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Holiday Inn Express Cedar Rapids (Collins Road)

2.5 of 5
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1230 Collins Road, Cedar Rapids, IA 52402
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Holiday Inn Express Cedar Rapids (Collins Road)
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Ranked #18 of 36 Hotels in Cedar Rapids
A recent review
4 of 5 stars reviewed 1 week ago
Steve M Panama City, Florida
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75 reviews from our community

Traveler rating
    29
    21
    17
    5
    3
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22
7
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Panama City, Florida
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

People were very friendly all throughout my stay. Breakfast was better than I expected with pre-made omelets and a pancake machine with lots of other items. Wi-Fi was very fast and had no problems connecting. Location is good and easy to access and near shopping and restaurants. No problems.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you for your comments. We appreciate that you took the time to tell us about your stay and that you enjoyed our hotel's hospitality. We have just completed renovation of our breakfast area in order that we can bring our guests a much better breakfast environment. I hope you found that to your liking too. We look forward to... More 

Knife River, Minnesota
1 review
5 of 5 stars Reviewed March 18, 2015

Nice clean hotel. Staff was friendly and the Cooper Mill restaurant was great. Walking distance from downtown was great! The Cedar Rapids Landing was just across the street and their food was also pretty good. Great overall stay!

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you very much for taking your time to share your comments with us. We are so pleased that we succeeded in providing clean, comfortable accommodations and that you felt our team provided excellent service. We appreciate your observations and hope to host you again. Ms. Johnson More 

Chariton
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 9, 2015

We made reservations and the clerk was very forth coming about telling us that they were deep in the throws of a remodel. This was not of the rooms so we choose to stay. The signage was clever and humorous. We will go back after all is done to see all the new. It was still a good visit.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Linda B: Thank you for appreciating our honesty about our renovations. We have tried to do our best to ensure that everyone who stays with us is aware that we are working hard to bring you a better breakfast experience. It is due to be completed very soon, so we look forward to your return. Ms. Johnson More 

Portage, Michigan
1 review
5 of 5 stars Reviewed February 17, 2015

They are under renovating. But it's quite and area work is closed off with boards. I been staying for a week at a time since October to Febuary. 10 weeks total. Rooms are always clean, Breakfest is average to above average. Never had any issues. All my travels this is one of the best management and staff.

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HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Tomaso51: Thank you for taking the time to share your experience with us. Yes, as you were able to see, we are doing some renovations to the hotel. We are so pleased that you were not disturbed. We do our best to ensure that our guests receive the best service and accommodations we can provide even when we are... More 

Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 14, 2015

I have to admit that I had reservations about this hotel as when I checked into my room the water was not connected t the toilet. The evening front desk person apologized and promptly placed me in the adjacent room. Since my luggage did not make my flight it was not big thing and she was very polite. The front... More 

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HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear backpack96: We appreciate that you have taken the time to inform us of your stay. We are pleased that you felt that our staff was responsive to your needs and courteous. We pride ourselves in providing the best service we can to our guests. Thank you for your comments. We value them so we can strive to continue to... More 

Bettendorf, Iowa
2 reviews
5 of 5 stars Reviewed February 4, 2015

Although renovating, I wasn't inconvenienced... it looks like they are doing some great things. Jerri at the front desk was very nice and told me the remodel should be done in a couple of weeks, sweet! Enjoyed my stay and will look forward to the next one after the remodel.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you for taking the time to share your experience with us. Yes, as you were able to see, we are doing some renovations to the hotel. We are so pleased that you were not disturbed. We do our best to ensure that are guests receive the best service and accommodations we can provide even when we are working to... More 

Vidalia, Louisiana
1 review
5 of 5 stars Reviewed January 30, 2015

I have stayed at this hotel 2 weeks in Dec. 2014 & 2 weeks in Jan 2015 . The rooms are clean and comfortable. The hotel management and staff were friendly and always checking to see if u needed anything. Would recommend for anyone who is going to be working in the area for week or two or just traveling... More 

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HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Ronnie1748: We appreciate you taking the time to share your positive experience with us. Our team tries very hard to ensure that every guest enjoys their stay. We are so pleased that you continue to be a loyal and pleased guest. We hope to host you again very soon. Thank you again. Ms. Johnson More 

Minnetrista, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 26, 2015

I have stayed at this hotel for business many times over the past 4 years. It is located in a good area on Collins Road near the highway and restaurants. As a an IHG member I stay primarily at Holiday Inn properties. This hotel does need updating as the rooms are in need of new beds, decorating, etc. Didn't have... More 

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HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Steve J Thank you for taking the time to give us your feedback regarding the hotel. We truly appreciate our guest's opinions. While you were staying with us I hope you noticed that we are already beginning to update the hotel. The first phase of our improvements includes a larger breakfast area and a new look to our public... More 

Illinois
Top Contributor
157 reviews 157 reviews
59 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 18, 2014

Had a short stay - in late, out early - for business in the Cedar Rapids area. Check-in at around 10:00pm was quick and courteous. The room was clean and spacious, and most of the interior looked to have been recently updated. Breakfast in the morning was about average for this type of hotel (just wish they would do scrambled... More 

Was this review helpful? Yes
HIEXCollins, Public Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Guest: Thank you very much for taking the time to comment on your stay with us. Our goal is to ensure that our guests enjoy their stay. We are pleased that you did. We hope to host you again. More 

Sioux City, Iowa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

We were promptly checked in by a genial staff and taking care of our business around Cedar Rapids by mid afternoon. The room was comfortable and the beds were much better than we sleep on at home. The TV had closed captioning already on, which I appreciate. I awaken earlier than my wife and enjoy watching the morning news while... More 

Was this review helpful? Yes
HIEXCollins, Public Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

We are so pleased we exceeded your expectations. Our team works very hard to make our hotel a great hotel that guests love and we are so happy to have succeeded.. Thank you for taking the time to let us know and we hope to host you again very soon. More 

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