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All 25 Council Bluffs hotels

Ameristar Casino Hotel Council Bluffs

4.0 of 5 Hotel   |   2200 River Road, Council Bluffs, IA 51501
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79%
Ranked #5 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
JantyK Kansas City, Missouri
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107 people have reviewed this hotel

Traveler rating
    56
    30
    8
    8
    5
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16
61
5
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
Contributor
16 reviews 16 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was nothing big and fancy, but it was clean and comfortable. We came to gamble and did plenty of that. We were very disappointed in the food options. We did not eat anything at the casino, but went to Omaha to the Bohemian Cafe for dinner. Check my review on that. It was wonderful and very close to... More

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Westminster, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

No complaints at this hotel. Clean rooms, good food, everything was excellent. Large rooms, very clean, nice sports bar and staff was very helpful. Casino was slots and no table games. You could smoke on some floors at the casino and not on others.

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Iowa
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at the Ameristar to go to the zoo and the Lauritzen Gardens. Our room was clean and beds weren't to uncomfortable for our bad backs. Liked that the potty was separate from sink area. We got a better price on our room reserving online than calling hotel directly which isn't usually the norm for us. Housekeeping friendly... More

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Oketo, Kansas
1 review
3 of 5 stars Reviewed July 28, 2014

Charming but could have been a little cleaner. Smoke filled casino and elevator wreaked. There were no specials for couples, anniversaries, birthdays, etc. or massages available with specialty wine or other drink discounts for those couples celebrating. WE did enjoy the restaurants and sports bar and pool.

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Onawa, Ia
Top Contributor
60 reviews 60 reviews
38 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed July 23, 2014

Nice Large rooms which are very clean. Front desk help are very friendly and helpful. We had lots of fun at the Casino and will definitely stay there again. They have free Wyfi which the Harrah's Hotels do not offer.

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Amherst, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2014

We stayed here on our way back home from Colorado. Hotel rate was very cheap (as the case for most casino hotels). We ate at one of the restaurants inside the casino and the food was excellent though pretty pricey. The room had a comfortable lounger chair, king size bed was extremely comfortable. Shower needed some help as even though... More

Was this review helpful? Yes 1
Jackson, tn
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 1, 2014

Location has a great personality: on the river, skylight atrium, attractive restaurants and a sports bar with good food. Casino is three floors located on a riverboat theme. Rooms pleasant and well appointed. Huge change from the Harrah's down the road. Slots a little tight but the beer is cold. Highly recommend.

Was this review helpful? Yes 1
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review! We are very pleased that you enjoyed your visit with us. We hope to see you again soon! More

West des moines
1 review
1 of 5 stars Reviewed June 21, 2014 via mobile

We spent over 300 for one night at the hotel. Cable didn't work, no coffee maker, poor water pressure, customer service levels were low. Overall bad experience. Which is to bad because our time at the casino was great, we won't be returning and will be telling everyone we know about the experience.

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for sharing your feedback. I am so sorry for this experience. We strive to provide unmatched service and comfortable rooms with convenient amenities. What you describe certainly does not meet our standard. We would like to extend a personal apology. Please feel free to write us at Guest.Services@PNKmail.com. Thank you for being our guest and we do hope... More

Hutchinson, KS
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 14, 2014

We've previously stayed at the Ameristar Casino Hotels in Kansas City and Black Hawk and were not disappointed with our whirlpool king room. We had a problem with TV reception the first night and with a lamp not working another day. Both were fixed after letting the front desk know. We also would have liked a better view of the... More

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stopped here on our way across the country. It is located right off I80 & directly across the river from Omaha with lovely views off the City from our room. Very nice,clean room. Lovely lobby with gift shop & 3 resteraunts. We really liked the Casino. Loaded with the types of penny machines we prefer. Fun visit!!!

Was this review helpful? Yes 2
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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Council Bluffs
Hotel Class
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 
Number of rooms
160

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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