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All 13 Cedar Falls hotels

Clarion Inn University Plaza

3.0 of 5 Hotel   |   5826 University Ave, Building #1, Cedar Falls, IA 50613 (Formerly Holiday Inn Cedar Falls - University Plaza)
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Clarion Inn University Plaza
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54%
Ranked #9 of 13 hotels in Cedar Falls
A recent review
4 of 5 stars reviewed 4 weeks ago
Dennis B Waterloo, Iowa
  • Overview
  • Reviews (61)
  • Photos (22)
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  • Room tips (16)
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61 people have reviewed this hotel

Traveler rating
    18
    15
    17
    6
    5
See reviews for
13
8
3
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Des Moines, Iowa
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Restaurant roof has been leaking for the 5weeks we have stayed here for work. The rooms have ventilation vents in bathrooms, but they do not work. Depending on what room you happen to get, depends on wether or not the ac works. This hotel needs some serious maintenance issues dealt with very soon. I have mentioned to the staff of... More

Was this review helpful? Yes
Tony C, Regional Director of Operations at Clarion Inn University Plaza, responded to this review

I apologize for not exceeding your expectations during your stay with us. I have passed along your feedback to my team to ensure these issues are corrected in the future. Thank you for your business and we hope to regain your confidence in the future. More

Waterloo, Iowa
Top Contributor
71 reviews 71 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I went to the the Clarion to have Mother's Day buffet at The Against the Grain Restaurant in the hotel. The food was excellent. This was undoubtedly one of the best buffet meals we have ever had. They had a wide range of breakfast, lunch, and dinner choices along with two large tables packed with desserts. I... More

Was this review helpful? Yes
Tony C, Regional Director of Operations at Clarion Inn University Plaza, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your perception will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

The folks that run the establishment on the day to day are wonderful. We never had a need that was not met and felt like family while there. The catering and business reservations staff- Sue O'Leary & Maria Murphy are WONDERFUL. The front desk crew like Tom & Austin are friendly and accommodating, the restaurant staff, Lynda & Mary, are... More

Was this review helpful? Yes 1
Tony C, Regional Director of Operations at Clarion Inn University Plaza, responded to this review

Dear Kelli H, It was a pleasure having you stay at our hotel the last few weeks! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More

Dixon
1 review
3 of 5 stars Reviewed June 1, 2014 via mobile

The front desk clerk was very pleasant at check in, however, when we got to our room it hadn't been cleaned and the bed was not made. I returned to the front desk and the clerk apologized and promptly gave us another-bigger-room! The room was a little worn around the edges but it was super clean. Nice big screen tv... More

Was this review helpful? Yes
Tony C, Regional Director of Operations at Clarion Inn University Plaza, responded to this review

Thank you for your feedback about your recent stay with us. We are pleased you enjoyed our guest service staff and would return in the future. I do apologize for not meeting your expectations on the room decor, we are planing a renovation in the near future. Thank you again for your feedback and your business! We hope to see... More

Cedar Falls
1 review
4 of 5 stars Reviewed May 30, 2014

Faith checked me in was very polite and answered my questions. My dinner prepared by Chris the chef, and was very well cooked. As well as Lynda who served me with very nice service. Overall, a nice hotel.

Was this review helpful? Yes
Tony C, Regional Director of Operations at Clarion Inn University Plaza, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind... More

Altus, Arkansas
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 2, 2014

I stayed for one night. It was an ok visit at best. The room and hotel needs a renovation. The need was comfortable but the air system is outdated and there was no option to keep the fan on, only heat or cool. The fitness center needs new equipment, the eliptical machine felt like it was from the 90's so... More

Was this review helpful? Yes
Tony C, Regional Director at Clarion Inn University Plaza, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn University Plaza. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room condition on your recent visit. I have shared your feedback with staff and owners to ensure we handle these types of situations... More

Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2014

We stayed here for the Easter weekend and while it is in a great location, the Hotel needs some updating. The entrance into the hotel is nice and very welcoming. The lobby, restaurant, and their conference rooms were very nice. The pool area is also very well maintained. The rooms/hallways on the other hand need a lot of work. Its... More

Was this review helpful? Yes 1
Tony C, Regional Director at Clarion Inn University Plaza, responded to this review

We apologize for not exceeding your expectations during your recent stay with us. We are pleased that you found the location and Staff helpful, and apologize for the overall hotel decor. We hope you give us the opportunity in the near future to regain your confidence in our hotels services. Thank you for your feedback and your business. More

Cordova, Tn.
Top Contributor
65 reviews 65 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 19, 2014

To be a flagship for Choice Hotels - this motel leaves a lot to be desired. It is an old Holiday Inn built in 1962 and shows it. I must say the staff was very friendly and helpful. The up stair rooms and my down stair room had to be entered outside and then go into a hall way. One... More

Was this review helpful? Yes 1
Tony C, Regional Director at Clarion Inn University Plaza, responded to this review

We apologize for not exceeding your expectations during your recent stay with us. We are pleased that you found our staff friendly and helpful, and apologize for the overall hotel decor. We hope you give us the opportunity in the near future to regain your confidence in our hotels services. Thank you for your feedback and your business. More

owatonna
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 8, 2014

Stayed here with my son for Folkstyle Wrestling Tournament. Room was sane but clean. Our room didn't face the pool so for the most part was quiet except for when someone would go out the outside door.

Was this review helpful? Yes
Tony C, Regional Manager at Clarion Inn University Plaza, responded to this review

Thank you so much for providing us feedback on your recent stay. I am glad you had an enjoyable stay and that your room was clean, but I am sorry the room decor didn't live up to the high standards we strive for. Thank you for your feedback and your business. We hope you visit us again soon! More

Moorhead
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2014

The lobby and bar are very nice, but as I walked back to my room it was like walking back in time. The pool was empty. The hallway smelled old and damp. The room smelled very musty and was of early 1990 decor. Keep this room like this for a few more years it would make a great museum. I... More

Was this review helpful? Yes 1
Tony C, Regional Director at Clarion Inn University Plaza, responded to this review

We are so pleased that you felt the hotel was clean and the staff was friendly; we aim to please our guests in every way. I apologize for the smell during the pool repainting. We are currently working on guest room design renovations expected to start by end of year. We appreciate your business and hope you give us the... More

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Additional Information about Clarion Inn University Plaza

Address: 5826 University Ave, Building #1, Cedar Falls, IA 50613 (Formerly Holiday Inn Cedar Falls - University Plaza)
Phone Number:
Location: United States > Iowa > Cedar Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn University Plaza 3*
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Also Known As:
Clarion Inn University Plaza Hotel Cedar Falls
Holiday Inn Cedar Falls
Cedar Falls Holiday Inn
Clarion Inn University Plaza Cedar Falls, Iowa

22 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (7)
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Hotel & grounds (4)
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Family/play areas (1)
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Dining (6)
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Pool/beach area (1)
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Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Clarion Inn® hotel offers an ideal location during your next trip to Cedar Falls. Whether you are traveling for business or pleasure, this Iowa hotel's central location and affordable accommodations is sure to make your stay convenient and memorable.The Clarion Inn hotel is a great place to call home during your next trip to the Cedar Falls area. With countless features and outstanding service, your stay with us is sure to be one to remember. ... more   less 
Number of rooms
109

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