the... More 

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Dan_HotelGM, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We have made changes into our management and I have taken over as the new General Manager. Please call me directly so I may get... More 

Collins
1 review
3 of 5 stars Reviewed September 8, 2014

Everyone except 1 of the staff (John) was very friendly and accomodating, but John ruined our experience. He was very rude, forced us out of the pool at 10:20PM when it closed at 11:00PM because he wanted to swim laps himself before his shift started. We were told staff weren't even allowed to use the pool, let alone kick out... More 

Review collected in partnership with AmericInn Hotels and Suites

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Janet_D_11982, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for sharing your experiences. I apologize that your experience was anything less than satisfying. Your comments are valued and will be used to consider improvements in the future. I have addressed your concerns with our team members. Again, we apologize for the inconvenience during your stay and hope you to return to us for the best value and... More 

Marshalltown
1 review
4 of 5 stars Reviewed August 22, 2014

Visited this facility on a business trip to the Council Bluffs area. Friendly staff, very clean room, clean bathroom, good quality towels, coffee maker in room, bed was comfortable, room was good. This is an older facility but maintained well, our room looked freshly painted. Staff very pleasant and helpful.

Review collected in partnership with AmericInn Hotels and Suites

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Janet_D_11982, General Manager at AmericInn Council Bluffs, responded to this review

Thank you for this spectacular review. I am glad we exceeded your expectations and provided you with an amazing experience at Americinn Council Bluffs, IA. It was indeed a pleasure to read your comments and I would very much like to thank you, for the time you have taken to offer your feedback. It is only with such feedback that... More 

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Additional Information about AmericInn Council Bluffs

Address: 1000 Woodbury Ave, Council Bluffs, IA 51503
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Council Bluffs 2.5*
Number of rooms: 81
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