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AmericInn West Burlington

628 S. Gear Ave, Burlington, IA 52655
Hotel amenities
1 room 1 adult
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AmericInn West Burlington
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86 Reviews from our TripAdvisor Community

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Hennepin, Illinois
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful and checkin was easy The room was clean but the shower curtain had mold on it. the WiFi was terrible! decent breakfast Overall it was an average motel nothing special

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank PamelaRoseB
West Burlington, Iowa
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff is very courteous , friendly and helpful. Very affordable rooms and well maintained. Great location in West Burlinghton close to mall and other attractions. Management goes above and beyond to make your stay pleasant.

Helpful?
Thank Ralph C
Fresno, California
1 review
4 of 5 stars Reviewed December 30, 2015

I wasn't expecting much from a low rent motel, but was pleasantly surprised to find clean rooms, clean lobby, clean parking lot. Breakfast area was sparkling and the food was good. The staff here seem to keep themselves busy, they are considerate, honest, and do their best to attend to the comforts of the guest while maintaining a high level... More 

Helpful?
Thank dorie i
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thank you so much for taking the time to tell us about your recent experience at the AmericInn of West Burlington. I am thrilled to know that you enjoyed your stay. I will definitely be passing your message along to all the staff members here. We appreciate your business and we look forward to serving you again. Best Regards, Trinity... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 27, 2015 via mobile

Was very dissatisfied with the look of the room. It was not clean. The note pad that was left by the bed has writing on it, TV did not work we had to figure it out, the curtains coming off of the curtain rod, and keys did not work. There was something running down the wall not very impressed with... More 

Helpful?
Thank Tonya A
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thank you for sharing your comments about your recent experience at the AmericInn of West Burlington. We take the time to listen to your constructive comments so we can continually improve our services. I apologize for the inconveniences that you experienced with the condition of your room. I would like you to know I am doing everything I can to... More 

Phoenix
1 review
2 of 5 stars Reviewed December 26, 2015

after checking into a dirty room i was moved to another dirty room. looked like housekeeping doesn't know how to make beds or wipe down bathrooms, coffee pot was nasty, there was a dental floss pick and other garbage in the night stand drawer, a Walmart recipient dated ten days previous, a memo on the stand dated back in august... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank amygA9683XX
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thank you for taking the time to write about your experience with us. First and foremost, I would like to apologize for the inconveniences you experienced during your stay. I have personally spoken with staff members involved in this matter to ensure this will not happen again. Our staff here at AmericInn takes pride in providing guests with a clean,... More 

Burlington, Iowa
1 review
5 of 5 stars Reviewed December 5, 2015 via mobile

I've been staying at this location for about 5 years now, every 3-6 months. I hadn't been back to the area since July 2014, until November 2015. I've had problems in the past, (to be expected at any business) nothing huge, but it always gets resolved. But when I came back in November, I was shocked at how much they... More 

Helpful?
Thank travelerrrryday
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thank you for taking the time to tell us about your experience. I am so glad you enjoyed your stay. On behalf of our entire staff here at the AmericInn we thank you for your business and look forward to seeing you in the future. Regards, Trinity Marroquin Management More 

Bonaparte, Iowa
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 29, 2015

We have had our family Christmas party in this hotel the last few years, but this year you can tell the hotel needs a lot of work done. The manager is great! She needs to have a raise for all she tries to do for this hotel! The owners need to give her more credit, and respect for what she... More 

Helpful?
Thank Robin F
Lucasville
Level Contributor
5 reviews
4 of 5 stars Reviewed October 12, 2015

Had an opportunity meet our son for the wknd, and our dog was accompanying us. West Burlington was about halfway for us to meet and AmericInn was pet friendly. Check-in was easy, breakfast very nice, friendly staff. Great wknd, thanks AmericInn.

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Rhonda W
gmwestburlington, Manager at AmericInn West Burlington, responded to this review

Dear Rhonda W, Thank you for taking the time to tell us about your recent stay. I am so pleased to hear that you enjoyed yourself. On behalf of all our staff here at AmericInn, we thank you for your business and look forward to serving you again in the future. Regards, Trinity Marroquin Hotel Manager More 

corning, Ia
1 review
1 of 5 stars Reviewed October 8, 2015

We thought we were lucky to get room because we had emergency trip into town and got to the hotel about 10:30. We should have stayed in the car, but had elderly parents traveling with us. Their room had lights that would not work even after changing the light bulb, which we had to do. Then the toilet would not... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Maria F
West Burlington
1 review
1 of 5 stars Reviewed October 6, 2015

I was very happy that they had room and I was intially very happy with the rate. This all changed once I actually got there. The staff messed up my room number on the card sleeve and sent me to the wrong room. Once I got the right room number, it was a King suite. I needed a double queen... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank justins245
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