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All 25 Council Bluffs hotels

Ameristar Casino Hotel Council Bluffs

4.0 of 5 Hotel   |   2200 River Road, Council Bluffs, IA 51501
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Ameristar Casino Hotel Council Bluffs
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Ranked #4 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Dynaglide05 Council Bluffs, Iowa
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109 reviews from our community

Traveler rating
    58
    30
    8
    8
    5
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16
62
5
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Council Bluffs, Iowa
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable, the rooms are really nice and modern. The hotel is away from the casino and is very quiet! Would stay there again anytime! The staff is very friendly and helpful.really enjoyed staying there and I am looking forward to my next stay

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Waukesha, Wisconsin, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We recently spent 4 days at this hotel. The Hotel & Casino were beautiful. The rooms were very clean and spacious. Our hotel room overlooked the Missouri river and had a beautiful view of the downtown skyline. We ate at all the restaurants in the hotel and loved them all. The food was excellent and the price was reasonable. This... More

Was this review helpful? Yes 1
Kansas City, Missouri
Contributor
16 reviews 16 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 25, 2014

The room was nothing big and fancy, but it was clean and comfortable. We came to gamble and did plenty of that. We were very disappointed in the food options. We did not eat anything at the casino, but went to Omaha to the Bohemian Cafe for dinner. Check my review on that. It was wonderful and very close to... More

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Westminster, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

No complaints at this hotel. Clean rooms, good food, everything was excellent. Large rooms, very clean, nice sports bar and staff was very helpful. Casino was slots and no table games. You could smoke on some floors at the casino and not on others.

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Iowa
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed 2 nights at the Ameristar to go to the zoo and the Lauritzen Gardens. Our room was clean and beds weren't to uncomfortable for our bad backs. Liked that the potty was separate from sink area. We got a better price on our room reserving online than calling hotel directly which isn't usually the norm for us. Housekeeping friendly... More

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Oketo, Kansas
1 review
3 of 5 stars Reviewed July 28, 2014

Charming but could have been a little cleaner. Smoke filled casino and elevator wreaked. There were no specials for couples, anniversaries, birthdays, etc. or massages available with specialty wine or other drink discounts for those couples celebrating. WE did enjoy the restaurants and sports bar and pool.

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Onawa, Ia
Top Contributor
60 reviews 60 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed July 23, 2014

Nice Large rooms which are very clean. Front desk help are very friendly and helpful. We had lots of fun at the Casino and will definitely stay there again. They have free Wyfi which the Harrah's Hotels do not offer.

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for sharing your review, Marge22. I'm so happy to hear you your received friendly service from the front desk and enjoyed the casino and spacious rooms. Thank you for being our guest. We hope to see you soon again. More

Amherst, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2014

We stayed here on our way back home from Colorado. Hotel rate was very cheap (as the case for most casino hotels). We ate at one of the restaurants inside the casino and the food was excellent though pretty pricey. The room had a comfortable lounger chair, king size bed was extremely comfortable. Shower needed some help as even though... More

Was this review helpful? Yes 1
Jackson, tn
Top Contributor
59 reviews 59 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 1, 2014

Location has a great personality: on the river, skylight atrium, attractive restaurants and a sports bar with good food. Casino is three floors located on a riverboat theme. Rooms pleasant and well appointed. Huge change from the Harrah's down the road. Slots a little tight but the beer is cold. Highly recommend.

Was this review helpful? Yes 1
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review! We are very pleased that you enjoyed your visit with us. We hope to see you again soon! More

West des moines
1 review
1 of 5 stars Reviewed June 21, 2014 via mobile

We spent over 300 for one night at the hotel. Cable didn't work, no coffee maker, poor water pressure, customer service levels were low. Overall bad experience. Which is to bad because our time at the casino was great, we won't be returning and will be telling everyone we know about the experience.

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for sharing your feedback. I am so sorry for this experience. We strive to provide unmatched service and comfortable rooms with convenient amenities. What you describe certainly does not meet our standard. We would like to extend a personal apology. Please feel free to write us at Guest.Services@PNKmail.com. Thank you for being our guest and we do hope... More

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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
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