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All 25 Council Bluffs hotels

Holiday Inn Express Hotel & Suites Council Bluffs

2.0 of 5 Hotel   |   2211 South 32nd Street, Council Bluffs, IA 51501 (Formerly Sleep Inn & Suites Council Bluffs)
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Ranked #2 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
LCHS1972 Iowa
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114 reviews from our community

Traveler rating
    62
    29
    11
    8
    4
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37
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33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iowa
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at this Holiday Inn. We were to fly out the next morning for our warm destination vacation. The room was very comfortable and the hotel is adjacent to the Ameristar Casino/Hotel. We ate supper at the Ameristar and came back to a great nights sleep. In the morning there was coffee and also they gave us bottled... More 

Was this review helpful? Yes
Matthew T, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear LCHS1972- Thank you for your wonderful review on the Holiday Inn and Suites however your review was posted for Holiday Inn Express down the road. We would love to have the chance to have you as our guest sometime. We are across the street from Ruby Tuesday and AMC theater. Hope to see you soon. More 

Andover, Minnesota
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here twice and enjoyed my stay. there are many places nearby to eat and even a casino if that's your thing. It's also just across the bridge fro downtown Omaha. Clean rooms and comfy beds. I would stay there again.

Was this review helpful? Yes
Matthew T, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear davmach1- I'm happy that you enjoyed your stay and look forward to having you as a guest again in the future. Thanks and have a great day! More 

Minneapolis, Minnesota, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel online and when I arrived the young lady at the front desk, Khadesha, had everything ready...paperwork, key cards, everything. I was on my way to the room in about two minutes. She was not just efficient though, she was friendly and helpful. The hotel was clean and very comfortable, nice breakfast too. The manager was also... More 

Was this review helpful? Yes
Matthew T, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Peter S.- It sounds like you enjoyed your stay at the Holiday Inn and Suites. However your review was made for the Holiday Inn Express down the road. I have forwarded your kind words to the manager at the Holiday Inn and Suites so Khadesha can get recognized for her service. Thanks again and have a great day! P.S.... More 

Columbia, Missouri
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Herr on business and my group stayed in 3 rooms. No one had any issues and the hotel rooms were clean and spacious. We had no problems that some of the other reviewers had. I considered this hotel above average of the Holiday Inn line. Many restaurants just a short drive across the street. Many casinos in the area as... More 

Was this review helpful? Yes
Matthew T, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Danimal04- I'm pleased to hear that you along with many f our guest enjoyed our amenities and wonderful staff. We look forward to having you as our guest again in the future. Thanks and have a great day! More 

New York City, New York
Top Contributor
625 reviews 625 reviews
60 hotel reviews
366 helpful votes 366 helpful votes
3 of 5 stars Reviewed November 9, 2014

I usually stay at Hampton Inns, but the last one, featuring personnel with attitude, let me down, so I decided to try a Holiday Inn, especially since their web site claimed “four restaurants on the premises”. I knew I’d be arriving late and won’t have any time to go look for food. It turns out they are adjacent to a... More 

Was this review helpful? Yes
Matthew T, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Oliver S.- I am sorry to hear that your stay was less than satisfactory. However your review was completed for the wrong hotel. You stayed at the Holiday Inn and Suites by Ameristar and this is the Holiday Inn Express. We would love for you to be our guest next time during your travels to Council Bluffs. We are... More 

Texarkana, Texas
Top Contributor
52 reviews 52 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 4, 2014

Our room was very clean with a nice bathroom which was very clean. The bed was comfortable and the sheets clean and in good condition. The lobby was clean as were the elevators. The pool was well maintained. The staff was courteous and friendly. The hotel has plenty of parking. The grounds of the hotel are well kept.

Was this review helpful? Yes
Matthew T, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Traveler2708- Thank you for your wonderful review. I am pleased that the staff and hotel amenities met your expectations from start to finish. We look forward to seeing you again in the future. Thanks and have a wonderful day. More 

Tea, South Dakota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 29, 2014

When I arrived to check in the clerk tells me that they had me down for checking in on the 24th and a no-show and didn't have my reserved room available. I had the confirmation on my phone and showed it to them that was incorrect. I was told that I would have to talk to the manager Matt at... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear sanderson79, Thank you for taking the time to share your experience online. We regret that your overall experience was less than satisfactory. Please accept our apologies for the shortcomings, particularly with the staff service, and issues with your room accommodation. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned... More 

Morris, Minnesota
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 14, 2014

We stayed at this hotel/casino on our way through Iowa. The room was spacious but very damp. Everything including our BR towels were damp. The humid air was unreal. The air conditioner was on and in the AM we turned on the heat to try and get comfortable. Not a comfortable environment. Front desk personnel need to communicate with each... More 

Was this review helpful? Yes
Matthew T, Assistant General Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear 320Joyce- First I am sorry that your stay at the Holiday Inn and Suites by Ameristar Casino was less the satisfactory. However you made your review under the Holiday Inn Express down the road by Horseshoe Casino. Next time when your in town please give us a try and our rooms are not damp and we have working AC... More 

Houston, Texas
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 9, 2014

I got there late and had some issue with the confirmation number. Lynda took care of me and upgraded me to a King suite. Very nice of her. The suite was big and comfortable. Breakfast in the morning was good. They have free Internet, free parking and free shuttle to and from the airport. The hotel was very clean. The... More 

Was this review helpful? Yes
Matthew T, Assistant General Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Tamachris- I'm pleased that Lynda took care of you when you checked in late. However your wonderful review was made for the wrong hotel. This hotel is the Holiday Inn Express down the road. More 

Park City, Montana
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed here one night, after a long day's drive. Matt at the front desk was very accommodating and provided several recommendations for places to eat. The restaurant he recommended (Tish's) was right on the mark. The room was clean and comfortable and the breakfast bar was typical Holiday Inn Express faire, but was hot and enjoyable. All common areas... More 

Was this review helpful? Yes
Matthew T, Assistant General Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Thomas M- Thank you so much for your kind words about your stay with us. I'm pleased that all you expectations was met from check in to check out. The casino guest normally doesn't bother our guest that much but it sounds like you got that rare bunch. Next time you stay with us please let us know if... More 

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Additional Information about Holiday Inn Express Hotel & Suites Council Bluffs

Address: 2211 South 32nd Street, Council Bluffs, IA 51501 (Formerly Sleep Inn & Suites Council Bluffs)
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Hotel & Suites Council Bluffs 2*
Number of rooms: 112
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Also Known As:
Holiday Inn Express Hotel And Suites Council Bluffs
Council Bluffs Sleep Inn
Sleep Inn Council Bluffs
Hotel Style:
#1 Romantic Hotel in Council Bluffs
#3 Business Hotel in Council Bluffs

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