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Best Western Plus Longbranch Hotel & Convention Center

3.5 of 5 90 Twixt Town Road NE, Cedar Rapids, IA 52402-3205
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Certificate of Excellence 2014
Best Western Plus Longbranch Hotel & Convention Center
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Best Western Plus Longbranch Hotel & Convention Center
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163 reviews from our community

Traveler rating
    76
    56
    15
    8
    8
See reviews for
36
31
13
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has a western theme, and has a seventies decor vibe to it. Hallways are long and it is a bit of a maze. The staff is friendly and the rooms are clean. 32inch flat screen tv and free wifi. Also a fridge and microwave. The fitness center is a full gym. Hotel is located near a mall and... More 

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Has everything a business traveler could want. The beds and pillows are excellent and the rooms are quiet and comfortable. The food is excellent is has a great reataurant and lounge, plus it has the Gold Club that is like the Cheers bar for the frequent people staying. Great gym and pool/spa, WIFI, and a great staff. Totally recommend this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Charlie, Thank you for taking the time to share your travel experience on TripAdvisor. I loved your reference to "Cheers". I had never thought of our Gold Zone lounge in this way but how true. We have so many guests that stay with us each week and not only does the staff get to know them by name but... More 

Newark, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location , handy to most everything. Included breakfast is varied and tasty ( No Omlets ) , Parking for " Pool Area Rooms can pose challenges due to sloped area there. Great replacement to room items as used . The Circular metal stairs from 3rd Floor to Pool area are well used . Good value.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Ray, Thank you for taking the time to share your experience with us on TripAdvisor. I'm glad you enjoyed your stay. The housekeeping staff are exceptional and make sure our guest rooms are stocked with the amenities we offer in the rooms to ensure our guests have everything they need for a problem free experience. The spiral staircase is... More 

Boston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff and services at this hotel cannot be beat! From friendly welcomes to cheerful breakfasts to encouraging fitness staff, it is a great place to stay. I would come back and I will definitely recommend to family and friends. Good job, Best Western Longbranch!

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Patricia, Thank you for your very kind comments regarding the staff and facilities. We truly enjoy our guests and the staff in each department goes above and beyond to make sure each guest's stay is pleasant and comfortable. I hope to see you again when you are in the area visiting friends. Have a wonderful Holiday! More 

Smithfield, Kentucky
Top Contributor
105 reviews 105 reviews
77 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are spacious and appear to have been recently updated. Our room was immaculate. The breakfast is very good and there is a full restaurant with separate full bar on premises. You also have access to a full public fitness center in the building that has everything you would want for exercising. There are many restaurants nearby as well... More 

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Lisa, Thank you for your very kind review! What a pleasure it will be to share it will the staff. I am pleased you noticed the recent upgrades to the hotel rooms. They have been freshly painted, new mattresses and bedding package, fridges and microwaves added to all rooms at no charge, new lighting package in hotel rooms and... More 

Madison, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2014

This is a great hotel to stay while traveling in the Cedar Rapids area. The hotel staff is always very nice and helpful, the rooms are clean, and updated. I stay at this hotel every time I travel to the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Paul, Thank you for being a valued guest. I appreciate your continued loyalty to The BEST WESTERN PLUS Longbranch. Thank you for your very kind comments regarding the rooms and staff, it will be a pleasure to share them. As always, if there is ever anything we could do to make your stay more memorable please let us know.... More 

Sierra Vista, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed November 15, 2014

This continues to be our favorite place to stay. We spent another extended stay at the Longbranch Best Western. The staff, including housekeeping and maintenance are all so friendly and helpful and caring. They welcome us when we arrive and do whatever is needed to make us comfortable during our stay. The complimentary hot breakfast is the best we have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Norma and Bob, Thank you for your very kind comments regarding the staff and facilities. We truly enjoy our guests and want to make their stay comfortable and problem free. When our guests are as wonderful as both of you it makes it hard not to spoil them. We enjoy all of your spoiling too with the treats you... More 

Minneapolis
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 3, 2014

I was really disappointed in our recent stay. The room was small and cramped. The worst part was going to take a shower only to realize they hadn't put any towels in the room (took the dirty ones). Also I mentioned the carpet needed vacuuming and it took a call on the second day for them to come back and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Valued Guest, I apologize again for the concerns you had during your stay. I appreciate you bringing this to my attention as I was able to use it as a training tool for the housekeeping managers. They do need to be more diligent when there is a new housekeeper and check their rooms for missed items. As I stated... More 

Mason City
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 31, 2014

I have been on the road for nearly 40 years and the Best Western Longbranch Hotel & convention center is the absolute best experience J have even had for my business travel. Every aspect of my stay was great with great food and for a overall value compared to dining elsewhere. Great lounge and also a fitness area for those... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Jeff, Thank you for taking the time to share you experience on TripAdvisor and for the very kind comments. We truly enjoy our guests and want to make their hotel experience as comfortable and problem free. I'm glad you were able to take advantage of some of the amenities we have to offer such as the restaurant, lounge and... More 

Davenport, Iowa
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 30, 2014

This motel was clean and an especially well maintained Best Western. This is a great place to stay if you are going to Cedar Rapids. Lots of activities, nice interior pool and recreation area. The breakfast bar is very nice in an exceptionally clean bar/dining area. The staff is very observant and friendly. My room was actually in the basement,... More 

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments on TripAdvisor. Guest feedback will help us continue to provide an elevated level of service to you and all our guests. I'm glad you were able to take advantage of the complimentary hot breakfast and the comfortable rooms. Thank you again for sharing your concerns regarding the... More 

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Additional Information about Best Western Plus Longbranch Hotel & Convention Center

Address: 90 Twixt Town Road NE, Cedar Rapids, IA 52402-3205
Phone Number:
Location: United States > Iowa > Cedar Rapids
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Plus Longbranch Hotel & Convention Center 3.5*
Number of rooms: 106
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Also Known As:
Best Western Plus Longbranch Hotel Cedar Rapids
Best Western Plus Longbranch Hotel And Convention Center
Best Western Cedar Rapids
Cedar Rapids Best Western
Hotel Style:
#6 Romantic Hotel in Cedar Rapids
#7 Family Hotel in Cedar Rapids
#13 Business Hotel in Cedar Rapids

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