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Days Inn Cedar Falls-University Plaza

2.0 of 5
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5924 University Avenue, Cedar Falls, IA 50613
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Days Inn Cedar Falls-University Plaza
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Ranked #11 of 13 Hotels in Cedar Falls
A recent review
3 of 5 stars reviewed 2 weeks ago
juliek465 Peoria, Illinois
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228 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Algona, Iowa
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was in a good location and the staff was very friendly. They said we were to have a microwave in the room but there was none. I was to tired to go and fix this. I went to sleep and woke up with a splitting headache, because the bedspread just reeked of bleach. I am glad it was... More 

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Le Mars, Iowa
1 review
2 of 5 stars Reviewed 3 weeks ago

Very upset with my stay here. Glad it was a quick one nite and we were barely in there! I booked my room with Expedia - a smoking room in a motel with a pool and hot tub that we had stayed in about 3-4 years ago for a couple of days and had a nice time. When we arrived... More 

Review collected in partnership with Days Inn

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Sandi C, General Manager at Days Inn Cedar Falls-University Plaza, responded to this review

Dear Very Upset- I am very sorry to hear that your stay with us was not what you were expecting - We did have an agreement with the property next door to use their pool and hot tub unfortunately they had an ownership change and no longer wanted to honor that arrangement, We have worked with all of the third... More 

Affton
1 review
3 of 5 stars Reviewed 3 weeks ago

Messages to the desk from me never got wrote down! Wake up call asked for was never received! Issue with plumbing was not addressed!

Review collected in partnership with Days Inn

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Sandi C, General Manager at Days Inn Cedar Falls-University Plaza, responded to this review

Dear SMrobert - staff not interested I am very sorry to hear that my staff did not communicate your needs promptly. We strive to make sure our guests are taken care of and have actually had many positive comments on the prompt service from our team. I would welcome a call from you if you would like to share more... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We arrived late at night, needing a clean place to stay, and were graciously accommodated. As we were there on a family emergency, we didn't have a chance to reserve, and we were definitely on a tight budget. The room was clean, and comfortable. This is an older property, that's undergoing renovation. They serve a hot-continental breakfast that will serve... More 

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Sandi C, General Manager at Days Inn Cedar Falls-University Plaza, responded to this review

Great Value Dear Rob Thank you very much your taking time to provide your feedback to us. I am glad to hear you had a great stay with us and we, as a team, really appreciate your review. I will share your comments with the team and we hope if you are in our area again you will stop in... More 

Rochdale, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here here for five nights. Staff very accommodating with any queries, especially Angela, Hayley and Danny. Beds comfy, clean and functional. Had a problem with local taxi firm First Call as we ordered a cab from them for 5am to take us to Waterloo airport. We booked this the previous day, got up extra early so we could wait,... More 

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Sandi C, Manager at Days Inn Cedar Falls-University Plaza, responded to this review

To Good no frills Place to Stay We are so happy that you and your daughter had an enjoyable stay with us and in the USA, with the exception of the cab service back to the airport. I hope that the rest of your journey was enjoyable also, we would love for you to stay with us again should you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 23, 2015

The room was dirty and the bathroom was terrible and toilet was not flushed when I checked in but the stay was peaceful, the bed were comfy and the staff was nice and kind I give this hotel an average rating.

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Sandi C, General Manager at Days Inn Cedar Falls-University Plaza, responded to this review

Dear Average Hello Mike, First I want to thank you for taking the time to share your comments with us, I am happy to hear that you slept well and that our team was helpful and friendly for you during your stay. As for the opportunities in your room, we have tightened up our inspection policies in anticipation that items... More 

Clinton, Iowa
1 review
1 of 5 stars Reviewed May 12, 2015

Dried mud in the hallway and in our room. Unflushed urine in the toilet. The bathroom reeked.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Sandi C, General Manager at Days Inn Cedar Falls-University Plaza, responded to this review

Dear V4341POmaryh Thank you for taking the time to comment on your most recent visit. I want to apologize sincerely for the unacceptable room your were checked into. There is absolutely no response I can provide you, just know that we have changed our room inspection practices to ensures rooms are checked as soon as the housekeeping team has completed... More 

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