We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ameristar Casino Hotel Council Bluffs

Certificate of Excellence
2200 River Road, Council Bluffs, IA 51501
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ameristar Casino Hotel Council Bluffs
Professional photos View all
Browse nearby
Ameristar Casino Hotel Council Bluffs
Write a Review

129 reviews from our community

Traveler rating
    63
    35
    12
    10
    9
See reviews for
21
71
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (37)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (27)
All months
There are newer reviews for Ameristar Casino Hotel Council Bluffs
See the most recent reviews
Bella Vista, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 19, 2014

My room was roomy, comfortable king bed, very clean. The problem was in the casino for me. For blackjack, they had 1 table each of $5, $10, $15 and all the rest were $25. It was easy to find seats at the $25 tables, but very difficult at the $5 & $10. That was very disappointing for me as I... More 

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 18, 2014

We have stayed at Ameristar several times for a weekend getaway, and it is a very nice place to stay. The rooms are always very clean and the staff is very helpful when needed. The only suggestion I have for future hotel patrons is that you do NOT want to get a room anywhere on the 2nd floor above the... More 

Was this review helpful? Yes 3
Spring Hill TN
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 7, 2014

We stayed here instead of west Omaha. It was fun and easy to get into Omaha when we wanted. The room was spacious with a comfy chaise and nice desk area. The vanity area was small but it had an awesome lighted makeup mirror! We enjoyed breakfast at Bella's and the buffet was very good too. The sports bar had... More 

Was this review helpful? Yes
Omaha, Nebraska
Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 13, 2014

The hotel itself was acceptable. Room was clean. Jeremy, the person working the front desk, was not good at all. He was working on something on his computer when we walked up to check in and did not greet us. I finally asked if there was anyone else there to help him at the front desk. I tried not to... More 

Was this review helpful? Yes 3
Fort Collins, Colorado
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 4, 2014

When you walk into the hotel, it looks like a street scene. We had a king bed that was so comfortable. The hotel was very clean and the staff could not have been nicer. In fact everyone at the resort was extremely helpful and nice. Had dinner at the buffet, large selection of food and deserts. Even won a little... More 

Was this review helpful? Yes 1
Denver, North Carolina
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed November 3, 2014

Was traveling on business/pleasure. Very much looking forward to staying at Ameristar, since I have visited both Kansas City and St. Charles. However, the person working the Front Desk was so incredibly unpleasant, there was no coming back. She had a similar attitude the week before when my husband was there. After seeing similar comments, it's a pretty sure bet... More 

Was this review helpful? Yes 3
Lincoln
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 31, 2014

We love Ameristar Hotel. The service and accommodations are outstanding! Beds are comfortable and the walk-in showers are roomy. If in the Omaha area, choose Ameristar. Free shuttle to other casinos and the airport.

Was this review helpful? Yes
Prescott, Arizona
Top Contributor
51 reviews 51 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 19, 2014

stayed the night here and loved it ,great dinning ,gambling ,and hotel .the staff was very kind and everything was clean.casino floats on the water of the missouri river.easy to get to and lots of garage parking.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 12, 2014

To start the ladies at the front desk were rude we did not even get a hello. They handed us our room key and sent us off. Lucky for us a nice patron showed us to the elevator. Went back and forth to the casino on our third time in at 9pm they told us the casino would be closed... More 

Was this review helpful? Yes 2
Oxford, Iowa
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 3, 2014

We stayed here for two nights and have been here many times before. The staff is very friendly and outgoing. They usually will greet you first and are very helpful. The hotel maids do an excellent job of cleaning. The bed was comfortable. I had trouble with the TV remote but one call to the front desk brought a new... More 

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for sharing your review, Retired1939. It is great to hear about your wonderful stays. We work hard to provide a pleasant experience for all our guests and it certainly sounds we achieved this for you. I will pass along your kind words to our housekeeping and front desk team. Thank you for continuing to be our guest. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
View from room (1)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question