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DoubleTree by Hilton Hotel South Bend

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123 N St Joseph Street, South Bend, IN 46601 (Formerly South Bend Marriott)
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DoubleTree by Hilton Hotel South Bend
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DoubleTree by Hilton Hotel South Bend
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439 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hudsonville, Michigan
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is very nice. Then beds are great, the room was ready,whei I needed it.. I espesiaclly loved the locatoon. It smack dab in the center of the town. Then staff is friendly and courteous. Then evgve you you a warm cookie upon check in. Parking was indoors Andy als free.

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Tinley Park, United States
1 review
3 of 5 stars Reviewed yesterday NEW

We stayed at this location for a weekend and did not get much sleep. Our room overlooked the atriums bar area and it was VERY loud. We did not get to sleep before 1:00am and had to be up early in the morning for a sporting event. Breakfast food on buffet was cold. Otherwise very clean with a friendly and... More 

Review collected in partnership with DoubleTree by Hilton

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Vernon Hills, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was very clean and the staff helpful. The only complaint I had was there was a wedding on Saturday night and it was very loud in the room. The music was supposed to end at 11pm and it did promptly by 11.

Review collected in partnership with DoubleTree by Hilton

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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing your experience at our DoubleTree by Hilton in South Bend. We are so happy that you enjoyed your stay. We regret that your stay was not problem free. We do appreciate your feedback, as we continuously strive to improve upon our hotel and services. We look forward to serving you again. Thank you. More 

Davie, FL
Top Contributor
50 reviews 50 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very pleasant stay while visiting South Bend for a wedding. Location was extremely convenient to the convention center across the street. The front desk upgraded us to a beautiful suite. Staff was extremely helpful and attentive. We enjoyed a cook to order breakfast at the restaurant on site and service and food was excellent. Would not hesitate to stay here... More 

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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our South Bend DoubleTree by Hilton Hotel. We are delighted to hear that you enjoyed your stay and the hotel while attending a special occasion. Hoping to welcome you back soon. Thanks again. More 

Zionsville, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

First and foremost the location is great. Several restaurants and museums close by. The staff is always friendly and helpful. Facilities while a little dated are clean and well maintained. Bed is comfortable and affords a good nights sleep. Value is also very good. Occosional problems with HVAC though. Fitness room is always too hot!

Review collected in partnership with DoubleTree by Hilton

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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree Hotel in South Bend. We appreciate your loyalty and glad to hear that you enjoy the hotel and it's location downtown. It is disappointing to us to hear that you experienced a problem with the temperature in the fitness center and your guestroom. Your feedback is crucial to assist us in decisions... More 

West Lafayette, United States
1 review
2 of 5 stars Reviewed 1 week ago

Parking was limited. Cooling system made noise. Reservations were inaccurate but thank goodness I double checked a few days later for accuracy. Asked to make goody bags for gymnasts, which I was willing to pay for, but hotel staff seemed bothered to do extra work.

Review collected in partnership with DoubleTree by Hilton

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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your stay at our DoubleTree by Hilton in South Bend. It is distressing to hear that we let you down and deeply regret any dissatisfaction that you experienced. Your complete satisfaction is our goal. We would honor the opportunity to speak to you in person. I can be reached directly at 574-245-7259. We hope... More 

Princeton, New Jersey
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Standard big hotel. You can't walk to Notre Dame campus from here--you NEED the courtesy shuttle or a cab. Was unhappy when a receptionist told me that the courtesy shuttle was -only- for the airport, when we'd already had the shuttle service up to campus. Room was never cleaned during the two days there. The best service came from the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing a review about your stay at our South Bend DoubleTree Hotel by Hilton. We regret to hear that you experienced a problem with daily service of your guestroom. Your comments are extremely important us as we improve upon our hotel and services. We do appreciate your compliments regarding our shuttle staff. We hope to have the... More 

South Bend, United States
1 review
5 of 5 stars Reviewed 1 week ago

Extremely helpful, friendly front desk staff and shuttle drivers made it pleasant. I would recommend a room with an outside window versus overlooking the interior courtyard if you're a fan of natural light.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your stay at our South Bend DoubleTree Hotel. We are delighted to hear that you enjoyed your stay. It was very rewarding to share your comments regarding the shuttle drivers and friendly staff with our team. We do hope to welcome you back soon. Thank you once again. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I'm so thrilled with this hotel. This is our third trip to South Bend and our third stay at the Doubletree. The service, bar and restaurant, and the building are fantastic. A special thanks goes to Carla and Linda from Baker's Bar and Grill (in the hotel) for their outstanding service. We will certainly be coming back.

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree by Hilton Hotel in South Bend. We are so pleased to hear that you have thoroughly enjoyed your stay and the hotel on numerous occasions. Thank you for your special recognition of our team, especially in Baker's Restaurant. We look forward to welcoming you back soon. Thanks again! More 

Grand Forks, North Dakota
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this hotel in March for a conference.The hotel was gorgeous. I loved the aesthetic of the lobby. There is a starbucks inside and a nice little bar/restaurant. All employees were very friendly and helpful. The room was an good size, and I did not feel cramped even sharing it with 3 other people. The beds were comfortable, and the... More 

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing your comments regarding your recent stay at our DoubleTree Hotel in South Bend. We are thrilled to see that you enjoyed the hotel and amenities while attending a conference in Downtown. We would love to host your conference again next year. Thanks again! More 

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