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Holiday Inn Express Burlington

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1601 North Roosevelt Avenue, Burlington, IA 52601
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1 room 1 adult
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Holiday Inn Express Burlington
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91 Reviews from our TripAdvisor Community

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Iowa
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I stayed here along with another couple (separate rooms) and we're pleased with the overall experience. On thing that stands out was when I moved the couch out from the wall looking for a plugin for my phone charger I found an old dirty shirt that had been there for a LONG time! It was apparent that... More 

Helpful?
Thank BingeTravelers
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

Thank you for taking the time to allow our team your feedback with regards to your recent stay with us. As always, we will share your experience with our entire staff in order to continue to improve our overall guest service delivery. We would love the opportunity to have you with us again and to see us at our very... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was very friendly. Julie and Sydney were very helpful. Rooms were clean and breakfast was delicious. Overnight front desk man was funny and very polite during my stay. Definitely will be back again!

Helpful?
Thank Christy M
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

On behalf of our entire dedicated and dynamic team at the Holiday Inn Express, we thank you for allowing us your feedback and for the amazing 5-star review! We will definitely share your comments with or staff, especially Julie and Syd. We look forward to being your home away from home again soon. More 

Dunlap
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 26, 2015

We recently stayed here while in town for a soccer tournament. Hotel was clean, beds were comfortable and breakfast had a good variety of items. Staff was friendly. Rooms are a little on the small size but clean. Perhaps a little overpriced for the area but it was probably higher than usual because of the tournament. Compared to the horror... More 

Helpful?
Thank peanut9497
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

Thank you very much for taking the time to review your recent stay with us! As always we will share your comments and compliments with our entire dedicated team. We look forward to welcoming you back to Burlington on your next trip to the area. More 

Level Contributor
155 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

I stay at quite a few hotels, and this hotel is better (my opinion), than quite a few others that I stay in. Maybe the country location helps, as the staff is very helpful and friendly. Staff had wonderful recommendation for dinner. I really enjoyed it and appreciate the hospitality provided. Highly recommend.

Helpful?
Thank Roman T
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

On behalf of our entire dedicated and dynamic team, we thank you for allowing us your feedback and compliments. As always, we will share your comments with our entire team. We can't wait to see you again on your next trip to Burlington! More 

Lombard, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 28, 2015

This hotel provided what my family and I needed. It was not exceptional but it was not terrible. Really no comment-worthy statements. Pool was good size for my 4 kids and they had a good sized hot tub. The desk staff was nice and the hotel was full so they must be doing something right. That crowd made breakfast a... More 

Helpful?
1 Thank Kevin B
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

On behalf of our dedicated team, thank you for taking the time to give us your feedback on your recent stay. We appreciate the opportunity to host your family and hope you will be our guest again when you return to Burlington. More 

Milwaukee, Wisconsin
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 19, 2015

The front desk and housekeeping is very friendly. I was told that they are going to be starting a renovation very soon. Breakfast was better than normal. I had a third floor suite which was clean and spacious, however there was a water spot on the ceiling near the window. You would think that that should be reported and painted... More 

Helpful?
Thank Gregory414
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

Thank you for taking the time to allow us your feedback and for the great 4-star review! As always we will share your comments with our entire team. Thank you for allowing us to be your home away from home, and we would love to see you again on your next trip to the area. More 

Abingdon, Illinois
1 review
1 of 5 stars Reviewed August 16, 2015

1. The exterior exit door to the pool room was propped open until the pool closed @ 10:00. Any criminal could have entered the building and hid until the middle of the night, thus endangering everyone in the building. I told and showed the desk clerk @ around 9 PM. She did nothing about this issue until 10PM. when the... More 

Helpful?
Thank Ron R
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

On behalf of our entire team, we sincerely apologize for of lack of service and follow through, we definitely missed the mark with your experience! We will share your comments with our management and staff to ensure that we are far better going forward. Thank you for taking the time to give us your feedback, its the only way we... More 

Cuyahoga Falls, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 29, 2015

We had a third floor room. King suite with fridge and microwave. Room was good and clean. No issues identified that were previously listed. Quiet. Bedding was clean as well. Vents also clean. Staff was friendly and no issues noted. Pool and hot tub were closed during our stay. The rate we paid was at the same level as Catfish... More 

Helpful?
Thank Cory M
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

On behalf of the entire dedicated team at the Holiday Inn Express of Burlington, IA, we sincerely thank you for taking the time to give us your comments and we appreciate the great 5-star review! We would love the opportunity to be your home away from home again! More 

Cypress, Texas, United States
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 20, 2015

We stayed here for two nights in a King suite which was very spacious. Room was clean and tidy with a comfortable bed. Bathroom is nothing special but more than adequate. Breakfast needs some attention. Not a lot of choice and not hot enough. Cold sausage and biscuits, maybe not cooked enough? Our main disappointment was the pool and hot... More 

Helpful?
Thank Joanne G
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

Thank you for taking the time to allow us your feedback with regards to your recent stay with us in Burlington. We will share your compliments and address the issues with our lack of communication with our team. I want to sincerely apologize for our lack of follow through and the inconvenience we caused you. Our company has recently purchased... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed July 20, 2015

In Burlington for a Bees baseball game. Holiday Inn is just over a block away from the stadium. Room was clean (although just a bit musty from the humidity when we first arrived), property well-maintained. Pool was under renovation but we were given vouchers to a nearby waterpark. Staff was very helpful and friendly. Garrett in particular went out of... More 

Helpful?
Thank Ray T
Jeremie S, Manager at Holiday Inn Express Burlington, responded to this review

Thank you very much for the great review and for allowing us your feedback. We will definitely share your compliments with Garrett, he is a very genuine person and a dedicated team player, we are fortunate to have him on our team. We would love the opportunity to be your home away from home again! More 

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