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Hilton Garden Inn Omaha East/Council Bluffs

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2702 Mid America Drive, Council Bluffs, IA 51501
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Hilton Garden Inn Omaha East/Council Bluffs
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Hilton Garden Inn Omaha East/Council Bluffs
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261 reviews from our community

Traveler rating
    138
    76
    25
    16
    6
See reviews for
63
70
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88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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  • Any
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  • All months
    (261)
  • Mar-May only
    (70)
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    (61)
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    (56)
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Lincoln, United States
1 review
3 of 5 stars Reviewed yesterday NEW

This hotel was beautiful and smelled really nice. staff was friendly and check-in was quick and easy as my 2 kids were making it difficult to check in. Rooms were nice and clean, love their Neutrogena shampoo, but the beds were horrible. If you like a stiff, rock hard bed, then this hotel is for you. But would not stay... More 

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Bedford, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Beds were supposed to be adjustable, but did not work and were as hard as a rock. Maintenance tried to fix but second night was the same. Breakfast was not complimentary as is at many other hotels. The worst part is they don't tell you until you are finished eating and hand you the bill. Had to seat ourselves, find... More 

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De Forest
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I wanted to do one load of laundry, but they were out of soap. They sent someone to Wal-mart to buy Tide pods and when they got them they sent one to my room at no charge. Great service. I will be back to this hotel and casino without a doubt.

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Shawnee, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Everything was fine except our last night a wedding reception was taking place in the ballroom and our room was right above the reception. The music was very loud until midnight. If we had been in a different room, we would not have heard the music. My suggestion is not to book the rooms right above the ballrooms if a... More 

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North Platte, Nebraska, United States
Top Contributor
58 reviews 58 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Just what you might expect from a Hilton. It is close to the casino's, the Manawa shops, the walking/bike trails, and just off the interstate. The hotel is very nice and the staff is helpful. The rooms are clean, the linens are thick and soft. It is very nice, but that is what you might expect from a Hilton. It... More 

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Osage, Iowa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hilton Garden Inn is a beautiful hotel. It is very easy to get to & is attached to the Horseshow Casino. I loved the layout of the hotel room. Our room was very clean & quiet. The hotel staff was friendly & helpful. I would definitely stay here again when we are in the area. I noticed airline pilots... More 

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Counsil Bluffs Iowa
1 review
3 of 5 stars Reviewed 1 week ago

I found that some of the front desk people where very helpful especially on the second shift. The first shift people all seemed bother when asked for assistance. I had luggage and needed valet parking, it was only provided at the Casino, so I had to drag all of my luggage and computer with no assistance over to the Hotel.... More 

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council bluffs, IA
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here one night while family was in town. Found out in the middle of the night our AC was not working. Did not call anyone as it was 4am and we were checking out early the next morning. Family had a similar issue the following day and it was resolved quickly. Beds were comfortable, bedding was nice, clean rooms.... More 

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Portland, Oregon
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfy bed, keurig a nice touch. Window opens for fresh air. Free parking & wifi, great staff. Pick a 5th floor room opposite side from the entrance as a bit noisy. Casino just a short walk in covered hallway, pool, spa great! Will definitely be back!

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Eden Prairie
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great Hotel with excellent service. Staff very friendly and greeted each time coming and going. Nice clean big room with large screen TV. Had a great three day stay. Casino connected with indoor walkway.

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