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Holiday Inn Coralville

3.0 of 5
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1220 1st Avenue, Coralville, IA 52241
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Holiday Inn Coralville
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Ranked #14 of 18 Hotels in Coralville
A recent review
3 of 5 stars reviewed 2 weeks ago
Darin S Los Angeles, California
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108 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Los Angeles, California
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an aging HI that is certainly adequate but not much more. It did not seem to be a good value at the rate that I paid. It is in an out-of-the-way location. The room was adequate but basic with an extremely small bathroom. This HI would benefit from renovation/updating. On the bright side, the restaurant was pretty good... More 

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ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear Darin S, Thank you for taking the time to write a review. We need input like yours to continue striving to provide a great experience to every guest. It's good to hear that things went well while you were here. We would love to have you again, so come see us the next time you're in town. Sincerely, Erika... More 

Zearing, Iowa, United States
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great place love holiday inn hotels. This place had a wonderful restaurant attached I was very pleased with the friendly staff and restaurant staff as well. Room was very clean also. Was glad we weren't on the main busy exit.

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ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear Derek Z., I'm glad everything went so well while you were here! From the quality of our rooms to the attitudes of our staff, we do our best to make your stay as easy and comfortable as possible. Thanks for letting us know how everything went, we really appreciate the feedback. We'll see you again the next time you're... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2015

Our stay at this Holiday Inn Express was very nice, one night on a cross-country drive. The common areas and room were all very clean and up-to date. Another review said the lobby was outdated but we didn't think this at all. The pool area is nice (small pool), and our dip in the hot tub was perfect. The room... More 

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ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear Cheetaah2, I'm glad to hear that you enjoyed the Holiday Inn Express. Unfortunately, that isn't our property, but we're owned by the same management company and we love to hear that they're doing well. Thanks for taking the time to review them, and I will pass your comments on to them. Sincerely, Erika Pohlman Sales Coordinator More 

Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed February 9, 2015

I was more than disappointed in this hotel. I'm a firm believer in the IHG family and frequently stay with their brand. I will not be staying there again! The room was not cleaned well. Front desk staff was slow in helping get shampoo/conditioner (took over 4 hours). Front desk staff was more interested in eating in the lobby while... More 

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ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear MBSAH, Thank you for taking the time to review our hotel. I'm sorry to hear that we didn't live up to your expectations of the IHG brand. Know that we value guest feedback like yours to continue in our mission to provide the perfect guest experience. We work hard to make sure each guest enjoys their time at our... More 

Denver, Colorado
Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2014

This hotel has very friendly staff. it is older décor in the lobby areas. The room was nice and the bed was very comfortable. I thought the bathroom and vanity area were very small for the size of this room. We had a conference in the hospitality suite and it was just an odd room with a bathroom right in... More 

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ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear jsink369, Thank you for taking the time to let us know about your stay. We absolutely love our staff here, and we prioritize hiring folks who will go above and beyond for every guest. The hotel also offer hospitality suites, small conference rooms within the guest rooms to make small gatherings and business meetings that much more convenient. We're... More 

Gatineau, Quebec, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 24, 2014

The hotel is in terrible shape. It is run down building. The hallways smell badly. The room service leftover from the room across mine has not been removed for 26 hours. The floors are not concrete and one can hear person walking in the room above. The official hotel website says that windows can be open by guest. They are... More 

Was this review helpful? Yes 1
ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear 763bran, I wanted to send you a quick note responding to your review, and apologize that your stay wasn't up to your standards. I will pass on your concerns and comments onto my management, and the next time you are in town please give us another opportunity to make your stay a better one. Thank you! Respectfully, Korey L.... More 

Galena, Illinois, United States
2 reviews
2 of 5 stars Reviewed October 22, 2014

No breakfast is included. The place is behind, and attached to the Hampton??? I could hear someone pacing above my room all night long. The pool was gross, the hot tub had so much chemical it felt like it was burning my skin. I am not a picky person and I've never written a negative review, but there's a first... More 

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ChrisPhillipsAGM, Manager at Holiday Inn Coralville, responded to this review

Dear Chris-Kerri, I wanted to send a quick note replying to your comments and apologize for the inconveniences you had during your stay. You are right, we do not offer a complimentary breakfast. We are a full service hotel so we offer more amenities than your standard hotel with a free continental breakfast. (i.e. room service, shuttle, and full restaurant... More 

1 review
3 of 5 stars Reviewed September 9, 2014

During our PCS to California from Ohio, my husband, son, dog and I stayed here. The room was nice and overall our stay was average. My husband left his military uniform there so they said that it would be sent to us the next business day (We left Saturday (8/23/14) so it would be sent Monday) They charged our card... More 

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ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear katiexdee, Thank you for telling us about your recent stay. We apologize for the confusion about your military uniform. Since you've contacted us, we've shipped it out to you and hopefully taken steps to remedy the situation. If there's anything else we can do to make this right for you, please don't hesitate to call us. Sincerely, Erika Pohlman... More 

Eagan, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

Floor plan and layout was confusing. Got lost trying to get to the pool. Only 1 towel when I got there so asked front desk for more and they said they would have some delivered. 20 minutes later. No towlels. Beds were comfortable and I liked the choice of soft/firm pillow. Fridge was nice to have but needed to be... More 

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ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear R0sitz, We appreciate you taking the time to tell us about your recent stay. We try to give our guests as many options as possible in the guest rooms, which is why we offer both soft and firm pillows. Sorry to hear that the pool towels weren't refreshed as quickly as they could have been. It's reviews like yours... More 

Springfield, Missouri
Top Contributor
127 reviews 127 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 1, 2014

I suspected this was an older Holiday Inn when I made the reservation and had no idea what to expect. When I went in the clerk asked me if I would mind if he upgraded us to a suite. Not at all! This place has a rather quirky layout. Our suite was on the third floor, next to the fitness... More 

Was this review helpful? Yes 1
ChrisPhillipsAGM, Front Office Manager at Holiday Inn Coralville, responded to this review

Dear Betty R, Thank you for posting your review of our hotel. Our layout is definitely unique. When it was originally built as the Iron Man Inn, it was convenient and safe because there are same level exits on the First, Second, and Third floors. And I'm glad you got to enjoy our suite. Sounds like it worked out really... More 

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