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All 11 Burlington hotels

Pzazz Resort Hotel

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3001 Winegard Drive, Burlington, IA 52601
Hotel amenities
Pzazz Resort Hotel
Ranked #8 of 11 Hotels in Burlington
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180 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Homestead, Florida
Top Contributor
58 reviews 58 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Here for a family affair - lots of kids so thought this would be ideal. The rooms are a disgrace to the hospitality industry. dark, dingy, worn, multiple maintenance issues - not a pleasant experience at all. The staff is wonderful, kind, patient and apologetic. Quickly tried to respond to our issues but the physical plant was, in some cases,... More

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Burlington, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 10, 2014

Accommodations were absolutely tremendous! We even rented the hospitality room upstairs. That was a great thing for a motel to have available. However, no things were supplied such as a coffee pot, soap, napkins....nothing. Just a little inconvenient along that line.

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1 review
5 of 5 stars Reviewed September 2, 2014

Had a great time here.. the staff and service is wonderful. The pools, slides, and lazy river is amazing. The entire time we was there we had a great experience. The staff went out of the way to make us feel at home.... we would recommend this hotel to everyone.

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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 1, 2014

Positives: The beds are comfortable, the mini-fridge and microwave were very nice to have. Bathroom was a good size. The price was reasonable. Negatives: Rooms smelled moldy/damp. Like guests had left wet towels or swim suits on the carpet and it hadn't been promptly cleaned. We couldn't open the windows to air it out. We would have asked to change... More

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1 review
3 of 5 stars Reviewed August 25, 2014 via mobile

Checking in is the first impression. The front desk staff would benefit from a class on customer service. Horrible. We felt like we were interrupting them each time we had to interact with them. The spa was great. Highly recommend Laura if you are looking to get a cut/color. I also booked a massage and requested a deep tissue. The... More

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Peoria, Illinois
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3 reviews 3 reviews
3 of 5 stars Reviewed August 10, 2014

Hotel sits in an industrial area. There is nothing to do in the area other than the attractions associated with the hotel/FunCity. Hotel staff nice, pleasant. Good customer service. No fitness center and pool area is part of the water park and also for public use. Room furnishings were very worn and dated. Water park was nice, but much smaller... More

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Columbus, Ohio
1 review
2 of 5 stars Reviewed August 4, 2014

I spent the first weekend in August 2014 at this hotel with several family members. Rooms were fine, obviously an older hotel, with dark hallways that seemed dingy, but the FunCity part of the hotel is good. Our kids loved it, even though the area for small children outside was shut down all weekend. All that could be overlooked and... More

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Browning, Illinois
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 31, 2014

I took 8 adults and 3 children on our trip to Pzazz. We had a special needs child with us-- and asked for a few special requests. They did those and above and beyond those requests....Marleena (manager) was beyond helpful and she is a top notch employee pzazz-- treat her well. We will be back for sure! Great place for... More

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North Liberty, Iowa, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 22, 2014

We just got back after being gone for the weekend at Pzazz! Now, we have been there once a year every year over the last 5 years and have watched it get worse and worse, UNTIL NOW!!! What great improvements!!!! We were so pleasantly surprised at the new indoor everything! Sky Trail was great for big and little kids, Ballocity... More

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Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2014

The water park was ok, but Pzazz was pathetic. Outdated, dark, noisy with a tiny bathroom for a family suite. VERY OVERPRICED! Got coupons but you had to pay for them. One restaurant that was decent but not open for breakfast. Hallways were dingy and cold. This cost almost as much as a nice hotel we just stayed in New... More

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Additional Information about Pzazz Resort Hotel

Address: 3001 Winegard Drive, Burlington, IA 52601
Location: United States > Iowa > Burlington
Price Range (Based on Average Rates): $
Number of rooms: 151
Also Known As:
Pzazz Hotel Burlington
Pzazz Fun City Burlington
Burlington Best Western
Pzazz Resort Hotel Burlington, Iowa

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