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All 2 Syracuse hotels

Brook Pointe Inn

2.0 of 5 Hotel   |   4906 E. 1200 N, Syracuse, IN 46567
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Ranked #2 of 2 Hotels in Syracuse
A recent review
3 of 5 stars reviewed 1 week ago
Tess S Crystal Lake, Illinois
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46 reviews from our community

Traveler rating
    26
    8
    10
    2
    0
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13
19
1
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Crystal Lake, Illinois
2 reviews
3 of 5 stars Reviewed 1 week ago

The staff is great and the place is (mostly) clean, but the room faced a parking lot with bright lights (safety!) with old, flimsy plastic blinds so it was tough to sleep. The pillows were great but the bed itself was a rock hard nightmare. Bathroom was clean but the carpet was sticky. I ended up wearing shoes the whole... More

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Rogers, Kentucky
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Brook Pointe Inn for three nights as my cousin's wedding took place there. Our room was clean and quiet and the staff was friendly and polite while attending to our needs. The soft water was a pleasant surprise and made the in-room jacuzzi quite enjoyable. The wifi worked well and the internet speed was excellent. We... More

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Edon, Ohio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We first heard about this Hotel at the 2014 home show at Ft. Wayne, IN. Being our wedding anniversary the 3rd of Sept., we decide to book their " Couples Romance Getway" package. It was everything as advertised and we even stayed 2 nights as there is a lot to see & do in the area. The staff was wonderful... More

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South Bend, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This place was a joy! The room was immaculate, the grounds were beautiful, but above all, the staff was excellent. Brandi, one of the front desk people, went above and beyond. We would definitely go there again

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1 review
5 of 5 stars Reviewed 2 weeks ago

this was just a quick overnight stay for a funeral, but the hotel came recommended by Beth's flower designs in town so we decided to go with it. Staff was very nice, room was the cheapest so it was dated but clean, well supplied and spacious. Breakfast was limited but we still filled up. I was disappointed with the early... More

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Columbia, South Carolina, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Like stepping back 30 years. Very clean, neat and well kept, but electronics were all analog and the mattresses were not up to today's standards. The wifi worked, but the internet didn't. Very thin walls so can't imagine this for a romantic weekend. Overall we were glad for the bed but thought the price on the high side.

Review collected in partnership with this hotel

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Wabash, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Our stay at the Brooke Pointe Inn at Syracuse IN was absolutely wonderful! The service, starting with Kari was outstanding. The atmosphere was warm and wonderful. We felt right at home! From the minute we stepped in the front doors Kari welcomed us as if we had been friends forever! She was great as well as the rest of the... More

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Warsaw
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

A wonderful experience overall. The staff was very professional. Loved the grounds and atmosphere. The rooms were nice, could possibly upgrade pillows. Just a short distance to the lake. Had an enjoyable stay.

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NH
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Husband and I stayed for two nights for business. This was a clean hotel. Grounds are beautiful but a huge waste of space. The room Decor is very outdated. The tub was stained because of the horrible smelling water. Linens are well used. The beds are very hard and uncomfortable. Pillows thin and old. The front desk staff was very... More

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Greenwood, Indiana
Top Contributor
127 reviews 127 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I have the privilege of traveling a lot for work. I must say it has been a very long time since I have stayed in a place quite like the Brook Pointe Inn. If you like a hotel room that has incredibly poor lighting, a 19" TV, terrible pillows, worn out carpet,very tired bathroom, thin walls, even thinner mattress; then... More

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Additional Information about Brook Pointe Inn

Address: 4906 E. 1200 N, Syracuse, IN 46567
Location: United States > Indiana > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Brook Pointe Inn 2*
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