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Holiday Inn Express Cedar Rapids (Collins Road)

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1230 Collins Road, Cedar Rapids, IA 52402
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Holiday Inn Express Cedar Rapids (Collins Road)
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100 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Had our team (12 rooms) for one night. Staff was welcome and took great care of us. One staff member (Meghan) even went out of her way to deliver an item someone in our party left behind to where my team was competing later that day. Clean hotel. Great breakfast. Team will return.

Helpful?
Thank John P
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

Was put on the second floor. And room above. The creaking from the floor for hrs was annoying. But overall nice hotel and exceptional friendly staff will stay again but the 3rd floor next time. !!rooms were really clean and bed was comfortable Breakfast was great. Overall the only thing lacking a five star was the floors creaking !!

Helpful?
Thank Eric B
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Coach Driver: Thank you for your comments. We truly appreciate our guest's feedback. Many of the improvements you see at our hotel are as a result from listening to our guests. You will be pleased to know that we are currently renovating our rooms and when you return you will see a brand new room with many amenities such... More 

Livermore, California
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 27, 2015

This hotel is located near where I need to go in the area for business and is convenient for the drive into Cedar Rapids from Milwaukee. The hotel is up to Holiday Inn Express standards and has a very friendly front desk staff. There is also a restaurant right next door so if you arrive late evening you can simply... More 

Helpful?
Thank Bill M
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Guest: Thank you for choosing our hotel to stay and to share your comments. We are so pleased that you found us up to the high standards of Holiday Inn Express. We are happy that you found our breakfast to be a good experience. We do apologize for the disappointment you experienced due to the temperature of the pool.... More 

Guildford
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed December 7, 2015 via mobile

Nice lady on reception and helpful. No frills or extras but room clean and comfortable and adequate for our needs. They don't pretend to be anything else and good value for money. Breakfast was okay again you get what you pay for and staff were lovely. Small gym but adequate and pool warm and everything clean.

Helpful?
Thank Brightononthepatio
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Short Stay: We appreciate you taking the time to give us your important feedback regarding your experience with us. Your observations and genuine feedback help us continue to be guest's #1 choice in the Cedar Rapids area. You will be pleased to know that we will be making some major changes to our rooms in the coming month. We... More 

Waterloo, Iowa, USA
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed November 8, 2015

I’m really torn what to rate this hotel--I really would like to rate it higher, but sleep quality is really important to me and that’s where this hotel really let us down. We are IHG elite members and specifically put in a request for a quiet room when booking the hotel. Apparently, whoever pre-assigns rooms there has a sick sense... More 

Helpful?
1 Thank cybertraveler14
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Cyber Traveler: Thank you for taking the time to share your comments with us. It is comments from our guests that help us to continue to improve and update our hotel. We apologize that you did not enjoy your stay. This coming year we will be renovating our rooms, and addressing some of the concerns you mention. We also... More 

Des Moines, Iowa
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 7, 2015 via mobile

We were looking for a nice quiet weekend getaway. On top of being located close to the elevators.....Surprise! Little kids .....lots of them were right there with us! Those kids were up running up and down the hall at 7 am on Saturday morning. The kids and their parents, who by the way allowed the rediculous behavior to continue, dominated... More 

Helpful?
1 Thank Cathey S
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Cathy S: Thank you for sharing your thoughts with us. I want to personally apologize for any inconvenience that you experienced because of the larger groups that were staying. Our team takes pride in offering our guests good service and a great experience. It upsets us that this was not the case during your stay. We did indeed have... More 

Stevens Point, Wisconsin
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 30, 2015

We arrived to attend a conference at nearby hotel. Anna welcomed us and was able to help us even tho we had checked in early to attend afternoon workshops. Hotel was quiet, beds comfortable and rooms clean. Having worked with hotels extensively in my working life, I am abit over the top in expectations and the Holiday Inn lived up... More 

Helpful?
Thank 42Sandi
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Guest: We are so happy that you enjoyed all aspects of your stay. It is our main goal to make sure all of our guests enjoy their experience with us. When you return please look for some new changes to the rooms. We will be starting to renovate our rooms in December and will be adding microwaves and refrigerators... More 

Oskaloosa, Iowa
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 22, 2015

Have stayed at this location probably a dozen times when I travel on business. They have always been very friendly. They are very accommodating and would put breakfast out for my group early since we would have to be to our work location by 4:30 or 5am. The only thing that I didn't like about this hotel is that they... More 

Helpful?
Thank M H
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Guest: Thank you so very much for your wonderful comments. We are so pleased that you have found our staff to be friendly and welcoming to your company. You will be pleased to know that by early next year all of our rooms will have built in microwaves and refrigerators. We have already started renovating our rooms and have... More 

Denver, Colorado
Level Contributor
229 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 21, 2015

I am a road warrior and always stay at the Holiday Inn chain. This was my first stay at this particular location in Cedar Rapids and it was clean, crisp and comfortable as a national chain is expected to be and always should be. Keep up the good consistent work.

Helpful?
Thank 07BigBlue
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear 07Big Blue: We were pleased to host you and thank you for taking the time to give us your feedback. We are proud to be a Holiday Inn Express and look forward to providing you with more amenities next year. Thank you for staying and we hope to see you again. Ms. Johnson More 

Columbia, Illinois
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 21, 2015

I've come to expect a certain level when I stay at most Holiday Inn Expresses and I don't feel this one lived up to many of the others. It seems nowadays, most standard rooms will provide you with a mini fridge and microwave - I had neither, although I could've probably requested a more expensive room. For the expensive price... More 

Helpful?
1 Thank Mark H
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Guest: We appreciate you taking the time to share your guest experience with us. Please accept my personal apology for any inconvenience you may have experienced because of there not being a fridge and microwave in the room. We value our guest feedback and many of the improvements you have seen have often come from guest comments. We will... More 

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