Ameristar Casino Hotel Council Bluffs (IA) - Hotel Reviews

Address: 2200 River Road, Council Bluffs, IA 51501

Region: United States > Iowa > Council Bluffs

Amenities:

Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #6 of 25 hotels in Council Bluffs

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more less

Reservation Options:: TripAdvisor is proud to partner with EasyToBook, Expedia, Venere and Hotels.com so you can book your Ameristar Casino Hotel Council Bluffs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Sandy M

White Lake, Michigan, United States

Senior Reviewer

8 reviews

4 hotel reviews

Reviews in 6 cities

1 helpful vote

“Beautiful place”

Reviewed May 21, 2013 NEW

I really liked this hotel as soon as you walk in you can see how great it looks inside with a few shops and a bar as well as the casino. The pool is wonderful as well, it is both inside and outside and the temperature is perfect not too hot and not too cold. It's only 3 ft deep... More

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I'm glad you had a nice stay, Sandy, and enjoyed our pool area. Thank you for sharing your review and for visiting! More

charles o

Denver

6 reviews

6 hotel reviews

2 helpful votes

“Bring a mask”

Reviewed May 18, 2013 NEW

If you go to the casino, be ready for massive smoke. It was oppressive- So, I stayed clear. Beyond that, the rooms were nice and well- equipped. The staff was friendly and the parking was free! Not sure I will return because of the smoke though.

I apologize for any inconvenience. We really appreciate your feedback and are currently working on additional enhancements to our air quality system that will reduce the presence of smoke in the casino. Thank you for sharing your review and for being our guest. We do hope to see you again. More

LBK88257

Columbus, Nebraska

1 review

“We dont promise we will have a room available”

Reviewed May 14, 2013

I have stayed at Ameristar a couple of years ago and when we arrived they only had 1 room booked out of 2 . We all ended up staying in one room and my husband and I slept on a roll away bed. I had a horrible time and vowed never to go back. Well for our anniversary this year... More

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I'm so sorry to hear this and for any inconvenience you experienced. We want all of our guests to have a comfortable stay each time they visit and experience quality guest service. We'd definitely like to follow up with you and personally apologize. Please feel free to send your contact information and details of your stay to AtYourServiceCB@ameristar.com and we'd... More

scottop

Orchard Park NY

Senior Contributor

31 reviews

25 hotel reviews

Reviews in 24 cities

8 helpful votes

“A Second Hand Casino Experience”

As they say - first impressions are everything. I flew into Omaha and called for their shuttle service. After three attempts of nobody answering me I finally got through to the hotel. I was told 10-15 minutes and look for a Chevy - a Chevy? Well it was a Chevy Malibu that came to get me about a half hour... More

TJS51503

“Uncomfortable feeling with casino staff.”

Reviewed May 11, 2013 via mobile

I arrived at the Ameristar Casino in Council Bluffs on a Friday night at about 9:30pm. I walked up to the security counter in order to enter into the casino. First I was badgered about "needing my ID ready when I arrive at the desk". Next I waited patiently for about a minute while I was cleared for entrance. I... More

I'm so sorry to hear this and do apologize for any inconvenience or confusion. We want all of our guests to feel welcomed and I'm sorry if we fell short this time. We do hope you continue to be our guest and would like to follow up with you. Please feel free to send your contact information and details of... More

Mike C

Oakdale, Minnesota

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

“First rate all the way.”

Reviewed May 8, 2013

They were very helpful and friendly. The room was clean and modern. Nice big screen and a frig. King bed was new enough to be firm. The noise level was non-existent. We had driven from Santa Fe via Wichita trying to miss a big storm and were very pleased to find everything to our liking. The Casino was very nice,... More

Rs91568

Denver, Colorado

Contributor

12 reviews

9 hotel reviews

Reviews in 10 cities

6 helpful votes

“Ameristar IA, 5/3-5/5/2013”

Reviewed May 6, 2013

As a frequent guest of the Ameristar hotel in Blackhawks, CO, we were shocked at the difference between properties. The inability to check in until 1:30 no matter what is plain stupid (unless there is some unknown compelling reason). The summary as follows: The good- close to airport, updated clean rooms, great valet staff. The bad- room rate insane at... More

I’m so sorry you were not satisfied with your stay. We certainly do our best to provide the best quality guest service to all of our guests and I apologize if we fell short this time. We are working towards a system to connect all of our properties’ Star Awards accounts, but it’s in the preliminary stages and will be... More

melly_mat

Yukon, Oklahoma

Reviews in 5 cities

“excellent staff!”

Reviewed April 26, 2013

from the moment we arrived, every employee was absolutely amazing! our bell hop collected out things and helped us check in while the FREE valet parked the car. front counter was a little busy. we walked into our 3rd floor 2 queens suite BEAUTIFUl! room only came with one back of sugar with each coffee ground, all i did was... More

Thanks for sharing your review and for being our guest! I’m glad you had a great time and I’ll be sure to pass your compliments along to our valet team. I’m sorry about your daughter’s pool experience. We have never heard of this before, but I have shared your feedback with our facilities team and they are looking into this.... More

rara111

Philadelphia, Pennsylvania

45 reviews

39 hotel reviews

Reviews in 27 cities

41 helpful votes

“Very nice place”

Reviewed April 15, 2013

Stayed at the hotel for one night and it met my expectations. The room was nicely decorated and very clean and quiet. The only thing I didn't like is a common theme of any casino hotel room - no coffee maker. Other than that the room was fantastic! This is a casino hotel so a trip to the casino finds... More

See 2 more reviews by rara111 for Council Bluffs

Thank you for sharing your review and for visiting. I apologize if you were unable to find our coffee service. Each of our rooms include a coffee pot with coffee, creamer and sugar in the credenza near the television. I'm also sorry to hear you were unsatisfied with our buffet. We value your feedback and would like to hear more.... More

Kim C

Minneapolis, Minnesota, United States

Reviews in 4 cities

4 helpful votes

“awesome room”

Reviewed April 12, 2013

We stayed here in April 2013. The room was one of the nicest hotel rooms I have been to. Bed was comfortable. Room was large. Very large TV. Small refrigerator in the armoire. We ate at the Sports bar and had one of the most delicious pizza's. This room was worth the price. If in the area again wewould definitely... More

I'm so glad you had a comfortable stay and enjoyed your meal at Amerisports, Kim! We appreciate you posting your review and hope you can visit again soon! More

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Ameristar Casino Hotel Council Bluffs

Ameristar Casino Hotel Council Bluffs

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