We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sterling Hotel and Suites

Hotel website
11428 Forest Ave, Clive, IA 50325 (Formerly Chase Suite Hotel Des Moines)
Offers & Announcements
Penthouse Discount
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sterling Hotel and Suites
Professional photos View all
Browse nearby
Sterling Hotel and Suites
Add Photo Write a Review

100 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    35
    28
    15
    10
    12
See reviews for
39
24
3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (24)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (10)
All months
Minnesota
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Didn't stay long here. Got in about 10:30 pm and left at 6 am the next morning. Check in was quick. The room was FREEZING cold when we got in but that was adjustable. Room was nice, bed comfortable. Having the kitchen area was nice to keep our sons milk cold. We would stay here again.

Was this review helpful? Yes
Cedar Falls, United States
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Room was ok for the price (109.00), spacious with Kitchen. Bathroom smelled a little with rusty toilet at the bottom. Exterior of hotel at first did not leave a good first impression but layout was different. The big issue was after a day away for baseball tourney we come back to a food item(box of unopened cookies) were taken from... More 

Was this review helpful? Yes

Travelers are raving about these Clive hotels

Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

There's something a little ragged around the edges about the Sterling on initial inspection. Both the exterior and the interior paint could use a little touch-up. The staff were friendly enough, but seemed oddly uninformed. For example, when my daughter and her family made their original reservation, they had requested adjoining rooms. When they checked in, they were assured that... More 

Was this review helpful? Yes
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Hello Deedubs2! We thank you for selecting the Sterling for your visit in June. You point is well taken about making sure our staff is informing our guests about how the property is designed. We realize requests for adjoining rooms are important to guests! Thanks so much for taking the time to provide some important feedback. It was great to... More 

Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Serviced apartments. Love the way it feels like not a motel. Especially if spending a few days for work. Staff is super, and had all the amenities you could want. Can't wait to stay in a week or so. Relaxing.

Was this review helpful? Yes
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

We can't wait to have you visit again! Our staff certainly appreciates the positive mention. Many of our guests are long-term or extended stay and we feel it is important that everyone feels very much at home with us whether it is for just one evening or for many months. Take Care! Matt E. More 

Goodyear, Arizona
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here one night before reaching our destination in Wisconsin. The Sterling Hotel and Suites is an older set of buildings which I think was an apartment complex at one time. Our room which had a full kitchen and was quite spacious was on the second floor making our transport of luggage a bit difficult. The room itself was a... More 

Was this review helpful? Yes
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Hi, Clay! Thanks again for choosing the Sterling for your place to stay in Des Moines. We really appreciate that you took the time to let us know that being a pet-friendly option was important to you. We hope to see you down the road! Matt E. More 

Kansas City, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015

Loved this hotel! Big suite with full kitchen, living room area (with pull-out sofa bed), two queen beds, flat screen tv. Bathroom area/carpet was a little dated, but it wasn't a concern or problem. Nice full breakfast in main building area the next morning was included. It was a very nice unit and we would not hesitate to stay when... More 

Was this review helpful? Yes
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Hi, Robin! We appreciate the kind words about the accommodations, breakfast and our staff! Please let us know if you are traveling through again- we would be glad to host you and your family for another visit! Be sure to check our website for the best rates or call us direct. Matt E. - GM More 

Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 22, 2015

The penthouse was so nice for me and my husbands weekend get away! We didn't even have to leave we just brought food with us and was able to cook in the little kichen. Very clean and staff if very helpful and friendly

Was this review helpful? Yes
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

We were so glad to hear you enjoyed the use of the full size kitchen in your suite! Please keep an eye out for our special offers on our Penthouse Suites in the future. We will be offering special discounts for guests who book two nights or more! Kind Regards - The Sterling Hotel and Suites Guest Relations Team. More 

Peosta
1 review
5 of 5 stars Reviewed May 21, 2015

Penthouse rooms are very nice, especially for our softball team. We could stay together, and do things all in our own room. Breakfast was good. Wish pool was open. Enjoyed our stay and would stay here again. Staff very helpful and friendly. .THANKS

Was this review helpful? Yes
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Hello, Peggy! We are very pleased that your team had an enjoyable stay with us at the Sterling! Our Two-Level Penthouse Loft Suites are quite popular with teams and groups with the two full bedrooms and two full bathrooms. We hope you make it back to see us again - our outdoor pool and spa are open from Memorial Day... More 

Bettendorf, Iowa
1 review
4 of 5 stars Reviewed May 19, 2015

Loved the penthouse room for our girls get away. We had 2 bathrooms, 2 bedrooms, a kitchen, sitting area and fire-place. Great place for the money! It is an older hotel, but for the price and the other amenities, it is worth it! Loved it!

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank You Nestlab for submitting your review for the Sterling Hotel and Suites. We are glad that the girls like the spacious room for the get away. We hope that you will stay with again when you are in Des Moines More 

Des Moines, Iowa
Level Contributor
1 review
5 of 5 stars Reviewed May 18, 2015

We enjoyed our stay at the Sterling Hotel and Suites. Everyone who worked there was friendly and helpful. The grounds are maintained beautifully and you can tell that those that work their take pride in what they do. Kristen, who cleaned our room, always went out of her way to make sure that we had everything we needed and that... More 

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Tracey1216 Thank you for taking the time to submit a review of the Sterling Hotel and Suites. We are glad that you really appreciated the "home away from home" feel of the property and the fact that it was convenient for your pets as well. We hope that you will recommend our hotel to friends and family if they are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (14)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (9)
Viewed
Dining (6)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay