We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ameristar Casino Hotel Council Bluffs

Certificate of Excellence
2200 River Road, Council Bluffs, IA 51501
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ameristar Casino Hotel Council Bluffs
Professional photos View all
Browse nearby
Ameristar Casino Hotel Council Bluffs
Write a Review

129 reviews from our community

Traveler rating
    63
    35
    12
    10
    9
See reviews for
21
71
6
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (37)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (27)
All months
Houston
Top Contributor
395 reviews 395 reviews
106 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Friendly staff. The rooms are clean and comfortable. We had a room with a whirlpool tub in the living room. Not luxurious but functional and clean. Nice selection of places to eat and convenient to the casino. Nice entrance atrium environment.

Was this review helpful? Yes
Boulder, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Horrible service from the moment we walked in. The room we reserved was somehow not available although we booked online two weeks prior to checking in. How does that happen? The front desk clerk was very rude and did not apologize but seemed annoyed as though we were bothering her. We booked for 3 nights but decided to stay only... More 

Was this review helpful? Yes 1
La Vista, Nebraska
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check-in was easy and quick. The front desk staff were very friendly and helpful. I had reserved the whirlpool room and it was very nice. The bathroom was huge with the toilet and shower in a separate area with double sinks. The shower is big enough to fit two people at once. The whirlpool was wonderful and it was thoroughly... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Decent hotel. The valets are rude, the rooms are over priced. There is only a tiny refrigerator and no microwave in the room. The bed is comfortable. Do not try to check in before 3 pm. The desk clerk will be too busy on the phone with a personal call. If you are going to eat at any of the... More 

Was this review helpful? Yes 1
Holbaek, Denmark
Top Contributor
92 reviews 92 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We had one night in Omaha / Counsil Bluffs and the Ameristar Casino Hotel was a solid choice with good and clean rooms, various bars and restaurants and obviously the casino, which we didn't visit. But others obviously did. It seemed to be popular.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 4, 2015

To start off with, I did not stay at their property. My parents were going there for their 30th wedding anniversary. I wanted to get them something nice at the room when they arrived. I called the hotel to see what all they offered and if they had any suggestions. They said they did not know my parents so they... More 

Was this review helpful? Yes 3
Papillion, Nebraska, United States
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 27, 2015

Called to try and reserve a certain suite and was met with a Very rude person after being transferred from reservations , was told they only give out the suite to big player? What so OK just asking to reserve a room can't play if I don't stay right? I should be able to get a room I want to... More 

Was this review helpful? Yes 3
Topeka, Kansas
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2015

We were booked into this hotel for a sporting event for three days, not to gamble as did probably 30-50 additional families which all had underage players. From the moment you walked in the door you could smell cigarette smoke. We ate at one of the restaurants while we were there and by the time we returned to our rooms... More 

Was this review helpful? Yes 2
Des Moines, Iowa
Top Contributor
57 reviews 57 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 4, 2015

This was not your average room. 2 bathrooms, hot tub, lots of windows, king bed, fireplace, couch, desk, 2 TV's, huge rooms. Stayed overnight because we had to be in the city for appointments early the next day. Great room not something that we do everyday but really nice if you can get it.

Was this review helpful? Yes 2
Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 29, 2014

My wife and I stayed in a whirlpool suite at the Ameristar and it was great. The room was very clean and well-kept. The restaurant downstairs was quite nice also. The hallways did get a little loud late in the evening but that is not the hotels fault. Great place to stay, worth the money!

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
View from room (1)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question