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BEST WESTERN la Grande Hacienda

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1401 North 2nd Street, Cherokee, IA 51012
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BEST WESTERN la Grande Hacienda
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96 Reviews from our TripAdvisor Community

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Mondamin, Iowa
Level Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

They offer a fair rate, good bed, large room, and the place is extra clean. - so I stay here when in the area. Good Mex food next door or several options down town - 10 blocks? I understand why they have a large repeat customer base.

Review collected in partnership with Best Western

Helpful?
Thank John H
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

John, thank you for your review. We appreciate your loyalty to our brand and enjoy your company when visiting. We look forward to having you as our guest soon! More 

Audubon, Iowa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Breakfast had a nice variety. The room was quiet and spacious. Fridge and microwave in room, comfortable bed. However, one of the 2 beds in my room had visible hair and dark lint balls on the sheets. The 2nd bed was OK so I did not have to report my concern during my stay. Comfortable heat in room for the... More 

Review collected in partnership with Best Western

Helpful?
Thank Rhonda S
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Rhonda, we are very sorry this incident occurred during your stay with us. This matter has been brought to our housekeeping departments attention and will be resolved. Thank you for taking the time to report this issue. We look forward to having you as our guest again soon! More 

Des Moines, Iowa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice room. Very good price. Nice pool. No hot tub. Great staff. Very clean. The MOST COMFORTABLE beds! We came in town for the Cherokee Blues Festival, and stayed here, because they were offering a 'package deal' and didn't have very high expectations, but we were both very surprised and happy when we saw the room. Also, when we... More 

Review collected in partnership with Best Western

Helpful?
Thank I6086HEmichelleb
BWjanelle_2016, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Thank you for your wonderful review regarding our Jazz Package/Hotel. We have offered this package for several years and have had a great success. Thank you again for taking part of this music festival. Our staff does a wonderful job in creating a clean and comfortable environment for our guest. We look forward to seeing you at next year's event,... More 

Waterloo
2 reviews
5 of 5 stars Reviewed December 28, 2015

Very nice room, clean, comfortable and quiet; I was surprised at how nice it is, especially when I am more used to 4 star hotels when I travel for business. The breakfast was excellent in a very nice dining room. Will stay here again when visiting relatives.

Review collected in partnership with Best Western

Helpful?
Thank Scott P
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Scott thank you so much for the excellent review. Our staff takes pride in our cozy little Hacienda, and in welcoming all our wonderful guest. We look forward to having you come visit us again soon. Please think of us again when you visit the area. We hope to have a new look soon with the same warm comforts of... More 

Burnet, United States
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 9, 2015

Several years ago a friend told me about the Best Western in Cherokee, Iowa. I stayed there while visiting the area a few weeks later and have stayed there everytime I am in that area. And the place keeps getting better and better. The rooms seem to all have been upgraded. Staff members from the maintenance man to the clerks... More 

Helpful?
Thank Bryan B
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Bryan, thank you so much for staying with the Best Western La Grande Hacienda while your family visits this area. We look for to having you as our guest every time. We are working on renovations to make our rooms even more comfortable for our guest, so please continue to come visit for some exciting changes. Have a wonderful Holiday... More 

Urbandale, United States
1 review
5 of 5 stars Reviewed November 30, 2015

The kids loved the pool. The adults loved the pillows!!! The staff was extremely helpful when I made phone calls prior to our stay and also during check-in. The rooms were clean and were larger than many we've stayed in. Breakfast was great, with waffles, biscuits and gravy and more!! We will stay here again when we are in Cherokee,... More 

Review collected in partnership with Best Western

Helpful?
Thank Jeanie M
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Jeannie thank you so much for your review! I am very happy to hear you enjoyed your stay with us at the Best Western La Grande Hacienda. I'm am sorry about not having any eggs for breakfast, but I am happy to report we ran out due to a large number of guest. On your next stay, we hope to... More 

1 review
5 of 5 stars Reviewed November 11, 2015 via mobile

I stayed over night at the best Western in Cherokee on a business trip, and was very pleased with my stay. The hotel is an older hotel, but is kept very clean. I was a bit disappointed that there was no hot tub by the pool, but that seems to be a feature that is on the way out because... More 

Helpful?
Thank JimG T
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Jim, thank you so much for your great review! We have some very exciting changes coming to you in the future - we hope to have you as our guest again soon. We always appreciate our guest comments and suggestions! More 

Cherokee, United States
1 review
4 of 5 stars Reviewed November 2, 2015

This was my first time to need a dog-friendly hotel, and I appreciated the availability of rooms. Staff was very friendly and kind. The self-serve breakfast offered many options. The main parts of the room were clean; I found some dirt and a pretzel in a tight spot under the bed after Mom dropped something on the floor, and there... More 

Review collected in partnership with Best Western

Helpful?
Thank Joan T
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Joan, thank you so much for your feedback. Your response will help us improve our performance in future guest relations, and as always - we look forward to having you as our guest again soon! More 

Cedar Rapids, United States
1 review
5 of 5 stars Reviewed November 2, 2015

Extremely helpful and friendly staff, a nice assortment of breakfast options from cereal/yogurt to eggs, biscuits and gravy. The rooms are spacious and clean (the bathroom light/de-humidifier is a bit noisy). Good location and fine amenities.

Review collected in partnership with Best Western

Helpful?
Thank Aaron W
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Aaron, thank you so much for the great review! My staff and I hope you had a wonderful time while you were here and enjoyed your time at your wedding event. Please, come visit us again soon! More 

marshalltown IA, United States
2 reviews
3 of 5 stars Reviewed November 2, 2015

The service was really good when I checked in the staff was very helpful I stay at this Best western every time I'm in Cherokee IA. The rooms are clean beds are comfortable the morning breakfast is good there are lots of restaurant in the area overall I always have a great stay. Thanks to the staff

Review collected in partnership with Best Western

Helpful?
Thank Lance S
Best Western C, Manager at BEST WESTERN la Grande Hacienda, responded to this review

Lance thank you so much for staying with us and your great feedback. We enjoy having you as our guest and will look forward to seeing you again soon! More 

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