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All 36 Cedar Rapids hotels

Best Western Plus Longbranch Hotel & Convention Center

3.5 of 5 Hotel   |   90 Twixt Town Road NE, Cedar Rapids, IA 52402-3205
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Ranked #11 of 36 hotels in Cedar Rapids
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Paul M Madison, United States
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136 people have reviewed this hotel

Traveler rating
    60
    49
    13
    6
    8
See reviews for
31
25
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61
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Madison, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I frequently stay at this Best Western Property and I am always impressed with the service from the employees. Each employee is committed providing the guests with anything they need. The restaurant and breakfast is always good, and the restaurant has specials each night. The guest rooms have been updated with new lighting which is really nice as well as... More

Review collected in partnership with Best Western

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Chicago, Illinois, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The Best Western Plus, Long Branch is an outstanding property!! The Staff is friendly and professional and the property, inside and out, is very well maintained. They have a great lap pool which opens at 6:00 AM and a great fitness center as well. This is also a Pet Friendly Hotel. I always stay here when in Cedar Rapids

Review collected in partnership with Best Western

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Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Doug, It was a pleasure receiving the comments about your stay with us. I sincerely appreciate your kind words regarding the staff and facilities. The entire staff strives to provide our guests with an excellent hotel experience, I'm glad you experienced this firsthand. Our 8,000 sq. ft. fitness facility is an added bonus for hotel guests who enjoy working... More

Top Contributor
140 reviews 140 reviews
90 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at this property. Last year, I had the misfortune of being here the same night as a wedding, which led to a lot of noise issues. The hotel GM very graciously offered a complimentary night to make up for the inconvenience, which I was happy to be able to redeem this year. I knew immediately... More

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Kcboy, Thank you for agreeing to give us another chance to provide you with superior customer service. We do have a unique layout with the indoor pool, garden atrium/game room, fitness center and breakfast café along with the pool view hotel rooms located across a covered skywalk from the standard section of the hotel. The pool view section is... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a great afternoon at the Longbranch celebrating our niece's bridal shower! The events planner was very prompt in working out all our requests and accommodating our needs. The hotel staff that helped get our room and food ready were great and the food was fantastic! We had a variety of food to pick from! Our family will choose... More

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Your kind comments on the staff and facility are sincerely appreciated. Our entire staff prides itself on exceeding guest expectations and I am pleased you experienced that service firsthand. We have a very experienced sales team who ensure every detail of your banquet and meeting room needs are taken care of. Congratulations to your niece on her upcoming wedding. I'm... More

Lincoln, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly and pleasant staff throughout facility. Good food and fun bar. Honeymoon suite was exceptional with many amenities. Breakfast was above average. Plenty of parking for a facility that is mid-city located.

Review collected in partnership with Best Western

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Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Steve, It was a pleasure receiving the comments about your stay with us. I'm glad you were able to experience some of the amenities our facility has to offer. The Longbranch Restaurant has a wide variety of menu items as well as a daily buffet and nightly specials. Kitty's Lounge offers entertainment such as Trivia Night, Live Jazz, DJ's... More

st louis mo, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We always look for best westerns usually good bang for buck. We found this one because of our GPS and a large sign on the main drag as the property was a block or so off the beaten path (not a bad thing) The long branch is unusual in other ways. The lay out is unusual. It would be hard... More

Review collected in partnership with Best Western

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Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Ron, I'm very glad your GPS brought you to our location. Thank you for your loyalty to Best Western. You are correct in thinking the hotel has been added onto over the years. We started in 1968 as a restaurant, added the convention center a few years later, then came the standard section of the hotel and finally the... More

Madison, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2014

This hotel is a great value for the Cedar Rapids area. The onsite gym is excellent and the free breakfast is great. I would stay here again due to the location, great service, and prices. While the property is older it is in excellent shape and the staff is wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Paul, I'm glad our location and all the services we offer met your needs. The on site 8,000 sq. ft. fitness center that is offered free of charge is an asset for our hotel guests. We pride ourselves on our breakfast, with the wide variety there is something for everyone. Your kind comments on the staff and facility are... More

Oshkosh, United States
1 review
4 of 5 stars Reviewed July 7, 2014

Because of volunteer work that I have been doing for the last twenty years I find myself in hotel rooms around the country (and periodically outside the United States) on several occasions, and like I do so many times I called in my reservation at the last minute. While rooms with two queens were booked I was offered a suite... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Gene, Thank you for sharing your experience on TripAdvisor, it was a pleasure receiving the comments about your stay with us. Our staff prides itself on exceeding guest expectations, and I am pleased you experienced that service firsthand. Our hotel boasts all the amenities a business traveler needs with free wired and wireless internet, free parking, business center with... More

Milwaukee, Wisconsin
Top Contributor
60 reviews 60 reviews
44 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed two nights and found the hotel comfortable. The breakfast was below average and we were made to sign in before partaking. The pool area is nice and a great place to gather to socialize. The room was clean. Much of the parking lot is on a hill, something to take note of if on a motorcycle. We would... More

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. Comments and concerns from our guests allow us to improve our operation to better serve you. We do have all guests sign in when they are taking advantage of the complimentary hot breakfast buffet to eliminate those who are not guests in the hotel from utilizing the food and... More

La Crosse, United States
1 review
2 of 5 stars Reviewed June 29, 2014

The hotel room itself was clean. We appreciated the flat screen tv, microwave and refrigerator. The room itself was sufficient; bathroom was very small. The pillows were small and two side-by-side did not span the entire width of the bed. The bed and pillows were terribly soft so both my husband and I woke up with terrible backaches. Pricing was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kathy L, General Manager at Best Western Plus Longbranch Hotel & Convention Center, responded to this review

Dear Kris, I would like to apologize that your stay with us did not meet your expectations. It is our mission to provide exceptional and personalized service to every guest. It is very hard to find beds that fit every guests firmness preference. We have Simmons Plush Top mattresses and they have been very well received by our guests. They... More

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Additional Information about Best Western Plus Longbranch Hotel & Convention Center

Address: 90 Twixt Town Road NE, Cedar Rapids, IA 52402-3205
Phone Number:
Location: United States > Iowa > Cedar Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Best Western Plus Longbranch Hotel & Convention Center 3.5*
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Also Known As:
Best Western Plus Longbranch Hotel Cedar Rapids
Best Western Plus Longbranch Hotel And Convention Center
Best Western Cedar Rapids
Cedar Rapids Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Cedar Rapids #13 Business Hotel in Cedar Rapids
Hotel Class
Official Description (provided by the hotel)
THE BESTWESTERN PLUS Longbranch Hotel and Convention Center. Enjoy full service amenties including LCD flat panel televisions with digital cable, free wireless and wired internet, plush top mattresses, refrigerators, rain showerheads,large work desk and complimentary breakfast buffet. Additional amenities include indoor heated pool, hot tub, dry sauna, garden atrium and game room, onsite restaurnat and lounge, full service business center, meeting and banquet facilities and free use of our state of the art 8,000 square foot fitness center. Pets are welcome for a small fee. Hot tub suites are available. Committed to providing the best in customer service and accommodations at an affordable rate. ... more   less 
Number of rooms
106

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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