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Ameristar Casino Hotel Council Bluffs

4.0 of 5 2200 River Road, Council Bluffs, IA 51501
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Certificate of Excellence 2014
Ameristar Casino Hotel Council Bluffs
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Ameristar Casino Hotel Council Bluffs
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123 reviews from our community

Traveler rating
    62
    35
    10
    9
    7
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20
68
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Papillion, Nebraska, United States
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Called to try and reserve a certain suite and was met with a Very rude person after being transferred from reservations , was told they only give out the suite to big player? What so OK just asking to reserve a room can't play if I don't stay right? I should be able to get a room I want to... More 

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Topeka, Kansas
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We were booked into this hotel for a sporting event for three days, not to gamble as did probably 30-50 additional families which all had underage players. From the moment you walked in the door you could smell cigarette smoke. We ate at one of the restaurants while we were there and by the time we returned to our rooms... More 

Was this review helpful? Yes 1
Des Moines, Iowa
Top Contributor
50 reviews 50 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was not your average room. 2 bathrooms, hot tub, lots of windows, king bed, fireplace, couch, desk, 2 TV's, huge rooms. Stayed overnight because we had to be in the city for appointments early the next day. Great room not something that we do everyday but really nice if you can get it.

Was this review helpful? Yes 1
Des Moines, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 29, 2014

My wife and I stayed in a whirlpool suite at the Ameristar and it was great. The room was very clean and well-kept. The restaurant downstairs was quite nice also. The hallways did get a little loud late in the evening but that is not the hotels fault. Great place to stay, worth the money!

Was this review helpful? Yes 1
Bella Vista, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 19, 2014

My room was roomy, comfortable king bed, very clean. The problem was in the casino for me. For blackjack, they had 1 table each of $5, $10, $15 and all the rest were $25. It was easy to find seats at the $25 tables, but very difficult at the $5 & $10. That was very disappointing for me as I... More 

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Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 18, 2014

We have stayed at Ameristar several times for a weekend getaway, and it is a very nice place to stay. The rooms are always very clean and the staff is very helpful when needed. The only suggestion I have for future hotel patrons is that you do NOT want to get a room anywhere on the 2nd floor above the... More 

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Spring Hill TN
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 7, 2014

We stayed here instead of west Omaha. It was fun and easy to get into Omaha when we wanted. The room was spacious with a comfy chaise and nice desk area. The vanity area was small but it had an awesome lighted makeup mirror! We enjoyed breakfast at Bella's and the buffet was very good too. The sports bar had... More 

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Omaha, Nebraska
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 13, 2014

The hotel itself was acceptable. Room was clean. Jeremy, the person working the front desk, was not good at all. He was working on something on his computer when we walked up to check in and did not greet us. I finally asked if there was anyone else there to help him at the front desk. I tried not to... More 

Was this review helpful? Yes 3
Fort Collins, Colorado
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2014

When you walk into the hotel, it looks like a street scene. We had a king bed that was so comfortable. The hotel was very clean and the staff could not have been nicer. In fact everyone at the resort was extremely helpful and nice. Had dinner at the buffet, large selection of food and deserts. Even won a little... More 

Was this review helpful? Yes 1
Denver, North Carolina
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 3, 2014

Was traveling on business/pleasure. Very much looking forward to staying at Ameristar, since I have visited both Kansas City and St. Charles. However, the person working the Front Desk was so incredibly unpleasant, there was no coming back. She had a similar attitude the week before when my husband was there. After seeing similar comments, it's a pretty sure bet... More 

Was this review helpful? Yes 2
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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Council Bluffs

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