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All 25 Council Bluffs hotels

Holiday Inn Express Hotel & Suites Council Bluffs

2.0 of 5 Hotel   |   2211 South 32nd Street, Council Bluffs, IA 51501 (Formerly Sleep Inn & Suites Council Bluffs)
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79%
Ranked #2 of 25 hotels in Council Bluffs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Todd J Colfax, Iowa
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  • Reviews (91)
  • Photos (38)
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91 people have reviewed this hotel

Traveler rating
    48
    24
    9
    6
    4
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31
13
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Colfax, Iowa
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a great place to stay. Close to Old Market in Omaha and right next door to Casino. They had a shuttle service that took us to Old Market and then came and picked us up. Great service and the staff were very friendly.

Was this review helpful? Yes
Sioux Falls, South Dakota
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Bad weather had me worried. Rain and hail were coming down all around the area. Got to the hotel and the staff was very fast at getting us checked in. They made sure we knew where to go if the sirens went off again.

Was this review helpful? Yes
Grand Rapids, Michigan
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 16, 2014 via mobile

Ihg hotels in the past have had too soft pillows on bed, this hotel was much better. Room was clean and confi. Maybe doors could be adjusted so they do not slam when closing. Staff was outstanding, friendly and helpful, thus the five circle excellent. Breakfast with pancakes ,sausage choices, and premade omelets. Plus warm cinnamon rolls, very good!

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San Clemente
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2014

I was prepared to write my review before I even spent the night! The front desk staff, Latosha and Mo, were professional, friendly and very helpful. I requested a recommendation for dinner and Latosha made an excellent suggestion. When I saw her after dinner, she called me by name! I was very impressed. The room was all we have come... More

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Grand Island, Nebraska
Contributor
19 reviews 19 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 5, 2014

We arrived early and I was able to get an early check in. The lady at the desk was most helpful and friendly. Our room, a king was nicely laid out and spacious. Their was the usual desk, chair with foot rest, refrigerator and coffee pot. Smelled clean. The bed had to kinds of pillows labeled "soft" and "firm" on... More

Was this review helpful? Yes 1
West Virginia
Top Contributor
97 reviews 97 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 17, 2014

For some strange reason most hotels in the area were booked solid. We were recommended to this hotel and were glad to find it an nice choice. Room was very clean and comfortable. Staff was friendly. Breakfast was included and was just ok. Several food choices were within a half mile.

Was this review helpful? Yes 1
Saint Cloud, Minnesota
Top Contributor
69 reviews 69 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 1, 2014

Recently stayed here 5 nights for business and was very pleased with my room and the staff. The pool is shared with the adjoining casino and was adequate size. The exercise room was average and one of the stations on the weight machine was broken the entire 5 days. Breakfast was average. Rooms were of average size and were clean.... More

Was this review helpful? Yes 2
Matthew T, Assistant General Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear mdhokenson- I am very excited that you enjoyed your stay with the Holiday Inn Hotel and Suites connected to Ameristar Casino. However your wonderful review was posted on the Holiday Inn Express down the road. Thank you again for your kind words and being a loyal member to the Holiday Inn family. Maybe during your next trip to Iowa... More

Aurora, Illinois
Top Contributor
115 reviews 115 reviews
60 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 1, 2014

This HI Express location is a little further away from downtown Omaha, but the price was right and it only took a few minutes to zip downtown. This location had everything I have come to expect from HI Express and the staff was very pleasant. While you are there, check out a movie next door at the AMC.

Was this review helpful? Yes 2
Matthew T, Assistant General Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Blabbott- Thank you for taking the time to tell us how your stay was. I am very pleased to know that we met all of your expectations as our hotel guest. We look forward to serving you again when you visit us on future stays. Thanks again and have a great day! Matt Turner Assistant General Manager Holiday Inn... More

Rockford, IL
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 6, 2014

We ended up booking a room with the HI Express only after our regular hotel in the area was all booked up. We typically stay in another, competing hotel because we travel with young children and need large rooms, in suite sink, fridge and microwave. What a pleasant surprise the Express turned out to be. The rooms were larger, the... More

Was this review helpful? Yes 2
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi bmpark2, Thanks so much for the kind words! We're glad to have surprised you and look forward to your family's next visit. Best, Sam, on behalf of Holiday Inn Express Hotel & Suites Council Bluffs More

Winnipeg, Canada
Top Contributor
90 reviews 90 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed January 2, 2014

Busy and expensive place but completely disappointing because of the noise from adjoining rooms, hallway, and stairs. Bathroom featured hairs from previous guests which were not an appreciated feature. Staff was great and morning breakfast standard Express fare. Won't be a stopping place on future journeys.

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi there Sue, Thank you for taking the time to leave us this review. We're sorry you found your stay too noisy for your liking. New Year's Eve is a very busy time for us, and you got our last room that night so we were very busy indeed. The noise levels were not normal and we do apologize for... More

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Additional Information about Holiday Inn Express Hotel & Suites Council Bluffs

Address: 2211 South 32nd Street, Council Bluffs, IA 51501 (Formerly Sleep Inn & Suites Council Bluffs)
Phone Number:
Location: United States > Iowa > Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Hotel & Suites Council Bluffs 2*
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Also Known As:
Holiday Inn Express Hotel And Suites Council Bluffs
Council Bluffs Sleep Inn
Sleep Inn Council Bluffs

38 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style
#2 Business Hotel in Council Bluffs #4 Family Hotel in Council Bluffs
Hotel Class
Number of rooms
112

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