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All 25 Council Bluffs hotels

Holiday Inn Express Hotel & Suites Council Bluffs

2.0 of 5 Hotel   |   2211 South 32nd Street, Council Bluffs, IA 51501 (Formerly Sleep Inn & Suites Council Bluffs)
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77%
Ranked #4 of 25 hotels in Council Bluffs
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 1, 2014
mdhokenson Saint Cloud, Minnesota
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85 people have reviewed this hotel

Traveler rating
    43
    23
    9
    6
    4
See reviews for
29
11
9
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Saint Cloud, Minnesota
Top Contributor
62 reviews 62 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 1, 2014

Recently stayed here 5 nights for business and was very pleased with my room and the staff. The pool is shared with the adjoining casino and was adequate size. The exercise room was average and one of the stations on the weight machine was broken the entire 5 days. Breakfast was average. Rooms were of average size and were clean.... More

Was this review helpful? Yes 1
Matthew T, Assistant General Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear mdhokenson- I am very excited that you enjoyed your stay with the Holiday Inn Hotel and Suites connected to Ameristar Casino. However your wonderful review was posted on the Holiday Inn Express down the road. Thank you again for your kind words and being a loyal member to the Holiday Inn family. Maybe during your next trip to Iowa... More

Aurora, Illinois
Top Contributor
84 reviews 84 reviews
47 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 1, 2014

This HI Express location is a little further away from downtown Omaha, but the price was right and it only took a few minutes to zip downtown. This location had everything I have come to expect from HI Express and the staff was very pleasant. While you are there, check out a movie next door at the AMC.

Was this review helpful? Yes 1
Matthew T, Assistant General Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Blabbott- Thank you for taking the time to tell us how your stay was. I am very pleased to know that we met all of your expectations as our hotel guest. We look forward to serving you again when you visit us on future stays. Thanks again and have a great day! Matt Turner Assistant General Manager Holiday Inn... More

Rockford, IL
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2014

We ended up booking a room with the HI Express only after our regular hotel in the area was all booked up. We typically stay in another, competing hotel because we travel with young children and need large rooms, in suite sink, fridge and microwave. What a pleasant surprise the Express turned out to be. The rooms were larger, the... More

Was this review helpful? Yes 2
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi bmpark2, Thanks so much for the kind words! We're glad to have surprised you and look forward to your family's next visit. Best, Sam, on behalf of Holiday Inn Express Hotel & Suites Council Bluffs More

Winnipeg, Canada
Top Contributor
88 reviews 88 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed January 2, 2014

Busy and expensive place but completely disappointing because of the noise from adjoining rooms, hallway, and stairs. Bathroom featured hairs from previous guests which were not an appreciated feature. Staff was great and morning breakfast standard Express fare. Won't be a stopping place on future journeys.

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi there Sue, Thank you for taking the time to leave us this review. We're sorry you found your stay too noisy for your liking. New Year's Eve is a very busy time for us, and you got our last room that night so we were very busy indeed. The noise levels were not normal and we do apologize for... More

Clarksville, Tennessee
Top Contributor
139 reviews 139 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 27, 2013

My husband and I are priority club members because we always stay at their hotels. This time we were traveling with 23 seniors who toured the Colorado Rockies. This hotel was no exception of the excellence they provide. We were greeted warmly by the staff who assisted us in getting settled. We arrived late in the evening and were tired... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi Maryann, Thanks so much for staying with us and leaving this kind review. We love how you described your stay and we're proud to have served you. We hope you enjoyed your tour of the Rockies and had a safe trip home to Tennessee! Best, Sam, on behalf of Holiday Inn Express Hotel & Suites Council Bluffs More

Hastings, Nebraska, United States
1 review
2 of 5 stars Reviewed November 23, 2013

Overall we were happy with our stay here. However, there were a couple of issues. We stayed in a room with a jacuzzi tub and the drain didn't hold. It slowly lost water which was extremely annoying. Also, we had some major issues with the continental breakfast on Saturday and Sunday morning. Saturday almost everything was empty and the bananas... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi there Brook, We're very sorry about the drain issue and problems with breakfast during your stay. I can assure you that has never happened before. We will have maintenance check the tub drains and address the banana issue with those designated people. We hope you'll visit us again and give us another chance to make your stay as comfortable... More

Lubbock, Texas, United States
1 review
5 of 5 stars Reviewed November 19, 2013

This was a great, clean hotel with friendly staff! We are a large group and stay here all of the time. They are loyal to their returning customers and always welcome us back. They always have our rooms ready to go for us when we get there so the check in process is quick. The beds are incredibly comfortable! It... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi Loni, Thanks so much for your continued business! We love hosting your group and appreciate you taking the time to write this review. See you again soon! Best, Sam, on behalf of Holiday Inn Express Hotel & Suites Council Bluffs More

Sioux City, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 16, 2013

First of all, I'm a Retired Air Force Veteran and I try to always stay at hotel chains that support the military with reduced rates. Holiday Inn used to be one of those chains, but not anymore. When I booked our room I thought I was taking advantage of this. But upon arriving late that night we found out that... More

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Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi there Weathreye, Thanks for leaving us this review, and thank you so much for your service to our country. After receiving this and another complaint about our service member policy, we looked into the matter further and found that we can in fact accept government IDs as proof of military service. We're very sorry for this error. We just... More

Andover
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 2, 2013

We liked this hotel and would stay here again. The room was clean and the beds were comfortable. The breakfast was excellent and the dining was spacious and clean. There are plenty of restaurants in the area and Ruby Tuesday is within walking distance. We had to call several times before the front desk picked up the phone so we... More

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi Mark, Thanks for leaving us this kind review. As for your problems with requesting a wake-up call - I can assure you that doesn't happen regularly. As you know, things can get very busy during some parts of the day, but we're usually next to the phone and answer right away. We're glad you enjoyed your stay and look... More

Missouri City, Texas
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 30, 2013 via mobile

This was a great value, clean, friendly, quiet, close to a decent restaurant, and a delicious free breakfast to get us on the road fast! The Holiday inn iPhone app made it really convenient to find and book our stay while we were on the highway.

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Hi there Julie, Thanks so much for staying with us and leaving this nice review. We love the Holiday Inn app too! We hope you had a safe trip home, Julie. Best, Sam, on behalf of Holiday Inn Express Hotel & Suites Council Bluffs More

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Additional Information about Holiday Inn Express Hotel & Suites Council Bluffs

Also Known As:
Holiday Inn Express Hotel And Suites Council Bluffs
Council Bluffs Sleep Inn
Sleep Inn Council Bluffs
Address: 2211 South 32nd Street, Council Bluffs, IA 51501 (Formerly Sleep Inn & Suites Council Bluffs)
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 Business Hotel in Council Bluffs
#5 Family Hotel in Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Hotel & Suites Council Bluffs 2*
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