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All 11 Burlington hotels

Pzazz Resort Hotel

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3001 Winegard Drive, Burlington, IA 52601
Hotel amenities
Pzazz Resort Hotel
Ranked #9 of 11 Hotels in Burlington
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184 reviews from our community

Traveler rating
    42
    32
    50
    30
    30
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124
14
5
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Myers
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The front dest was absolutely awful. Ask for manager and takes her almost over an hr to show up we figured she was in bed sleeping. After being at the pool/slides all day and visiting the outdoor bar (which was great) went inside clean up and head to the casino. We brought beer to the casino that was purchased at... More

Was this review helpful? Yes 2
Eastern Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Most hotels I can tolerate for one night, even if the situation isn't ideal. At this hotel, I gave up on getting any sleep at about 3:30 am and packed up and left. Children ran up and down the hall for most of the night, several squealing their pleasure. Every so often an adult would yell, and it would calm... More

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Hannibal, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have been here several times. Every time it had been pleasurable.... between the hotel staff and pool everyone is outsanding. Everyone goes out of the way to make you feel at home. My family will and does recommend this hotel to everyone.

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Illinois City, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We took an overnight trip the Catfish Bend Casino and The Pzazz hotel Saturday night in celebration of my husband's birthday. We checked in and went to our hotel room #111. When we opened the door, we were hit with a strong chemical odor. It smelled like our room was drenched in bleach. Kids were screaming and running done the... More

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Homestead, Florida
Top Contributor
59 reviews 59 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 13, 2014

Here for a family affair - lots of kids so thought this would be ideal. The rooms are a disgrace to the hospitality industry. dark, dingy, worn, multiple maintenance issues - not a pleasant experience at all. The staff is wonderful, kind, patient and apologetic. Quickly tried to respond to our issues but the physical plant was, in some cases,... More

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Burlington, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 10, 2014

Accommodations were absolutely tremendous! We even rented the hospitality room upstairs. That was a great thing for a motel to have available. However, no things were supplied such as a coffee pot, soap, napkins....nothing. Just a little inconvenient along that line.

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1 review
5 of 5 stars Reviewed September 2, 2014

Had a great time here.. the staff and service is wonderful. The pools, slides, and lazy river is amazing. The entire time we was there we had a great experience. The staff went out of the way to make us feel at home.... we would recommend this hotel to everyone.

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Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 1, 2014

Positives: The beds are comfortable, the mini-fridge and microwave were very nice to have. Bathroom was a good size. The price was reasonable. Negatives: Rooms smelled moldy/damp. Like guests had left wet towels or swim suits on the carpet and it hadn't been promptly cleaned. We couldn't open the windows to air it out. We would have asked to change... More

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1 review
3 of 5 stars Reviewed August 25, 2014 via mobile

Checking in is the first impression. The front desk staff would benefit from a class on customer service. Horrible. We felt like we were interrupting them each time we had to interact with them. The spa was great. Highly recommend Laura if you are looking to get a cut/color. I also booked a massage and requested a deep tissue. The... More

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Peoria, Illinois
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 10, 2014

Hotel sits in an industrial area. There is nothing to do in the area other than the attractions associated with the hotel/FunCity. Hotel staff nice, pleasant. Good customer service. No fitness center and pool area is part of the water park and also for public use. Room furnishings were very worn and dated. Water park was nice, but much smaller... More

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Additional Information about Pzazz Resort Hotel

Address: 3001 Winegard Drive, Burlington, IA 52601
Location: United States > Iowa > Burlington
Price Range (Based on Average Rates): $
Number of rooms: 151
Also Known As:
Pzazz Hotel Burlington
Pzazz Fun City Burlington
Burlington Best Western
Pzazz Resort Hotel Burlington, Iowa

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