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Value Place Omaha, Nebraska (Council Bluffs, IA)

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3541 14th Ave, Council Bluffs, IA 51501
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1 room 1 guest
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Value Place Omaha, Nebraska (Council Bluffs, IA)
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12 Reviews from our TripAdvisor Community

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Traveler rating
    3
    1
    2
    0
    6
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3
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lincoln, Nebraska
Level Contributor
8 reviews
1 of 5 stars Reviewed 2 weeks ago

When we showed up employee was totally distracted by all the phone calls. Lobby looked like we were checking in to visit some one in prison. She forgot to give me backy license and credit card. Had no info to offer us like the location of our room and where to park. Upon entering the room it looked like a... More 

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Atlanta, Georgia, United States
Level Contributor
13 reviews
3 of 5 stars Reviewed 2 weeks ago

The staff is very nice and helpful. They consistently kept our room clean at the scheduled time. The room was comfortable and quiet. The only thing I dislike is that they required a deposit and then made up an excuse of why we would not receive it back when we were checking out. They stated there was an ink stain... More 

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Grand Island, Nebraska
1 review
1 of 5 stars Reviewed July 23, 2015

I booked online and went to check in when I arrived to council bluffs, I live in Grand Island so it's well over 3-4 hours away. I was waiting at the front desk and no one showed up for an hour! So my husband, brother in law, myself and my son (8 months) were forced to look for another hotel... More 

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1 review
4 of 5 stars Reviewed May 11, 2015 via mobile

Was very clean, comfortable and great access to dining, casinos, shopping and concert hall. We would definitely stay there again! The price is perfect for a weekend get away! The location as wildlife was amazing! We pulled up to check in and saw 8 deer wandering in the timber right by the parking lot. So pretty. Definitely will be back!

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Jefferson, Texas
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 2, 2015

I had been staying here for some time. When I came back from a weekend home, discovered someone had run 58 pages through my printer(1/5/15). Only hotel staff had access. Manager did nothing but weak apologies, never any resolution. Checked out that weekend. Violation of my privacy. Anyone priced printer ink lately? 58 pages

Was this review helpful? Yes
Sean A, Owner at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review

We extend our sincerest apologies. We strive to ensure every guest stay is satisfying. We take your feedback to heart and would like to connect with you for more details. Would you please email ContactUs@ValuePlace.com? This will allow us to take the appropriate measures to address the issue promptly. More 

Jefferson, Texas
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2014

It's OK but not outstanding. Lots of extra charges, like internet and dishes. Also will hit you for a cleaning fee when you leave. Since they only clean your room every two weeks, that's kind of a bogus charge. Place is clean and laundry is convenient. it would be very nice if they had a business center available. I first... More 

Was this review helpful? Yes 1
GMCouncilBluffsVP, General Manager at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review

Thank you for taking the time to post about your recent stay at the Value Place Council Bluffs. I was bothered by your comments and I'm very sorry that your experience was negative in cleaning. Value Place has very high standards for cleanliness and safety; we have a 99-step cleaning process and keep our hotel cleaner than any place around.... More 

New York City, New York
1 review
1 of 5 stars Reviewed October 16, 2013

Beware of your deposit. They robe money out of you by any means. They wont give your deposit . The people at the front desk a re cash craving. they fool you with fake luxuary rooms The rooms are cheap and made of thin fake material. Kitchen is a joke. If you make something they will charge you. This is... More 

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Suzy C, General Manager at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review

Dear Mr. Jay T, Thank you for taking the time to post about your recent stay at the Value Place Council Bluffs. I was bothered by your comments and I'm very sorry that your experience was so negative. Value Place has very high standards for cleanliness and safety; we have a 99-step cleaning process and keep our hotel cleaner than... More 

Manly, Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 17, 2013

I will never use this hotel again, nor will I ever recommend it to anyone I know. I booked a room in April 2013 on the internet for a two week stay in June 2013. When I arrived there from overseas, they could not find my reservation, then when they did find it, it had been cancelled for some mysterious... More 

Was this review helpful? Yes 1
Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed March 20, 2013

I came here for an extend stay on business and, found the Value Place. It was clean, and had everything i needed. The full size frig., microwave, stove, and a laundry facility. Staff was always friendly and nice.

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Council Bluffs, Iowa
1 review
5 of 5 stars Reviewed March 15, 2013

This is a great place to stay. Very affordable, safe and clean. Very close to casino's and to Omaha. The staff is very helpful and friendly. Rooms are very clean and everything works great. I would recommend this property to anyone. I consider this place a Home away from Home.

Was this review helpful? Yes
Suzy C, General Manager at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review

Dear Opus Y, Thank you for telling us about your recent stay. We are so happy to be your home away from home and truly appreciate your loyalty. We hope you return "home" soon! Kindest regards, Suzy Charboneau Property Manager 712-388-8000 More 

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