We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sterling Hotel and Suites

Hotel website
11428 Forest Ave, Clive, IA 50325 (Formerly Chase Suite Hotel Des Moines)
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sterling Hotel and Suites
View Map
Add Photo Write a Review

147 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Poplar Bluff, Missouri
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in a penthouse suite. It was very nice. It had a bedroom, with a king size bed, a queen size bed, in the loft. There were 3 tvs. One in each room. 2 bathrooms, a living room, with a fireplace, and a kitchen, with a full size fridge, dishwasher, and stove with oven. The room was extremely clean,... More 

Helpful?
Thank Janet W
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This property should not be rated a 3 star. I was disappointed by the rating. The room was clean but very noisy to outside and people above. The toilet rocked when you sat down, no blow dryer, no spread but found a blanket in the closet. Very old property and needs repaired. The breakfast waffle was OK but the coffee... More 

Helpful?
Thank waves40
Kirksville, Missouri
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 1 week ago

Sadly, my wife and I made the mistake of staying at the Sterling on January 31st for a romantic getaway. Upon entering the room we noticed a stale, moldy, dusty smell that immediately set our allergies into overload (sneezing, watery eyes). This should have been our clue to leave the hotel; but, since we would have been charged for the... More 

Helpful?
1 Thank Scott G
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Please accept our most sincere apology for the inconvenience that you had during your stay with us. I would like the opportunity to speak with you personally about your stay. Please feel free to contact me at your convenience. Kind regards, Matt Esser General Manager Sterling Hotel and Suites More 

Travelers are raving about these Clive hotels

Aurora, Minnesota
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Wasn't sure what to expect but, on Jan 22 2016, when we stepped into the ground floor Studio Double Queen room we were pleasantly surprised. Pros:Smelled nice and clean, new carpet, spacious, friendly clerks, central air (no loud window unit), fireplace, comfortable and clean beds, big comfy chair and 2 bar stool seats for kitchen counter, you can rent breakfast... More 

Helpful?
Thank Heather G
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We hope to welcome you again in our hotel when you travel to the Des Moines/Clive Area. Kind regards, Matt Esser General Manager Sterling Hotel and Suites More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Wow, our pleasant stay in January, 2015 was not an anomaly! We were traveling with our Yellow Lab and decided to tempt fate and stay at the Sterling again, and we're two for two.Our 2 bedroom unit had been updated, was well appointed, and was clean. The only suggestion I would make to housekeeping is to make sure there are... More 

Helpful?
Thank Brenda A
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We are glad to hear that you had a wonderful experience with the hotel. We hope to welcome you again in our hotel when you travel to the Des Moines/Clive Area. Kind... More 

Nevada, Missouri
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 16, 2015

We got a Penthouse room last weekend. I was very impressed with the cleanliness of the penthouse! The beds were comfortable. I really liked the fact that there was a ceiling fan in the bedrooms. We had 5 adults and a 3-year old. It was perfect for us. It was also very easy to get on and off the highway.... More 

Helpful?
Thank Sam D
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We are glad to hear that you had a wonderful experience with the hotel. We hope to welcome you again in our hotel when you travel to the Des Moines/Clive Area. Kind... More 

Temecula
2 reviews
1 of 5 stars Reviewed December 13, 2015

our family stayed there one night on our way to Green Bay. . i saw a few bad reviews but some good ones so i thought for the price, it looked fine. sofabed was broken and un-usable, there was a metal piece on the bottom of the front door sticking out that could cut a child, and all i got... More 

Helpful?
Thank Roge K
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Thank you for taking the time to review us. Please accept our most sincere apology for the inconvenience that you had during your stay with us. I would like the opportunity to speak with you personally about your stay. Please feel free to contact me at your convenience. Kind regards, Matt Esser General Manager Sterling Hotel and Suites More 

Sachse, Texas
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

This place is not new. It's an older property and doesn't have a lot of fancy upgrades. It could be cleaner but it's a crummy place to stay. It has a lot of good qualities. It's location is great. Near shopping and food. We opting for the Penthouse. The kids had the upstairs and they enjoyed the extra space. There... More 

Helpful?
Thank Noreen S
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We hope to welcome you again in our hotel when you travel to the Des Moines/Clive Area. Kind regards, Matt Esser General Manager Sterling Hotel and Suites More 

Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed December 1, 2015 via mobile

Old gross and dirty. This is not a three star hotel. I had to clean up the mess of the last occupant before my children could come in. The smell of rotting food in the disposal and cigarette smoke (in a non smoking room) was nauseating. The toilet moved. The pillows were so worn they were yellowed and falling apart.... More 

Helpful?
Thank 462catec
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Thank you for taking the time to review us. Please accept our most sincere apology for the inconvenience that you had during your stay with us. I would like the opportunity to speak with you personally about your stay. Please feel free to contact me at your convenience. Kind regards, Matt Esser General Manager Sterling Hotel and Suites More 

Des Moines, Iowa
1 review
4 of 5 stars Reviewed November 17, 2015

This hotel is in a great location and we thought was a good value for what you got. We also thought the room was well appointed. We did have some problems with the heat but we called the front desk and they handled in a timely manner. Our trip was to visit family in town and it was close to... More 

Helpful?
Thank Diane R
Matt E, General Manager at Sterling Hotel and Suites, responded to this review

Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We are glad to hear that you had a wonderful experience with the hotel. We hope to welcome you again in our hotel when you travel to the Des Moines/Clive Area. Kind... More 

Questions? Get answers from hotel staff and past guests. Ask a question

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Pool/beach area (2)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Clive
0.1 mi away
Wildwood Lodge
Wildwood Lodge
#2 of 8 in Clive
4.5 of 5 stars 197 reviews
0.3 mi away
Country Inn & Suites By Carlson, Des Moines West
0.2 mi away
BEST WESTERN PLUS Des Moines West Inn & Suites
Show Prices
Show Prices
Show Prices
0.1 mi away
Days Inn Des Moines – West Clive
0.2 mi away
La Quinta Inn Des Moines-West-Clive
0.1 mi away
Super 8 Clive / West Des Moines
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay