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Courtyard Des Moines West/Clive

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1520 Northwest 114th Street, Clive, IA 50325
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Courtyard Des Moines West/Clive
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93 Reviews from our TripAdvisor Community

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Traveler rating
    27
    38
    20
    5
    3
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25
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

All they had left was a king but it was nice and very comfortable sleep. We had microwave but no frig. Bathroom was nice. All was clean and comfortable. Very close to the Machine Shed restaurant but don't eat the Sunday breakfast buffet.

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Sarasota, Florida
Level Contributor
7 reviews
2 of 5 stars Reviewed 2 days ago NEW

The hallways were FREEZING cold (in the middle of summer) and the cable system was terrible. No online directory, no Food Channel, same channels are duplicated in analog and digital. When we arrived we were surprised that the room did not come with a mini fridge, but the staff delivered a fridge upon request. I guess they just move it... More 

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Oxford, Iowa
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room was very comfortable and quiet. The view was overlooking the parking lot but not a problem. The bed was very comfortable and the staff was friendly and efficient. I did find a spider in the tub and another on the curtain. My biggest disappointment was they did not offer a continental breakfast so we went to a restaurant. As... More 

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I... More 

Chicago
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Comfortable beds. All clean and also appears new. Bistro for optional breakfast is nice in that it's made to order but does take more time than traditional buffets at other Marriott brands. Nice courtyard area with lounge chairs. Friendly and helpful staff. No complaints

Was this review helpful? Yes
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I will share your feedback with my staff. I am glad you... More 

Des Moines, Iowa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I booked a room here for a night away for our 1st anniversary. The hotel is very clean and the staff was very nice. The bed and pillows were extremely comfortable. This hotel has a very nice courtyard. The pool is tiny but still nice. Also has a great hot tub. I couldn't give it an excellent... More 

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Aimee, Thank you for taking the time to share your experiance. We are delighted that your stay with the us was enjoyable. I will share your feedback with my staff. I am sorry that you were bothered by the interstate noise. We are in the process of installing new sound resistant windows. Everything we do is aimed at providing... More 

Independence, Missouri
1 review
4 of 5 stars Reviewed June 24, 2015

The staff was friendly and accommodating. The rooms were clean. The courtyard was a great place to gather. It was fairly close to the airport. That was extremely important since this was a national financial coaches conference.

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Victoria, Thank you for sharing your experience at the Courtyard Des Moines West/Clive. We enjoyed the opportunity to host your conference. With a mission to provide superior customer service, we take great pride in serving your needs. I am glad the you were able to enjoy our Courtyard Area. We are very fortunate to have the outside space. I... More 

Mandeville
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2015

This hotel was convenient with our relatives condo. Very well maintained and excellent staff. Room was nicer than expected and very clean. Pool and spa as well a health center and business center. Separate boarding pass printer.

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Sam Thank you for sharing your experience at the Courtyard West/Clive. I am happy that your stay was enjoyable. With a mission to provide superior customer service, we take great pride in serving your needs and that we have met your expectations. I will share your comments with my staff and the rest of my leadership team. Thank you... More 

Chicago, Illinois
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed June 22, 2015

I stayed over a weekend recently. The hotel was a good value. King bed was very comfy. Hotel is centrally located and convenient to food and shopping. Check in and out was super easy. Hotel was very clean and the staff was excellent, especially a gal named Johanna. She did an excellent job of making sure my stay was great!

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Clive Courtyard With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I will recognize Johanna for help making you stay memorable and share your comments with the rest of the staff. Thank you for... More 

Ames, Iowa
1 review
5 of 5 stars Reviewed June 15, 2015

I stayed at the Courtyard Marriott in Des Moines West/Clive for a week during our national conference. Everyone member of their team went above and beyond their duty and did it with a smile. I could not have been more pleased! I would highly recommend whether you are staying for one night or need to host a conference, look no... More 

Was this review helpful? Yes
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share you experience with the Courtyard West/Clive. We are delighted that we were able to make your conference more enjoyable. I will share your feedback with my staff. They always enjoy reading the guest comments. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing... More 

THORNTON
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 28, 2015

I generally stay at Fairfield Inn but Courtyard was very close to my son's business and I was visiting him. You rarely find a pool that is not too cold for the adults or a hot tub that is not way too hot. There's were perfect and they had a nice exercise room. The room was fine but we had... More 

Was this review helpful? Yes
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Robert, Thank you for sharing your experience at the Courtyard Des Moines West/Clive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I am glad that Liz was able to take care... More 

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