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DoubleTree by Hilton Hotel South Bend

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123 N St Joseph Street, South Bend, IN 46601
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DoubleTree by Hilton Hotel South Bend
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475 Reviews from our TripAdvisor Community

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Traveler rating
    242
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Duluth, Minnesota
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great cookies. I slept in a chair with ottoman and a rolling chair for my feet and slept like a baby. Sometimes the 3 person priceline room just gives a king size bed. Sometimes the lobby sees the three of you and gets you doubles and then there are times they just don't care. Very clean hotel and nice rooms.... More 

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing your experience at our South Bend DoubleTree Hotel. We are so glad to hear that you enjoyed your stay. We regret that we did not offer you a room with 2 double beds or a rollaway. We do offer these complimentary. We do look forward to welcoming you back soon. Please feel free to give us... More 

RI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel was in downtown South Bend. Meeting was held for a group of 400 plus women. Management staff was very helpful and eager to assist to make sure the visit was wonderful for everyone. The age of the women ranged from early 20s to late 80s. Venue was great and view of the river was a sight to see.... More 

Was this review helpful? Yes 1
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your stay at our South Bend DoubleTree Hotel. We are thrilled that you enjoyed your stay and your meeting at our hotel. It was our pleasure to host your Sorority International meeting. We appreciate your comments and excited to share with our team. We look forward to serving you again. Thank you. More 

South Bend, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

I've stayed here a few times and it seems like every room has an abnormally loud AC units. I can deal with some noise but this is way beyond tolerable. The food quality at the bar was just pathetic and definitely not worth the price. If it wasn't for the location, I would most likely not stay here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree Hotel in South Bend. We regret that your stay has been negatively impacted by the guest room air conditioning and your food ordered at our bar. We appreciate and value your feedback as we strive for continuous improvement. We would welcome the opportunity to make things right. Please contact me directly at... More 

USA
Top Contributor
59 reviews 59 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in South Bend for a wedding and had a pleasant stay at the Doubletree. The hotel in well located in downtown South Bend and it is a short walk to restaurants/bars including the excellent Fiddler’s Hearth. The hotel is a few minutes drive to Notre Dame. The hotel is part of a complex with some rooms facing an... More 

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing your experience at our South Bend DoubleTree Hotel. We are so glad to hear that you enjoyed your stay, the hotel, and great downtown location. Your detailed comments are so helpful to us, as we strive to create a rewarding experience for all of our guests. We look forward to welcoming you back again soon. Thank... More 

Wilmington, Delaware
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel June 12 & 13 2015 for a wedding. Hotel was very nice and rooms were clean. Bathrooms were new/modern and clean. We had two rooms that were connected (kids in one, parents in the other!) so that was nice. The architecture and location are very good. Just a few miles from Notre Dame (we went over... More 

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your stay at our DoubleTree hotel in South Bend. We are delighted to hear that you enjoyed the hotel and the great location on the river in downtown. We appreciate your comments regarding the efforts of our team. We do look forward to welcoming you back soon. Thank you once again. More 

Mooresville, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Had to wait 45 minutes for a luggage cart in 90 degree weather. Air conditioner in the room was marginal to say the least. Shower wall grout was black and dungy. Left glass of water one night and found bugs in it the next morning. Ice machine on our floor not operating. Food in the restaurant was almost as bad... More 

Was this review helpful? Yes 1
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree by Hilton Hotel in South Bend. We are so sorry to hear that you experienced a number of problems during your stay. We deeply regret any dissatisfaction we caused you. Your feedback is extremely important to us as we continuously strive to improve upon our hotel and services. We would be grateful... More 

Columbia, SC
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On a business trip and they picked the hotel. I hadn't stayed at a Double Tree in a while. it was nice, The people were very nice. Loved getting my cookie at check in. The room was great. I ordered room service. Food delivered promptly and the burger was good. Had the breakfast buffet the next morning. Great food, a... More 

Was this review helpful? Yes 1
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing your experience at our DoubleTree Hotel in South Bend. We are delighted to hear that you enjoyed your stay, the food and the service. We will look forward to welcoming you back soon with another warm DoubleTree Chocolate Chip Walnut Cookie. Thank you once again. More 

South Bend, IN
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We originally booked this stay for our August 2014 wedding night. Around 3am, we walked into a used room that had flooded. We were forced to go stay at our home where our bridal party was staying. That was our wedding night at $240+ at the DoubleTree. I called the hotel to discuss. They comped us a room to use... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your stay at our DoubleTree Hotel in South Bend. We are deeply sadden to hear that you & your husband did not enjoy your stay. We appreciate your feedback immensely, as we continuously strive to improve upon our hotel and services. We would honor the opportunity to speak to you in person to make... More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed on this property while attending a reunion at the University of Notre Dame. I found the accommodations to be quite satisfactory and well-located to get to the University for all-day events. I also enjoyed that the hotel was within walking distance to some excellent bar/restaurants (thinking of the Navarre) and with a nice view of the St.... More 

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing your experience at our DoubleTree Hotel in South Bend. We are thrilled to hear that you enjoyed your stay, the hotel, and the great location in downtown South Bend. It is great to hear that you were comfortable and able to relax and enjoy your reunion at Notre Dame. We will look forward to your return... More 

Middletown, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in looking forward to that nice warm cookie, but they had run out so no cookies for us. Overall our stay was fine, the folks we encountered were all nice. One night stay on our way to another destination so didn't spend much time here.

Was this review helpful? Yes 1
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your stay at our DoubleTree Hotel in South Bend. We are pleased to hear that you enjoyed your stay and the hotel. We regret that you did not receive our warm chocolate chip walnut cookies at check in. We would love to send you a complimentary tin of cookies. Please contact me directly at... More 

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