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Comfort Suites Burlington

3.0 of 5
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1780 Stonegate Center Drive, Burlington, IA 52601
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Comfort Suites Burlington
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101 Reviews from our TripAdvisor Community

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Wichita, KS
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff were very nice and polite - the young lady at check-in was very welcoming work-out room kinda small, would not hurt to update equipment - but it worked the attached restaurant is OK Breakfast was good - good - typical hotel fare the hotel and room were very clean

Helpful?
Thank departingcontestant
Springfield, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 1, 2015

The stay was ok for a quick overnight in a town with few better options. It is my understanding from previous reviews that the hotel is going to be getting a remodel. I would wait to stay until that is completed. The room and hotel were clean but everything was very much worn and outdated. The biggest drawback was that... More 

Helpful?
Thank Matthew20052015
IA107, General Manager at Comfort Suites Burlington, responded to this review

Matthew, Thank you very much for staying with us, and for submitting your review of our hotel. I sincerely apologize if we failed to notice that a previous guest had smoked in your guest suite. We are a non-smoking hotel, and we endeavor to offer our guests a 100% smoke-free environment. We are very excited about the upcoming renovation. Though... More 

Virginia Beach, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2015

This hotel was awesome. We had an adjoining room with our siblings which made things easier for the adults to hang out and the kids to get along. The bar downstairs was great and the thanksgiving meal that they served was delicious. Pool was awesome for the kiddos. hope we weren't too loud for the other guests! Good job staff!

Helpful?
Thank Eli G
IA107, General Manager at Comfort Suites Burlington, responded to this review

Dear Eli, Thanks very much for staying with us, and of course for taking the time to review our hotel. We're very glad you choose to stay at the Comfort Suites and that you had a pleasant visit. Thanks again! Chris Gram General Manager Comfort Suites More 

Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 29, 2015 via mobile

My family has our annual Family Christmas party at the hotel every year. They rent us the breakfast area room and it works very well for our family. We have to order some of their food and they allow us to bring in some of our own. Most of the family spends the night, some drive home. The pool area... More 

Helpful?
Thank Vacationnthree
IA107, General Manager at Comfort Suites Burlington, responded to this review

Dear Valued Guest, Thanks very much for submitting your review, and for staying with us recently! We're very glad the family get together was a pleasant one, and we're thrilled that you continue to consider us when choosing your events! We will do everything we can to continue earning your trust. As always, please do not hesitate to contact us... More 

2 reviews
4 of 5 stars Reviewed November 27, 2015 via mobile

Stayed for the Thanksgiving holiday in a king suite. Rooms are big enough for the whole family with a little privacy too. The room had a comfortable bed and room was clean as expected. Breakfast was OK.

Helpful?
Thank Alexander R
IA107, General Manager at Comfort Suites Burlington, responded to this review

Dear Alexander, Thank you very much for staying with us! I hope the rest of your holiday was pleasant as well. We hope you will stay with us again, perhaps after our upcoming renovation. We'd love to hear what you think about our new decor! Thanks again, Chris Gram General Manager Comfort Suites More 

Osceola, Iowa
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 17, 2015

Very nice hotel, very clean and professional personnel at check in and check out. Quiet rooms, did not hear any other guests. Breakfast selection was decent. I wish there had been parking on the south side of the hotel or on the west side. We had to haul our suitcases quite a distance to the west side of the door... More 

Helpful?
Thank Mark641
IA107, General Manager at Comfort Suites Burlington, responded to this review

Dear Mark, Thank you so much for staying with us! We also appreciate the time you took to submit your review. We review all of the feedback we receive, as it enables us to improve the service we provide. I'm very glad that overall your stay was a pleasant one. I am, however, very sorry that you had a long... More 

Fort Collins, Colorado
Level Contributor
213 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed October 27, 2015

Burlington has close to zero good lodging choices and this is a poor one, especially for the price. We are Choice Hotel card holders, so we have been at plenty of their properties and this is the worst one ever. Everything is worn and run-down, the furnishings are cheap and worn-out, nothing worked - the hot tub was out of... More 

Helpful?
Thank HikeWineHotSprings
IA107, General Manager at Comfort Suites Burlington, responded to this review

Dear Valued Guest, Thank you very much for staying with us, and for taking the time to review your stay. We do read and appreciate all feedback from our guests... good and bad. As you may know, our hotel has only recently been acquired by new owners, and while we will remain open, we will be undergoing an almost-complete renovation... More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 25, 2015

I stayed here during my visit in September 2015. It is a nice complex for a couple of nights. The rooms are big & comfortable. The gym is very small and breakfasts are very limited. Anyway it is enougn for business trips...

Helpful?
Thank Anil E
IA107, Manager at Comfort Suites Burlington, responded to this review

Dear Anil, Thank you very much for staying with us, and for providing a review of our hotel. We appreciate all guest feedback and use it to improve the service and hospitality we provide future guests. While we will remain open, in the coming months we will be renovating our hotel, including guest rooms, hallways, and lobby. In the future,... More 

New Orleans, Louisiana
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

This newish hotel has large family suites with king queen and sleeper sofa in one room. Everything was nice including the restaurant. The only exception was the coffee (so weak it was sad) and the breakfast offering. Where the nice fruit.

Helpful?
Thank LynnKayB
IA107, Manager at Comfort Suites Burlington, responded to this review

Dear Valued Guest, Thanks very much for your recent stay, and for the kind comments in your review. I apologize for your coffee experience... that's not the way to start a morning! It might interest you to know that, while we will remain open, we will be undergoing an almost property-wide renovation in the coming months. We hope that you... More 

London, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 17, 2015

This was the worst experience I have ever had at a Comfort Inn, so bad I did not stay at another Comfort Inn for the rest of my trip. I was given a room on the 1st. floor that upon entering I saw that the sheer curtains had stains which was noticeable immediately. I went to look and it was... More 

Helpful?
Thank lovtodrive
IA107, General Manager at Comfort Suites Burlington, responded to this review

Dear Valued Guest, Please accept my apology for not exceeding your expectations during your recent trip through Burlington. We take guest feedback very seriously, and we will do our best to track down your reservation information to make sure we address all of your concerns. And while we don't have an assistant manager, I will also share your experience with... More 

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