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Ameristar Casino Hotel Council Bluffs

4.0 of 5 2200 River Road, Council Bluffs, IA 51501
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Certificate of Excellence 2014
Ameristar Casino Hotel Council Bluffs
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Ameristar Casino Hotel Council Bluffs
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116 reviews from our community

Traveler rating
    61
    31
    9
    9
    6
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18
66
5
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Omaha, Nebraska
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself was acceptable. Room was clean. Jeremy, the person working the front desk, was not good at all. He was working on something on his computer when we walked up to check in and did not greet us. I finally asked if there was anyone else there to help him at the front desk. I tried not to... More

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Fort Collins, Colorado
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When you walk into the hotel, it looks like a street scene. We had a king bed that was so comfortable. The hotel was very clean and the staff could not have been nicer. In fact everyone at the resort was extremely helpful and nice. Had dinner at the buffet, large selection of food and deserts. Even won a little... More

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Davidson, North Carolina
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Was traveling on business/pleasure. Very much looking forward to staying at Ameristar, since I have visited both Kansas City and St. Charles. However, the person working the Front Desk was so incredibly unpleasant, there was no coming back. She had a similar attitude the week before when my husband was there. After seeing similar comments, it's a pretty sure bet... More

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Lincoln
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love Ameristar Hotel. The service and accommodations are outstanding! Beds are comfortable and the walk-in showers are roomy. If in the Omaha area, choose Ameristar. Free shuttle to other casinos and the airport.

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dewey
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 19, 2014

stayed the night here and loved it ,great dinning ,gambling ,and hotel .the staff was very kind and everything was clean.casino floats on the water of the missouri river.easy to get to and lots of garage parking.

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2 reviews
2 of 5 stars Reviewed October 12, 2014

To start the ladies at the front desk were rude we did not even get a hello. They handed us our room key and sent us off. Lucky for us a nice patron showed us to the elevator. Went back and forth to the casino on our third time in at 9pm they told us the casino would be closed... More

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Oxford, Iowa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 3, 2014

We stayed here for two nights and have been here many times before. The staff is very friendly and outgoing. They usually will greet you first and are very helpful. The hotel maids do an excellent job of cleaning. The bed was comfortable. I had trouble with the TV remote but one call to the front desk brought a new... More

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Council Bluffs, Iowa
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

Very clean and comfortable, the rooms are really nice and modern. The hotel is away from the casino and is very quiet! Would stay there again anytime! The staff is very friendly and helpful.really enjoyed staying there and I am looking forward to my next stay

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Waukesha, Wisconsin, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2014

We recently spent 4 days at this hotel. The Hotel & Casino were beautiful. The rooms were very clean and spacious. Our hotel room overlooked the Missouri river and had a beautiful view of the downtown skyline. We ate at all the restaurants in the hotel and loved them all. The food was excellent and the price was reasonable. This... More

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Kansas City, Missouri
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 25, 2014

The room was nothing big and fancy, but it was clean and comfortable. We came to gamble and did plenty of that. We were very disappointed in the food options. We did not eat anything at the casino, but went to Omaha to the Bohemian Cafe for dinner. Check my review on that. It was wonderful and very close to... More

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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
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