We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Council Bluffs hotels

Hilton Garden Inn Omaha East/Council Bluffs

3.0 of 5 Hotel   |   2702 Mid America Drive, Council Bluffs, IA 51501
Hotel deals
Hotel website
Hotel amenities
Save Saved
You added Hilton Garden Inn Omaha East/Council Bluffs to your Saves list
Hilton Garden Inn Omaha East/Council Bluffs
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
83%
Ranked #1 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mark K Springdale, Arkansas
  • Overview
  • Reviews (184)
  • Photos (52)
  • Amenities
  • Q&A
  • Room tips (17)
  • Location
  • More
Write a Review

184 people have reviewed this hotel

Traveler rating
    103
    52
    13
    11
    5
See reviews for
43
47
12
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Springdale, Arkansas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This Hilton hotel is in excellent condition from the lobby to its rooms. Check is in fast and the front desk personnel are professional and knowledgable of the area. The rooms are clean and very comfortable. Wifi service is great as it does not go out when working in the room (not always the case in other hotels). The morning... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

How wonderful to find a beautiful, comfortable hotel with a very friendly efficient staff in the middle of a very busy area. The hotel was quiet, the linens were exceptional, the room very well appointed, complimentary internet service for a day. Did not use the room service, but it was available. And the lobby left me in awe. Very nice!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Iowa
Top Contributor
59 reviews 59 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Typical Hilton hotel, everything was great. The staff asked several times how our stay was going and if there was anything they could do. My number one plus was the shuttle service, we were in town for a concert at Harrahs, they provided both the trip over and back which was great. Our room was in great shape and clean.... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Bigosfan, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for the excellent rating and wonderful comments. I was glad to learn you were able... More

Rutherford, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in this hotel a few times and always have a great experience. This time, however, was a little disappointing. The front desk staff is friendly and helpful, however, I booked an airport shuttle for the following morning and someone forgot to write it down, I almost missed my flight! This hotel has beds that can be adjusted,... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear alsbookmom, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to share your experience with us on TripAdvisor. I apologize for the issues you encountered with our complimentary hotel shuttle. I was... More

Overland Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my hotel of choice when going through the Iowa area .. conveniently located right off I-29 and close to downtown Omaha. There is shopping and restaurants close by. The rooms are quiet, comfortable and clean, not over priced and has all the amenities at your finger tips including a casino. The staff members are friendly and accommodating. I... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Michael, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a response on TripAdvisor. Thank you so much for the wonderful review. I am happy to know you found the... More

Portland, Oregon, United States
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location near freeways and downtown Omaha for business. Close to the casinos as well. The beds are very comfortable and the rooms are in grey shape. The front desk staff were very friendly and as a Hilton Diamond VIP Member I would highly recommend this property.

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I want to also thank you for your time in posting about your experience on TripAdvisor. Thank you so much for you wonderful comments. I am so glad to hear you had such a great expereince and... More

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel and its staff are top notch. Ask for Joyce at the breakfast buffet, she's extremely helpful and quite a hoot! The shuttle drivers will get you anywhere you need to go at anytime you need to get there. Kevin, Tim and the crew are very friendly and always prompt. No complaints about the rooms, the food was very... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Kevin D, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I want to also thank you for your time in posting about your experience on TripAdvisor. Thank you so much for you wonderful comments. I am so glad to hear you had such a... More

Oxford, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

A $2500 hold was placed on my debit card for a ONE-night stay. One. Night. Better yet, I stayed in the same hotel maybe four days prior to their error, which they've yet to resolve. My co-worker was charged twice for a similar amount. The hotel staff couldn't have handled it worse. Actually, they wouldn't even go so far as... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Ben G, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I want to also thank you for your time in posting about your experience on TripAdvisor. I again apologize for the issues you expereinced with the authorization. Please know that I will discuss this... More

Collins, United States
1 review
5 of 5 stars Reviewed June 11, 2014

Clean, extremely friendly and close to everything without being in the heart of the noise and hustle. And what a great value! Junior suite was perfect. Staff went out of their way more than once to help us. Worth every penny!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Christian S, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. I also wanted to thank you for taking the time to review us on TripAdvisor. I am glad to know you found our hotel clean and extremely friendly. Thank you for your comments about our staff. It is awesome... More

Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

Perfect location for our baseball team. Our tournament was right across the interstate. The hotel was very clean and the front desk staff was awesome. They have a breakfast buffet that was really good. Two choices, full buffet with meat and made to order omelets, waffles, french toast, etc. or a cold option. Little pricey but what you'd expect at... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear 5Hawkeyes, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. I also wanted to thank you for taking the time to review us on TripAdvisor. I am glad to know that you found the hotel clean. Thank you for your comments about the front desk staff. They are all awesome... More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Omaha East/Council Bluffs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Omaha East/Council Bluffs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Drive, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Tingo, Cheap Tickets, BookingOdigeoWL, Despegar.com, Hilton Hotels, Agoda and Venere so you can book your Hilton Garden Inn Omaha East/Council Bluffs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Room/suite (17)
Viewed
Pool/beach area (3)
Viewed
Other (15)

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Council Bluffs #2 Family Hotel in Council Bluffs #3 Romantic Hotel in Council Bluffs
Hotel Class
Number of rooms
153

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer