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All 11 Burlington hotels

Holiday Inn Express Burlington

2.5 of 5 Hotel   |   1601 North Roosevelt Avenue, Burlington, IA 52601
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Ranked #2 of 11 hotels in Burlington
A recent review
5 of 5 stars reviewed yesterday
ChristiGibson Chicago, Illinois
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59 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Chicago, Illinois
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I took a 6 day Harley ride to Dallas and back. On the first night of our trip, we stayed at this Holiday Inn and Andrew at the front desk went above and beyond to help to make our stay was extremely pleasant. He recommended a great place to eat and made sure we had everything we... More

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Ashtabula, Ohio
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 6 days ago NEW

Staff at this hotel are wonderful. Housekeeping, maintenance, and front desk ... all polite and pleasant. During our three nights, we enjoyed a quiet, comfortable, clean room and felt like welcomed guests. The chlorine odor at the pool was slightly strong (the pool area is small), but it did not prohibit us from enjoying a refreshing plunge each night. We... More

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Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Guest I'm so glad you enjoyed your stay. We do try and wow the guest with a personal and enjoyable experience. We believe there is more to a hotel than a warm bed. I have looked into the only concern you had with the pool area and it is tested daily for the guest to enjoy. I hope you... More

Clear Lake, Wisconsin
Top Contributor
147 reviews 147 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second time in this Holiday Inn, and both times we were there for a couple weeks. The thing that stands out most to me is the staff. Every day I was asked how things were, if there was anything we needed. Everyone, from front desk, to housekeeping, to the breakfast room staff, were friendly and helpful. Every... More

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Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Valued Guest This review is amazing and makes my job so much happier know you were taken care of by my staff went above and beyond. At these moments I couldn't be happier for not only you but my staff. I hope you enjoy your summer and look forward to seeing you soon. More

Edgewood, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff were quick to address any issues I brought to thier attention. All staff were freindly and helpful. The 3rd floor did have a smokey odor when I checked in, but that was quickly addressed and the odor was taken care of and did not return during my week and half stay. breakfast was pretty standard. The hotel was very... More

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Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Guest Thank you so much for your great rating of our hotel. Please take note we have now ordered ozone machines to place in the smoking rooms that will take care of all those smell from drifting into the hallway. We take great pride in offering a comfortable bed to sleep on. I'm glad my staff was able to... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Over all this hotel was great the staff was really nice when i stayed i was on the second floor and there was a funny smell coming for my room so i let the front desk know about this and before i know it there was a housekeeper in my room cleaning and she did a really good job when... More

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Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Valued guest I'm so happy that you enjoyed your stay and you wrote and rated us very high. We take great pride in fixing what is wrong to ensure our next guest enjoy there stay even better than you did. Please note we now have added some key things to our room checklist to ensure that nothing is missed.... More

Saint Michael, Minnesota
Top Contributor
51 reviews 51 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While returning from a trip to Lake of the Ozarks, my wife and I stopped for the night in Burlington. Little did we know there was a fertilizer plant being built in town and hotels were filled...almost! I called the hotel and requested a smoking room for 2 for 1 night. The clerk said he had 1 room left. We... More

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Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Frank I'm so glad that you enjoyed your stay with us at the Holiday Inn. I also found your title of this rating rather funny. But you did get lucky and as the General Manger to read reviews like this I'm glad you did. I look forward to each day to taking care of the guest that walk in to... More

2 reviews
2 of 5 stars Reviewed 4 weeks ago

When I travel I generally like to stay at the Holiday Inn Express hotel because I can count on a decent room, service, food, etc. I reserved a non-smoking room online at the Burlington location. The musty smell at the front door was my first clue that this was not the normal HIE. Check in was easy and the staff... More

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Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Guest Sorry your stay was not to our standards or yours. This is out of the norm for this hotel. I have however got with the front desk to make sure they are paying attention to all preferences of each guest. Since then I have been also looking at all reservation made and making sure we are as guest... More

Olathe, Kansas
1 review
3 of 5 stars Reviewed 4 weeks ago

There was no phone book in the room, the ice machine on the third floor wasn't working, no do not disturb card, and the phone didn't work until I went to the desk to complain. The room was clean and house keeping did respond promptly when requesting additional service. W Kramer

Was this review helpful? Yes
Johnathan F, General Manager at Holiday Inn Express Burlington, responded to this review

Thank you for your rating and suggestions about my hotel. We do have phone books and they are now located at the front desk. Some guest do request the phones to be turned to in house only or to off so there kids can't make calls. However we will do a better job in making sure we turn them back... More

Oklahoma City, Oklahoma
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 9, 2014

I was on business travel with 2 other travelers. Our schedules had changed so we called mid afternoon to let them know we would be arriving late. They indicated that was fine. later that evening while travelling they called and we discovered they had already cancelled one of the rooms and were preparing to cancel others. They acknowledged that they... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear osuallen, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More

Austin, TX
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 26, 2014

We had reserved a non-smoking King bed room, and due to computer system problems in the hotel, got assigned to a room with two queen beds after a very long check in process. Our room was adjacent to the workout room, but we did not experience any noise problems. The hotel was clean and the room was functional. The internet... More

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Additional Information about Holiday Inn Express Burlington

Address: 1601 North Roosevelt Avenue, Burlington, IA 52601
Phone Number:
Location: United States > Iowa > Burlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Burlington 2.5*
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Also Known As:
Holiday Inn Express Burlington Hotel Burlington
Holiday Inn Burlington
Burlington Holiday Inn
Holiday Inn Express Burlington Iowa

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Official Description (provided by the hotel)
You're always welcome at the Holiday Inn Express Hotel & Suites Burlington. We are located close to several businesses including: Federal Mogul, Vista Bakery, IPC Inc., General Electric, Case New Holland, US Gypsum, American Ordnance, Lamont Limited, and many more. When staying at our hotel, you are located next to several area attractions. Ripley's Believe It or Not has dubbed Snake Alley 'The Crookedest Street in the World. Some of the other local attractions include: Fun City & Casino, 34 Raceway, Crapo Park, Burlington Bees Baseball, Lock & Dam #18, Memorial Auditorium, and much more. We have designed the Holiday Inn Express Hotel & Suites with every guest in mind. We have spacious standard rooms, as well as king suites, two-room family suites, and luxurious jacuzzi suites. All of our rooms include free High Speed Internet access, complimentary local calls, two phone lines, voice mail, coffee makers, hair dryers, irons and ironing boards. We also offer complimentary High Speed Wireless Internet access in all public areas. When visiting Burlington, Iowa Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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