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Hampton Inn & Suites South Bend

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52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
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1 room 1 guest
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Hampton Inn & Suites South Bend
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318 Reviews from our TripAdvisor Community

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Traveler rating
    155
    92
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142
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (318)
  • Mar-May only
    (84)
  • Jun-Aug only
    (128)
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    (62)
  • Dec-Feb only
    (44)
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There are newer reviews for Hampton Inn & Suites South Bend
See the most recent reviews
South Bend, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Due to house construction problems, we became long term guests of this hotel. The desk staff, breakfast hostess, manager, and maintenance staff are all customer service oriented. Helpful and friendly. Quick to respond to our needs. The 2 room suite with kitchenette was a corner room, we seldom heard noise from other rooms, had an apartment size refrigerator and large... More 

Was this review helpful? Yes 1
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Mr. and Mrs. White, You all really became part of our family here and while we know you are ready and raring to get back into your home here, we can't help but hate to see you go. Two sincerely nice people just checked out of our hotel and we are going to miss you! Please don't be strangers and... More 

Pepperell, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

I was traveling from boston to Denver Hotel was clean and staff friendly and helpful Got a good nights sleep,nice courtyard in center. Close to colleges. Starbucks close by. Nice respite good value and one of the nicer hotels on our journey.

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Vgantin, Yes, the courtyard here is a beautiful space and so very well appointed, it is one of my favorite features of the hotel as well. I will be sure to share your accolades with our staff here as we have all been working hard to ensure everyone has an exceptional experience. Thanks for staying! More 

Chicago, IL
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I chose to stay at Hampton Inn instead of a less expensive property because of the generally high quality of both the rooms and the breakfast. I have no major complaints about the room: it was clean, the bed was comfortable, and the WiFi and air conditioning worked well. There were also lots of electric outlets and real coat hangars... More 

Was this review helpful? Yes 1
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Explore 630, It is so gratifying to see that we were able to provide you with the world class customer service Hilton International is so well known for and without breaking the bank! Next time you are here, please let us know you would like some real drinking glasses and we will see what we can do for you.... More 

Indianapolis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My overall stay was very satisfactory. I will say there were a few minor issues with the room, it was overall a nice stay. One thing that bothered me was a staff member entered my room while I was in there. She said she was checking the room but it was a bit unnerving.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Stacy, So sorry for the inconvenience you experienced while our guest, please contact me personally prior to your next visit and I promise we will roll out the red carpet for you and ensure your experience far exceeds your expectation. All the best until then, More 

Robinson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised with the quality of this hotel. We chose it initially because of its proximity to family in the area. Everything was great! We will definitely stay there again on our next visit to South Bend.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Fayrene, It is very pleasing to hear that you enjoyed your stay. We appreciate, with all the current choices out there, that you chose to stay with us! Have a fantastic day and safest of travels! More 

Saint Louis, Missouri
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

Reserved a handicap room online when I got there they gave me a normal room so I had to move my things into a correct room, also got back one night to find a truck and trailer parked in one of the handicap spots with no handicap tags on it, I went to the front desk and the clerk told... More 

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear family0f5stl, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and... More 

Alta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very happy with our stay. Clean, quiet, comfortable. Helpful and friendly staff. Breakfast is pretty average, but convenient. Front desk person assisted with medication that needs refrigeration and gave a great restaurant recommendation for dinner.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Merebea, Clean, quiet, comfortable and friendly.....WE COULDN'T HAVE SAID IT BETTER OURSELVES :) Those are all the things we strive to accomplish daily and are so thrilled that you notice. We hope your travels finds you in one of our rooms again soon and wish you nothing but the best until then! More 

Broken Arrow, OK, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel accomadations were fine. The family enjoyed the stay. This was our seventh year to stay at the hotel for AYOP. Our only problem was when I discovered that my family had not received the rate that I understood was agreed upon.

Review collected in partnership with Hampton

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Jack S, At the Hampton Inn and Suites in South Bend, we are so proud of the remarkable and exceptional relationship we have had with the good folks at AYOP for these many years. We hope to see you again next time and please call me directly if I can be of any assistance. Have a great day! More 

Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our stay did ok. The beds and rooms were clean. Would have been rated higher if it had mini fridge and microwave like the other Hamptons we have stayed in. The staff was very nice . Neighborhood is a little questionable. The breakfast was average among hotels we have stayed at.

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Paul S, Our sincerest apologies regarding the trouble you had with the in room fridge. Please let us know next time and we will get a new one in there for you speedily! Thank you for your patronage and all the best! More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff went above and beyond with friendliness and cleaning. Twice our room was not available due to you odd event hours and they still got it cleaned and stocked with fresh towels. So nice. We will be back!

Review collected in partnership with Hampton

Was this review helpful? Yes
GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Ron, We are so happy you noticed our friendly staff! Our motto is happy happy happy and now you are too! ha ha. Seriously though, thank you for your business and come back soon! More 

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