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BEST WESTERN PLUS Des Moines West Inn & Suites

1450 NW 118th Street, Clive, IA 50325
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Certificate of Excellence 2014
BEST WESTERN PLUS Des Moines West Inn & Suites
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BEST WESTERN PLUS Des Moines West Inn & Suites
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158 reviews from our community

Traveler rating
    70
    61
    17
    6
    4
See reviews for
58
38
3
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • English first
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English first
  • All months
    (158)
  • Mar-May only
    (33)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (29)
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Vinton, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was one of the nicest, most comfortable, spaciest rooms I stayed in on this cross country trip I made in December. Starting with check in very nice, Christmas music was playing nicely decorated warm cookies on the counter. I was offered and excepted a very nice room upgrade. The pool and hot tub were very nice. The breakfast the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dewayne, thank you very much for a wonderful review. Yes, Christmas is indeed our favorite time of year and we try to carry that spirit onto the decorations and ambiance in the lobby I am so glad you noticed. Thanks again and hurry back. More 

Bettendorf, Iowa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived to a very professional and polite young man at check-in, he even advised me to call for my reservation next time instead of online to receive a better corporate rate, he explained the complimentary food and beverages in the lobby as well as the WiFi instructions. my stay was very comfortable, and enjoyable. at checkout the next morning,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you Nancy for noticing the small little details that we try and implement to make your stay pleasant I was very happy to share your comments with all my staff and thanks again for going to the trouble to share your comments with us, it is immeasurably beneficial for morale of all of us! More 

Delano, MN, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 3, 2014

I do business in Council Bluffs several times a year and discovered this hotel some time ago. It is an older property so of course could use some updating. With that said, I go out of my way to stay here. The day manager is a great guy that always smiles and is super helpful. The place may be old... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you David, we always try to keep up the property up to par and are constantly updating. Happy travels and hope to see you again More 

1 review
4 of 5 stars Reviewed October 27, 2014

The staff was very welcoming, clean, nicely decorated, close to the interstate, Really enjoyed the cookies at check in. There was not enough food at the breakfast buffet and did not like the paper plates. Staff was very friendly.

Review collected in partnership with Best Western

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DIXON, United States
1 review
4 of 5 stars Reviewed October 26, 2014

Staff at front desk always friendly and helpful. We make it out to Des Moines several times a year and always try to stay at this best western since it is very clean and breakfast choices are many. The location is close to relatives and easy to get downtown and to shopping. We appreciate the staff and since we are... More 

Review collected in partnership with Best Western

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Batavia, Illinois
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2014

We went for a mini golf vacation and this was a great place to stay. Great hotel, friendly staff and service with social hour on Mon, Tues and Wed with beer and wine, pizza and other snacks. Conveniently located with plenty of great restaurants and golf courses nearby.

Review collected in partnership with Best Western

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Los Angeles, California
Top Contributor
140 reviews 140 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

A problem on arrival was quickly resolved by the desk clerk. Our suite was clean & very comfortable. Very quiet. Good internet connection. If you find Fd displayed on the A/C it means that the front desk has to activate it before you use it. An energy saving measure. Breakfast had some new options that we hadn't seen before &... More 

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sedona
Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 15, 2014

If ever you wanted to meet a person with unflappable aplomb and diplomacy well beyond his years, that person would be Casey who was staffing the front desk when we arrived. Dozens of families who were staying at the hotel for the weekend during a big Labor Day junior high football tournament had flooded the lobby. One family had forgotten... More 

Was this review helpful? Yes
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Well thank you kindly for such wonderful words about Casey, our Customer Service Specialist! We strive to empower and motivate our staff to deliver exceptional customer service to our guest in order to earn such nice reviews as yours. Thank you very much for sharing your kind words with us as it motivates us to try even harder. More 

Iowa
Contributor
13 reviews 13 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 9, 2014

My husband and I rode to the Best Western Plus on our bikes via the Raccoon River Valley and Clive trails. We requested a first floor room so we could store our bikes indoors over night. To our delight, we were given a room near the exit on the first floor with a jacuzzi tub! That was just what the... More 

Was this review helpful? Yes 2
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you very much for the wonderful review. I am so glad you were able to discover our wonderful network of trails that allow you to wonder the countryside or the city for hours without crossing any busy roads! As in regards to our property I will be very happy to share your kind words with my staff to further... More 

Wichita, Kansas
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 8, 2014

Over priced for the size of the room and the "Hot" breakfast was a joke. The omelets were still frozen and had to be microwaved. The sausage tray was empty and the coffee was luke warm. Would not recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Hello KansasJack2, I am sorry to hear that you did not enjoy your breakfast in our hotel. The omelettes are served up frozen right next to the microwave so they can be fresher for you. Anyway you would be pleased to learn we are doing away with the omelettes in favor of scrambled eggs that we will start serving in... More 

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Additional Information about BEST WESTERN PLUS Des Moines West Inn & Suites

Address: 1450 NW 118th Street, Clive, IA 50325
Phone Number:
Location: United States > Iowa > Clive
Price Range (Based on Average Rates): $
Number of rooms: 64
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Also Known As:
Best Western Clive
Clive Best Western

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