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Quality Inn at Collins Road

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5055 Rockwell Dr., Cedar Rapids, IA 52402 (Formerly Cedar Rapids Comfort Inn North)
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1 room 1 guest
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Quality Inn at Collins Road
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53 Reviews from our TripAdvisor Community

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    16
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19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • All months
    (53)
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    (10)
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    (21)
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    (13)
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Denver, Colorado
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had stayed at this place when it was a Comfort Inn. Was a little skeptical at first since they are now Quality Inn. These guys still provide the same amenities as a Comfort Inn at very reasonable prices. There is a new Comfort Inn nearby but the prices are way too high. So if you need the same service... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Orlando, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I checked out of this hotel on August 14th after a 2 night stay. Upon returning on Sunday night August 16th I ended up getting the same room. Low and behold to my dismay, when I pulled back the sheets the same stain in the same exact spot was there. The sheets had not been washed or changed. I called... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Guest Yo returned back after a 2 day stay, so I assume you found the first stay good enough. We were not notified of any stain or complaint about the sheets during your first stay. As for your complaint during the subsequent stay, the front desk had offered to have someone come and check and address it or move... More 

Lincoln, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I could not believe my eyes when I went to plug my phone charger in and I see a nasty balled up pair of women's dirty underwear, I was in shock to say the least. We travel very often and have had some interesting experiences, however I have never seen anything like this! After plugging in my phone and disposing... More 

Was this review helpful? Yes 1
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey. I'm sorry to hear your overall stay left something to be desired and that we failed to exceed your expectations. Your willingness to share your experience is much appreciated and very important to us. Your feedback has been noted in order to address moving forward and to create a... More 

Toronto
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had read some favourable reviews on Trip Adviser before booking and decided to stay. I was not disappointed! The room was fresh and clean, nice firm beds, quiet a/c unit, the front desk very helpful, and the breakfast a pleasant surprise!

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad that we are able to serve as your home-away-from home! It's great to hear that you we were able to ensure an outstanding sleep for you and you enjoyed our Breakfast. This type of feedback motivates our staff! It's an honor to have served you and... More 

Hudsonville, Michigan
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 16, 2015

First floor stay, quiet, very comfortable bed, and good breakfast options. Nothing fancy, nothing special but nice stay for the price. Close to mall, stores, and restaurants. Didn't like that they didn't have 'do not disturb' signs they cleaned our room while we ate breakfast and hadn't taken showers and gotten ready for the day despite our 2 night stay.... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2015

After driving 9+ hours in the car and arriving around 2am with a 2, 3 & 15 year old in tow I was looking forward to getting the kids to sleep as quickly as possible as we had to drive 10+ hours once we got up and going again. I requested a late checkout and went to get settled. We... More 

Was this review helpful? Yes 1
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Faye, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Loveland, Colorado
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 26, 2015

We were passing through to Wisconsin and stopped in Iowa overnight. The Quality Inn was very nice and we were comfortable for the night. Breakfast was typical. We would stay here again. It was clean, quiet and staff was helpful.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Valued Guest Thank you for taking the time to complete review of your stay at our property. I am glad you enjoyed your stay in Cedar Rapids and we look forward to being your property of choice on your next trip here. Sincerely, QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA 319-393-8247 More 

Phoenix, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 14, 2015

Updated and well kept property. Nice staff. Good breakfast that was continually checked by the staff and replenished. Basic bad eggs, but waffles, fruits, yogurt were good. Some complain about the parking, but park on the Collins side of the property and it's only a few steps further to the door. We will return here again.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad you have stayed with us numerous times! I wish we would have exceeded your expecatations with the eggs we serve. However, this feedback is valuable to us as we always strive to provide exceptional service in all that we do. We look forward to your next... More 

Okemos, Michigan
Level Contributor
6 reviews
5 of 5 stars Reviewed May 13, 2015

Wow! I don't know what kind of mattress they had here, but I slept better than I have in months. Woke up with a spring in my step, and ate a delicious breakfast. Would definitely go back here - a real value.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad that we are able to serve as your home-away-from home! It's great to hear that you we were able to ensure an outstanding sleep for you and you enjoyed our Breakfast. This type of feedback motivates our staff! It's an honor to have served you and... More 

Troy, Michigan
Level Contributor
204 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed April 25, 2015

I like this place for business. Great value and many nice touches by the staff! Great job on friendly helpful service in the service industry -5 star. Clean, quiet, plenty of electrical outlets with many dining offerings within 3 miles both local and chain. They even serve a light dinner on certain nites like salad and pasta. They even acknowledged... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you very much for taking the time to comment your experience. We are glad that we were able to exceed your expectations! I have shared your feedback with our staff. This feedback is important to us in our desire to always exceed our Guests expectations. We look forward to the opportunity to serve you again! Thank you, Curtis Wiederin... More 

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