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All 11 Burlington hotels

Fairfield Inn Burlington

2.5 of 5 Hotel   |   1213 N Roosevelt Avenue, Burlington, IA 52601
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Fairfield Inn Burlington
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48%
Ranked #9 of 11 hotels in Burlington
A recent review
5 of 5 stars Reviewed May 8, 2014
MarcyK001 Burlington, Iowa
  • Overview
  • Reviews (41)
  • Photos (20)
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  • Room tips (8)
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41 people have reviewed this hotel

Traveler rating
    7
    11
    12
    5
    6
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13
11
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Salt Lake City, Utah
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay 200+ nights/yr with Marriott. This is easily the worst hotel I've stayed at. Some highlights from my stay: Garbage, food, and dirty towels left in room. 1 employee on duty during day, so they are overworked and under equipped to provide good customer service. Very courteous, but overmatched. Cancelled my rewards points reservation and replaced it with $179... More

Was this review helpful? Yes 1
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you for sharing your experience. I apologize that you were unsatisfied with this particular stay. Our recent correspondence by e-mail and through our Marriott Customer Care line included all of the particulars of the resolution of your concerns. More

Beaverton, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I left a cell phone charger cord in the room. I called the motel the next day and told them where it was located and it was right where I said it was. I asked them to send it to me and they said they'd send it right away. They never sent it, despite repeated phone calls requesting it be... More

Was this review helpful? Yes 1
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Landy - Allow me to introduce myself, I'm Karen, the new Manager of the Fairfield Inn & Suites in Burlington, IA. I found your posting today and wish to apologize for whatever mix-up occurred that resulted in you not receiving your phone charger. It has been located and I will personally make sure that it is sent overnight to you... More

Burlington, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

I reserved 10-15 rooms at this hotel due to family coming into town for my fathers funeral. Each of their rooms had a little note of sympathy along with a couple of daisys. The manager went out of his way to make sure the guest were taken care, which made the burden of the travel a little easier to deal... More

Was this review helpful? Yes 2
Ankeny, IA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 6, 2014

Spent one night there last weekend for a soccer tournament. Room is tired and very used. Cleaned as well as could be, just could tell it had seen better days. Front desk staff smoking in front of hotel. Seriously? There must be another place to do that. Complete turn off. Probably time to quit, but if you can't quit, please... More

Was this review helpful? Yes 3
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Dear Valued Guest. I am sorry your stay was not up to your standards as far some of the issues you encountered. We are however glad you thought the rooms were clean. We are about to finish the renovation that has already began. Some of the rooms do have some missing pieces that will be put to rest shortly. The... More

Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed April 19, 2014

The room was clean. Staff was very friendly and welcoming. I thought the list price was just a tad high for Burlington, Iowa. It's nice to be on Roosevelt Avenue if you're visiting Burlington or West Burlington. Roosevelt is also Highway 61. This is a good location if you're going to Great Rivers Medical Center. Plenty of places to grab... More

Was this review helpful? Yes
FFIBRLFIGM, Manager at Fairfield Inn Burlington, responded to this review

Thank you Justin for your review. We are very happy our staff was able to meet your needs and take care of you while visiting Burlington. Next time your in the area you can always contact the General Manager about other rates that may or may not be available. Thank you again and hope you have a wonderful day! More

Fargo, North Dakota
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 23, 2013

Be warned that the mold/mildew odor exist in most rooms. It's an obvious issue since the staff admits to it. Not sure of the danger but it causes my nose to become stuffy and my throat to feel swollen. It goes away after leaving the room.

Was this review helpful? Yes 10
Plymouth, Minnesota
Top Contributor
87 reviews 87 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 2, 2013

I tend to avoid Fairfield's as they remind of the old Holiday Inns - run down & dated. However, this place has potential. Place is spending some money to freshen up the faciltiy. However the quality of workmanship is poor & the heat/cool system are still dated. My heat would stay on for 20 seconds & turn off. My business... More

Was this review helpful? Yes 2
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you for taking the time to share your recent experience at our hotel. We are very excited about our renovations that are in progress and delivering a "fresh" revived room to our Guest. We should be 100% completed by February 2014. The Brand is also in the process of de cluttering the Guest rooms so that it allows the... More

Oskaloosa, Iowa
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 6, 2013

Woke up covered in bite marks from an insect. I notified the hotel and they sent the maintenance man and housekeeping to check the room, however they found nothing. I spoke with the hotel manager a couple of days later and she said they had the Health Inspector and Orkin at the hotel and they gave it a 'clean bill... More

Was this review helpful? Yes 7
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

I would like to take a moment and respond to your concerns you have placed on Tripadvisor as well as numerous other online sites including Marriott sharing your experience and photos. As you mentioned we did follow Marriott guidelines have our pest control come out and complete a detailed inspection of not only the Guest rooms your family stayed in... More

Columbia, Missouri
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 1, 2013

My boyfriend and I stayed at the Fairfield Inn for two nights. We arrived late the first evening and were hit with an odd smell in the elevator. I'm not sure if it is the carpet, or a vent, but something made that elevator smell terrible. I'm glad we only had to take it up one floor. Our room was... More

Was this review helpful? Yes 2
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you for taking the time to share your recent experience at our hotel and the opportunities you had. We are in the process of a renovation and the elevator is the next on the list to renovate. We will be taking out the old carpet and placing tile in our elevator which should eliminate the smell currently in there.... More

Chicago
Top Contributor
128 reviews 128 reviews
53 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 26, 2013

Despite a very busy lobby, the check-in desk attendants were friendly and welcoming. Although this is an older Fairfield Inn that shows its age, the place has been spruced up a little and the room was very clean, with the exception of a rather disgusting air vent on the a.c. unit. Hats off to the hotel for an extremely comfortable... More

Was this review helpful? Yes
FFIBRLFIGM, General Manager at Fairfield Inn Burlington, responded to this review

Thank you for taking the time to share your recent experience with us. We were so excited to see such positive feedback. We are in the midst of a full renovation and looking forward to the finished result. We look forward to seeing you again on your next visit to Burlington, Iowa. Enjoy your Holiday weekend. More

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Additional Information about Fairfield Inn Burlington

Address: 1213 N Roosevelt Avenue, Burlington, IA 52601
Phone Number:
Location: United States > Iowa > Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Burlington 2.5*
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Also Known As:
Fairfield Burlington
Burlington Fairfield Inn
Fairfield Inn Burlington Iowa

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
63

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