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DoubleTree by Hilton Hotel South Bend

3.5 of 5 123 N St Joseph Street, South Bend, IN 46601 (Formerly South Bend Marriott)
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel South Bend
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DoubleTree by Hilton Hotel South Bend
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414 reviews from our community

Traveler rating
    219
    123
    46
    24
    2
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140
51
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153
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Miami, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

A nice hotel was poisoned by a hundred young kids participating in a hockey tournament. It consumed and ruined our stay. I dont know how much of this was the hotels' fault, as there was apparently zero security and these kids ran wild.

Review collected in partnership with DoubleTree by Hilton

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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree Hotel in South Bend. We regret to hear that your stay was negatively impacted by a youth tournament in the hotel. Our mission is to create a rewarding experience for all of our guests. We would welcome the opportunity to discuss your experience in person. I can be reached at 574-245-7259. We... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW

I am a business traveler with generally over 80 nights a year. This was my first stay at this property. The room was clean, corner king which is most important to me. Just a couple of things here to watch out for. Just a heads up to any and all who wish to order room service for breakfast. I placed... More 

Was this review helpful? Yes 1
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your recent stay at our DoubleTree Hotel in South Bend. We apologize for the problem you experienced with Room Service and our response to you. We do regret any dissatisfaction and inconvenience this caused you. Your feedback is extremely valuable to us, as we continuously strive to improve our hotel and services. We would... More 

Valparaiso, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I stayed here for one night while attending an event at the Morris Center. The only complaint is that the ice maker was out of service on our floor.This was a floor we upgraded to...the executive floor and no ice maker..

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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your recent stay at our DoubleTree Hotel. We are so glad to hear that you enjoyed the hotel and your stay while attending a show at the Morris Performing Arts Center. We do apologize that the ice machine was not working on your floor and appreciate you letting us know. We look forward to... More 

Lima, Ohio
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was extremely accommodating even when I changed my request for the rooms twice. Parking was easy and didn't have to have any validation. Used your room key to enter and exit garage. The hotel was very close to many restaurants in South Bend. I will stay here again!

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Highlands Ranch, Colorado, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Traveled to South Bend for a Girls Hockey Tournament and my daughter became ill. The whole hotel staff went above and beyond to accommodate us and make us feel comfortable. I especially comment on the restaurant (Bakers Bar and Grill) staff (Melissa, Jenna, Cherelle and the manager Carla) as they were outstanding.

Was this review helpful? Yes 1
elkhart, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything was great until 11pm on New Year's Eve when we went to the hotel bar and were informed that last call had already happened. We noticed the bar stools were turned over on the bar tables. Granted it was a weeknight. IT WAS NEW YEAR'S EVE! The bartender sent us across the street. What we found there was a... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of your recent stay at our DoubleTree Hotel in South Bend. Please accept our sincere apology for the problem you experienced at our hotel. We regret the dissatisfaction we caused you in closing the bar early and sending you to a smoking establishment. Your feedback is very important to us as we continuously strive to... More 

Bass Lake, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The parking garage is EXTREMLY low but no problems with a regular size vehicle. We thought $18.00 for a cosmo at the bar was a bit ridiculous but the food and presentation was very good with reasonable prices.........except for the one drink LOL the other drinks were about regular price that you would expect to pay.

Review collected in partnership with DoubleTree by Hilton

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South Bend, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

HVAC doesn't drop below mid to high 70s. Sleep at night is awful. The HVAC is high tech but doesn't drop below some locked in value which I believe management has set 75-78 DegF. My wife and I always sleep in 67 DegF. When I approached the front desk about this, they told me they didn't have any maintenance on... More 

Review collected in partnership with DoubleTree by Hilton

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Senior Contributor
47 reviews 47 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice room, big flat screen tv. A couple of free waters on the counter. Complementary wifi. Nice workout facility with free weights and machines. Wifi works in the fitness area. Plenty of cardio machines with tv's.

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Orlando, FL, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Lovely and clean room, but far too small for a family of four. The front desk staff was extremely welcoming, and the lobby was very impressive. They seem to have renovated the rooms recently, as the fixtures and furnishings were all updated. We were only disappointed as with two children and luggage, we were stumbling on each other everywhere. Would... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
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Additional Information about DoubleTree by Hilton Hotel South Bend

Address: 123 N St Joseph Street, South Bend, IN 46601 (Formerly South Bend Marriott)
Phone Number:
Location: United States > Indiana > South Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel South Bend 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Marriott South Bend
South Bend Marriott
Hotel Style:
#3 Business Hotel in South Bend
#4 Family Hotel in South Bend
#5 Romantic Hotel in South Bend

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