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Inn at Saint Mary's Hotel & Suites

3.0 of 5 53993 US 933, South Bend, IN 46637
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Certificate of Excellence 2014
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Inn at Saint Mary's Hotel & Suites
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Inn at Saint Mary's Hotel & Suites
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366 reviews from our community

Traveler rating
    238
    88
    25
    7
    8
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140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was extremely friendly. Welcoming lobby and a great complimentary breakfast. Clean rooms with good vi-fi access. The walls were a little thin -- could hear the folks next door until late in the evening.

Was this review helpful? Yes
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Family Travlers, Thank you for the wonderful review! We are so pleased you enjoyed your visit to the Inn at Saint Mary's and all that we have to offer. We hope to see you again soon! Sincerely, Kim Allsop General Manager More 

Canton Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice! A cut above your run of the mill motel/hotel. Staff was friendly and courteous. Room was well appointed and clean. One thing that was nice was an extra sink outside the bathroom. Morning breakfast buffet was more than adequate. Fresh doughnuts! If we're ever in South Bend again this is where we're staying.

Was this review helpful? Yes 1
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Guest, We are so pleased you enjoyed your visit at the Inn at Saint Mary's and truly appreciate the wonderful review! We certainly hope you have the opportunity to visit us again soon! Sincerely, Kim Allsop General Manager More 

Ann Arbor, MI
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here for the Notre Dame vs. Duke men's basketball game. They offered an online check-in prior to arrival, which was so convenient....all we had to do when we arrived was show ID and pick up a key! It was nice to know that we had a room assignment 6 hours before we even showed up! Very nice... More 

Was this review helpful? Yes 1
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Good Morning, Thank you for taking the time to post your review on TripAdvisor. We are so pleased you enjoyed the Inn at Saint Mary's and all we have to offer! I am very proud of my staff, so comments like yours make my day! I look forward to sharing your experience with the entire staff this week. We look... More 

Charlottesville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Inn at Saint Mary's to visit my daughter for her birthday. The staff organized a bakery cake for her birthday and a balloon bouquet, and they shuttled me to and from various places on Notre Dame's campus and around town. Everyone was helpful, kind, and efficient. Plus the hotel is comfortable and clean and attractive.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Guest, We are thrilled to have been a part of planning your daughter's birthday celebration! Thank you for the wonderful comments and we look forward to seeing you when the next time your visit her. Have a wonderful day! Kim Allsop General Manager More 

Michigan City, Indiana
1 review
4 of 5 stars Reviewed January 21, 2015

Had intended to have cocktails back at the hotel, and visit with friends in the lobby/lounge, but after checking in (before 11pm on a Saturday night), we were informed by the front desk that the bar was already closing and would not serve drinks,. Disappointing

Review collected in partnership with this hotel

Was this review helpful? Yes
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear guest, Thank you for choosing the Inn at Saint Mary's. We truly appreciate your feed back and hope you enjoyed your stay. We sometimes close the lounge early on slower evenings but offer beer and wine in our gift shop. We look forward to your next visit with us. Sincerely, Kim Allsop General Manager More 

Washington DC, District of Columbia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 21, 2015

A pipe burst multiple days prior to our stay. We arrived to bare Sheetrock, fans, plastic sheeting and a multitude of workers. They put us on the floor of the pipe burst! The room was dirty and noisy from the fans and the foot traffic. We were not told that the hotel was limping along through a disaster when we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Sarah A, I am so sorry about the appearance of the hotel during your visit. Yes, it was dreadful and unfortunate that the quick change in weather caused a pipe to burst in the attic. We are devasted that our guests had to witness this, but have nearly completed the repairs. We tried to accommodate guests to the best... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed January 8, 2015

We stayed at this hotel for three nights on a trip to Notre Dame. The outside looked nice and the entrance was great but that is where it ended. The man working the counter could barely be bothered to help us and had an superiority complex. The room was spacious but there were two full size beds. What couple sleeps... More 

Was this review helpful? Yes
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Pamela B, Please allow me to apologize for your recent experience with us. I have shared your comments with the managment team and we are very disappointed and concerned about your stay. This is not the typical experience our guests have and I assure you, everything will be addressed. Please feel free to contact me directly if you would... More 

South Bend
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

The breakfast staff are cheery and helpful. Breakfast is first class with real china and silverware. The staff has always made our stay a pleasant one; the housekeeping staff are motherly and kind. We will alway stay at the Inn at Saint Mary's for our visits to South Bend/Mishawaka.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful comments about your visit to the Inn at Saint Mary's! We just love hearing that you felt so comfortable and enjoyed the staff as well. Happy New Year! Kim Allsop General Manager More 

California
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 30, 2014

This was a great deal through a discount website. We stayed for a few nights over the Christmas holiday. The place was nearly empty and staff confirmed that they are generally very full for ND football weekends and other big events (graduation, parents' weekend) but generally at low occupancy the rest of the year. In general, this was great for... More 

Was this review helpful? Yes
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your comments! The hotel acutally maintains a high occupancy with the exception of around the holidays. No matter if we are 100% full or 20%, the breakfast and service should remain the same. I am so sorry about your experience and have already addressed this with our kitchen supervisor. I do hope you will... More 

Notre Dame
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014

Great place to stay! Excellent location all around! Morning buffet awesome! Great room, at front entrance, a nice cozy place to hang out and free use of iPads! Even though they have no swimming pool of their own, you can use the Hilton next door simply by asking the clerk at the front desk. Awesome!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
IASM, General Manager at Inn at Saint Mary's Hotel & Suites, responded to this review

Dear Guest, Thank you for your loyalty to the Inn at Saint Mary's! We are pleased you continue to have a great experience each time you visit us. Happy New Year! Sincerely, Kim Allsop General Manager More 

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Additional Information about Inn at Saint Mary's Hotel & Suites

Address: 53993 US 933, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at Saint Mary's Hotel & Suites 3*
Number of rooms: 150
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Also Known As:
Inn At Saint Mary`s Hotel And Suites
Inn At Saint Mary`s Hotel South Bend
Hotel At Saint Marys
Hotel Style:
#1 Family Hotel in South Bend
#2 Green Hotel in South Bend
#2 Romantic Hotel in South Bend
#3 Business Hotel in South Bend

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