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Hampton Inn & Suites South Bend

Certificate of Excellence
2.5 of 5
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52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
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Hampton Inn & Suites South Bend
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Ranked #6 of 29 Hotels in South Bend
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
John B West Branch, United States
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266 reviews from our community

Traveler rating
    121
    83
    35
    18
    9
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111
30
19
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Branch, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Clean, efficiently-run hotel with friendly staff. It had a great breakfast bar with tasty oatmeal and a nice patio to sit outside and eat. There were really comfy pillows on the bed. The cost was a bit high, maybe due to it being graduation weekend.

Review collected in partnership with Hampton

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Liverpool, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I wonderful place to stay, the staff were all very nice and accommodating. Wireless was great, I was able to stream a movie on my iPad with no problem. The breakfast in the morning was nice with lots of choices and the ability to change the channel on the TV made it a pleasant experience unlike some other places I... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We have stayed at this hotel for a few months due to family being here at the hospital! Very very great service!!! If you are in the area and are in need of a hotel stay, this is the place for you! Great breakfast in the morning also!

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GM M, Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Knebel Family, It is so refreshing to hear that our team here has been able to make a less than pleasant visit to the area more enjoyable for you. We have enjoyed having you here with us and hope we can continue to make your visits to the area very enjoyable for a long time to come. Thank you... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was excellent. I stayed here for a wedding that was held at the Basilica of the Sacred Heart. The entire wedding party and guests were there but the hotel remained clean, quiet, and the staff friendly throughout the weekend. I will look no further than this hotel when I return to South Bend.

Review collected in partnership with Hampton

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GM M, Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Kate K, We are very pleased to hear we were able to provide great service to the your group you in town for the wedding with! We know it was an early wedding and you all looked very nice that early in the day! We will welcome you with open arms the next time you are in South Bend... More 

Ballwin, United States
1 review
4 of 5 stars Reviewed 1 week ago

We arrived with a youth soccer team by bus and check in was awesome. The staff quickly got us all checked in and we were relaxing shortly after arrival. The staff was very accommodating to our specific needs. If we return to the area again we would stay here again because the proximity to the soccer fields and the convenience... More 

Review collected in partnership with Hampton

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GM M, Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Michael E, Your group was such a delight to have in house, it truly was our pleasure. We look forward to hosting you all for many events to come in the future and we hope to see you again very soon! Good luck on the fields:) More 

Plainfield, Indiana
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

PROS: - Nice, clean hotel. - Nothing looked old. My room (a king with a sofa bed) was spacious. Bed was comfortable, bathroom was updated. - Check-in person was pleasant. - Breakfast is standard Hampton Inn fare. CON: - Doors slamming shut all night woke me up. Traffic is also audible - if you are a light sleeper, you are... More 

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jonathan m, Manager at Hampton Inn & Suites South Bend, responded to this review

I would like to thank you for taking time out of your day to respond to our survey we truly appreciate your feedback. I am truly sorry that you did not have a great experience while staying at our property. Please if there is ever a problem don't hesitate to reach out to a member of our staff so that... More 

Madison, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I really liked the layout of the hotel. We were there with a group of families for a sporting event - and the lobby area allowed an opportunity for us to gather without disturbing our entire floor. The rooms were fine and clean, the hotel was easy to find (and near a Starbucks) and the staff seemed very eager to... More 

Review collected in partnership with Hampton

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GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear Chryl H, We are thrilled to hear you and your group enjoyed staying with us. It is always our aim to ensure no guests leaves unhappy and we are very happy to hear that you all didn't. Please come back and see you soon and we wish your team many successful events until then, all the best! More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Killed two big spiders in the bathroom and two "stink" bugs fell from the ceiling fan in the bathroom. When the front desk staff was informed, received an empty apology and was informed that they are aware of a bug and spider problem. Stay elsewhere!

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jonathan m, Manager at Hampton Inn & Suites South Bend, responded to this review

I would like to thank you for leaving our Hampton Inn & Suites with a review. Your satisfaction is truly important to us. I would like to inform you that our team did take the necessary precautions in treating the situation so that we may take care of the issue in the guest room. If there is anything that at... More 

Taylorsville, Utah
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

They have a nice oversized lot, nice place presentable exterior and landscaping. The staff was friendly . Plenty of food within walking distance. Everything was in order for the room. The elevator needs to get fixed.

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jonathan m, Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for providing our Hampton Inn with a review, we truly appreciate it. I am glad to see that your experience with us was a great one. I am sorry to hear about your problems with the elevator. I will check with our staff to make sure everything was taken care of as I was unaware of any problems.... More 

Jupiter, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was amazingly friendly and accommodating. The room was immaculate and clean. This was a great hotel and a great experience. I would recommend this hotel to anyone traveling in this part of the country. Top quality and top notch service.

Review collected in partnership with Hampton

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GM M, General Manager at Hampton Inn & Suites South Bend, responded to this review

Dear James P, It is very humbling to hear, with all the choices, that you chose to stay with us! We trust that you had a great visit with your son and look forward to having you with us here again in the very near future. Let us be your home away from home when in the South Bend area.... More 

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