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Holiday Inn Express Washington, Indiana

2.5 of 5
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1808 East National Highway, Washington, IN 47501
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Holiday Inn Express Washington, Indiana
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Ranked #1 of 3 Hotels in Washington
A recent review
4 of 5 stars Reviewed April 15, 2015
Mary L Indianapolis, Indiana
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36 Reviews from our TripAdvisor Community

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    18
    5
    2
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 15, 2015

Staff were friendly & quickly responded to my complaints about no working phone & a rattling noise from the refrigerator when walking across the room. I was assigned to a different room where everything was working & was quiet. The room was clean & the Wifi was strong & reliable. The fitness room equipment was adequate & functional, & the... More 

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Eau Claire, Wisconsin
Top Contributor
53 reviews 53 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 6, 2015

Stayed at this hotel for business for the first time. It is on a main road through town not convenient to walking to restaurants, etc. Easy to get into and parking is good. Rooms are typical for this brand, clean and well appointed. Lobby and entry way were "well traveled" and a little messy. Staff is friendly. First night of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Washington, Indiana, responded to this review

Dear Dave S, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly staff, clean and well appointed rooms as well as the convenient location of the hotel. It is regrettable that you found... More 

Newburgh, Indiana
Top Contributor
85 reviews 85 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 22, 2015

Pros: clean, reasonable, nice lobby area. Cons: strange odor in the room -- it smelled of stale smoke -- possibly leftover from when smoking was allowed in rooms -- shower stall needs an update -- hubby said his side of king sized bed was lumpy, but my side was fine -- the windows did not have much insulation and we... More 

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Holt, Michigan
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 19, 2015

I have been to a lot of hotel, local and out of the country - this hotel has the best employees. The check in person, Colten is a very wonderful gentleman. He made sure we were comfortable and since we checked in late, he made sure we were settled comfortably. My husband and I were in the area on a... More 

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Fremantle, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2015

Totally fine for a budget traveller hotel. Staff were very friendly and helpful. Has a great fireplace and lounge area to welcome weary winter travellers. Probably the best breakfast for these hotels we have had so far. But don't get too excited.

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Jacksonville, Illinois
2 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 5, 2014

The lobby, staff and general appearance of the hotel were great. However, when we opened the door to our room the smell of mildew and mustiness coming from the a/c unit was so overwhelming that we had to stick a new car jar in it to try to stifle the odor,it didnt work well. The pillows on the bed were... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Washington, Indiana, responded to this review

Dear Rhonda B, Thank you for taking the time to convey your comments regarding your recent experience with us. I appreciate and wish to thank you for the kind comments on the staff. This encourages our team members to work even harder and consistently delight our guests. However, please accept our deepest apologies for the issues you had encountered with... More 

Delton, Michigan
Top Contributor
52 reviews 52 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 23, 2014

Jackie greeted us with a smile & what can I do to help you. That was the attitude of all on the people in the hotel. My standard question when I arrive to check in is; where are the hot oatmeal raisin cookie? When we came back after shopping for a couple needed items & Jackie handed me a plate... More 

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Indianapolis, Indiana
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 11, 2014

This is a nice hotel for the area. Fresh cookies and juice in the lobby in the evening was a nice treat and breakfast was ok. This day we had biscuits and gravy, eggs, cinnamon rolls, pancakes and all the usual continental breakfast fare. Our room on the third floor was quiet and clean. There is a small indoor pool... More 

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Joplin, Missouri
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 12, 2014

Definitely an older version of the brand. We've stayed at several Holiday Inn Express hotels, and this was not one of the best, but it was still OK. Staff was very helpful and polite. We got in around midnight, but the staff told us the pool was 24-hours despite what the sign said so our boys got to swim. Beds... More 

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Groveland, Illinois
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 7, 2014

We were in Washington on business and stayed at this HIE and found everything very clean. They had cookies and fresh lemonade by the registration desk for their customers when we arrived. It was a nice compliment to the arrival experience. The staff was very friendly and even had suggestions for places to eat while in town. The rooms were... More 

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