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Sterling Hotel and Suites

3.0 of 5 11428 Forest Ave, Clive, IA 50325 (Formerly Chase Suite Hotel Des Moines)
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Sterling Hotel and Suites
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Sterling Hotel and Suites
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82 reviews from our community

Traveler rating
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    13
    8
    10
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31
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tulsa, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This could be a long review - sorry if I'm not brief. Feel like a lot to cover. The reviews for this hotel can be all over the place and I think it comes down to - what do you expect for your money? This hotel, to me, is a gem. Is it the most ritzy and fancy place? No.... More 

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank you Beatrice for taking the time to give us a full review of Sterling Hotel and Suites. We are very pleased that you liked the two floor penthouse suite while you and your family stayed with us. We hope that you and your family stay with us the next time that you are in Des Moines. More 

Clive, Iowa
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

We were very impressed with the cleanliness, the spaciousness, and the amenities at this hotel. As stated the room was complete with fireplace(bring your own duraflame log), seating area, kitchen, etc. The beds were newer and comfortable. Parking was convenient and adequate. Breakfast is available. While we only visited for one night while work was done on our home, we... More 

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank you Affable1 for your review of Sterling Hotel and Suites. We are glad to hear that you liked the spaciousness of our hotel rooms with the fireplace. We hope that you recommend our hotel to friends and family. More 

Easton, Missouri, United States
1 review
5 of 5 stars Reviewed January 22, 2015

I travel to Iowa twice a year for a week at a time, I couldn't asked for a better place to stay while I am working a way from home. The staff is extremely friendly, helpful the rooms are spacious clean and extremely comfortable and breakfast is made available every morning. When you come in at night your able to... More 

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank you Shellme P for reviewing Sterling Hotel and Suites. We are very please that you enjoyed your week long stay with us. We hope that you will continue to stay with us in our spacious rooms when you are in are in the Des Moines area. More 

Olivia, Minnesota
2 reviews
4 of 5 stars Reviewed January 6, 2015

Pleasantly accommodating and comfortable. Handicapped access was good. Walk-in shower should have better solution to keep water inside the stall. Fireplace instructions needed more information on where to get *firewood*. Lighting too low for low-vision loss in living room area. Loved the grounds; especially, plenty of areas for breaking/parcing/relieving guide dog. Breakfast was all carbohydrates…no protein choices. I'd recommend this... More 

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank You AH for taking the time to review the Sterling Hotel and Suites. We are so glad that the Handicapped room with a roll in shower was helpful to you during your stay with us. We hope that you visit us again the next time that you are in Des Moines. More 

Sioux Falls, SD
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2015

We had a great experience at this hotel. The room was clean and large (king/queen suite) and you could have easily put 6 people in the room without feeling crowded. We had a small glitch with breakfast the first day and there are some little things that need attention, but I would not hesitate to stay at this property again.... More 

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank you sportsinfoguy for submitting your review. We are glad that you enjoyed the large Penthouse King Queen Suite, which happens to be a popular room style for most of our guests. We look forward to seeing you the next time you are in Des Moines. More 

1 review
5 of 5 stars Reviewed January 4, 2015

We had previously stayed at this hotel and were very disappointed. This experience was great and we were very impressed; the two bedroom suite had been refurbished and was well appointed, the hotel is pet friendly, and the staff goes above and beyond.I forgot something in the kitchen after checkout and the manager checked the room and held it at... More 

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank You Brenda for taking the time to review our hotel. We are so pleased that you and your family enjoyed our two bedroom suite. Our staff was glad to have you back and giving us a second chance. More 

Des Moines, Iowa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015 via mobile

This hotel had improved so much!!! My stay this last time was of course great! The staff are very friendly and helpful. I can tell it is under new management and that the employees are well taken care of along with the property. Definatly will recommend to all my friends! Good job Sterling!!

Was this review helpful? Yes 1
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank You Jennifer for submitting your review of the Sterling Hotel and Suites. We are happy to hear that our staff was very helpful to you and your family. The Sterling Hotel and Suites staff welcome your family and friends anytime they are in town. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

we arrived and was promptly greeted by a pretty smiley young lady she was real helpful and has such a great customer service. Our room was amazing maybe a few little upgrades needed but other than that its worth the money we paid. Breakfast is great also. Will definitely be back to see Sam.

Was this review helpful? Yes 1
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank You Becky for submitting your review for the Sterling Hotel and Suites. We are glad that you your room was amazing and that you was greeted when you walked into the lobby. We look forward to seeing you the next time you are in town. More 

Indiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2014

WOW! The penthouse suite was amazing! We stayed with another couple and it was perfect because it was like getting two rooms for the price of one. The suite was very clean and nice. Their complimentary chocolate chip cookies were to die for!

Was this review helpful? Yes
Benjamin S, Front Office Manager at Sterling Hotel and Suites, responded to this review

Thank you for the review. We are happy that you enjoyed your stay with us in one of our Penthouse Suites. We hope that you stay with us the next time you are in town. More 

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Additional Information about Sterling Hotel and Suites

Address: 11428 Forest Ave, Clive, IA 50325 (Formerly Chase Suite Hotel Des Moines)
Phone Number:
Location: United States > Iowa > Clive
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sterling Hotel and Suites 3*
Number of rooms: 112
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Also Known As:
Chase Hotel Clive
Chase Hotel Des Moines

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