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Holiday Inn Express Washington, Indiana

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1808 East National Highway, Washington, IN 47501
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Holiday Inn Express Washington, Indiana
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Charles, MO
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The H.I. Express and all other name brand hotels were full in Vincennes, so I stayed here since it was the closest available. I believe this was the only major reliable name brand hotel in town. The lobby, restaurant area, and hallways were all nice and clean, staff at check in was good. Upon entering the room, I noticed a... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Sadly I have to say this is by far the worst Holiday Inn Express I've ever stayed at. The floors were filthy. Dirt stains everywhere on the carpet. There was hair in the tub, sink and bathroom floor. The room smelled like mildew. Also people still smoke in this hotel and you can smell it in the hallways. I stay... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Washington, Indiana, responded to this review

Dear Dmesteve, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Channahon, Illinois, United States
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my husband while visiting family. The room was overall nice. The staff were super friendly. The breakfast they offer was pretty good. My only complaint is that they charged us about $33 more than the bill they gave us. Once the amount clears in our bank then that fee will supposively go away too. That should... More 

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Midwest family
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 18, 2015

Hotel was clean, but in serious need of upgrading and remodeling. The musty odor pervaded the halls and rooms and at times seem overpowering. We were there for one night on the way to a baseball tournament. Folks at the desk were helpful and nice. Holiday Inn needs to spruce up this one.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Washington, Indiana, responded to this review

Dear DDaisydoo, Thank you for taking the time to post a review about your stay with us. We are pleased to know that you found our hotel to be clean and our front desk staff to be helpful. However, we regret that your experience was not 100% satisfactory. We would also like to apologize for not meeting your standards regarding... More 

Worcester, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

Very clean looking hotel in a small community. Room was clean and comfortable with the lobby and breakfast area spacious. The breakfast food, however, was not worth the trip. Coffee was fantastic as was the abundance of fruit but you could keep the rest. Staff was very friendly and helpful. The hotel was quiet and very enjoyable.

Was this review helpful? Yes 1
LaGrange, Indiana
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 30, 2015

This hotel was very relaxing for me as I had driven nearly 11 hrs and needed some rest. The room was very clean and the whole staff was super! I did not try the breakfast. I did use the exercise room. which was great.

Was this review helpful? Yes 1
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 30, 2015

Typical Holiday Inn Express. For about $100 you get a clean room, staff that are nice and helpful. We had several rooms reserved for family in town for a wedding. Staff even held a tux for us when a groomsman needed to leave early in the morning. Pool is nice but rather small. Same is true for exercise room. Breakfast... More 

Was this review helpful? Yes 1
Pendleton, Indiana
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 18, 2015

My family stayed there while my son's baseball team played in a tournament. I had purchased some items from a shop across the street and put them in a drawer in the room. Shortly after we checked out of the hotel, I realized I had forgotten the items. I called the hotel desk and was told no one had checked... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Washington, Indiana, responded to this review

Dear Dawn H, Thank you for taking the time to review our property. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. I certainly appreciate you taking the time to bring your concern about the missing personal items to our attention. Rest assured... More 

Indianapolis, Indiana
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 15, 2015

Staff were friendly & quickly responded to my complaints about no working phone & a rattling noise from the refrigerator when walking across the room. I was assigned to a different room where everything was working & was quiet. The room was clean & the Wifi was strong & reliable. The fitness room equipment was adequate & functional, & the... More 

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Eau Claire, Wisconsin
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 6, 2015

Stayed at this hotel for business for the first time. It is on a main road through town not convenient to walking to restaurants, etc. Easy to get into and parking is good. Rooms are typical for this brand, clean and well appointed. Lobby and entry way were "well traveled" and a little messy. Staff is friendly. First night of... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Washington, Indiana, responded to this review

Dear Dave S, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly staff, clean and well appointed rooms as well as the convenient location of the hotel. It is regrettable that you found... More 

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