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Ameristar Casino Hotel Council Bluffs

4.0 of 5 2200 River Road, Council Bluffs, IA 51501
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Certificate of Excellence 2014
Ameristar Casino Hotel Council Bluffs
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Ameristar Casino Hotel Council Bluffs
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119 reviews from our community

Traveler rating
    61
    34
    9
    9
    6
See reviews for
19
66
6
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Bella Vista, Arkansas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My room was roomy, comfortable king bed, very clean. The problem was in the casino for me. For blackjack, they had 1 table each of $5, $10, $15 and all the rest were $25. It was easy to find seats at the $25 tables, but very difficult at the $5 & $10. That was very disappointing for me as I... More 

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Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at Ameristar several times for a weekend getaway, and it is a very nice place to stay. The rooms are always very clean and the staff is very helpful when needed. The only suggestion I have for future hotel patrons is that you do NOT want to get a room anywhere on the 2nd floor above the... More 

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Spring Hill TN
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here instead of west Omaha. It was fun and easy to get into Omaha when we wanted. The room was spacious with a comfy chaise and nice desk area. The vanity area was small but it had an awesome lighted makeup mirror! We enjoyed breakfast at Bella's and the buffet was very good too. The sports bar had... More 

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Omaha, Nebraska
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 13, 2014

The hotel itself was acceptable. Room was clean. Jeremy, the person working the front desk, was not good at all. He was working on something on his computer when we walked up to check in and did not greet us. I finally asked if there was anyone else there to help him at the front desk. I tried not to... More 

Was this review helpful? Yes 1
Fort Collins, Colorado
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2014

When you walk into the hotel, it looks like a street scene. We had a king bed that was so comfortable. The hotel was very clean and the staff could not have been nicer. In fact everyone at the resort was extremely helpful and nice. Had dinner at the buffet, large selection of food and deserts. Even won a little... More 

Was this review helpful? Yes 1
Davidson, North Carolina
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 3, 2014

Was traveling on business/pleasure. Very much looking forward to staying at Ameristar, since I have visited both Kansas City and St. Charles. However, the person working the Front Desk was so incredibly unpleasant, there was no coming back. She had a similar attitude the week before when my husband was there. After seeing similar comments, it's a pretty sure bet... More 

Was this review helpful? Yes 1
Lincoln
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2014

We love Ameristar Hotel. The service and accommodations are outstanding! Beds are comfortable and the walk-in showers are roomy. If in the Omaha area, choose Ameristar. Free shuttle to other casinos and the airport.

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Prescott, Arizona
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 19, 2014

stayed the night here and loved it ,great dinning ,gambling ,and hotel .the staff was very kind and everything was clean.casino floats on the water of the missouri river.easy to get to and lots of garage parking.

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed October 12, 2014

To start the ladies at the front desk were rude we did not even get a hello. They handed us our room key and sent us off. Lucky for us a nice patron showed us to the elevator. Went back and forth to the casino on our third time in at 9pm they told us the casino would be closed... More 

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Oxford, Iowa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 3, 2014

We stayed here for two nights and have been here many times before. The staff is very friendly and outgoing. They usually will greet you first and are very helpful. The hotel maids do an excellent job of cleaning. The bed was comfortable. I had trouble with the TV remote but one call to the front desk brought a new... More 

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for sharing your review, Retired1939. It is great to hear about your wonderful stays. We work hard to provide a pleasant experience for all our guests and it certainly sounds we achieved this for you. I will pass along your kind words to our housekeeping and front desk team. Thank you for continuing to be our guest. We... More 

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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Council Bluffs

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