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Courtyard Des Moines West/Clive

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1520 Northwest 114th Street, Clive, IA 50325
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Courtyard Des Moines West/Clive
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Ranked #5 of 8 Hotels in Clive
A recent review
5 of 5 stars reviewed 2 weeks ago
Honest T Memphis, Missouri
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80 reviews from our community

Traveler rating
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    31
    19
    4
    3
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14
22
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Missouri
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick check-in, nice and clean, great beds and pillows. Great location close to the malls, restaurants, etc........ I didn't have a chance to check on breakfast. The small bar in the lobby seemed to be very nice. - - - I would stay here again - No problems at all.

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. We a happy that you enjoyed your stay. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest your feedback will be shared with the staff and... More 

Cedar Rapids, Iowa
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My wife and I spent a few nights here. The property is well kept and the staff is very helpful. The rooms are updated and furnished in a contemporary fashion. We priceline the room and received a great rate for a 3 star hotel. We would stay there again!

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Mario, Thank you for sharing your experience at the Courtyard Des Moines West/Clive through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest your feedback will be shared with the team to continue... More 

Saint Charles, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 9, 2015

We have made many trips to Des Moines over the past four years to visit our son at Drake University and this is one of our "go to" hotels. It may not be the newest hotel in the area, but it is consistently a good value and has not disappointed us. We have been on the property when it has... More 

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share you comment about your experience. We are delighted that you have made us your hotel of choice when traveling to the area. I will share your feedback with my staff. Everything we do is aimed at providing you and our other guest with an excellent hotel experience and your feedback is extremely... More 

massachusetts
Contributor
18 reviews 18 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 8, 2015

I booked this hotel for my son who was passing through the area, I am a Marriott Gold member so of course I looked at the Marriott hotels for him. There was a great rate on their site as a AAA special including breakfast, so that's what I booked for him. Lots of restaurants in the immediate area for a... More 

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share your experience with the Courtyard Des Moines West/Clive. I will share your feedback with my staff and the other members of my leadership team. You indicated in your comments the problem that you experienced with the AAA Breakfast Package. Please accept our sincere apologies for the inconvenience you may have experienced. We... More 

San Antonio, Texas
Top Contributor
287 reviews 287 reviews
102 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed January 24, 2015

Revisited this hotel after my first stay in July 2014 ago and was not disappointed. What draws me to this location is the quieter rooms and for the most part hotel guests. The hotel is older, but well kept despite the outdated sofas and matresses that are firmer for my taste. The location of this place is well enough as... More 

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. Everything we do is aimed at providing you with an excellent hotel. My staff will appreciate your comments and will be pleased that your enjoyed your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Avondale, Pennsylvania
Top Contributor
102 reviews 102 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 22, 2015

This is your typical Courtyard, clean, efficient, plain but the lobby area was very nice and there was a nice coffee/breakfast bar and the people and service were really top notch which made for a very enjoyable stay

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share your feedback. We are happy to know that we meet your expectations. I will share your feedback with my staff and the other members of my management team. We are blessed to have a very seasoned staff that really cares. Everything we do is aimed at providing our guest with an excellent... More 

Iowa
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 15, 2015

Our youth basketball team stayed here and the hotel was very accommodating. Rooms were perfect and very nice lobby for our team to hang out in. Check in was very simple and quick. Unfortunately, there seems to be an issue with staff entering rooms without knocking. About 5 minutes after we checked in, the door opened while I was in... More 

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share your experience with the Courtyard Des Moines West/Clive. We are delighted that your groups stay was enjoyable. I will share your comments with my staff. Please accept our sincere apologies for the Housekeeping Supervisor entering the room. She did not know the room was occupied yet and was going to inspect the... More 

1 review
1 of 5 stars Reviewed January 5, 2015

I payed for a really nice hotel and got a cheep hotel. I checked in and we went to the room to find no fridge, not Microwave and not lounge room. Pool and spa area was nice. the next morning we went to get brakefast which is free with stay in every other hotel I have ever stayed in. We... More 

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Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Richard, Thank you for taking the time to share your experience with the Courtyard Des Moines West/Clive. You indicated in your response the problem that you experienced with the lack of amenities. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your... More 

Dallas, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 5, 2014

Great stay, clean updated rooms, was quiet even though I was there on a weekend and there were a ton of kids/parents staying there for various sporting events. Get a room facing the courtyard if you can, the little patio was lovely to relax on after a long day. Easy in and out, quick to get to 35, starbucks is... More 

Was this review helpful? Yes 1
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you for taking the time acknowledge our clean facilities and our great staff. I will share your comments with my team. Your feedback... More 

Fort Lauderdale, Florida
Top Contributor
175 reviews 175 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 2, 2014

The hotel is what you expect from a Marriott Courtyard hotel - clean, neat, comfortable, friendly. We did not use the lobby or snack counter so we cannot speak to that but check in was very easy. The bed was comfortable and the room was clean. The location is nice - in the suburb of Clive, just off I 35... More 

Was this review helpful? Yes
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

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