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All 25 Council Bluffs hotels

Ameristar Casino Hotel Council Bluffs

4.0 of 5 Hotel   |   2200 River Road, Council Bluffs, IA 51501
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Ameristar Casino Hotel Council Bluffs
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79%
Ranked #5 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Marge22 Onawa, Ia
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103 people have reviewed this hotel

Traveler rating
    55
    28
    7
    8
    5
See reviews for
16
58
5
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Onawa, Ia
Top Contributor
60 reviews 60 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice Large rooms which are very clean. Front desk help are very friendly and helpful. We had lots of fun at the Casino and will definitely stay there again. They have free Wyfi which the Harrah's Hotels do not offer.

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Amherst, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our way back home from Colorado. Hotel rate was very cheap (as the case for most casino hotels). We ate at one of the restaurants inside the casino and the food was excellent though pretty pricey. The room had a comfortable lounger chair, king size bed was extremely comfortable. Shower needed some help as even though... More

Was this review helpful? Yes 1
Jackson, tn
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location has a great personality: on the river, skylight atrium, attractive restaurants and a sports bar with good food. Casino is three floors located on a riverboat theme. Rooms pleasant and well appointed. Huge change from the Harrah's down the road. Slots a little tight but the beer is cold. Highly recommend.

Was this review helpful? Yes 1
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review! We are very pleased that you enjoyed your visit with us. We hope to see you again soon! More

West des moines
1 review
1 of 5 stars Reviewed June 21, 2014 via mobile

We spent over 300 for one night at the hotel. Cable didn't work, no coffee maker, poor water pressure, customer service levels were low. Overall bad experience. Which is to bad because our time at the casino was great, we won't be returning and will be telling everyone we know about the experience.

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for sharing your feedback. I am so sorry for this experience. We strive to provide unmatched service and comfortable rooms with convenient amenities. What you describe certainly does not meet our standard. We would like to extend a personal apology. Please feel free to write us at Guest.Services@PNKmail.com. Thank you for being our guest and we do hope... More

Hutchinson, KS
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 14, 2014

We've previously stayed at the Ameristar Casino Hotels in Kansas City and Black Hawk and were not disappointed with our whirlpool king room. We had a problem with TV reception the first night and with a lamp not working another day. Both were fixed after letting the front desk know. We also would have liked a better view of the... More

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stopped here on our way across the country. It is located right off I80 & directly across the river from Omaha with lovely views off the City from our room. Very nice,clean room. Lovely lobby with gift shop & 3 resteraunts. We really liked the Casino. Loaded with the types of penny machines we prefer. Fun visit!!!

Was this review helpful? Yes 1
Centennial, Colorado
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 25, 2014

We have been enjoying Ameristar Council Bluffs for over three years and always noticed how friendly the staff treated us, well that was until we checked in this time for a five day visit. You would think the Front Desk staff would we warm, friendly & inviting. The older women at the desk was so unplesant we check out after... More

Was this review helpful? Yes 3
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Ron, thank you for sharing your feedback. We strive to make our guests' visits welcoming and pleasantly memorable. The front desk experience you describe certainly does not meet our standards. I sent this review to our hotel management team. Additionally, I let our food and beverage team know about the outstanding service you received from Lita. Thank you for allowing... More

Marengo, Illinois
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2014

Ameristar Casino Hotel Council Bluffs IA. Great rooms. Great room service and LOTS of play on slots in their casino. Excellent restaurants. Nice sports bar. Everything you need in one spot. I Gamble over 9 states. I have done them all. Ameristar is fun! And that's what it's about right! I would stay here, not bothering with Harrah's or Horseshoe,... More

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Orange County, CA
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 6, 2014

Recently stayed at this hotel when traveling to the Midwest. The room was nice. Very roomy, nice view and quiet. We arrived at 11:00 p.m. and found out there was nowhere in the hotel to get food at that hour. No coffee maker in the room either. The employees were very friendly and did direct us to places to get... More

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for sharing your experience. I apologize for the inconvenience of lack of late night food outlets. I am, however please our staff was able to assist in directing you to the nearest restaurant location. I will forward your concern along to our property staff. Thank your for being our guest and we do hope to see you soon... More

Chicago
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 5, 2014

Stayed at the Ameristar Council Bluffs recently during a weekend meeting. Knowing it was a newer hotel, I went ahead and tried (it after staying at Harrah's before) and I was not disappointed. The standard deluxe room was pretty spacious, bed and bedding comfortable, safe in room, coffee maker, flat screen HD, free wifi, not a huge bathroom but adequate... More

Was this review helpful? Yes
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

We are extremely pleased of your pleasant stay with us. We are happy to hear that our hospitality standards are to your liking :) We are definitely satisfied with your recommendation and hope that you visit us again, hopefully soon :) More

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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Council Bluffs
Hotel Class
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 
Number of rooms
160

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