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DoubleTree by Hilton Hotel South Bend

3.5 of 5
123 N St Joseph Street, South Bend, IN 46601 (Formerly South Bend Marriott)
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DoubleTree by Hilton Hotel South Bend
Ranked #13 of 32 hotels in South Bend
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79 reviews from our community

    Trip type
Traveler rating
    20
    26
    19
    11
    3
Date Rating
Ossining, United States
1 review
5 of 5 stars Reviewed May 20, 2013 NEW

Double Tree by Hilton provided a much needed respite from the family funeral I was in town to attend. Having had a long day with a delayed flight from NY to Chicago and a cancelled flight from Chicago to SouthBend forcing me to take a 3 hour bus ride to South Bend, I arrived very late to meet my family.... More

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Review collected in partnership with DoubleTree by Hilton

A TripAdvisor Member
4 of 5 stars Reviewed May 13, 2013

My family members and I arrived in South Bend, Indiana during the afternoon and we were promptly taken care of at the admission desk. Upon signing in and receiving our respective keys, we were offered hot chocolate cookies. What stood out for us was the bellhop who took care of our luggage and escorted us to our respective state rooms.... More

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Review collected in partnership with DoubleTree by Hilton

Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 15, 2013

Thank you for recent review of our DoubleTree Hotel in South Bend, Indiana. It is so thrilling to hear that your trip was a wonderful experience for the whole family. We are glad to hear that our bellhop provided service that made a positive impression upon you. We look forward to sharing your kind comments with our team member. Thank... More

Oak Forest, Illinois
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 8, 2013

We made our reservation the day prior to our arrival. We were just going to visit our daughter who attends ND. The hotel is undergoing renovations, but it didn't cause us any delays or problems. The check in went smoothly and we were quickly escorted up to our room. There is a nice restaurant in the hotel which is great... More

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See 2 more reviews by Kildimo7 for South Bend
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 15, 2013

Thank you for taking the time to review your stay at our South Bend DoubleTree Hotel. We are glad that you found our hotel to be a nice place to stay when visiting your daughter at Notre Dame. Please let us know if we may be of any assistance with your travel arrangements to South Bend. We are happy to... More

new jersey
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2013

Was in town to see the Irish game. Stayed at the hotel, was a great weekend. The hotel is decorated for Notre Dame and the staff wears ND jerseys. Rooms were nice but about to go through a renovation which should only make it better. Staff very friendly, location is connected to the College Football HOF, about 10-15 minutes from... More

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See 2 more reviews by 17traveler17 for South Bend
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 15, 2013

Thank you for taking the time to review your stay at our DoubleTree Hotel in South Bend. We are so glad to hear that you enjoyed your stay while attending a Notre Dame Football Game. Your comments regarding our friendly staff are so appreciated. We are glad to report that our room and public space renovation is complete with the... More

PortWashington, United States
1 review
5 of 5 stars Reviewed May 5, 2013

Very nice facility - love the upgrades throughout...friendly staff who are willing to help...double check your room refrig to make sure its working properly...can't wait to visit the brand new Starbucks that just opened there!

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Review collected in partnership with DoubleTree by Hilton

Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 15, 2013

Thank you for your recent review of our DoubleTree Hotel in South Bend. I am sorry to hear that you experienced a problem with one of our new refrigerators in your guestroom. We do appreciate your comments regarding the helpful staff and renovation. We have completed the room and lobby area renovation. Starbucks is open daily, and we can't wait... More

South Bend, United States
1 review
3 of 5 stars Reviewed May 4, 2013

This has been a nice hotel in the past. Latest visit produced a plugged sink and a good breakfast buffet (as opposed to the former excellent buffet). I have yet to be able to get out of the parking lot after checking out without contacting the desk. Staff is very helpful and quick to solve reasonable needs.

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Review collected in partnership with DoubleTree by Hilton

Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 15, 2013

Thank you for taking the time to review our DoubleTree hotel in South Bend. We regret to hear that your stay was negatively impacted by problems with your room drain, the breakfast buffet, and parking. We appreciate your feedback as we continuously strive to improve upon our hotel. We are so delighted that you found the staff to be quick... More

Los Angeles
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 4, 2013

The room was good and a very nice view. Walking out of the elevator was like a sauna and I mean a sauna. So when you take a shower and walk downstairs you need another. The air conditioning was spotty so sometimes hot sometimes cold. Very frustrating. The restaurant was terrible and I was very disappointed. The service was even... More

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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 6, 2013

On behalf of the management and staff of our hotel I’d like to thank you for your recent stay with us and apologize for the problem you encountered. I am disappointed to learn of your experience with the quality of our food & lack of service provided to you. We typically get a lot of positive comments on our food... More

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South Bend, United States
1 review
5 of 5 stars Reviewed April 29, 2013

The staff are at this location is wonderful. They are all warm, welcoming and eager to help. Bakers is great place for dinner and drinks. The hotel has recently been remodeled and looks wonderful. The rooms are clean and up to date. The hotel is close to many dining choices within walking distance. I was there on business and the... More

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 4, 2013

Thank you for your kind complimentary comments of your stay at our South Bend DoubleTree Hotel. We are delighted to hear that you enjoyed our new restaurant Baker's, and found the hotel clean, and the staff eager to help. Our renovation is near complete, with the opening of a full service Starbucks last week. We do look foward to serving... More

Indianapolis, United States
1 review
5 of 5 stars Reviewed April 27, 2013

The room was clean and perfect for our weekend tournament. For me, the staff is what set this hotel above the majority I have stayed at. The front desk staff were very welcoming and professional. The downtown location was a little concerning at first but proved not to be an issue

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 15, 2013

Thank you for your complimentary review of our hotel. We are so thrilled to hear that you enjoyed your stay and that our friendly staff made an impression on you. We enjoy hosting numerous tournaments throughout the year and look forward to serving you again. Thank you. More

Columbia, United States
1 review
4 of 5 stars Reviewed April 25, 2013

This hotel has gotten better each time I have visited since it was taken over by Doubletree. The value is still not great, however, as it was about $150/night with taxes and parking. If you need to stay in Downtown South Bend for business or other activities, this hotel is a little pricey but exceeded my expectations overall this trip.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review
May 4, 2013

Thank you for providing feedback regarding your stay at our South Bend DoubleTree Hotel. We appreciate your comments as we continuously strive to improve our product and services. Creating a rewarding experience that exceeds your expectations is our goal. We do look foward to serving you again soon. Please let us know if we may be of assistance with your... More

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Additional Information about DoubleTree by Hilton Hotel South Bend

Also Known As:
Marriott South Bend
South Bend Marriott
Address: 123 N St Joseph Street, South Bend, IN 46601 (Formerly South Bend Marriott)
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in South Bend
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
With over 6,000 square feet of meeting space onsite, and an additional 150,000 square feet located in the adjacent Century Center Convention Complex, The Doubletree Hotel by Hilton is South Bends premier hotel for meetings and events. This 295 room luxury hotel is conveniently located in downtown South Bend within minutes of Notre Dame, St. Mary’s College, and the College Football Hall of Fame. As the only full service Hilton Hotel in South Bend, you can expect the highest level of service that is synonymous with the name Hilton. Enjoy spectacular views of the St. Joseph River along with easy walking to many of South Bends most popular attractions. Our onsite dining features locally inspired dishes that are sure to satisfy even the most discriminating critic. Whether travelling on business or for pleasure, The DoubleTree Hotel by Hilton South Bend will meet the mark every time. ... more   less 
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