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Ameristar Casino Hotel Council Bluffs

2200 River Road, Council Bluffs, IA 51501
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Ameristar Casino Hotel Council Bluffs
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Ameristar Casino Hotel Council Bluffs
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143 Reviews from our TripAdvisor Community

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Traveler rating
    68
    40
    16
    10
    9
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27
78
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Ameristar Casino Hotel Council Bluffs
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5 of 5 stars Reviewed 3 weeks ago

My brother in Florida had made reservations at Ameristar in Council Bluffs. I live in Red Oak, Iowa. I made reservations when I heard he and his family was going to be in town. My niece with her family came down from Minnesota to visit. We wanted to be close but the hotel didn't think they could accomodate us. To... More 

Was this review helpful? Yes
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

We're glad that we were able to be a memorable part of your visit! Thanks for the great review! More 

Seattle
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was large and quite comfortable, over-looking the casino boat and the river. Several good restaurant choices. A very enjoyable one night stay. The casino boat is part of the hotel, and it is a lot of fun to play the machines.

Was this review helpful? Yes 1
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

We're blushing! Thanks for the great review! Come back and see us soon. More 

Bayport, New York, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2015

We stayed here on Memorial Day Weekend 5/25/2015 on our way to Henry Doorly Zoo. The hotel room was very clean and big with a whirlpool tub, and a large walk in shower. This Hotel gives you free Wi-Fi which a lot of other hotels we stayed at charged extra for. The buffet was excellent and quite inexpensive. Just be... More 

Was this review helpful? Yes 1
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Those whirlpool tubs are great, aren't they? Thank you for taking the time to write a review. More 

1 review
3 of 5 stars Reviewed June 3, 2015 via mobile

Had a great time at this casino as I don't go much! My room was great small fridge comfortable beds nice bathroom. I'm a non smoker so my only complain is the smell in the casino is terrible. The casino is losing so much money by allowing smoking we left so early cause even my friends who are smokers felt... More 

Was this review helpful? Yes
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to provide us with some valuable feedback. We truly appreciate it and will take it into consideration as we continue to improve our guest experience. More 

Houston
Level Contributor
491 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed April 20, 2015

Friendly staff. The rooms are clean and comfortable. We had a room with a whirlpool tub in the living room. Not luxurious but functional and clean. Nice selection of places to eat and convenient to the casino. Nice entrance atrium environment.

Was this review helpful? Yes 2
Boulder, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 18, 2015

Horrible service from the moment we walked in. The room we reserved was somehow not available although we booked online two weeks prior to checking in. How does that happen? The front desk clerk was very rude and did not apologize but seemed annoyed as though we were bothering her. We booked for 3 nights but decided to stay only... More 

Was this review helpful? Yes 2
La Vista, Nebraska
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 7, 2015

Check-in was easy and quick. The front desk staff were very friendly and helpful. I had reserved the whirlpool room and it was very nice. The bathroom was huge with the toilet and shower in a separate area with double sinks. The shower is big enough to fit two people at once. The whirlpool was wonderful and it was thoroughly... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 24, 2015

Decent hotel. The valets are rude, the rooms are over priced. There is only a tiny refrigerator and no microwave in the room. The bed is comfortable. Do not try to check in before 3 pm. The desk clerk will be too busy on the phone with a personal call. If you are going to eat at any of the... More 

Was this review helpful? Yes 1
Holbaek, Denmark
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 23, 2015

We had one night in Omaha / Counsil Bluffs and the Ameristar Casino Hotel was a solid choice with good and clean rooms, various bars and restaurants and obviously the casino, which we didn't visit. But others obviously did. It seemed to be popular.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 4, 2015

To start off with, I did not stay at their property. My parents were going there for their 30th wedding anniversary. I wanted to get them something nice at the room when they arrived. I called the hotel to see what all they offered and if they had any suggestions. They said they did not know my parents so they... More 

Was this review helpful? Yes 6
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