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Mainstay Suites Cedar Rapids

2.0 of 5
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5145 Rockwell Dr Ne, Cedar Rapids, IA 52402
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Mainstay Suites Cedar Rapids
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Ranked #24 of 37 Hotels in Cedar Rapids
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27 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (5)
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 30, 2015 via mobile

I can't say enough good things about my stay at Mainstay Suites. The hotel is very clean. The front desk staff (Candy, Shannon, and Lacey just to name a few) are extremely nice and helpful. Margarette always keeps the breakfast area clean and puts out a variety of great breakfast food, not just cereal and bagels. The management was very... More 

Was this review helpful? Yes
Jennifer M, General Manager at Mainstay Suites Cedar Rapids, responded to this review

Todd, Thank you so much for taking the time to write a review regarding our hotel. I am very happy to hear that you and your family had a wonderful stay here with us at the MainStay Suites. Our staff takes pride in making all of our guests stay enjoyable. I will pass along your review to them so they... More 

Regina, Saskatchewan, Canada
1 review
5 of 5 stars Reviewed January 21, 2015

This is a wonderful place to stay especially if you are staying for a few days. The kitchen facilities are great, the staff is courteous, and the breakfasts were more than we expected. To top it all off the price was great.

Was this review helpful? Yes
Jennifer M, General Manager at Mainstay Suites Cedar Rapids, responded to this review

Thank you for taking the time to send in a review. We are excited you had a wonderful stay with us. Our kitchens do make it easy to have a more cost efficient meal without having to go out to eat. I am glad you got to take advantage of that feature. Our staff is friendly and loves to help... More 

Omaha, Nebraska
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 11, 2014

Still staying here, and have been here for 4 weeks. Working temporarily in the area. Separate bedroom, spacious kitchen area, breakfast better than many others we've stayed at, and the light dinners on Tue. and Wed. evenings are very nice. The staff are very friendly, the housekeeping staff go out of their way to go that extra mile to clean... More 

Was this review helpful? Yes
Jennifer M, General Manager at Mainstay Suites Cedar Rapids, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 27, 2014

Spacious suite with separate bedroom and fold out couch. Flat screen TV in both rooms. Light dinner every Tuesday and Wednesday evening. Expanded self-serve breakfast every morning. Fresh baked cookies served Monday and Thursday evenings. Gas grills on the patio. Exercise room and heated indoor pool. Includes other amenities (WiFi, daily paper, etc.). Located north Cedar Rapids with mall, movies,... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

Thank you for a wonderful stay. The staff was friendly and helpful during our stay. We were in town in for a wedding and the location worked. They have a large outside patio that was a nice meeting place one of the nights. The suite we had had 2 bedrooms, kitchen, living room and bathroom. All was clean and the... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed May 19, 2014

This is a very nice place to stay. I would preface that with..."Make sure you specify Smoking or Non Smoking" when you make your reservations. I stayed here for 4 nights and got a Smoking room that was JUST ABOUT more then I could stand. Thank God for Fabreze...!!!! The staff tried to find me another room, but they were... More 

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Cedar Rapids, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 10, 2014

My son recently stayed at this hotel for a birthday party-he said it was a suite that was rented and he came home with a rash all over his body! He also said there rooms were dirty and was not enough places to sleep in the room. I would never reccommend this hotel to anyone and now I have to... More 

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arnolds park
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 5, 2013

Immediately upon walking into the lobby, the smell of smoke was noted. I was in a nonsmoking room, but even the hallways smelled of smoke. My bedspread and blanket both had cigarette burns, but no odor was apparent. The chairs near the table were stained and disgusting. On the upside, The bathroom was clean and the bed was comfy! This... More 

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Online_Relations12, General Manager at Mainstay Suites Cedar Rapids, responded to this review

Hi there simonsays85, I apologize for the experience that you had at our hotel. I can assure you that the information you have given me has been taken care of in both the lobby and the room. I appreciate you letting me know. We are in the process of upgrading the hotel in different aspects and we hope that this... More 

Des Moines, Iowa
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed October 27, 2013

We had a family get-together for the second time at this hotel and found most everything very accommodating. Most of our party of 20 adults and four little ones were attending the Hawkeye game in Iowa City on Saturday. Three rooms of us arrived on Friday night and were greeted with a very friendly and helpful front desk person. She... More 

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Online_Relations12, Public Relations Manager at Mainstay Suites Cedar Rapids, responded to this review

Hi there Marej50, Thanks so much for bringing your group to visit us and for leaving this kind review -- we truly appreciate both gestures. We're glad you enjoyed your stay and hope you *do* visit us again next year. :) Best, Sam, on behalf of MainStay Suites Cedar Rapids More 

Charlotte, Michigan
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 13, 2013 via mobile

Everytime i come to cedar rapids i always stay here.. the rooms are always clean and nice, the pool area is peaceful, its in a quiet area of town, the staff is great always friendly and will help you out anytime. There really isnt anything negative i can think of for this hotel. I will always stay here when im... More 

Was this review helpful? Yes
Online_Relations12, Public Relations Manager at Mainstay Suites Cedar Rapids, responded to this review

Hi there Kdenton1987, Thanks so much for your review! We're proud to have served you so well during your stays and thank you graciously for your repeat business. We hope to see you again soon! Best, Sam, on behalf of MainStay Suites Cedar Rapids More 

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