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Hampton Inn & Suites South Bend

2.5 of 5
52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
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Hampton Inn & Suites South Bend
Ranked #15 of 32 hotels in South Bend
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78 reviews from our community

    Trip type
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    19
    33
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Date Rating
A TripAdvisor Member
4 of 5 stars Reviewed May 17, 2013 NEW

The hotel is very nice and the rooms are clean/comfortable. The breakfast has few choices compared to Holiday Inn Express and be sure not to arrive for breakfast in the last 30 minutes of service. The check in process was quick and we were recognized for our Hilton Honors membership. If given the same location again, I would chose Holiday... More

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Review collected in partnership with Hampton

Grand Rapids
1 review
5 of 5 stars Reviewed May 16, 2013

A wedding brought us to South Bend and we had a chance to share a special day with them. We had a Mother's Day brunch with our daughter and her husband the next morning before we left. Easy to find and a great weekend overall!

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League City, United States
1 review
4 of 5 stars Reviewed May 11, 2013

I had a very pleasant stay at the Hampton in South Bend, Indiana. The staff was friendly and helpful. It was my first stay at an Hampton Inn and I think it wont be my last. I wish though that they had another option that the pork sausage for breakfast.

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South Bend, United States
1 review
5 of 5 stars Reviewed May 10, 2013

The hotel is very clean and the staff was extremely helpful and very nice. I will stay again in future travels. The special service like breakfast bag and after hours spreads was a welcomed benefit. There are many near by Antique Shops and a short drive into Michigan.

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utah
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 8, 2013

This is a lovely hotel. I stay at Hampton Inns often, mostly for the comfy beds. This was no exception. The carpet is a bit worn, yes, but the hotel is clean, well kept, etc. The staff was wonderful, all going out of their way to greet you with a big smile. Even the guy doing the breakfast wore a... More

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Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review
May 13, 2013

We are thrilled you had a great experience at our hotel! Thank you for sharing your comments on Trip Advisor. We look forward to seeing you again soon. Best! Becky T. More

Bartlett, United States
1 review
3 of 5 stars Reviewed April 24, 2013

Our room was cold all weekend. We called for service and they attempted to fix the heater, but never did. Then they offered us $20 off our room. The heater did not work - the room should have been free!

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Review collected in partnership with Hampton

Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review
May 6, 2013

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you found had a disappointing experience regarding some maintenance issues in you room. I am so sorry that the heater in your room did not... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 18, 2013

Over all stay was fine. The room with 2 queen beds was a little to crammed. I couldn't pull the chair out all the way to sit at the table and the Heat/AC Unit doesn't have a temperature censor so whatever setting it was on it stayed there and wouldn't turn off unless manually done so.

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Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review
May 6, 2013

Thank you for taking time to post a review of our hotel. I'm sorry that you experienced some discomfort during your stay. We are in the process of replacing all of our heating / air conditioning units in the hotel. These new units have a digital thermostat that is wall mounted that will allow our Guests to adjust the temperature... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2013

I didn't experience any problems whatsoever. Third floor, quiet, clean and comfortable. Exactly what I was looking for, staff courteous and helpful. Needed scissors to open earbuds (really, who designed those plastic vacuum packed contraptions!) and front desk was all over it. Lots of choices in this area and this was a good value and dbl points.

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See 2 more reviews by Motownmanglers for South Bend
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review
May 6, 2013

Your feedback is greatly appreciated! Thank you for taking the time to share your sentiment! We look forward to having you back again soon! More

1 review
3 of 5 stars Reviewed April 8, 2013

Room was OK and clean. Location was OK. Staff was not so courteous. No in-room fridge or microwave. Bed was comfortable. In-room couch was quite old. Complimentary breakfast was so so and did not see a piece of fruit in the two days I stayed.

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Review collected in partnership with Hampton

Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review
May 13, 2013

Please accept our apology that your experience did not meet your expectations. With our lobby renovation now complete, we look forward to our full Guest room renovations to come in the winter of 2013/2014. I'm sorry that our Fruit Basket was difficult to locate, we do offer fresh fruit daily along with the 24 hour coffee station. We hope that... More

Indianapolis, Indiana
Top Contributor
56 reviews 56 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 31, 2013

I was unable to get a room at another Hilton property close to the river, the Hampton Inn, and this was the only option available in the Hilton family. I was disappointed almost instantly. I noticed 'out of order' signs on the computers for guest use in the lobby and there was an odd smell in the lobby. I requested... More

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Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review
April 2, 2013

Dear BFR1920, We appreciate your feedback. It is wonderful to hear over and over again from our Guests that our Staff is continually creating that warm experience for them and going above and beyond to make our Guests feel valued and welcome. Please accept our sincere apologies that the Business Center computers were not up & running during your visit.... More

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Additional Information about Hampton Inn & Suites South Bend

Also Known As:
Hampton Inn & Suites South Bend Hotel South Bend
Hampton Inn & Suites South Bend Hotel
Hampton Inn And Suites South Bend
Hampton Inn South Bend
South Bend Hampton Inn
Address: 52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 32 hotels in South Bend
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites South Bend Indiana hotel, where you'll find everything you need including complimentary in-room high-speed wireless internet access and On The House breakfast. We are located only 1 mile north of the University of Notre Dame and St. Mary's College and 2 miles north of Downtown South Bend, Indiana. The perfect choice for getaways or business! ... more   less 
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