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All 25 Council Bluffs hotels

Ameristar Casino Hotel Council Bluffs

4.0 of 5 Hotel   |   2200 River Road, Council Bluffs, IA 51501
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Ameristar Casino Hotel Council Bluffs
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81%
Ranked #2 of 25 hotels in Council Bluffs
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 5, 2014
MicheleLPN Omaha, Nebraska
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92 people have reviewed this hotel

Traveler rating
    50
    26
    6
    6
    4
See reviews for
14
53
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Omaha, Nebraska
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

This room was very clean, No complaints with the room at all. Whirlpool was relaxing ! Even did well with gambling. Ate at the Ameristar sports bar, the pizza wasn't cooked completely and barely warm. The waitress offered to take it back to cook longer but by that point I was almost done eating. She did provide good service.

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Hastings, Nebraska
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2014

We stayed at Ameristar in Council Bluffs on Valentine's Day night. The room was good, the food was tasty, and the gambling was excellent (winner!). We do frequent the casino, but normally don't stay overnight as we live fairly close. But, we booked with Ameristar knowing that we were going out of the country the next day and they had... More

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Hastings, Nebraska
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

Let me start off with the good....................rooms were clean,most of the staff friendly,we had great service from the bartender at the steakhouse, sports lounge not so much they were short on staff gave us the wrong tab waited forever to get our bill then also to pay!!! We paid full price for the rooms first time staying there! We went... More

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Hi, Tricia. We're very sorry to hear about your experience with Ameristar Council Bluffs. Thank you for sharing the good as well as the bad so we can get this information to the correct departments and make them aware of areas that need improvement. We hope you will give us another chance to make it right and we hope to... More

Denison, Iowa
Contributor
20 reviews 20 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2014

Nice rooms. Always lots of people in casino, but to get to the casino from your room is a long, long walk. When the river is up, then it's great to stay at the hotel, as the walk is cut shorter, but as is now, the river is down & a mighty long walk for the elderly.

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Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you so much for sharing your review and for visiting, Sharlene! I am sorry about the walk to the casino. I'll be sure to pass your feedback along to our team. Thanks for being our guest! More

Holdrege
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013

We just stayed one night. The room was very clean and very nice. The bed and pillows were very comfortable, very important. The staff was nice. It was convenient, that we could go to our room without leaving the casino. There was a café/restaurant that we went to between the lobby and casino, that had very good food. The only... More

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Iowa
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 19, 2013

We stayed at the Ameristar the 3rd week of November. We lost money in the casino, but then we usually do!! After gambling we went to the sports bar and had a very nice supper. The drinks were also good. (A little pricey, but good.) Since we were flying out early the next morning we didn't stay up late. Their... More

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Council Bluffs, Iowa
2 reviews
5 of 5 stars Reviewed December 19, 2013

We stay here quite frequently just to "get away" from the every day grind. The staff are pleasant people to be around. The rooms are clean and have anything you would need away from home. They provide robes for going down to the pool/sauna/hot tub. They have great choices for places to eat while there. Highly recommend Ameristar!

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Lincoln
Contributor
20 reviews 20 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 14, 2013

We spent an evening get-away on December the 12th at this hotel casino. We enjoyed the casino, the Ameristar Sports Bar, and the room we had overnight. I found the dealers at the blackjack tables very friendly and fun tp play with. Had a great pit boss who bought many rounds of drinks for those of us who stayed at... More

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Shelton, Nebraska
1 review
5 of 5 stars Reviewed December 1, 2013

Excellent service, friendly staff, great accommodations.....Rooms are always clean....Have always enjoyed staying in Council Bluffs Ameristar Hotel....have not had a bad experience in either one or two night stays.....food and service is excellent at Bella's and the buffet.....can not say the same for the steak house....but that is my opinion only. Overall, one of the best places to stay in... More

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Council Bluffs, Iowa
1 review
5 of 5 stars Reviewed November 25, 2013

I was sooo happy with our two rooms, very classy, first time to stay at Ameristar, Council Bluffs, IA. My family was blown away by both rooms, clean, amenities, granite, wow! I was expecting a hotel room, instead it was a small piece of luxury.

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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 25 hotels in Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Official Description (provided by the hotel):
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 
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