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Holiday Inn Express Cedar Rapids (Collins Road)

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1230 Collins Road, Cedar Rapids, IA 52402
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Holiday Inn Express Cedar Rapids (Collins Road)
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Holiday Inn Express Cedar Rapids (Collins Road)
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Menasha, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Clean room, clean hall ways over all very clean. Friendly service. Room with no view, the metal roof was pretty. We used our rewards points so I think they put you in bad rooms this is the second time

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Lembcke: Thank you for your comments about our friendly service. There are some rooms that do overlook the roof. We value you as an IHG Rewards member and I want to assure you that it is never our intention to put one of our valued guests in a room which they would not like. When you next stay with... More 

5 of 5 stars Reviewed 5 days ago NEW via mobile

I just spent a Friday and Saturday night at the hotel and had a more than pleasant experience. We rode for 6 hours in the rain, finally arrive, and I see nothing but smiles behind the front desk. Meghan checked me in & smiled the whole time, which was warm to see after a hard ride. She was concerned about... More 

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Clem82_Harley: What a joy to host you and the other attendees of the rally. We thank you for choosing our hotel to stay and we will continue to work hard to provide this type of service to all of our motorcyclists. Thank you for mentioning the individual members of our team who made your stay one to remember. We... More 

Metro Minneapolis-Saint Paul, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I always stay at the HI Express on Collins Road when I visit my friends in Cedar Rapids. It is a very quiet hotel with excellent service. When the renovations are complete, it will even be better. I wouldn't stay anywhere else when I am in the area! (Note--it's a short walk to either Panera or Chili's to get a... More 

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Jill T: We thank you for your comments about our hotel and the excellent service you received. It is our team's goal to make every guest's stay a memorable one. We are happy that you are appreciative of the renovations which are now complete. We are pleased to have brought you a better night's sleep with our new mattress... More 

Kiel, Wisconsin
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very nice, quiet and restful. The breakfast area is very nice, many different choices. The beds and pillows were comfortable and the room was clean. Our room was spacious and well decorated. The staff was very friendly and helpful.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Guest: Thank you so much for taking the time to fill out a Trip Advisor Review for our hotel. We are pleased that you found our hotel to be quiet and peaceful and our staff friendly and helpful. We hope you also enjoyed our newly renovated breakfast and lobby areas and of course our brand new mattress sets. We... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed May 14, 2015

Although the hotel is undergoing renovations the hotel is very nice. The entire staff was excellent. Breakfast was good with a better selection that many hotels. But Chasity, the chamber maid, deserves an extra special thanks. The cleanliness of my room was outstanding. It is obvious she cares about quality results.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Mr. Bob G: Thank you for sharing your thoughts about your recent stay with our hotel. I am so pleased that you found the hotel to be clean, comfortable and up to your standards. Our team works very hard to ensure that all our guests receive the best service we can provide. I will share with Chastity your comments... More 

Spokane, Missouri
1 review
5 of 5 stars Reviewed May 12, 2015

My husband and I stayed here in April and had a wonderful stay. The happy hour was a very nice touch and the rooms were very relaxing. The staff went out of their way to accommodate us. The breakfast had many options and was very nice. We're looking forward to going back.

Was this review helpful? Yes
USA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 27, 2015

We stayed at this hotel last Friday night - very impressed with the results so far of the complete remodeling that is going on - love the new beds!! But ,what was most impressive was the customer service skills of Front Desk Clerk, Jeremy! I called before we left home with several requests for the placement of our room -... More 

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HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Pleasant Stay: How wonderful of you to write to us and share your pleasant experience. Jeremy will greatly appreciate your comments and as the General Manager, I also wish to thank you for acknowledging a member of my team. I know that all my team members goal is to provide our guests with outstanding service that they will not... More 

Panama City, Florida
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 16, 2015

People were very friendly all throughout my stay. Breakfast was better than I expected with pre-made omelets and a pancake machine with lots of other items. Wi-Fi was very fast and had no problems connecting. Location is good and easy to access and near shopping and restaurants. No problems.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you for your comments. We appreciate that you took the time to tell us about your stay and that you enjoyed our hotel's hospitality. We have just completed renovation of our breakfast area in order that we can bring our guests a much better breakfast environment. I hope you found that to your liking too. We look forward to... More 

Knife River, Minnesota
Level Contributor
1 review
5 of 5 stars Reviewed March 18, 2015

Nice clean hotel. Staff was friendly and the Cooper Mill restaurant was great. Walking distance from downtown was great! The Cedar Rapids Landing was just across the street and their food was also pretty good. Great overall stay!

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you very much for taking your time to share your comments with us. We are so pleased that we succeeded in providing clean, comfortable accommodations and that you felt our team provided excellent service. We appreciate your observations and hope to host you again. Ms. Johnson More 

Chariton
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 9, 2015

We made reservations and the clerk was very forth coming about telling us that they were deep in the throws of a remodel. This was not of the rooms so we choose to stay. The signage was clever and humorous. We will go back after all is done to see all the new. It was still a good visit.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Linda B: Thank you for appreciating our honesty about our renovations. We have tried to do our best to ensure that everyone who stays with us is aware that we are working hard to bring you a better breakfast experience. It is due to be completed very soon, so we look forward to your return. Ms. Johnson More 

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