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All 11 Burlington hotels

Holiday Inn Express Burlington

2.5 of 5 Hotel   |   1601 North Roosevelt Avenue, Burlington, IA 52601
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Holiday Inn Express Burlington
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68%
Ranked #2 of 11 Hotels in Burlington
A recent review
5 of 5 stars reviewed 2 weeks ago
canlain
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63 reviews from our community

Traveler rating
    28
    13
    10
    5
    7
See reviews for
23
15
2
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The only this I would have to say is best hotel stay. But they need to put the general managers number on their website. The staff is very helpful. One of the house keepers stood out to me. I think her name was kayla. She was still cleaning my room and I walked in and the room smelled fantastic. Very... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Thank you so much for your very nice words regarding my hotel. I'm so happy Kayla took care of your needs. The staff here is amazing and truly do enjoying the guest. About my number it is located at the front desk with my card. Also the front desk can reach me 24/7 with anything. I will be sure to... More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

The whole staff was great, got what we need. The bed and pillow were fabulous and wish I could of took them home with me. I would recommended this to anyone. Jessica, Justin and Tristan and housekeeping were very accommodating to our needs. The place was very clean. Thanks again for a great stay and will come again!

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Thank you so much for your great review. I will be sure to pass this on to the staff about your experience. They all get very excited knowing they lived up to each promise when you check in. As a General Manager I couldn't be any more proud when I read reviews like this. Thank you again and have a... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I took a 6 day Harley ride to Dallas and back. On the first night of our trip, we stayed at this Holiday Inn and Andrew at the front desk went above and beyond to help to make our stay was extremely pleasant. He recommended a great place to eat and made sure we had everything we... More

Was this review helpful? Yes
Johnathan F, Manager at Holiday Inn Express Burlington, responded to this review

Dear Gibson Thank you so much for your rating and your kind words about Andrew. He is great with the guest and works hard to please each person that comes in our hotel. I will be sure that he gets plenty of praise for his hard work and for taking care of you. Again thank you so much and hope... More

Rock Island, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

If you want to stay in a hotel that allows you to book on the way to the hotel while listening to your urgent situation, looks good on the outside when you arrive, accommodates you and your family, your check in so beautiful with no strings attached, your room is clean and smells good, your breakfast is filling, and you... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Wow thank you so much for the great review. I have shared this information with the hotel staff and they were excited they made you so happy. Have a great end of the summer! More

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in a suite. As soon as we walked in we noticed a scent of dirt or mildew. We assumed it was the construction outside our window. We later noticed the ridiculous amount of mold that was growing all over the ac unit. Inside and out. We had to stay in this room, no window, no air, and afraid... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Valued Guest I know you had concerns while leaving the hotel that next morning as so did I. I personally went up to the unit and pulled it apart. It was clean on the outside and the picture is showing Styrofoam that had broken loose from the inside. I do know it seems odd to see it but it... More

Ashtabula, Ohio
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 3 weeks ago

Staff at this hotel are wonderful. Housekeeping, maintenance, and front desk ... all polite and pleasant. During our three nights, we enjoyed a quiet, comfortable, clean room and felt like welcomed guests. The chlorine odor at the pool was slightly strong (the pool area is small), but it did not prohibit us from enjoying a refreshing plunge each night. We... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Guest I'm so glad you enjoyed your stay. We do try and wow the guest with a personal and enjoyable experience. We believe there is more to a hotel than a warm bed. I have looked into the only concern you had with the pool area and it is tested daily for the guest to enjoy. I hope you... More

Clear Lake, Wisconsin
Top Contributor
150 reviews 150 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 12, 2014

This was our second time in this Holiday Inn, and both times we were there for a couple weeks. The thing that stands out most to me is the staff. Every day I was asked how things were, if there was anything we needed. Everyone, from front desk, to housekeeping, to the breakfast room staff, were friendly and helpful. Every... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Valued Guest This review is amazing and makes my job so much happier know you were taken care of by my staff went above and beyond. At these moments I couldn't be happier for not only you but my staff. I hope you enjoy your summer and look forward to seeing you soon. More

Edgewood, Maryland
1 review
5 of 5 stars Reviewed August 11, 2014

Staff were quick to address any issues I brought to thier attention. All staff were freindly and helpful. The 3rd floor did have a smokey odor when I checked in, but that was quickly addressed and the odor was taken care of and did not return during my week and half stay. breakfast was pretty standard. The hotel was very... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Guest Thank you so much for your great rating of our hotel. Please take note we have now ordered ozone machines to place in the smoking rooms that will take care of all those smell from drifting into the hallway. We take great pride in offering a comfortable bed to sleep on. I'm glad my staff was able to... More

Chicago
1 review
5 of 5 stars Reviewed August 10, 2014 via mobile

Over all this hotel was great the staff was really nice when i stayed i was on the second floor and there was a funny smell coming for my room so i let the front desk know about this and before i know it there was a housekeeper in my room cleaning and she did a really good job when... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Valued guest I'm so happy that you enjoyed your stay and you wrote and rated us very high. We take great pride in fixing what is wrong to ensure our next guest enjoy there stay even better than you did. Please note we now have added some key things to our room checklist to ensure that nothing is missed.... More

Saint Michael, Minnesota
Top Contributor
53 reviews 53 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 5, 2014

While returning from a trip to Lake of the Ozarks, my wife and I stopped for the night in Burlington. Little did we know there was a fertilizer plant being built in town and hotels were filled...almost! I called the hotel and requested a smoking room for 2 for 1 night. The clerk said he had 1 room left. We... More

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Frank I'm so glad that you enjoyed your stay with us at the Holiday Inn. I also found your title of this rating rather funny. But you did get lucky and as the General Manger to read reviews like this I'm glad you did. I look forward to each day to taking care of the guest that walk in to... More

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Additional Information about Holiday Inn Express Burlington

Address: 1601 North Roosevelt Avenue, Burlington, IA 52601
Phone Number:
Location: United States > Iowa > Burlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Burlington 2.5*
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Also Known As:
Holiday Inn Express Burlington Hotel Burlington
Holiday Inn Burlington
Burlington Holiday Inn
Holiday Inn Express Burlington Iowa

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