I spent a weekend here while my husband attended some meetings. I was wary because of the poor reviews this hotel received, but we booked it because it was the location of the meetings. This hotel is not the horrible cesspool some have made it out to be, but it IS older and a little worn around the edges. The... more

I stayed here last year and it was pretty nice, but now it stinks. First of all, The food here has gone down hill. The restaurant has changed and it stinks. The menu for room service in their book is wrong as well. Make sure you get a menu from downstairs. The heat was broken the 3 days we stayed... more

WANT TO GET ROBBED?? THIS IS THE HOTEL FOR YOU. If not, I highly suggest you STAY AWAY. There's criminal activity in the area, and the hotel owner and IHG are turning a blind eye, at the expense of their guests. I pulled into their parking garage to check in last week, and only an hour later went back down... more

STAY AWAY - CRIMINAL ACTIVITY IN THE AREA, OWNER TURNING A BLIND EYE AND REFUSING TO COVER COSTS OF DAMAGES I had my car broken into about an hour after parking in this hotel's attached garage. Window was smashed in, items stolen from inside, and my stay ruined. Hotel refused to do anything about it, claiming they were not responsible... more

Excellent stay..........the staff couldn't have been more friendly or accommodating........the restaurant staff was excellent - they made you felt like a king........highy recommend this place even though the price is quite high........the only negative is the bar downstairs - friendly staff there but there's these regulars I guess that work nearby that smoke a ton.....I felt like I was at... more

A group of us come to South Bend every year for a game. Last year we stayed at the Marriot but dined at a restaurant called Voalte in the Holiday Inn building. We had such a great time that this year we decided to try and stay at the hotel. Needless to say everything was different. We checked in to... more

The hotel itself is in a nice location and is nicely kept. Parking is indoors. The big problem is that I left a large make-up bag behind in the room. When I discovered I had left it behind, I called and they had to admit that they found it in the room. They said they would hold it for me... more

Our Saturday evening stay was very pleasant. We were warmly & competently received upon check-in. It was our good fortune to be booked into a corner room on the 15'th floor which provided a splendid panoramic view of downtown South Bend & the Notre Dame campus ( though I'm somewhat of a Domer-phobe). Bathroom was clean if a bit cramped... more

I routinely stay at the Holiday Inn for work. I do not have a choice of where to stay, otherwise I wouldnt stay here. The hotel itself is in OK shape. Rooms are comfortable and seem well maintained. The part that is lacking is the customer service. They have an airport shuttle for this hotel but is never ontime. In... more