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BEST WESTERN PLUS Des Moines West Inn & Suites

1450 NW 118th Street, Clive, IA 50325
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Certificate of Excellence 2014
BEST WESTERN PLUS Des Moines West Inn & Suites
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BEST WESTERN PLUS Des Moines West Inn & Suites
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152 reviews from our community

Traveler rating
    68
    57
    17
    6
    4
See reviews for
55
38
3
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Batavia, Illinois
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went for a mini golf vacation and this was a great place to stay. Great hotel, friendly staff and service with social hour on Mon, Tues and Wed with beer and wine, pizza and other snacks. Conveniently located with plenty of great restaurants and golf courses nearby.

Review collected in partnership with Best Western

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Los Angeles, California
Top Contributor
121 reviews 121 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A problem on arrival was quickly resolved by the desk clerk. Our suite was clean & very comfortable. Very quiet. Good internet connection. If you find Fd displayed on the A/C it means that the front desk has to activate it before you use it. An energy saving measure. Breakfast had some new options that we hadn't seen before &... More

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sedona
Contributor
20 reviews 20 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

If ever you wanted to meet a person with unflappable aplomb and diplomacy well beyond his years, that person would be Casey who was staffing the front desk when we arrived. Dozens of families who were staying at the hotel for the weekend during a big Labor Day junior high football tournament had flooded the lobby. One family had forgotten... More

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kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Well thank you kindly for such wonderful words about Casey, our Customer Service Specialist! We strive to empower and motivate our staff to deliver exceptional customer service to our guest in order to earn such nice reviews as yours. Thank you very much for sharing your kind words with us as it motivates us to try even harder. More

Iowa
Contributor
13 reviews 13 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I rode to the Best Western Plus on our bikes via the Raccoon River Valley and Clive trails. We requested a first floor room so we could store our bikes indoors over night. To our delight, we were given a room near the exit on the first floor with a jacuzzi tub! That was just what the... More

Was this review helpful? Yes 2
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you very much for the wonderful review. I am so glad you were able to discover our wonderful network of trails that allow you to wonder the countryside or the city for hours without crossing any busy roads! As in regards to our property I will be very happy to share your kind words with my staff to further... More

Wichita, Kansas
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Over priced for the size of the room and the "Hot" breakfast was a joke. The omelets were still frozen and had to be microwaved. The sausage tray was empty and the coffee was luke warm. Would not recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Hello KansasJack2, I am sorry to hear that you did not enjoy your breakfast in our hotel. The omelettes are served up frozen right next to the microwave so they can be fresher for you. Anyway you would be pleased to learn we are doing away with the omelettes in favor of scrambled eggs that we will start serving in... More

Fremont, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Husband and I were wanting to get away for the night for our anniversary. Didn't want to spend a fortune on a hotel so read some reviews and picked this one. For $100 for the room I was overly impressed. The hotel was clean and inviting. Our room was big and came with a fridge and microwave. The bathroom was... More

Review collected in partnership with Best Western

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kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you Brittany for a wonderful review. I am glad your stay with us was great and I am happy to share your comments with my housekeeping and front desk staff. And by the way happy anniversary! More

waterloo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

If every hotel was this comfortable to stay at I may never get home. The staff is friendly, the rooms are very fresh and clean. I stay at a lot of hotels ... this ranks as one of the consistently good stops.

Review collected in partnership with Best Western

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kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you Peter, as always we are very happy to see you every time you grace our hotel. More

La Vista
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Running, jumping children in the room above at 8:30pm which the hotel staff didn't want to deal with because it wasn't 10pm. A hotel owner that asked my family to change rooms or leave his hotel because they didn't want to deal with the source of the problem.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dear Morey, I am sorry for your unfortunate evening in my hotel. After you complained about the family that checked into the room above yours, we contacted them and asked to settle down repeatedly, and they seemed to want to cooperate. However, does having to wait half an hour for them to settle warrant you calling the Police on them?... More

Jackson Ohio
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 9, 2014

This was our last stop in a fourteen day land cruise with Amtrak - finishing off with a stop to see the charming daughter in Death Monez. We weren't going to spend a lof of time in the room nothing more than sleep and shower. We were pleasantly surprised. Good sized room, two very comfortable bed and an awesome view... More

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Kaneohe
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2014

We found the hotel to be clean and comfortable. Free breakfast had a nice selection of food - the hot omelet was a nice touch. A good value. Access to freeway was quick and we easily found our way to the Iowa Cubs baseball park.

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Additional Information about BEST WESTERN PLUS Des Moines West Inn & Suites

Address: 1450 NW 118th Street, Clive, IA 50325
Phone Number:
Location: United States > Iowa > Clive
Price Range (Based on Average Rates): $
Number of rooms: 64
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Also Known As:
Best Western Clive
Clive Best Western

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