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All 31 South Bend hotels

Hampton Inn & Suites South Bend

2.5 of 5 Hotel   |   52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
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Ranked #11 of 31 hotels in South Bend
A recent review
4 of 5 stars reviewed 2 weeks ago
bluewaterdiva New England
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153 people have reviewed this hotel

Traveler rating
    53
    54
    26
    11
    9
See reviews for
56
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12
53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Pelham, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I reserved two rooms at a given price, and the hotel switched rates on me, costing me an extra 200. This is Bait and switch. I expect upfront pricing when I book a room. Watch out. The complimentary breakfast was very decent and saved us time & money. The hotel staff was warm.

Review collected in partnership with Hampton

Was this review helpful? Yes 5
Tim911, General Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for your review. I see we fell below your expectations and I would like to speak with you when you have time. Please reach me at the property to discuss your dissatisfaction. I appreciate your time. More

Indianapolis, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Dated, not well kept. Breakfast - eggs out of a bag and boiled eggs could not peel and tough. out of coffee. Door lock didn't line up with wall so would not work and they said they would "fix it tomorrow".. had to lift up the door to make it line up to lock.

Review collected in partnership with Hampton

Was this review helpful? Yes 10
Tim911, General Manager at Hampton Inn & Suites South Bend, responded to this review

I appreciate your being our guest and thank you for your feedback regarding your stay. Its your comments that help us to grow and become great. We have addressed the issues and concerns you experienced during your visit. Thank you, Tim Dehnart More

New England
Top Contributor
162 reviews 162 reviews
46 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a loyal Hampton traveller and know that there are differences between individual hotels, such as amount of noise you can hear from other rooms, room size, etc. This Hampton met almost all of our expectations -- friendly and helpful front desk and manager, clean rooms and common areas, comfortable beds with great linens, good room darkening ability, quick... More

Was this review helpful? Yes 1
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for taking the time to write a review. I have brought these issues to the department heads to ensure they are swiftly corrected. Kristofer Lykins Guest Experience Manager Klykins@fhginc.com Hampton Inn & Suites South Bend 574-277-9373 More

McGregor, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk personnel including the managers were most courteous and helpful. The hotel had just finished some renovation and we found everything in good working order. The morning free breakfast was quite good.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Tim911, General Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for your help in making us great. Your concerns have been addressed and the staff re-trained. At Your Service, Tim Dehnart More

Brownsburg, Indiana
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here many time the hotel is clean and well maintained. The just did a major remodel and the place looks great. They have a great location that is easy access from the bypass or toll road. They are close to Notre Dame.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for the awesome review! We look forward to your next visit. Kristofer Lykins Guest Experience Manager Klykins@fhginc.com Hampton Inn & Suites South Bend 574-277-9373 More

Wappingers Falls, NY, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On my drive from New York to Portland, OR I was looking for a place to stay on my way through. Very clean rooms, and close to I-80. The staff was friendly as well. I would definitely stay here again when I come back to the area. It was close to good restaurants as well.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for the awesome review. Hope to see you back here on your way back thru. Kristofer Lykins Guest Experience Manager Klykins@fhginc.com Hampton Inn & Suites South Bend 574-277-9373 More

Ohio
Top Contributor
85 reviews 85 reviews
24 hotel reviews
212 helpful votes 212 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is the 85th review I have posted at TripAdvisor, and it is the first time I have felt the need to rate a property a "1." I was quite dissatisfied during my stay, but the General Manager (GM) has refused to honor the "100% Hampton Guarantee," which promises "If you're not satisfied, we don't expect you to pay. That's... More

Was this review helpful? Yes 13
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review

I apologize that your stay was less then the Hampton Standard. We strive to be the best and it is clear that we failed to do so during your recent stay. Kristofer Lykins Guest Experience Manager Klykins@fhginc.com Hampton Inn & Suites South Bend 574-277-9373 More

Green Bay, Wisconsin
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

During our stay the hotel was under remodeling. While running to the grocery store, our son stayed back in our room and we happened to have the do not disturb sign on the door because we didn't want housekeeping. Our son heard a knock on the door and didn't answer it because he didn't recognize the man outside. We always... More

Was this review helpful? Yes 13
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for your feedback and your visit. The safety of our guests is of the highest importance to us. The forman of that crew was notified and corrective action taken. Kristofer Lykins Guest Experience Manager Klykins@fhginc.com Hampton Inn & Suites South Bend 574-277-9373 More

Wisconsin, United States
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We currently have an open complaint open with Corporate Office on this location. This hotel was under remodeling and we had a drapery guy enter the room with a master key when my son was it in alone because no one answered the door. First of all we instruct our kids to never answer the door, two we had the... More

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review

Thank you for your feedback and your visit. The safety of our guests is of the highest importance to us. The forman of that crew was notified and corrective action taken. Kristofer Lykins Guest Experience Manager Klykins@fhginc.com Hampton Inn & Suites South Bend 574-277-9373 More

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 5 weeks ago

We stayed here a night in September. It was a nice hotel for the price. Had a indoor pool so the kids liked that. I like the breakfast that is included in your stay. yum! It is right off the toll road and easy to find next with lots of fast food and gas stations

Was this review helpful? Yes
Kristofer L, Manager at Hampton Inn & Suites South Bend, responded to this review

We have recently renovated our guest rooms with updated decor, furnature and fixtures. Be sure to stop back in and give us your opinion of the improvements. Kristofer Lykins klykins@fhginc.com Guest Experience Manager Hampton Inn & Suites South Bend 574-277-9373 More

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Additional Information about Hampton Inn & Suites South Bend

Also Known As:
Hampton Inn And Suites South Bend
Hampton Inn & Suites South Bend Hotel South Bend
Hampton Inn & Suites South Bend Hotel
Hampton Inn South Bend
South Bend Hampton Inn
Address: 52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in South Bend
#8 Family Hotel in South Bend
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites South Bend 2.5*
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites South Bend Indiana hotel, where you'll find everything you need including complimentary in-room high-speed wireless internet access and On The House breakfast. We are located only 1 mile north of the University of Notre Dame and St. Mary's College and 2 miles north of Downtown South Bend, Indiana. The perfect choice for getaways or business! ... more   less 
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