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Holiday Inn Express Cedar Rapids (Collins Road)

2.5 of 5
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1230 Collins Road, Cedar Rapids, IA 52402
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Holiday Inn Express Cedar Rapids (Collins Road)
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Ranked #13 of 36 Hotels in Cedar Rapids
A recent review
5 of 5 stars reviewed 1 week ago
Bob G Pittsburgh, Pennsylvania
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78 reviews from our community

Traveler rating
    32
    21
    17
    5
    3
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24
7
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Although the hotel is undergoing renovations the hotel is very nice. The entire staff was excellent. Breakfast was good with a better selection that many hotels. But Chasity, the chamber maid, deserves an extra special thanks. The cleanliness of my room was outstanding. It is obvious she cares about quality results.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Mr. Bob G: Thank you for sharing your thoughts about your recent stay with our hotel. I am so pleased that you found the hotel to be clean, comfortable and up to your standards. Our team works very hard to ensure that all our guests receive the best service we can provide. I will share with Chastity your comments... More 

Spokane, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here in April and had a wonderful stay. The happy hour was a very nice touch and the rooms were very relaxing. The staff went out of their way to accommodate us. The breakfast had many options and was very nice. We're looking forward to going back.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Guest: Thank you so much for letting us know about your pleasant experience at our hotel. We truly appreciate that you consider us to be "one of the best", for that is our goal. We look forward to hosting you again. Ms. Johnson More 

USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel last Friday night - very impressed with the results so far of the complete remodeling that is going on - love the new beds!! But ,what was most impressive was the customer service skills of Front Desk Clerk, Jeremy! I called before we left home with several requests for the placement of our room -... More 

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HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Pleasant Stay: How wonderful of you to write to us and share your pleasant experience. Jeremy will greatly appreciate your comments and as the General Manager, I also wish to thank you for acknowledging a member of my team. I know that all my team members goal is to provide our guests with outstanding service that they will not... More 

Panama City, Florida
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 16, 2015

People were very friendly all throughout my stay. Breakfast was better than I expected with pre-made omelets and a pancake machine with lots of other items. Wi-Fi was very fast and had no problems connecting. Location is good and easy to access and near shopping and restaurants. No problems.

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HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you for your comments. We appreciate that you took the time to tell us about your stay and that you enjoyed our hotel's hospitality. We have just completed renovation of our breakfast area in order that we can bring our guests a much better breakfast environment. I hope you found that to your liking too. We look forward to... More 

Knife River, Minnesota
1 review
5 of 5 stars Reviewed March 18, 2015

Nice clean hotel. Staff was friendly and the Cooper Mill restaurant was great. Walking distance from downtown was great! The Cedar Rapids Landing was just across the street and their food was also pretty good. Great overall stay!

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you very much for taking your time to share your comments with us. We are so pleased that we succeeded in providing clean, comfortable accommodations and that you felt our team provided excellent service. We appreciate your observations and hope to host you again. Ms. Johnson More 

Chariton
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 9, 2015

We made reservations and the clerk was very forth coming about telling us that they were deep in the throws of a remodel. This was not of the rooms so we choose to stay. The signage was clever and humorous. We will go back after all is done to see all the new. It was still a good visit.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Linda B: Thank you for appreciating our honesty about our renovations. We have tried to do our best to ensure that everyone who stays with us is aware that we are working hard to bring you a better breakfast experience. It is due to be completed very soon, so we look forward to your return. Ms. Johnson More 

Portage, Michigan
1 review
5 of 5 stars Reviewed February 17, 2015

They are under renovating. But it's quite and area work is closed off with boards. I been staying for a week at a time since October to Febuary. 10 weeks total. Rooms are always clean, Breakfest is average to above average. Never had any issues. All my travels this is one of the best management and staff.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Tomaso51: Thank you for taking the time to share your experience with us. Yes, as you were able to see, we are doing some renovations to the hotel. We are so pleased that you were not disturbed. We do our best to ensure that our guests receive the best service and accommodations we can provide even when we are... More 

Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 14, 2015

I have to admit that I had reservations about this hotel as when I checked into my room the water was not connected t the toilet. The evening front desk person apologized and promptly placed me in the adjacent room. Since my luggage did not make my flight it was not big thing and she was very polite. The front... More 

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear backpack96: We appreciate that you have taken the time to inform us of your stay. We are pleased that you felt that our staff was responsive to your needs and courteous. We pride ourselves in providing the best service we can to our guests. Thank you for your comments. We value them so we can strive to continue to... More 

Bettendorf, Iowa
2 reviews
5 of 5 stars Reviewed February 4, 2015

Although renovating, I wasn't inconvenienced... it looks like they are doing some great things. Jerri at the front desk was very nice and told me the remodel should be done in a couple of weeks, sweet! Enjoyed my stay and will look forward to the next one after the remodel.

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Thank you for taking the time to share your experience with us. Yes, as you were able to see, we are doing some renovations to the hotel. We are so pleased that you were not disturbed. We do our best to ensure that are guests receive the best service and accommodations we can provide even when we are working to... More 

Vidalia, Louisiana
1 review
5 of 5 stars Reviewed January 30, 2015

I have stayed at this hotel 2 weeks in Dec. 2014 & 2 weeks in Jan 2015 . The rooms are clean and comfortable. The hotel management and staff were friendly and always checking to see if u needed anything. Would recommend for anyone who is going to be working in the area for week or two or just traveling... More 

Was this review helpful? Yes
HIEXCollins, Guest Relations Manager at Holiday Inn Express Cedar Rapids (Collins Road), responded to this review

Dear Ronnie1748: We appreciate you taking the time to share your positive experience with us. Our team tries very hard to ensure that every guest enjoys their stay. We are so pleased that you continue to be a loyal and pleased guest. We hope to host you again very soon. Thank you again. Ms. Johnson More 

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