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All 25 Council Bluffs hotels

Hilton Garden Inn Omaha East/Council Bluffs

3.0 of 5 Hotel   |   2702 Mid America Drive, Council Bluffs, IA 51501
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83%
Ranked #2 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Penny J Prescott, United States
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196 people have reviewed this hotel

Traveler rating
    106
    57
    15
    12
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Prescott, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We took our 8 year old grandson to the zoo. The hotel was great. The staff was wonderful and they even took us to the zoo keeping us from having to park miles away. I would recommend this hotel to anyone. The only problem is that the horseshoe casino does not let children to eat in their establishment. The hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Penny J, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience on TripAdvisor. I was glad to learn of your visit and I am glad to hear you were... More

Isle of Palms, South Carolina
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We landed upon this hotel as we were traveling from Ohio to Colorado. The Des Moines area was way too crowded so we kept going. After a long day of travel, this hotel was a delight to find. The staff was friendly and helpful. The room was very clean and spacious. We had a great night's sleep! I would have... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Kathy K, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience on TripAdvisor. I was glad to learn you enjoyed our accomodations. I was also happy to learn that... More

Lincoln, United States
1 review
4 of 5 stars Reviewed 1 week ago

We had a group of friends staying the night and the accommodations were wonderful!! Staff was helpful and friendly, very clean room, and very close to places we needed to go. Free shuttle to our event was awesome!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Susan D, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience on TripAdvisor. I was glad to learn you enjoyed our accomodations and free shuttle. I was also happy... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We did not eat at the cafe or use the pool. The grounds, hallways and rooms were very clean. The maid staff was very friendly and did a great job. We stayed in a king whirlpool room. The room was very nice, but I would not pay for the whirlpool in the room again. It did not have a faucet... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear pugdogz, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to also thank you for taking the time to post your experience with us on Trip Advisor. I am glad to know you found the hotel clean and staff very friendly. Please know... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The room was very clean, comfortable and with a useful amount of furniture and drawers, etc. The bathroom was very clean as well, good water pressure and looked new and well maintained. Overall the hotel was great, the location was convenient for us, and their lobby is very nice. The elevators are a little slow but not enough to be... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear nessa_v10, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. Thank you so much for taking the time to post your experience with us on Trip Advisor. Thank you for your wonderful comments about our property. Please know that I will share your comments with our staff.... More

Cedar Rapids, Iowa
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a treat! I normally prefer 4 star hotels but was just staying 2 nites to go to the zoo In Omaha and this was nearby. We loved it! Staff was very nice, had a wonderful breakfast buffet for only $10 per person, pool & hot tub stayed open until 11pm, and had a nice little fitness center. We checked... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Laura H, Thank you so much for choosing to stay at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to post your experience on TripAdvisor. Thank you so much for the excellent rating and wonderful comments.I am glad to know you were able to enjoy... More

Colorado Springs, Colorado
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We were woke up a little after midnight by the fire alarm going off for 5-7 minutes. By the time I realized what it was and got my kids up, it went off. We exited anyway down the stairs and outside to the front lobby. No one else was outside except for a couple other people. We went inside and... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear JMD1128, Thank you so much for choosing to stay at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to post your experience on TripAdvisor. Thank you for your comments regarding your stay. I sincerely apologize for the false alarm during your visit with us. Please... More

Oshkosh, Wisconsin
1 review
1 of 5 stars Reviewed 4 weeks ago

Drive by, don't stay. The beds didn't have mattress pads and the dial on the beds didn't work. There wasn't a free breakfast either. The workers at the front desk were complaining and arguing with each other when we checked in. All I can say is drive by and find another place to stay. We were told that we wouldn't... More

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear JoAnn K, Thank you so much for choosing to stay at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to post your experience on TripAdvisor. Thank you for your comments regarding your stay. I apologize for the issues you experienced. Please know that I will... More

Brighton
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised at the service I received at this hotel. They went above and beyond to satisfy my requests. Despite having an onsite Casino at this location, it was not the least bit of a problem. It was very quiet and overall, a good stay. I would stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear KShaklee, Thank you so much for choosing to stay at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I also wanted to thank you for taking the time to post your experience on TripAdvisor. Thank you so much for the excellent rating and wonderful comments. I was so happy to learn we were able to... More

Omaha, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was wonderful! The shuttle service is AMAZING (will take you and pick you up anywhere within 5 mile radius) and the staff was wonderful! Definitely recommend this hotel and the whirlpool suite for couples ;) We had a ton of fun in the hotel at the bar and casino as well as in council bluffs without having to... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Shana C, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Katie C, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha East/Council Bluffs. We truly appreciate your business. I wanted to reach out and thank you for posting your experience with us on TripAdvisor. Thank you for your wonderful comments regarding the staff and shuttle service. We were so happy to learn... More

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Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Drive, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Council Bluffs #3 Romantic Hotel in Council Bluffs
Hotel Class
Number of rooms
153

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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