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Wingate by Wyndham Cedar Falls

2.5 of 5
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1614 Technology Parkway, State Highway 58/Hudson Road & State Route 20, Cedar Falls, IA 50613
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Wingate by Wyndham Cedar Falls
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Ranked #9 of 13 Hotels in Cedar Falls
A recent review
3 of 5 stars reviewed 6 days ago
michaelbE6089WM Fort Collins, Colorado
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57 reviews from our community

Traveler rating
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    7
    4
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28
2
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Nicole and Heather were there to help every minute of the day and night. They greeted me by name each and every time I walked by.

Review collected in partnership with Wingate by Wyndham

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Nichole C, General Manager at Wingate by Wyndham Cedar Falls, responded to this review

Janet - Thank you for sharing such kind words! It was truly a joy to have you stay during your time in Iowa and we look forward to seeing a familiar face the next time you find yourself in the the Cedar Falls area. Hope business is doing well. Nichole More 

Iowa City, Iowa
1 review
5 of 5 stars Reviewed April 18, 2015

I thought the hotel was great! Clean rooms and beds and bath! Pool but no hot tub, which is a little disappointing. My only complaint was the continental breakfast was not restocked or tended to while we were there.

Review collected in partnership with Wingate by Wyndham

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Nichole C, General Manager at Wingate by Wyndham Cedar Falls, responded to this review

Hi Jewel - Thank you for taking the time to share your review. We are always please to provide a satisfying stay. I apologize for the less than satisfying breakfast experience. In the past we have depended on the front desk staff to also maintain breakfast in the morning. These responsibilities are being distributed to other morning staff members to... More 

Freeport, Illinois
1 review
4 of 5 stars Reviewed April 10, 2015

I completely understand the hotel was going under renovation which is why some answers were in the low range. Upon entering our room, the bed cover was stained and upon further investigation discovered the sheets weren't changed by the sheets being wrinkled and body hairs left between the sheets. The staff was very apologetic and resolved the issue with new... More 

Review collected in partnership with Wingate by Wyndham

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Nichole C, General Manager at Wingate by Wyndham Cedar Falls, responded to this review

Hi Gary - Thank you for taking the time to write a review of your recent stay. Every review allows us an opportunity to make positive changes to improve operations and guest satisfaction. I apologize for the housekeeping issues encountered; this has since been addressed with housekeeping staff to ensure no such mistake will happen in the future. Also, construction... More 

Beloit, Wisconsin
2 reviews
4 of 5 stars Reviewed April 8, 2015

We stayed at this hotel during a wrestling tournament for my son. We did have some issues, like the elevators did stop working for one night but I'm sure that happens at other hotels also. They did seem short staffed with the front desk staff having to do everything but even with all the work they were having to do... More 

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Nichole C, General Manager at Wingate by Wyndham Cedar Falls, responded to this review

Hi Shelly - Thank you for such kind words after your stay! I apologize for the housekeeping issues encountered during your time at the Wingate, our staff has been made aware of the oversight. Thankfully the unexpected maintenance issues with the elevators were corrected quickly and the patience you and your family showed during this was greatly appreciated! The staff... More 

Rock City, Illinois
1 review
1 of 5 stars Reviewed April 6, 2015

This hotel is conveniently located near UNI but the overall service and quality of this hotel was less than satisfactory. There was only one person working at any given time leaving her to do all of the cooking, replenishing, answering calls, etc. (both days of our stay) which realistically no one person should be expected to do this many tasks.... More 

Review collected in partnership with Wingate by Wyndham

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Nichole C, General Manager at Wingate by Wyndham Cedar Falls, responded to this review

Hi Christy - Thank you for taking the time to write a review about your recent visit; it is with our guest feedback we are able to make the changes necessary to provide every guest with an enjoyable stay. I would like to apologize for your less than satisfying experience. A number of steps are being taken to better inspect... More 

Lowell, IN
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 5, 2015

I wanted to rank this place higher, but I just can't. We stayed there during the wrestling national tournament and our club had a group rate of $89/night. We had reserved two rooms at that rate. When we arrived, we were told our rate was $100/night. I told the person checking us in what our rate should be and she... More 

Was this review helpful? Yes
Nichole C, General Manager at Wingate by Wyndham Cedar Falls, responded to this review

Hi Rebecca - Thank you for taking the time to share your review of your recent trip. I would like to apologize for the issues encountered during your stay; it is a great disappointment to me as well that we were not able to provide anything short of a satisfying experience. We have added a second cooking space to our... More 

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