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Pzazz Resort Hotel

3001 Winegard Drive, Burlington, IA 52601
Hotel amenities
Pzazz Resort Hotel
Ranked #7 of 12 hotels in Burlington
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133 reviews from our community

Traveler rating
    31
    25
    36
    17
    24
See reviews for
Families
99
 
Couples
10
 
Solo
3
 
Business
9
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Cedar Rapids, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 19, 2013 NEW

Our family stayed for a baseball tournament and while the room was mediocre, the price was sky high. The boys on the team enjoyed the indoor water park, but tired of it quickly as it is geared to children 10 and under. Older children like ours enjoyed the game/go-cart area much more. The Boogaloo Cafe was decent and very reasonable... More

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Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 7, 2013

I stayed here with my son and his friend for his birthday. The room was adequate. It was clean and comfortable. We did not spend a lot of time in the room as we spent most of the time at Fun City. I don't have a lot to say on this hotel because I had very little interaction with hotel... More

Was this review helpful? Yes
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
May 19, 2013

Dear Guest, Thank you for your review! I'm happy to hear that your visit was pleasant, however, I'm sorry it wasn't extraordinary! I hope that you enjoyed our facility enough to come and visit us again! We appreciate your business! Justin Swigart 866.792.9948 More

Parts Unknown
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 21, 2013

The old saying of you never have a second chance to make a good first impression applys here. We stayed at this hotel because of a baseball tournament in town. The hotel has a small waterpark, arcade with go-karts and is connected to a land based casino. Everything seemed odd. To find what we think was the main entrance you... More

Was this review helpful? Yes
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
April 22, 2013

Dear Guest, I agree with you 100%. First impressions are very important. It looks as though your first impression of our establishment wasn't great, and for that, I am truly sorry. Normally, we do supply maps to all of our guests with their room key, as well as having them posted all over the complex. I apologize that you didn't... More

Travelers are raving about these Burlington hotels

Burlington
1 review
1 of 5 stars Reviewed April 20, 2013

We rented the bunk bed suite to have my 9 yr old daughters birthday party. The room was nice, however, it was poolside with no access to the pool/waterpark from the room. The room came with 8 wristbands for kids to swim, but parents and relatives who came by to see her could not even access the pool without purchasing... More

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PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
April 22, 2013

Dear Guest, Thank you for your feedback! It is true, in order to get into Huck's Harbor every attendee needs to pay for a wristband to enter. We do this because it helps us to keep track of the number of people in the water park for capacity reasons. The same goes for water park access from your room. In... More

Wayland, IA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed April 15, 2013

My in-laws took us (15 total with kids ranging from 8 months to 15) on an overnight stay so our children could enjoy all that "Fun City" has to offer. The good news is that there is plenty to do for kids of all ages. The arcade is fun, the bowling is great, and the indoor waterpark is great for... More

Was this review helpful? Yes
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
April 22, 2013

Dear Guest, Thank you for your review! I am glad that security was able to address your noise complaint, and I apologize for any inconvenience you experienced due to another guest in the hotel. We try our very best to control such situations. Your dissatisfaction with the food at Edgewater has been forwarded to the appropriate parties and I thank... More

Revere, Missouri, United States
1 review
1 of 5 stars Reviewed April 4, 2013

There was a big winter storm coming in and had a class to attend in one of there conference rooms early the next AM. Phoned to check room rates and avalability at 10AM Sun, was quoted $89.00, got there to check in at 6PM and the room rates had magicily increased to $119.00, brought this to the clerks attention and... More

Was this review helpful? Yes
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
April 16, 2013

Dear Guest, Thank you for your review! I apologize for any inconvenience or disappointment the rate changes may have caused you. It is true that our rooms are based on availability during the time of your inquiry. Unfortunately, if you don't book the room at the time the quote is given then it is possible the room rate could increase... More

1 review
3 of 5 stars Reviewed March 25, 2013 via mobile

Took our 10 yr old son and 12 yr old daughter for Spring Break with weekend package. The game room was great and we had a great time with the go-carts and other events. The room was ready early and it was clean and nice. The Boogaloo Cafe however, was disappointing. The food was okay, the service was slow and... More

Was this review helpful? Yes
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
April 16, 2013

Dear Guest, I am glad that your stay overall was pleasant. We do our best to provide a fun and unforgettable experience for all of our guests! However, your experience at the Boogaloo, is exactly what you said, unacceptable. I apologize for the lack of service you experienced and rest assured this review was forwarded to the Boogaloo Cafe manager.... More

Washington, Missouri
1 review
5 of 5 stars Reviewed March 15, 2013

Took two girls 9 and 10. We arrived around 2 PM on 3-13-13 We checked in our room early. The girls had so much to do. We never left the resort. From the minute they woke up till they went to sleep They were busy. We arrived on a Wed and took advantage of the $10 deal. Since we stayed... More

Was this review helpful? Yes
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
April 16, 2013

Dear Guest, Thank you for your feedback!! Regards, Justin Swigart 866.792.9948 More

Cedar Rapids, Iowa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 26, 2013

The Pzazz is part of a large resort all within the same area, that consists of another hotel called the Catfish Bend Inn and Spa (21 or older and NO KIDS ALLOWED), Catfish Bend Casino, The Boogaloo Cafe, Gasoline Allie's Snack Bar, Hucks Harbor Indoor and outdoor waterpark (very small indoor waterpark), Fun City Arcade with some rides and Go... More

Was this review helpful? Yes 1
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
March 3, 2013

Dear Guest, I'm so sorry that you didn't enjoy the room at our Pzazz Resort Hotel. It is true that the Waterpark view rooms overlook the indoor water park, but unfortunately that was not expressed to you as clearly as it should have been. The rooms are normally kept very tidy, and I admit if you open up the sliding... More

Wentzville, Missouri, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 17, 2013

We stayed for one night on 2/15. The room itself was clean-had two beds, microwave and fridge. Heat worked well and beds were fine. Both clocks were incorrect and had completely different times, which initially we did not realize. The main issue was with check in. We arrived a little after one, and was told that our room was not... More

Was this review helpful? Yes 2
PzazzEntertainment, Guest Relations Manager at Pzazz Resort Hotel, responded to this review
February 19, 2013

Dear Guest, I'm glad that overall you enjoyed your stay! We strive to do our very best and your feedback is a very important factor in helping us accomplish this! Regarding the clocks, I'm so very sorry about that! I will be sure that housekeeping synchronizes those clocks for future stays. We hope to see you again very soon! Be... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(7)
  • Great time(4)
  • Indoor Water Park(3)
  • Laser tag(3)

Additional Information about Pzazz Resort Hotel

Address: 3001 Winegard Drive, Burlington, IA 52601
Region: United States > Iowa > Burlington
Amenities:
Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 12 hotels in Burlington
Price Range: $
Official Description (provided by the hotel):
PZAZZ! Resort Hotel offers over 140 rooms including several bunk bed family rooms, views overlooking the water park and poolside suites. We offer a variety of affordable packages for families, couples, groups and golfers. Admission to Huck's Harbor Water Park is included with each room for our hotel guests. ... more   less 
Also Known As:
Pzazz Hotel
Pzazz Hotel Burlington
Pzazz Fun City Burlington
Burlington Best Western
Pzazz Resort Hotel Burlington, Iowa

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