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Quality Inn at Collins Road

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5055 Rockwell Dr., Cedar Rapids, IA 52402 (Formerly Cedar Rapids Comfort Inn North)
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Quality Inn at Collins Road
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Quality Inn at Collins Road
Quality Inn at Collins Road
Quality Inn at Collins Road
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50 Reviews from our TripAdvisor Community

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Traveler rating
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    16
    15
    4
    3
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19
9
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had read some favourable reviews on Trip Adviser before booking and decided to stay. I was not disappointed! The room was fresh and clean, nice firm beds, quiet a/c unit, the front desk very helpful, and the breakfast a pleasant surprise!

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad that we are able to serve as your home-away-from home! It's great to hear that you we were able to ensure an outstanding sleep for you and you enjoyed our Breakfast. This type of feedback motivates our staff! It's an honor to have served you and... More 

Hudsonville, Michigan
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First floor stay, quiet, very comfortable bed, and good breakfast options. Nothing fancy, nothing special but nice stay for the price. Close to mall, stores, and restaurants. Didn't like that they didn't have 'do not disturb' signs they cleaned our room while we ate breakfast and hadn't taken showers and gotten ready for the day despite our 2 night stay.... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you! More 

1 of 5 stars Reviewed 4 weeks ago

After driving 9+ hours in the car and arriving around 2am with a 2, 3 & 15 year old in tow I was looking forward to getting the kids to sleep as quickly as possible as we had to drive 10+ hours once we got up and going again. I requested a late checkout and went to get settled. We... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Faye, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Loveland, Colorado
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 26, 2015

We were passing through to Wisconsin and stopped in Iowa overnight. The Quality Inn was very nice and we were comfortable for the night. Breakfast was typical. We would stay here again. It was clean, quiet and staff was helpful.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Valued Guest Thank you for taking the time to complete review of your stay at our property. I am glad you enjoyed your stay in Cedar Rapids and we look forward to being your property of choice on your next trip here. Sincerely, QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA 319-393-8247 More 

Phoenix, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 14, 2015

Updated and well kept property. Nice staff. Good breakfast that was continually checked by the staff and replenished. Basic bad eggs, but waffles, fruits, yogurt were good. Some complain about the parking, but park on the Collins side of the property and it's only a few steps further to the door. We will return here again.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad you have stayed with us numerous times! I wish we would have exceeded your expecatations with the eggs we serve. However, this feedback is valuable to us as we always strive to provide exceptional service in all that we do. We look forward to your next... More 

Okemos, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed May 13, 2015

Wow! I don't know what kind of mattress they had here, but I slept better than I have in months. Woke up with a spring in my step, and ate a delicious breakfast. Would definitely go back here - a real value.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad that we are able to serve as your home-away-from home! It's great to hear that you we were able to ensure an outstanding sleep for you and you enjoyed our Breakfast. This type of feedback motivates our staff! It's an honor to have served you and... More 

Troy, Michigan
Level Contributor
189 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed April 25, 2015

I like this place for business. Great value and many nice touches by the staff! Great job on friendly helpful service in the service industry -5 star. Clean, quiet, plenty of electrical outlets with many dining offerings within 3 miles both local and chain. They even serve a light dinner on certain nites like salad and pasta. They even acknowledged... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you very much for taking the time to comment your experience. We are glad that we were able to exceed your expectations! I have shared your feedback with our staff. This feedback is important to us in our desire to always exceed our Guests expectations. We look forward to the opportunity to serve you again! Thank you, Curtis Wiederin... More 

1 review
5 of 5 stars Reviewed February 11, 2015

The rooms were very clean and the staff was very friendly and the manager Curtis was a very helpful guy when we had social hour with q light dinner he talk we with like he had know in us for years and they are pet friendly and I will plan on staying there every time I'm in town cuz I... More 

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Valued Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and the... More 

1 review
5 of 5 stars Reviewed February 11, 2015

Very nice rooms. The staff was very helpful. They offer a small dinner 2 nights a week that is very good.I will be staying here whenever I am in town.The manager is very friendly and attends the dinner and visits with all the guests.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear Valued Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and the... More 

Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed February 3, 2015

We found the facility and room to be clean, quiet, comfortable and in excellent condition. The shower was nice, the water hot. The breakfast was more than adequate. The hotel personnel were friendly and answered our questions. We will definitely return.

Was this review helpful? Yes
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Dear June Thank you for taking the time to complete the online review. We appreciate your kind words. I am pleased that you enjoyed your stay at our hotel and look forward to your next visit. Recognition from customers like you motivate us to do better. Thanks again Curtis Wiederin General Manager Quality Inn at Collins Road, Cedar Rapids, IA More 

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