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Homewood Suites by Hilton Cedar Rapids North

Certificate of Excellence
3.0 of 5
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1140 Park Place NE, Cedar Rapids, IA 52402
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1 room 1 adult
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Homewood Suites by Hilton Cedar Rapids North
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362 Reviews from our TripAdvisor Community

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Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is an average Hilton hotel. Room size and layout was nice. Very cold outside during my stay, and the cold air flows right under the window heater/AC unit. Seems it never warmed up. My shower was dirty. See attached pic. Nothing like going to wash your legs on the shower ledge to find it all covered in hair that... More 

Helpful?
Thank Craig h
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for taking the time to share your most recent stay with us. We love our guests feedback, whether it be positive or negative. We apologize for the inconvenience of your HVAC unit flowing in cold air. Whether it be winter or not, this should not happen in our guests suites, and we will have our Lead Engineer look... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Good value for what you get. We like the separate bedroom and the extra space to spread out (and even cook). The kids like the pool and hot tub. The fitness room is fine but needs a fan (or a lower temp on the thermostat). We've never made it to the Mon-Thurs dinner, but the breakfast is always good. The... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 817carmend
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for taking the time to share your most recent stay with us at Homewood on Trip Advisor! We love hearing our guests feedback, whether it be positive or negative. We are ecstatic that your family found the suite, and pool room spacious and comfortable. We will definitely look into what options we have for getting a fan installed... More 

Des Moines, Iowa
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

I was ready to give a great review until I had to follow up in an issue after the fact. I would say, yes...the King Suite room was great. It was more like an efficency apartment and felt like a home away from home. The person who checked us in that night was kind and helpful. But, if I had... More 

Helpful?
Thank Cathey S
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for taking the time to share your most recent stay with us. We were very sorry to hear you had such a negative experience with one of our staff members. It is completely unacceptable to treat any guest, the way that you were spoke to on the phone. We will definitely not rest on this, as we find... More 

Crofton, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 22, 2015

I house keeping in this location seems to be on break most of the day. rooms not cleaned properly had to complain 3-4 time to front desk about maid service. Elevator was even dirty on several occasions

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Diamond6340
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for your feedback of your recent stay with us. As we spoke before we are very sorry to hear that after we had that discussion about the cleanliness issue with your suite, that it continued to be an issue afterword's. It continues to be our goal to exceed the expectations of our guests. We apologize for the elevators... More 

Kissimmee, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed December 18, 2015

The staff at this hotel was always courteous and took care of any needs that we had. This was particularly important due to the fact that we were travelling with our disabled son. They made sure that we had everything we needed. Truly went above and beyond to make sure everything was right. I would have to say that this... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank sandrar957
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Homewood Suites would like to thank you for taking the time to share your most recent stay with us, and to thank you for your kind words as well! We are proud of our staff, and the way they are personable, and caring towards our guests! It warms my heart to hear they made your stay truly amazing! We always... More 

Crosslake
Level Contributor
157 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed December 17, 2015

This was awesome. Current styling, clean, comfortable. Excellent breakfast options with the nicest and very accommodating attendant. I wish I had gotten his name (older gentlemen) and my husband even tipped him for keeping it in order! We had a king suite and it was so nice!

Helpful?
Thank Carrie S
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for your feedback about your most recent stay with us! We are happy you enjoyed your stay, and that Tom's customer service met above your expectations! We look forward to welcoming you back again soon! Have a wonderful day! More 

Mundelein, United States
1 review
4 of 5 stars Reviewed December 13, 2015

We have stayed here before and always find it nice enough. The staff at this location really makes the difference. Especially the kitchen manager. Other staff are always helpful. This is the first time we have ever been the least disappointed as it was unclear when we booked that all there was in the room was a shower, and no... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Charles R
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for taking the time to share your most recent stay with us! We are happy your stay was pleasant, and the staff was wonderful! We apologize once again for you not getting a suite with a tub. We will definitely make sure we communicate with our guests better on which suites offer certain amenities compared to the others... More 

Davenport, Iowa
Level Contributor
181 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed December 7, 2015

This facility is on the north side of Cedar Rapids, a short drive from Rockwell Collins and other businesses. It is out of the way on a very quiet street. At the same time it is close to shopping and restaurants. Homewood Suites is a relatively new facility with great rooms and nice amenities. The room was comfortable and large.... More 

Helpful?
Thank Frank H
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for taking the time to share your most recent stay with us. We are happy to hear our amenities suites you well. Homewood Suites makes sure our guests satisfaction are a top priority! We look forward to seeing you again soon! Have a wonderful day! More 

Green Bay, Wisconsin
Level Contributor
126 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 3, 2015

My husband and I stayed one night while traveling in the area because his company has a corporate rate. The king bed suite was very spacious but the heating system is the old window unit style and the room never really could get warm because the fan created such a draft. The space was clean and the kitchen well equipped.... More 

Helpful?
Thank Dianne1228
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Thank you for your feedback regarding your most recent stay with us. We apologize that our hotel did not meet your expectations. We are getting ready for our remodel of the hotel in 2016. We hope you consider staying with us again, so you can see the delightful changes that are soon to come. Have a wonderful day! More 

Michigan
Level Contributor
161 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
3 of 5 stars Reviewed November 25, 2015

This hotel was convenient to the business that I had in the area and it's easy to find. It is surround by parking lots which aren't scenic, but still seemed mostly quiet. The staff was outstanding and did all they could to make me feel welcome. The hotel and my room was worn out and not particularly clean. The sofa... More 

Helpful?
1 Thank MItravelerforbus
HotelmanagerCR, Front Office Manager at Homewood Suites by Hilton Cedar Rapids North, responded to this review

Homewood Suites would like to take the time to thank you for expressing your opinions about your most recent stay with us. We are happy our staff went above and beyond to meet your expectations! We apologize the room was not as detailed clean as standards should be. I appreciate you letting us know, and will make sure this does... More 

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