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All 25 Council Bluffs hotels

Hilton Garden Inn Omaha East/Council Bluffs

3.0 of 5 Hotel   |   2702 Mid America Drive, Council Bluffs, IA 51501
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Ranked #2 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
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211 reviews from our community

Traveler rating
    117
    58
    17
    13
    6
See reviews for
50
56
13
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room itself was nice but the "select your snooze" is a joke. I like a soft bed so turned the dial to the softest setting. I felt no difference from when I first laid down; to me the bed was a step up from sleeping on the floor. Selected this place because I have a sleep number bed at... More

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Hutto, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed for 4 nights and enjoyed every night. The room and hotel is clean and well maintained. The Staff are very friendly and take pride in their jobs. It shows! We will stay here next time we are in Omaha.

Review collected in partnership with Hilton Garden Inn

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved this hotel! The room was very clean, the staff was great and we were attached to the Casino which was nice also! I booked this hotel because I had a class reunion and wasn't sure which hotel would be the best in this area. This hotel was great and we were very happy with our Jr Suite room.... More

Review collected in partnership with Hilton Garden Inn

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Seattle, Washington
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

For an out of the way getaway while in Western IA and Omaha NE, this Hilton Garden Inn is perfect. Attached to the Horseshoe Casino, offers quick access to downtown Omaha and connecting freeways. Great place to unwide. As with all Hilton properties, clean and well managed. Front Desk staff, Mona Lisa (actual name) and shuttle driver Kevin make you... More

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Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear MPierce2fly, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was so happy to learn... More

Crystal Lake, Illinois
Top Contributor
106 reviews 106 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This HGI is a winner and it's connected to the Horseshoe Casino. The property is newer and the facility is clean. Nice pool and hot tub, although a bit small. Good breakfast choices but there is a charge for it. Our room was nice along with the bedding. They offer a 24 hour shuttle service within 5 miles of the... More

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Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Chitown73, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. So glad to hear you found... More

Marion, Iowa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I took a last minute trip to Omaha for our anniversary. This was our first time visiting this area and we decided on this hotel. We were pleasantly surprised! We were greeted by very friendly and helpful front desk staff and our room was modern, clean, and comfortable. We had breakfast in the hotel restaurant the next... More

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Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear cpartin, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments regarding your stay. So glad to hear you had... More

Sioux City, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is very nice. Clean, comfortable and the staff is very accomodating. Hotel is adjacent to the horseshoe casino and across the parking lot from Bass Pro shops. Very nice would highly recommend for future travel. The breakfast in the morning if fantastic.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Eric S, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to... More

Deer Park, Illinois
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Council Bluffs Hilton Garden inn recently. The lady at the front desk was one of the most pleasant people I had met on a three week trip. She was efficient and really made me feel welcome. The room was perfect. The hotel location is right off the tollway and conveniently right next to Horseshoe Casino. I made... More

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Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Tom S, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time share your experience on TripAdvisor. Thank you so much for your wonderful comments. I am so happy to learn of the pleasant experience with our staff.... More

Rockford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is extremely clean and decorated beautifully. They have hi-tech mattresses and have thought of all the details to make your stay a pleasant experience. A nice bonus is the casino is right next door to the hotel so it was fun to play some slots during some down time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Chris Ann M, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to share your expereince on TripAdvisor. Thank you so much for your wonderful comments. I was very glad to know you found our hotel clean.... More

Littleton, Colorado
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checked into the hotel about 9 pm night Saturday. The front desk was very friendly. Unfortunately, the hotel had a huge party. Around midnight, assisted a person puking outside our room (called front desk), around 3 am a group of guys were yelling "hoorah" up and down the hall (like they were playing Marco Polo!!) called front desk again &... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear smg56, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to also reach out and thank you for taking the time to share your experience with us on TripAdvisor. I was concerned after reviewing your comments and I apologize for the behavior of... More

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Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Drive, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Number of rooms: 153
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs

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