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All 11 Burlington hotels

Fairfield Inn Burlington

2.5 of 5 Hotel   |   1213 N Roosevelt Avenue, Burlington, IA 52601
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Ranked #6 of 11 Hotels in Burlington
A recent review
4 of 5 stars Reviewed October 21, 2014
Elizabeth R Tuscola, Illinois
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47 reviews from our community

Traveler rating
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    15
    13
    5
    6
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17
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tuscola, Illinois
1 review
4 of 5 stars Reviewed October 21, 2014

We had a great experience at the Fairfield Inn, Burlington. Rooms were nice & clean. Great hot breakfast. Convenient location and very accommodating staff. We were there for a soccer tournament so all hotels in the area were booked. I called the morning of our arrival and was helped by Penny, who was very pleasant on the phone. I needed... More 

Was this review helpful? Yes
FFIBRLFIGM, Manager at Fairfield Inn Burlington, responded to this review

Thank you much for passing along your great experience with us. I'm so pleased that everything worked out well for you and your boys. We'll look forward to seeing you again. Karen, Manager More 

Omaha, Nebraska
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 18, 2014

First stay at a Fairfield Inn. Facility clean and comfortable. Only 2 miles from Mississippi River waterfront. Easy to get to waterfront via highway. Karen, GM, most helpful w restaurant suggestions. John, at front desk, very pleasant. Typical morning breakfast bar. Clean eating space. Standard drawback is a/c wall unit that tends to cycle on and off during night-time. Generally... More 

Was this review helpful? Yes
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you so much for sharing your experience at the Fairfield Inn Burlington, I'm delighted that you enjoyed your stay with us. It was a pleasure to meet you and have a chance to visit a bit. On behalf of the entire staff, we hope to see you again soon. Karen, General Manager More 

Milwaukee, Wisconsin
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 25, 2014

Stayed with my family - including an 11 and a 13 year-old. Everybody was quite pleased. Nice, clean, "fresh" room. Pleasant lobby and good pool. Good breakfast at no extra cost - included eggs, make-your-own waffles, yogurt, fruit, multiple cereals, bread, English muffins, peanut butter, jelly, muffins, and more. Very friendly and helpful front-desk guy (John). Would stay here again... More 

Was this review helpful? Yes
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you for sharing your experience at the Fairfield Inn Burlington. I'm so pleased that you and your family enjoyed your stay. I sincerely hope that you do have cause to come back to the area as we would love to see you again. Karen, General Manager More 

Saint Charles, Missouri
Top Contributor
87 reviews 87 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 23, 2014

Very nice place to stay. Why? - very nice rooms - quiet - hot breakfast. Not just a continental breakfast. Taste great. BTW breakfast is from 6-9 - nice indoor pool - treadmills in exercise room - staff are very nice - pillows are all new and super comfortable - shower was very nice. - location couldn't be better. Ok... More 

Was this review helpful? Yes
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you so much for sharing your great experience at the Fairfield Inn Burlington. Our goal is to ensure a wonderful stay for all of our guests. I'm pleased that you enjoyed the new pillows. This update is just the start of more exciting updates and changes coming our way. On behalf of all of the staff, we hope to... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 19, 2014

The hotel had just gotten new pillows for the rooms, they need to get new beds as well. Service staff was very good and rooms were clean, but overall I feel this hotel is overpriced. This may have to do with the market though as they were competitive with other hotels in the area.

Was this review helpful? Yes
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you for your response. I'm pleased that you enjoyed the new pillows and the you found the staff to be very accommodating. The pillows are part of phasing in other changes and updates as well to be completed yet this year. We are excited about these updates and hope that out guests are as well. I hope that we... More 

Westport, Indiana
Top Contributor
64 reviews 64 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 3, 2014

Let me start off by saying the hotel and staff deserve a 5 star rating. Only reason I gave it four was there was a casino across the road who had an outdoor concert Saturday night. The noise keep us up until about midnight. I feel you should know this and check that casino before you book. Back to the... More 

Was this review helpful? Yes
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you so much for your kind words. I am very pleased that you had a wonderful stay with us. We strive to provide excellent service and comfortable, clean accommodations. We hope to see you again soon. Karen, General Manager More 

Salt Lake City, Utah
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 23, 2014

I stay 200+ nights/yr with Marriott. This is easily the worst hotel I've stayed at. Some highlights from my stay: Garbage, food, and dirty towels left in room. 1 employee on duty during day, so they are overworked and under equipped to provide good customer service. Very courteous, but overmatched. Cancelled my rewards points reservation and replaced it with $179... More 

Was this review helpful? Yes 1
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you for sharing your experience. I apologize that you were unsatisfied with this particular stay. Our recent correspondence by e-mail and through our Marriott Customer Care line included all of the particulars of the resolution of your concerns. More 

Beaverton, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

I left a cell phone charger cord in the room. I called the motel the next day and told them where it was located and it was right where I said it was. I asked them to send it to me and they said they'd send it right away. They never sent it, despite repeated phone calls requesting it be... More 

Was this review helpful? Yes 1
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Landy - Allow me to introduce myself, I'm Karen, the new Manager of the Fairfield Inn & Suites in Burlington, IA. I found your posting today and wish to apologize for whatever mix-up occurred that resulted in you not receiving your phone charger. It has been located and I will personally make sure that it is sent overnight to you... More 

Burlington, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

I reserved 10-15 rooms at this hotel due to family coming into town for my fathers funeral. Each of their rooms had a little note of sympathy along with a couple of daisys. The manager went out of his way to make sure the guest were taken care, which made the burden of the travel a little easier to deal... More 

Was this review helpful? Yes 2
Ankeny, IA
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 6, 2014

Spent one night there last weekend for a soccer tournament. Room is tired and very used. Cleaned as well as could be, just could tell it had seen better days. Front desk staff smoking in front of hotel. Seriously? There must be another place to do that. Complete turn off. Probably time to quit, but if you can't quit, please... More 

Was this review helpful? Yes 3
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Dear Valued Guest. I am sorry your stay was not up to your standards as far some of the issues you encountered. We are however glad you thought the rooms were clean. We are about to finish the renovation that has already began. Some of the rooms do have some missing pieces that will be put to rest shortly. The... More 

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Additional Information about Fairfield Inn Burlington

Address: 1213 N Roosevelt Avenue, Burlington, IA 52601
Location: United States > Iowa > Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Burlington 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Burlington
Burlington Fairfield Inn
Fairfield Inn Burlington Iowa

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