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BEST WESTERN PLUS Des Moines West Inn & Suites

#4 of 8 Hotels in Clive
Certificate of Excellence
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1450 NW 118th Street, Clive, IA 50325
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1 room 1 adult
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BEST WESTERN PLUS Des Moines West Inn & Suites
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251 Reviews from our TripAdvisor Community

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West Union, Iowa
2 reviews
5 of 5 stars Reviewed 1 week ago

Friendly staff, family friendly, pet friendly, great breakfast, super location easy to get around town. I stayed here with my family and we enjoyed the pool and the hot tub as well as the breakfast the next morning!

Review collected in partnership with Best Western

Helpful?
Thank vacfromusa
Waterloo, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is a great value and offers a warm comfortable environment. The staff is helpful and friendly. The small workout area gives you what you need for some exercise and there is a pool available as well although I did not use the pool. Breakfast was good and a pizza and wine bar was available after work. How great... More 

Review collected in partnership with Best Western

Helpful?
Thank Gina G
Fort Dodge, Iowa
Level Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night on a quick trip to Des Moines. Overall we had a very good stay and an excellent price. Check in was really quick and our room was ready a bit early. The lobby area, breakfast area and pool area are all immediately noticed when checking in. All were well maintained. A nice sitting area with TV... More 

Helpful?
Thank srehmann
1 review
4 of 5 stars Reviewed January 4, 2016

Great hot breakfast options! Our only disappointment is regarding crib availability. We booked our reservations online, I verified that the amenities included a crib. After booking the reservation, I called to request a crib and was told they did not have any. This was the primary reason we chose to stay at the hotel. We very much enjoyed the stay... More 

Review collected in partnership with Best Western

Helpful?
Thank willisg2016
Cherokee, United States
1 review
4 of 5 stars Reviewed December 30, 2015

The rooms are nice. The bathroom in our room was dark and hard to see in the mirror. We had a Jacuzzi in our room which was nice. They are very accommodating for pets. The breakfast would be better if the food was a bit warmer, not a fan of cold eggs. They had a light supper on which was... More 

Review collected in partnership with Best Western

Helpful?
Thank Sandy K
Madison, United States
2 reviews
5 of 5 stars Reviewed December 28, 2015

we had a wonderful stay at this hotel. great room at a great price. we had our small dog with us and they put us near an exit without us having to ask. the staff was very friendly. it was a quick overnight, so no time to enjoy the pool or fitness center.

Review collected in partnership with Best Western

Helpful?
Thank Steve A
Bowie, Marylan, United States
1 review
1 of 5 stars Reviewed December 24, 2015

Blood stain and body fluid in bedding. It seems that bedding was not changed from previous occupant. Previously stayed in this location without any problems. Requested reassignment of another room due to the lack of housekeeping personnel. The second room had a problem with the TV set. The front desk attendant was not of much help.

Review collected in partnership with Best Western

Helpful?
Thank Juliol M
Asheville, North Carolina
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 8, 2015

I have stayed in several hotels in the West Des Moines area while visiting my parents and this is the best hotel by far I have stayed in. Rooms were very clean, the hotel has an indoor pool & hot tub. They offer a free light breakfast which includes yogurt, waffles, fruit and juice. The hotel is located right off... More 

Helpful?
Thank jkkelly230Clearwater
Harvard, United States
1 review
5 of 5 stars Reviewed November 16, 2015

The Clive Best Western was conveniently located for a family visit. The rooms were clean and tastefully decorated. The laminate floor was a good choice for a dog friendly room...wish I would have brought a dog bed. Good breakfast choices plus a pool and fitness center which we did not use.

Review collected in partnership with Best Western

Helpful?
Thank Kathy O
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 1, 2015 via mobile

Beware!! We found out after the first night that our lock to our room wasn't working. No key required! They were busy at the front desk so we had to use our deadbolt while we were sleeping. Went down the next am and Kathy says "oh yes, that happens sometimes to the rooms". They clearly know there is an issue... More 

Helpful?
1 Thank Kari N
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dear Kari, thank you for your review. I am sorry for your impression of being in a room with a non functioning lock. Let me explain what happened, When the door is not closed all the way it sometimes gets stopped just before the bolt engages the strike in the door frame. What Cathy did and referred to in her... More 

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